CIGNA Reviews in Philadelphia, PA Area

Pros

Understands life/family issues. No fear of losing job.

Cons

Big company. Hard to get noticed.

Pros

Some nice people to work with on operations.

Cons

No room for improvement, no training AT ALL after New Hire training. Trainers( only 2) don't know anything more than the company manual they instruct, but nothing on actual international work.
 No lines of communication. Poor management, lots of politics and paper pushers.
Internal candidates apply for positions, but never get even an email from recruiters. Then they hire someone from outside.
Every 2 years, operations get new managers and directors.

Advice to Senior Management

Look into the talented people you have around. Promote with in.
Stop the power struggle between managers from operations. And hire a GSO director that knows what he/she is doing. Also hire trainers that are aware of the international work. Not only what the domestic side of the company does.

Pros

Work / Life Balance
Working from Home

Cons

Pay
Promotion opportunities
Overwork without rewards
No bonuses for certain employees

Pros

Great exposure to different work experiences. Flexible hours and remote working is common

Work life balance is promoted

Cons

No equal opportunities for every employee. People in special program have better chance of rotation and promotion. Open position are posted but a candidate already chosen.

High turnover.

Advice to Senior Management

Equal chance for everyone!

Pros

Market leading large insurance company with broad array of jobs.
Current technology, excellent colleagues, and reasonably progressive vision.

Cons

Average management, average but declining compensation compared with competing companies, increasingly corporate in approach

Advice to Senior Management

Harness the good ideas of many of your leadership team, not just the chosen few

Pros

If personal time is needed, they are very accomodating. While they care about their employees when issues arise or family situations present themselves, they do little to prevent things from happening to begin with. They do give recognition, but only if you play the political game, and think everything is fine (no issues).

Cons

Highly political with borderline incompetent mid-level and senior leadership in certain areas. Constantly in fire-fighting mode, never addressing root cause nor solving the larger issue. Most senior leaders do not think things through, and when issues arise, they still move forward without correcting the main issue, which maks things work. Tons of rework, lost work, restarting, and poor risk managemen.

Advice to Senior Management

Learn to say no or think things through prior to setting dates and scope. Try to not make bad assumptions. Look at root cause.

Pros

Opportunities for Growth
Good Managers
Flexible Schedules

Cons

Volatility of the market affects company/positions.

Pros

Great work/life balance, decent compensation, onsite gym and health center, and CIGNA really does care and promote the well beings and health of its employee.s

Cons

No coffee. If i work for a healthcare company, I would expect a great insurance package, however the package is decent and fair.

Advice to Senior Management

The numerous process improvements that take weeks to implement, and only were used for a couple of quarters or a year, and another software is purchased to replace this process improvements. Stop wasting your and your employee's time, change your IT infrastructure, instead of wasting so much time on your improvements that will be do away with. Treat your employees better, stop being so cheap.

Pros

Good working atmosphere and advancement opportunities are abundant.

Cons

Sometime long hours are required in IT department.

Advice to Senior Management

Communicate with employees on a more frequent basis.

Pros

Good work/life balance
Generous with holidays / days off

Cons

Low morale
Tons of people over-qualified doing busy work trying to reconcile CIGNA's many antiquated and fragmented IT systems.
I think the longer you stay here, the less useful you will be in a job market - there is little to no training to grow as a manager and what is offered is very internally focused, meaning you are developing no marketable skills. Particularly in an economy where layoffs are common (and everyone knows CIGNA is coming up with more layoffs) this (plus the comment about having qualified people doing busy work) makes the more ambitious employees just want to get out, leaving CIGNA with the bottom of the barrel.

Advice to Senior Management

Invest in IT - try not to just keep adding patches to systems that don't do the job. Until you get that right, you will need to keep tons of people on the workforce trying to create workarounds.