CIBC
3.1 of 5 462 reviews
www.cibc.com Toronto, Canada 5000+ Employees

CIBC Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.1 462 reviews

                             

62% Approve of the CEO

CIBC President, CEO, and Director Gerry McCaughey

Gerry McCaughey

(216 ratings)

56% of employees recommend this company to a friend
462 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Great work life balance opportunities"
    in 35 reviews
  • "Good benefits, employee shares, free employee bank accounts"
    in 22 reviews
Cons:
  • "No work life balance at some departments, with lack of respect for people's vacation"
    in 13 reviews
  • "The pay structure for front end staff to senior management is way to great,"
    in 14 reviews
  • Show more review highlights

Reviews

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    Accounting

    Accounting Officer (Current Employee)
    Toronto, ON (Canada)

    ProsFund Accounting, Trade Processing, Settlement & Reconcilaition

    ConsSoftware development/Accuracy. Investigation, communication & Admin Support

    Advice to Senior ManagementVery Active

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    Terrible

    Financial Service Representative (Former Employee)

    ProsHelping clients was a good feeling

    ConsEven at the financial advisor level you might just as well work in a call center 80% of your time is dedicated to annoying your existing clients with unsolicited cold calls to sell to them or book an appointment to sell to them.

    Advice to Senior ManagementBetter employee satisfaction would drive results much better than whatever flavor of the week you have happening now.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    COMPANY THAT NEEDS A TOTAL MAKEOVER!!

    Anonymous Employee (Current Employee)
    Toronto, ON (Canada)

    ProsLong standing institution. Good People in the branches. Some managers are very good other are complete opposite.

    ConsThe BIGGEST Problem this organization has - is how they have created silo(s) or divisions within the organization which all compete against each other for business- rather than Working as ONE BANK!! This creates friction and lots of politics within the organization. Senior Management seems to continue to avoid this issue - which is their BIGGEST HURDLE! Competition against other FIs is one thing- but within our own organization- is ABSOLUTELY RIDICULOUS Then sales people are penalized if doing the right thing for a client to move them to another offer. THIS HAS TO STOP. Senior & Executive Mgmt- has to think very Long and Hard on realistic goals and create a shared system for all where everyone works together. Once that happens people become less anxious, start feeling happier and results will start to improve. It is not a rock science. They just need to believe in their employees more.
    Pay structures for staff at front lines- should be revisited- as they cannot continue to expect higher level of performance when you are hiring young kids just out of school. Better mentoring systems should be in place for new hires. The Executive payout ratio vs the employee is absurd and that also needs to change. When management at the TOP takes a vested interest in the entire staff of this company- that's when things will start to turn around!@

    Advice to Senior ManagementCreated automatic sales tracking systems without having to creat so much work on Horizon platform.
     Sales pipeline recorded on horizon yet DVPs continue to want manual tracking. Get the tracking all automated- you will have much less GMs. Get their technology up to speed with the rest of the FIs and you can cut off a lot of top heavy mgmt. Senior Management- needs to start showing they care and understand - as we all are human and have families and lives outside of work.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    New blood required

    Director (Former Employee)
    Toronto, ON (Canada)

    ProsWork life balance was great at CIBC, and if you are fortunate enough to be in a pocket with a great people manager it's a great experience.

    ConsYour people manager defines your experience with CIBC, with the number of re-organizations it's likely you'll end up with a less than competent "lifer" at one point or another. The people who have been there for longer than twenty years actively engage in job protection, discrediting new employees and generally display unsavoury behaviours.

    Advice to Senior ManagementAllow the new generation of employees help CIBC achieve success being six of five is no longer good enough for your employees.

    No, I would not recommend this company to a friend

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    Be prepared to "donate" many "volunteer hours" in the branch

    Branch Manager (Current Employee)
    London, ON (Canada)

    Prosloved working with the public, training new staff. Many excellent training programs
    Vank does tend to promote from within

    Consvery agressive targets, reach target then it's increased
    expectation of too many "volunteer hours"
    favouritism in staffing and rewards very obvious

    Advice to Senior Managementstress employee satisfaction, only way to get customer sat

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Its ok

    Senior Financial Services Representative (Current Employee)
    Hamilton, ON (Canada)

    ProsGood pay, office culture drove me crazy.

    ConsAnnoying people, office culture, so annoying.

    Advice to Senior ManagementStop annoying people who drive results.

    Yes, I would recommend this company to a friend

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    Long hours, good colleagues

    Anonymous Employee (Former Employee)
    Vancouver, BC (Canada)

    ProsEnjoyed interaction with clients, fast paced work environment

    ConsThis position required standing at the job for the duration of the day.

    Yes, I would recommend this company to a friend

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    Great learning experience.

    Anonymous Employee (Former Employee)

    ProsOffers opportunities to grow

    ConsThe branch manager is not professional enough

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Dated systems, illogical procedures that incovinience clients rather than helping them

    Customer Service Representative (Former Employee)
    Toronto, ON (Canada)

    ProsGood benefits, employee shares, free employee bank accounts

    ConsStaff at the branch level are treated poorly, improper training methodologies, some of the bank managers are themselves not aware of changing technology (i actually helped my own assistant branch manager set up online banking because she had no idea how to do it), poor pay, unrealistic targets, forced overtime

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    great

    Anonymous Employee (Current Employee)

    Prosflexible hours, training, no lay off for perm/staff,

    Consrecognition, low pay rates, overload of contingent workers,

    Advice to Senior Managementreduce middle management

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Glassdoor is your free inside look at CIBC reviews and ratings — including employee satisfaction and approval rating for CIBC CEO Gerry McCaughey. All 462 reviews posted anonymously by CIBC employees.