CMSI Reviews

Updated August 22, 2014
Updated August 22, 2014
11 Reviews

2.5
11 Reviews
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Employee Reviews

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  1.  

    It's a good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Analyst  in  Columbia, MD
    Current Employee - Technical Analyst in Columbia, MD

    I have been working at CMSI full-time for more than 3 years

    Pros

    Relatively small company, with challenging work, and lots to learn about the consumer lending industry

    Cons

    Very little growth, refusal to invest in infrastructure

    Doesn't Recommend
    Positive Outlook
  2.  

    Going nowhere fast...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at CMSI full-time for more than a year

    Pros

    Most of the people are relatively nice.

    Cons

    The work load is OUTRAGEOUS! Communication is non-existent, No documentation of Workflows, Policies, Procedures, Work Responsibilities, No training, Low Pay, No positive feedback EVER. They almost try to whip you into submission by not treating you like a person, but a just a warm body that needs to produce. There are only a few people who know what to do so if they leave the company would collapse. It's unfortunate because there are people there with enormous potential but the company will not nurture it.

    Advice to ManagementAdvice

    Make some changes before EVERYONE leaves. Stop talking down to people and realize that they are people and you can get more flies with honey than vinegar.

    Doesn't Recommend
    Negative Outlook
  3.  

    12 years a slave.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Columbia, MD
    Former Employee - Business Analyst in Columbia, MD

    I worked at CMSI full-time for more than 5 years

    Pros

    The friends you meet.....but then eventually leave behind. Clients that do not renew their contracts!

    Cons

    DYSFUNCTIONAL!!!! The job descriptions are not accurate at all! A BA is responsible for Project Management (including resource management), QA tasks, Tier 2 support, engineering tasks on top of the BA tasks. When you are interviewed/hired you are told you don't need the technical knowledge to do the work, but when you have status meetings with your managers, you are held accountable for not knowing the technical stuff. Then they ding you on your annual review so you end up NOT getting a raise or a raise that's a slap in the face. There is no documentation on how anything works or how anything is supposed to be done. There are no training classes for new employees so you struggle to learn everything. Sr. Management tried to develop training videos for new employees but the videos were created with a person holding an IPHONE and recording the steps on the computer screen. SERIOUSLY FOLKS THIS IS A TECHNOLOGY COMPANY!??!?!? Your timesheet is a gigantic Excel spreadsheet! Managers have no time management skills and project managers have no clue how to manage a project. The expectation is that you complete a 70 hour task in 32 hours. There is no advancement, once you are hired you are stuck there with that title even if you are doing another positions tasks/responsiblities. This is how they end up paying people under market value. Communication between Dept Mangers is non existent and there is no leadership what so ever. There is not ONE happy/satisfied client so you are constantly getting yelled at by them, especially since they are required to pay for everything, even broken stuff that was delievered to them. One client even called us extortionists! So to sum things up, you are overworked, underpaid, constantly fighting internal battles and getting yelled at by clients everyday!

    Advice to ManagementAdvice

    The Senior Management is the biggest problem with this company. The CTO has one image of how things are run and the Directors have a totally different view, and they are both wrong! They even hired an independent consultant to try and figure out the problems with the company. That ended up being a waste of time and money because they refuse to implement any of the recommendations the consultant made but then again, were they even listening? They are NOT open to new ideas to increase efficency or productivity so don't even bother coming up with ideas to improve processes because you will only have the door slammed in your face. Advice to managers: Sit down with a person in each position and shadow them for a day so you can understand what they go through. I BET YOU CAN'T MAKE IT ONE DAY!

    Doesn't Recommend
    Negative Outlook
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  5.  

    Sweatshop. EMPLOYEES ARE OVER TASKED AND BURNED OUT!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Columbia, MD
    Current Employee - Business Analyst in Columbia, MD

    I have been working at CMSI full-time for more than a year

    Pros

    Work from home sometime or telework.

    Cons

    They give you 40 hours worth of work to complete in one day and tell you not to tell clients that you work with other clients....really???

    Advice to ManagementAdvice

    Your employees are overworked!!!! Listen to them!!!!! Give adequate training and hire more resources. This is e revolving door.

    Doesn't Recommend
    Negative Outlook
  6.  

    Positive Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at CMSI full-time for more than a year

    Pros

    Great work/life balance, work environment/culture is positive. growth and tremendous learning opportunities

    Cons

    Lack of formal/defined structure.

    Recommends
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CMSI full-time

    Pros

    The company is growing fast and has a lot of smart people. If you work hard you can really shine.

    Cons

    You always need to be on your toes because there is so much going on. Changing priorities can sometimes be challenging.

    Recommends
    Positive Outlook
  8.  

    Horrible employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Columbia, MD
    Current Employee - Business Analyst in Columbia, MD

    I have been working at CMSI full-time for less than a year

    Pros

    Work from home that is it.

    Cons

    Expect you to work 60+ hours a week. Managed by intimidation. Don't value their employees. Revolving door. Lots and lots of turnover! Job descriptions are not clear. Management doesn't like suggestions and target you if you don't conform to their culture. They keep profits up by keeping salaries down.

    Advice to ManagementAdvice

    Value your best assets....your employees! To the clients: beware of an employer that devalue and demoralize their employees. They will treat you the same way!

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    The worst place to work in the WORLD!

    Former Employee - Applications Support Analyst  in  Columbia, MD
    Former Employee - Applications Support Analyst in Columbia, MD

    I worked at CMSI full-time for less than a year

    Pros

    There is nothing positive to say about this company.

    Cons

    Cons – There was no actual development. Did solely maintenance and fixing the many "issues". Managers don't care and are always so busy. They constantly bully employees.

    Advice to ManagementAdvice

    Advice to Senior Management – Work on improving that antiquated system you have. It is the worst system I have ever worked on. Stop using a PIP as a way to lie. This is the worst company ever and has the worst management. They are all friends and will lie on you if they do not like you. They use a pip and so called insubordination to avoid paying unemployment.
    They lie and say that they will train you and provide no training at all.The PM's do not know how to use the system.

    Doesn't Recommend
    Negative Outlook
  10.  

    Great Place to start out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Support Analyst  in  Columbia, MD
    Current Employee - Applications Support Analyst in Columbia, MD

    I have been working at CMSI full-time for less than a year

    Pros

    Great People, small company, great work environment.

    Cons

    Low pay. Not many Production support staff.

    Advice to ManagementAdvice

    Pay more and hire more Production support.

    Recommends
    Positive Outlook
  11.  

    Originally a fun place to work, but deteriorated over the years as the company lost money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Columbia, MD
    Current Employee - Software Engineer in Columbia, MD

    I have been working at CMSI full-time for more than 8 years

    Pros

    Work from home and flexible hours.

    Cons

    Process never changes. Management makes poor decisions and don't respect employees. Working here doesn't make you very marketable.

    Advice to ManagementAdvice

    Invest in people instead of chasing dollars for hacks.

    Doesn't Recommend
    Negative Outlook

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