CHRISTUS Health

  www.christushealth.org
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CHRISTUS Health Reviews

Updated August 19, 2014
Updated August 19, 2014
85 Reviews

2.5
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CHRISTUS Health CEO Ernie Sadau
Ernie Sadau
40 Ratings

Review Highlights

Pros
  • Good Benefits including healthcare, 401K, etc (in 4 reviews)

  • I loved the company because of their core values (in 3 reviews)


Cons
  • Upper Management does not want to address the major problems (in 6 reviews)

  • Pay not as competitive, since company is non-profit (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    My experience with Christus was very fulfilling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Access Representative II  in  Beaumont, TX
    Former Employee - Patient Access Representative II in Beaumont, TX

    Pros

    I enjoyed working with the patients and being able to help calm them when a situation would arise. The office I worked in was very functional and every one worked well together.

    Cons

    My biggest challenge was the 12 hour shifts in the Emergency Room. It could become trying at certain times.

    Advice to ManagementAdvice

    Listen to employee suggestion on improving work flow.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Love!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer II  in  Irving, TX
    Current Employee - Engineer II in Irving, TX

    Pros

    I have worked for Christus for over a year now and really like my Manager and Director. They trust you to do your job and don't micro manage your time. Very approachable and value input from team and individuals.

    Cons

    Pay maybe a little below industry but have good benefits and pension plan.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Lack of direction at best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company has a strong mission that is spoken about and visible on the walls. Coworkers are nice if they stay long enough for you to get to know them! Nice facility, environment friendly-great location in town.

    Cons

    With the current health care environment-CHRISTUS has the opportunity to be one of the few healthcare systems to survive and ride the storm. Sadly- upper level management is disoriented. The level of turnover is SHOCKING in this company. People are constantly looking to get out or are shown the door. Morale is low, information is kept behind close doors and they will hire everybody who applies. The company history that they share during new employee orientation makes you proud of being a part of the organization....but that fades quickly!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Dis...fill in any positive adjective.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee  in  Irving, TX
    Former Employee - Employee in Irving, TX

    Pros

    Paycheck on time, mostly. Great for learning patience, fortitude and finding workaround solutions to many, what should have been, established operational procedures.

    Cons

    Huge need for improved communication in setting priorities, maintaining strategy and sharing across all levels. Implementation of program changes, new systems, etc will benefit from improved planning and execution.

    Advice to ManagementAdvice

    Mend the disconnect between leadership, management, and staff. Work on culture of trust and modeling stated corporate values.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Experience at Christus Health

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Financial Associate II  in  Houston, TX
    Former Employee - Patient Financial Associate II in Houston, TX

    Pros

    Low employee turn around rate.

    Cons

    Promotion appear to be political

    Advice to ManagementAdvice

    Keep the same standard of professionalism for all employees including management

    Doesn't Recommend
    No opinion of CEO
  7.  

    Enrollment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment  in  Houston, TX
    Former Employee - Enrollment in Houston, TX

    Pros

    very team driven with personel

    Cons

    many certificates in enrollments part of customer service.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Always looking for ways to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PFS Associate II  in  Irving, TX
    Former Employee - PFS Associate II in Irving, TX

    Pros

    There are plenty of opportunities to grow and learn. There are always associates who are willing to help.

    Cons

    The morale seems a little low most of the time.

    Advice to ManagementAdvice

    Boost morale!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Irving, TX
    Current Employee - Manager in Irving, TX

    Pros

    CHRISTUS truly lives up to its mission and is continually working to improve. All companies have challenges and the issues facing health care -- particularly a company that cares for the poor -- are very challenging. They have had to make some unpopular decisions, but I believe they do so carefully and in keeping with values

    Cons

    It is a challenging time in health care right now so there will likely be more changes -- but that would be true for most companies.

    Advice to ManagementAdvice

    continue to remember why you do what you do; stay true to the mission and carry on!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Sad to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Engineer  in  Irving, TX
    Former Employee - Security Engineer in Irving, TX

    Pros

    Associates with the exception of higher management are Christians, easy to work with, and pleasurable team members to follow the mission of the organization. The facility is a nice well-maintained facility with plenty of collaboration space.

    Cons

    I spent a prior two years working for very large successful organizations before accepting a position in the Christus IT department. In those organizations security leadership placed an emphasis on transparency and accessibility; management at the highest levels took the time to ensure the well being of their subordinates to maintain a low turn over and maximize their work product. Christus leadership speaks of their Christian values and the desire to maintain a healthy environment, however lacks the fortitude to follow their own core values (dignity, integrity, excellence, compassion, and stewardship).

    Rationalizations and illegitimate answers from middle management are given to new prospects and senior management as to why turn over has been so high. The record is not reflective of the real truth; IT has been unable to retain qualified security professionals. I personally left as a result of the toxic and combative atmosphere, lack of true strategic direction, and upper management’s decision even when aware to hold those accountable in management to a higher standard. Collaboration and siloing information toward other teams and even security team members is promoted and has created an antagonistic atmosphere in the organization and the team. Security is not meant to be a roadblock or “funnel” but a partner for the business; a method for them to understand how to protect privacy and information, not secret police. Unprofessional attacks upon team members, other Christus associates, and customers occurred on a weekly basis.

    My decision to leave Christus was difficult and troubling, my desire to maintain personal stability and further the mission with some great individuals could not over come the lack of quality leadership and chaos. While there are plenty of good things that could be done to improve the organization, lack of governance support and the adversarial atmosphere will hinder the organization’s business and their patients. There are too many good places to work in cyber security as the rate for qualified professional runs in the negative, if given an opportunity to work here I would suggest a pass and continue on to another organization, where you can make a difference and do true security.

    Advice to ManagementAdvice

    Senior leadership need to review the methods middle management has taken toward their subordinates and other teams. The micro-management style of some should be evaluated as to the overall organizational cost. If this is a strategic direction, reduce the cost by hiring less qualified or cheap pawns to fill those rolls this will reduce capital costs and reduce turn over rate. Management training needs to occur at the lower levels to understand the difference between strategic and tactical. Reacting to every small event has become the direction where “firefighting” is an everyday occurrence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    They don't care about their people.

    Former Employee - Anonymous Employee  in  Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    Pros

    Facilities are nice and there is some flexibility with work schedules in certain departments.

    Cons

    Bad or no leadership. Zero transparency. Employees are consistently taken advantage of or overlooked altogether.

    Advice to ManagementAdvice

    Listen to your people. Give them the tools to succeed. Quit expecting everything while giving nothing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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