CME Group Index Services

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CME Group Index Services Reviews

3 Reviews

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Employee Reviews

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  1. 2 people found this helpful  

    Poorly Managed On All Levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Princeton, NJ
    Former Employee - Anonymous Employee in Princeton, NJ

    I worked at CME Group Index Services

    Pros

    there has always been a very good work/life balance at this company (known to most as "Dow Jones Indexes"). they also support flexible hours for many teams. benefits are extremely good, even with the reduction or elimination of certain programs in recent years.

    there is a generally laid back atmosphere, which is nice as well.

    good place to start off.

    almost everyone there is nice and easy to get along with in a work environment. the team spirit aspect is definitely very strong in most departments. from my experience, there is no backstabbing or throwing people under buses from almost all employees. overall, a very honest, straightforward group that works well together.

    Cons

    first and foremost - salary. that has always been the number one reason people have left. but it's not even so much the lower starting salary that upsets people (because remember, they do accept the salary to begin employment there), but rather the fact that NON-MANAGEMENT promotions and raises (other than minimal, across the board cost of living adjustments) are scarce. this single-handedly destroys morale and furthers the already massive rift between management and non-management.

    people don't expect to be in the same position with more or less the same salary years later after joining the company. but that is exactly what happens to the vast majority of individuals who work there. this is all while middle and upper management seemingly promotes itself in an endless circle, creating new positions at random when needed and having far too many in the same title. they only decide to throw a bone to the people actually doing the work after they have given themselves raises and still have money left. excuses about there not being enough money for promotions is a joke, especially when you hear the CEO tell us how profitable the business is and how great it is doing and we are still hiring new people.

    communication is absolutely horrendous at all levels, and particularly between management and non-mangement. goals, timelines, etc - many time they are non-existent. most of the time the communication issues stem from people not being able to articulate what it is they really want. and many times that is simply due to them not knowing.

    employees are given a veil of respect by management, but actions speak louder than words. if you are praised for a great job and have a glowing performance review, why then is there no promotion and/or raise...time and time again.

    favoritism is rampant and is primarily the sole reason for promotion decisions, rather than actual performance.

    it is most definitely NOT an environment for generating creative thought. almost all ideas are promptly stifled, whether they have merit or not.

    Advice to ManagementAdvice

    the management style is archaic. the rift between management and non-management is vast. there are far too many queen bees, and in some areas not enough worker bees.

    the technology is also very archaic in some parts of the company. it is almost unbelievable what some systems are running on. you need to invest capital in the company's infrastructure at a significant level and get it up to speed. very old proprietary programs need to be converted. there are also a great amount of other processes that need to be automated rather than done by hand. these processes can be checked by employees, but there is no reason people should be doing certain things manually.

    as mentioned numerous times already - less cooks in the kitchen. consolidate management BIG TIME.

    IT is critical to this business, as are many departments. tech staff should be encouraged to continue learning about new products that will help the business and to also further their own learning in any way they can. the sales team, while important for growth, is not a group of demigods, yet they are treated as such because the company sees them as the ones bringing in the money.

    management has failed to create innovative products and has simply copied competitors. this has put the company's future in jeopardy as they are constantly behind. the only "new" products that have come out have been at the direct request of current or potential clients asking "do you have this?" or "can you make that?"

    it costs very little to take a risk on a new product. so why is the company constantly launching tired, redundant products instead of actually trying something new?

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Horrific Leadership for a Well Known Name

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CME Group Index Services full-time

    Pros

    Work life balance/PTO. S&P bought unit so we are beginning to see the light at the end of the tunnel.

    Cons

    One of the most frustrating organizations I've ever been a part of. Directors don't show up to meetings and don't prepare for anything. There is a total lack of leadership and reinvestment in employees careers. Directors (its really only one bad egg) controls junior managers in such a way that they are terrified to manage their employees properly. A the first instance that an employee shows a desire to move ahead the directors knock them back because they are afraid the employee will potentially move ahead of them because they are far more competent. Apathy is so widespread throughout company that it seems as if the whole operation may fold at any point. Utterly no employee reviews. Zero transparency on compensation rewards and promotions. Truely a disasterous organization that can largely be attributed to one persons power and controlling tendencies.

    Advice to ManagementAdvice

    Treat your employees like adults, bottom line. Invest in your employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Awful leadership, incompetent management, very little finance/capital markets knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CME Group Index Services

    Pros

    Good vacation time and health benefits. Well-known name. Good internship experience as you will learn how to read/understand U.S. public company financial statements.

    Cons

    Unrealized potential from junior employees because of inflated egos on the senior management side. Leadership on the operations side is completely and utterly incompetent. A very demeaning and frustrating envronment to work in. Junior Managers are absolutely inept and have barely any financial/capital markets knowledge beyond repeating key words, which they may have heard from an even more inept director in a self-fulfilling and meaningless meeting; all as a result of a constant state of fear from senior management. Constant culture of lying to clients out of fear from internal retribution from specific directors; unethical, complete breakdown in communication, hiding/lying/back-stabbing and overall in desperate need of a rigorous cleaning up of management structure.

    Advice to ManagementAdvice

    Please reform and stop demeaning your employees. Promote, retain and educate the employees actually interested in the world of finance without stunting organizational growth with cronies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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