CMA CGM America

www.cma-cgm.com
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CMA CGM America Reviews

Updated February 22, 2015
Updated February 22, 2015
32 Reviews
2.9
32 Reviews
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Frank Baragona
21 Ratings

Employee Reviews

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  1.  

    Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CMA CGM America full-time (more than 3 years)

    Pros

    I really love the industry of international business. Great great health benefits and 401K.

    Cons

    Low pay. Didn't see much room from progression in the company. Departments lack communication and cooperation.

    Recommends
    Positive Outlook
  2.  

    Beware the glass ceiling!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CMA CGM America full-time (more than a year)

    Pros

    Great benefits, and there's a gym if that's something you're looking for. The pay is relatively competitive for the industry, and they occasionally offer Christmas bonuses. They do set up activities to support the community, such as Clean the Bay and Salvation Army volunteer opportunities. If you are furthering your education, they offer tuition reimbursement opportunities. If you hit your performance metrics, then they usually leave you alone to do your job.

    Cons

    There is limited to no room for upwards mobility, and they value who you know, not what you know. If you are an individual who likes to "think outside of the box" then you would not be a good fit as they value robots who keep the opinions and ideas to themselves. The HR team is lackluster, and even though HR exists to protect the company's interests and not the employees, they place little to no focus on the employees and their complaints. The wrong people are consistently placed into management and supervisory positions, included a 2 time DUI offender (why would you want someone that irresponsible in their personal life to manage employees?) and another who has had so many complaints from employees about their attitude and actions it's a wonder they were able to find a binder big enough to fit them all! Also, they do a big wave of layoffs on a regular basis, and have been outsourcing a litany of jobs to India. Most of the workforce is 25 and under due to the fact that they would rather hire a fresh college graduate for peanuts than keep their experienced and knowledgeable employees. The ones they dont lose to layoffs, they lose to a better company when the employees finally meet their rock bottom at CMA.

    Advice to ManagementAdvice

    To the few of you who work hard and care about the growth and success of your employees, kudos to you! Keep doing what you are doing, because you are the glue holding this house of cards together. To the remainder: stop putting 100% of your focus on profits. and put some focus on your employees and your customers. Also, stop posting jobs when you already have the candidate you intend to hire in place, it gives false hope and you are not fooling anyone. You do it to stay compliment with employment laws, but one of these days you are going to be caught and you'll have some 'splaining to do! Also, procedures and processes in this ever growing and adapting industry are OK to change, your stubborn inability to listen to ideas from the employees and customers means you will never be the #1 steamship line, but with all the kinks that this company needs to work out, being in the top 10 should suffice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good work environment but with limited promotion possibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Analyst in Miami, FL
    Current Employee - Pricing Analyst in Miami, FL

    I have been working at CMA CGM America full-time (more than 5 years)

    Pros

    Work enviroment, management style and benefits.

    Cons

    Few Manager positions avaiable due to reduced structure, so it is very hard to get promotions.

    Advice to ManagementAdvice

    Keep friendly

    Neutral Outlook
    Approves of CEO
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  5.  

    The interview process seems great, but the honeymoon phase ends in less time than it takes to get hired there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Export Bookings Representative in Norfolk, VA
    Current Employee - Export Bookings Representative in Norfolk, VA

    I have been working at CMA CGM America full-time (less than a year)

    Pros

    Benefits are appealing and I have enjoyed meeting a variety of co-workers from different backgrounds.

    Cons

    The ability to have "upward mobility" is sold to you as a huge benefit to taking the job, but I am not sure that it actually even exists. I see people moving around to different areas in the company, but I don't hear of increases in salary or raises as something that happen often. Also, trying to get time off is extremely difficult if it isn't an extremely obscure date. So, basically, if you want to take off for any type of holiday that is considered an optional holiday, make sure you take it off about 6 months in advance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Love this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cargo Management in Norfolk, VA
    Current Employee - Cargo Management in Norfolk, VA

    I have been working at CMA CGM America full-time (less than a year)

    Pros

    Great benefits, friendly people, awesome management

    Cons

    Sometimes it's boring :/, but the people around are awesome!

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Potential, but ultimately a let-down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Exports in Norfolk, VA
    Current Employee - Exports in Norfolk, VA

    I have been working at CMA CGM America full-time (more than 3 years)

    Pros

    *Benefits and time off are hard to beat. You start accruing time off as soon as you are hired and it's a very generous amount per paycheck.
    *the building is beautiful and location is close to lots of places for lunch
    *HUGE on community service, always collection drives, 50/50 raffle, service days (not on company time), etc
    *they offer employee morale programs such as customer service week, college and environmental fairs

    Cons

    I've been with the company for over 2 years and in my time i've realized there is so much better out there. They attract you with the benefits and time off. You accrue a lot of time off but if you are on the customer service floor it's almost impossible to take time off. You have to plan everything out WAY in advance because more thank likely someone else is already on the calender to be off that day.

    You would think the people who deal with your customers would be treated the best but it's the polar opposite. They are the worst paid (salaries are on the low end for Norfolk cost of living), overtime is like unicorn, we also get to watch the rest of the building leave on days like the Friday before labor day or memorial day, Christmas or thanksgiving eve. they want people there to cover the phones that aren't ringing.

    the employee morale seems low, most people are fake happy and deal with the crap because of the benefits and time off

    turnover is high

    tuition reimbursement is a joke and good luck getting any use out of that degree when you receive it because at the end of the day the main people getting promoted are friends with the hiring party. So you've basically committed yourself to CCA and will waste the degree.

    Very cliquey and good luck also breaking into those.

    the kpi's for the customer service floor can be very unrealistic, and are obviously written by someone who has never actually done the job.

    Advice to ManagementAdvice

    The new President seem A+ , hopefully as he continues to move in it will change some stale policies.

    Listen to your employees, you do a town hall twice a years to remind your underpaid employees how much money the company is making and do zero listening to company concerns

    Actually care about your employees growth. Some people are ok with the status quo. Most arent

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    operating forklift that load and unload trucks and order pulling ,putting up stock

    Former Employee - Forklift Operator in Memphis, TN
    Former Employee - Forklift Operator in Memphis, TN

    I worked at CMA CGM America full-time (more than 3 years)

    Pros

    Good place to work very productive and motivation to employees

    Cons

    Not being responsible for safety for employees

    Advice to ManagementAdvice

    Be aware of safety first

  9.  

    Great Company on Paper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Documentation Specialist in Norfolk, VA
    Former Employee - Documentation Specialist in Norfolk, VA

    I worked at CMA CGM America full-time (less than a year)

    Pros

    Great Benefits (Really great)
    Good opportunities to move around and up in the company
    Friendly coworkers
    Cross-training opportunities

    Cons

    Different supervisors/peers = different procedures for common activities. Leads to mistakes
    Because they are easy to move up in, this results in some managers/supervisors not being the best fit
    Very low payscale
    Personal Experience: Was hired for a position, then 5 months later, my position was outsourced. Was very disappointed that they would hire (several people) knowing they would be removing my position anyways.

    Advice to ManagementAdvice

    Consistent procedure training for managers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great workplace environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Norfolk, VA
    Former Employee - Team Leader in Norfolk, VA

    I worked at CMA CGM America full-time (more than 5 years)

    Pros

    Team dynamic is great, benefits and time off are unmatchable.

    Cons

    The pay isn't as high due to other benefits and its hard to move up

    Advice to ManagementAdvice

    Have better communication with employee and assist with growth.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Started pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Export Bookings - Premiere/Stars in Norfolk, VA
    Current Employee - Export Bookings - Premiere/Stars in Norfolk, VA

    I have been working at CMA CGM America full-time (more than 8 years)

    Pros

    Great training and benefits. The management is pretty good; some better than others.

    Cons

    They pick their favorites so I can't advance and they always have a lame excuse as to why they won't hire me for a different position that I am well-qualified for.

    Advice to ManagementAdvice

    Make the time to help your team members excel and advance.

    Neutral Outlook
    No opinion of CEO

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