CHAN Healthcare Auditors

  www.chanllc.com
  www.chanllc.com

CHAN Healthcare Auditors Reviews

Updated August 25, 2014
Updated August 25, 2014
25 Reviews
1.9
25 Reviews
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David LeMoine
19 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    No upward mobility, where you come in at is where you stay . . . forever . . . .

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CHAN Healthcare Auditors

    Pros

    Not a lot of pros, very political, people very power-focused. more like a caste system, if you fell in the lower caste, which was pretty much everyone who was not a close and personal friend of CEO, the you were overlooked and abused . . .

    Cons

    There were people there who started 10 - 15 years ago as an audit manager and retired as an audit manager. Expect a company that makes relatively good money to spend little to nothing on their employees . . .

    Advice to ManagementAdvice

    None, just happy I was able to get out of there . . .

  2. 2 people found this helpful  

    Not a good place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Audit Manager
    Former Employee - Audit Manager

    I worked at CHAN Healthcare Auditors full-time (more than 5 years)

    Pros

    Can't really think of any.

    Cons

    Former CEO was a delusional megalomaniac. Loved to wear his fundamental Christianity on his sleeve and act like he had some God-appointed role. Meanwhile, he treated people horribly. Unbelievably hypocritical. Playing the yes-man and feeding his enormous ego was the norm if you wanted to stay there. One minute someone would be the golden child and the next they'd be fired for no reason. Most bizarre culture I've ever seen.

    Advice to ManagementAdvice

    Show some respect and appreciation for employees. Without them, there is no company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Don't let the money sway your perception

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CHAN Healthcare Auditors full-time (more than 3 years)

    Pros

    Pay is competitive. The clients are generally open to your ideas and have a positive view of the company. (Too bad they have been fooled)!

    Cons

    The company is run by an ethically challenged management team (at the Corporate level and the local teams). If you speak up or question their ways expect to be blacklisted.

    Advice to ManagementAdvice

    Crowe you need to overhaul leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    What is bought is not sometimes what was sold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit Manager
    Current Employee - Audit Manager

    I have been working at CHAN Healthcare Auditors full-time

    Pros

    The pay and benefits are competitive for the industry and geographical locations. The internal audit work is as one would expect.

    Cons

    Be careful of the work culture described by the recruiters and other senior staff when going through the interview process and attending the new associate orientation. The concept of independence and trust are frequently mentioned but are not adhered to by some directors While that may be the case at Corporate or some remote locations, it is not at all client facilities.

    Advice to ManagementAdvice

    One of the initial draws to working with CHAN is that you will be working independently and embedded at client loctions. This is a very attractive concept for those who what to have direct communications with Senior Management Executives at their respective clients. However, there are directors who affirm with the audit managers and some senior managers that they are the only voice of CHAN and direct their staff to not communicate with client management unless cleared by them. This is an unrealistic concept to enforce. The audit managers and senior managers are the representatives of CHAN and should be encouraged to participate in client relations. There is an enormous amount of micromanagement occurring. I think CHAN leadership forgets that they are hiring associates that may have 10 + years of professional experience, including team leadership, and none should be treated as if they are first year staff. My advice to Senior Staff is to acknowledge the breadth and experience of those you hire and TRUST them to handle thier responsibilities without an overabundance of handholding and TRUST them to directly interact with their respective client management in a professional manner withholding the need to be present or including in the communications. This will demonstrate a good working relationship between CHAN and its clients as well as go a long way to show the associates that their company has the required trust in them to do the right thing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    If you have ethics this is not a place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit Manager
    Current Employee - Audit Manager

    I have been working at CHAN Healthcare Auditors full-time (more than 3 years)

    Pros

    If you are truly efficient and can complete your tasks accurately you will have more than enough time to go back to get an MBA or a PhD, and or surf the net. Audits are based on 200 hours start to finish and scoping is what ever you can get your direct supervisor to believe is adequate.

    Cons

    This company is steeped in hierarchical procedures and politics. Before doing anything remotely different you need to have it blessed by a VP in writing or you will be punished (verbal commitment is not adequate) Only political savvy and longevity will allow you to rise up through the ranks. Skills and business acumen will not help you in this company.

    Advice to ManagementAdvice

    Actually use ethics and find your integrity. Quit acting / playing like a Sunday Christian, (aka you have ethics when its easy, but when it gets hard you toss them out the window).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Although I worked for them for over ten years I would not recommend this company to anyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CHAN Healthcare Auditors full-time (more than 10 years)

    Pros

    The position had flexible hours.

    Cons

    Unrealistic expectations, no promotions, lack of leadership

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Rewarding place with high turnover and many unknowns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit Manager
    Current Employee - Audit Manager

    I have been working at CHAN Healthcare Auditors full-time (more than 5 years)

    Pros

    Recently changed ownership. The company is now owned by Crowe Horwath, but there haven't been many noticable changes yet. Coworkers are friendly and professional. Management is supportive but often busy. It's a nice place to work.

    Cons

    It's relatively unknown how the transition to Crowe will impact the people that work here. The turnover within the company is typically pretty high but so is most of public accounting.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Good training with good pay and benefits but senior leadership guided by the past CEO are a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at CHAN Healthcare Auditors full-time (more than 10 years)

    Pros

    Great auditors that are always willing to help

    Cons

    Terrible leadership especially at the c level. No advancement opportunity unless you are good at sucking up to the CEO and are willing to lie to your colleagues.

    Advice to ManagementAdvice

    Grow up

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    Good place to work overall, bad politics and weak management in HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Audit Manager
    Former Employee - Audit Manager

    I worked at CHAN Healthcare Auditors full-time

    Pros

    The organization as a whole takes "work with a purpose" to heart. 15 community service hours are mandated and time off will be granted to achieve. Great training opportunities, good level of flexibility and work life balance. Absolutely awesome people to work with who are always willing to help you out, whether you are on their team or not.

    Cons

    Not a lot of opportunity for growth, which isn't a particularly bad thing if you are happy with where you are at.
    You work independently, which has it's pros and cons. Cons are that the only feedback you may receive will be from the client, which isn't the best tool for constructive criticism and helping you grow.
    Management strategies for holding people accountable and providing quality service don't really seem to work. There is very much a top down communication approach and they often get offended by criticism from the field auditors.
    Very bad politics and cronyism in St. Louis. It's about 50/50 with Management between those who are qualified for their jobs and those who are not.

    Advice to ManagementAdvice

    Look at the benchmarks you set for employees and determine if they are really delivering what you are trying to achieve. Next, look at your people and asses them not on personality, but results.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Generally, strong front-line professional staff; overall, very weak leadership at senior levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    I have been working at CHAN Healthcare Auditors full-time (more than 10 years)

    Pros

    Starting salary is competitive, as are benefits which helps in recruitment of experienced staff. Role offers variety, interaction with senior management/boards at the client organizations, and opportunities to balance work/life. Client organizations are supportive of the local auditors in most instances.

    Cons

    1) Once on board, salary increases are limited; incentives are scarce and it appears paid mostly to those in the CEO's inner circle. I know of associates who consistently exceed the metrics, but have never received incentive comp.
    2) Senior Leadership Team - A once relatively strong group has been replaced by a group of "yes men and women" all competing to be the successor to the CEO. With the recent announcement of the Crowe Horwath partnership, hope is that Crowe will clean house and appoint its own CEO/SLT.
    3) Mission-based. Once a "Pro" to working at CHAN, now a "Con". The mission is what brought me to CHAN, and the lack of "walking the talk" is driving me away. The executive team is hypocritical and selfish, and does not model servant leader characteristics.
    4) Turnover - A lot of talent has walked out the door in the past 10 years.
    5) Quality Review - The number of spaces after a period? Really? Reviews should be more substantive and less on the minor stuff (that Boards don't care about).

    Advice to ManagementAdvice

    Advice to Crowe: Start fresh with a new executive team; combine the St. Louis and Chicago offices for some real cost savings. Integrate support functions into your corporate office. Focus on Value-added auditing; Health care is in crisis and the focus of CHAN has taken the associates off course. Clients need a refocus. Integrate your consulting services with CHAN's audit services for real customer value! CHAN has strong auditor, IT, and analytics teams that need attention and inspiration.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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