CKE Restaurants Reviews

Updated June 24, 2015
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CKE Restaurants President, CEO, and Director Andrew F. Puzder
Andrew F. Puzder
18 Ratings

30 Employee Reviews

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  1. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CKE Restaurants full-time

    Pros

    District Supervisor and Regional Supervisor are fantastic. Everyone I have met in company very helpful and nice. There is no guess work in procedures, they have it down to a science.

    Cons

    Drive thru. Management structure. GM is only salaried manager so if you do not have shift leaders you are working a lot. Labor costs too tight. Have no room for training and development unless you are short staffed.

    Advice to Management

    Have GM and one other salaried manager, or pay shift leaders a higher wage so they have something to lose.


  2. Helpful (3)

    Support Staff Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Staff Project Manager in Anaheim, CA
    Current Employee - Support Staff Project Manager in Anaheim, CA

    I have been working at CKE Restaurants full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Haven't found a pro for working at this company as yet, been here for 14 years.

    Cons

    The CEO Andy Puzder is a joke. Too chicken to talk to his own employees. There is not one single person that works here that thinks he is competent. He is pocketing the employees 401K company match. He is a wage thief, simple as that.

    Now he wants to move the corporate office and the St. Louis office to Franklin, TN so that he can avoid state taxes to enrich himself even further. Doesn't seem to care about all the jobs that are lost in the process. He truly is a scumbag.

    Not much more needs to be said.

    Advice to Management

    Roark Capital Investments should terminate this guy immediately.


  3. Helpful (3)

    Smoke & Mirrors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CKE Restaurants full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most of the support staff are wonderful and they become like a second family. The building is clean and secure. The Anaheim office is not in the greatest area, but it is gated and there is onsite security. The grounds are kept nice and there is plenty of parking. The cubicles are not ergonomically set up, but they are nice and the company will accommodate if you have special needs. Each floor has fully equipped break rooms – refrigerators, freezers, microwaves, utensils, paper plates, tables, chairs, water, etc. The first floor break room is huge and looks like a restaurant with soda fountain stations and vending machines. There is an onsite gym with showers and a personal trainer paid for by the company. The company gets an “A” for aesthetics and workplace amenities.

    There is no shortage of work in the place. Many departments run very thin and processes are manual so you will be busy. Many managers are open to suggestions and you can be as innovative as you want as long as it doesn’t cost money or you are not doing anything that requires management’s approval. The work life balance is good and the company is accommodating if you have family commitments.

    Cons

    Unfortunately some of the other negative reviews posted here are true. The benefits will cost you a big chunk of your paycheck and the coverage is not that great. I don’t understand why the company offers a 401k when they don’t match. You are better off setting up your own IRA. The salaries are low and the raises are even lower. If you transfer to another department or if you find an opportunity to move up internally, the company typically keeps the pay increase below 3%. If you make $35k and you find an internal opening that pays $40k, the company will find a reason not to give you the bigger pay bump. Keep in mind that this is a burger flipper company and the fast food industry is notoriously cheap, especially when it comes to labor costs.

    The company is selling off a lot of units to franchisees and laying off workers in the process. The company does a poor job when it’s time to give someone the “ax.” HR either shows up at your cubicle to break the news or they call you into a conference room (if they are laying off a group of workers) while your management hides in their offices. This practice is not unusual, but hypocritical since companies expect a two week notice when you decide to leave. They don’t give you a two-week notice to clear your desk.

    Some managers and supervisors truly care about their staff while others treat their staff poorly. Senior management will not do anything to correct problems relating to bad managers regardless of facts. They have the tendency to think they have a staffing problem when they clearly have a management problem. The other issue is that some managers are just weak and will “kick the can down the road” because they don’t know how to deal with problems. If find yourself working for a bad manager (and there are plenty in this place), don’t waste your time bringing it to someone’s attention. Adapt to the situation and start planning your exit strategy. Corporate support staff and the worker bees at the restaurants level are “replaceable.” If it is financially beneficial for the company to get rid of you, they will do it in a heartbeat.

    Advice to Management

    As some other posters pointed out, I also don’t believe senior management will take the corrective actions needed to make improvements. Managers receive all the rewards and recognition, but nothing for the team that helped them achieve their goals. There are some managers that will not buy staff basic supplies (pens, pads, staples, binder clips) because it will impact their yearly bonus. Managers need to start walking their talking and it should start from the very top (Executives). Until that happens, nothing will change – for now it’s all lip service.


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  5. Very Good place to work but...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Sacramento, CA
    Current Employee - Cashier in Sacramento, CA

    I have been working at CKE Restaurants part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    fast paced, nice people, very good friends here, and fair pay.

    Cons

    zero work/life balance even when you are part time, they don't want to hire more people.

    Advice to Management

    be responsible and don't treat your employees like crap please.


  6. Helpful (4)

    open

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CKE Restaurants

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people who are like family

    Cons

    Terrible. I would run from the company. They do not care about their employees clearly as evidenced by lack of raises compensation and benefits are awful. It starts ar the top and the top only takes care of themselves.

    Advice to Management

    Motivate your employees by making them feel valued for their contributions. Think about your reputation among with them as it spreads to your customers


  7. Helpful (5)

    Company is going through major changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anaheim, CA
    Current Employee - Anonymous Employee in Anaheim, CA

    I have been working at CKE Restaurants full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice people, vacation/sick time, business casual, family-like atmosphere, good work/life balance, large breakroom with free fountain drinks, coffee, tea and hot chocolate, company activities, and a 24 hour on-site gym. We moved to a newer building that is constantly kept clean.

    This is a decent starter job into a large corporation or if you just want to work. I do not recommend this place for workers who are ambitious - take your talents elsewhere.

    Cons

    Multibillion dollar company ran like a mom-and-pop shop on permanent fire-fighting mode. Carl Karcher is rolling in his grave.

    Low Wages
    Low Raises (Pennies)
    No 401k Match
    Low Morale
    Expensive Bennies
    No Growth Opportunities - unless someone transfers, retires or dies.

    Advice to Management

    No point – they won’t change anything. Company culture starts at the top and it seems like they are content keeping the status quo in place.


  8. Helpful (4)

    They just fired a bunch of people from the Corp office.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anaheim, CA
    Former Employee - Anonymous Employee in Anaheim, CA

    I worked at CKE Restaurants full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is no Pros to this company at all. I bet Carl Karchers is rolling in his grave right now. This place HATES America.

    Cons

    They really need to get their act in order. Perfect example. They create a POS software and sell it to a company that re-brands it and sells it back to them. All the while the CIO gets kick backs from the company they sold and re-bought the software from.


  9. Helpful (5)

    Great Learning Experience - Not the best, but certainly not the worse place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anaheim, CA
    Current Employee - Anonymous Employee in Anaheim, CA

    I have been working at CKE Restaurants full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    This review applies to the Anaheim location: Nice people, flexible work schedule, laid back atmosphere, decent vacation/sick hours, paid holidays, education reimbursement (not much, but better than nothing), no performance reviews, free beverages and co-workers love to bring food to share.

    CKE is a great learning experience...you will be exposed to the good, bad and ugly of a burger operation. If you are a current student, recent grad, reentering the workforce or just want a job, you will fit in just fine.

    Cons

    Compensation package - Wages are below average, no 401k matching and medical is EXPENSIVE. Raises are not automatic and if you do get one, it's not much. High turnover, especially in certain departments. Low morale. Department policies and procedures are not in writing. Too much finger point when things go wrong. Systems and processes are manual and outdated. Management can be reactionary instead of proactive.

    Advice to Management

    Please invest in your support staff and hourly workers. They are just as valuable as supervisors and managers. If you can't give healthy raises, there are other incentives to boost morale and productivity. It's time to demote and/or get rid of toxic managers because they are walking landmines and do nothing, but cost the company money and talent.

    PS - Please allocate a little more $$$ for future Christmas parties. It doesn't speak well that enough food was not prepared for all the employees that attended and we all had to wait in line for 30 minutes.


  10. shift lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Spartanburg, SC
    Former Employee - Shift Leader in Spartanburg, SC

    I worked at CKE Restaurants part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    consistent work hours. great people love the breakfast hours.

    Cons

    lots of work, and sometimes no breaks. customer complaints.

    Advice to Management

    better training on the hands on.


  11. Helpful (3)

    It's all about the bottom
    line

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carpinteria, CA
    Former Employee - Anonymous Employee in Carpinteria, CA

    I worked at CKE Restaurants full-time (More than 8 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The Carpinteria headquarters sits on a bluff overlooking the Pacific Ocean and the Channel Islands. The spectacular views are enjoyed from the executives' offices.

    Cons

    Corporate professionals are often paid as if they were hourly restaurant workers, who were paid barely over minimum wage.



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