CNA

www.cna.com
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CNA Reviews in Chicago, IL

Updated February 28, 2015
Updated February 28, 2015
109 Reviews
2.8
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CNA Chairman and CEO Tom Motamed
Tom Motamed
109 Ratings

Review Highlights

Pros
  • Great work-life balance, great people to work with (in 24 reviews)

  • Good work life balance and can easily work from home occasionally (in 8 reviews)


Cons
  • Senior management talks about work life balance but does not follow throughr (in 14 reviews)

  • Current senior management does not understand how specialty underwriting and claims functions (in 7 reviews)

More Highlights

109 Employee Reviews Back to all Reviews

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  1. 2 people found this helpful  

    Worked for CNA for 28 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Specialist in Chicago, IL
    Former Employee - Claims Specialist in Chicago, IL

    I worked at CNA full-time (more than 10 years)

    Pros

    The pay is pretty good. Flexibility with salaried employees good. Allow work from home on occasion.

    Cons

    Very poor benefits especially for an insurance company. They hire managers mostly from outside instead of promoting within therefore they have no clue about the work processes and amount of work and tasks that it takes to complete an assignment. Definitely requires lots of unpaid overtime to get the job done. They do not promote balanced family and work time.

    Advice to ManagementAdvice

    Promote managers from within. Hire more employees to do the work. Recognize those who do a good job and reward them for it. Instead they promote people who are unable to do their current job to other departments.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    OK but too many middle managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Chicago, IL
    Former Employee - Claims Adjuster in Chicago, IL

    I worked at CNA full-time (more than 3 years)

    Pros

    Great co-workers in the main office. Good location.

    Cons

    Difficult claims systems. Constant reorganization.

    Advice to ManagementAdvice

    Cut some of the middle management.

    Recommends
    Neutral Outlook
  3.  

    Company seeking to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Leader in Chicago, IL
    Current Employee - IT Leader in Chicago, IL

    I have been working at CNA full-time (more than 8 years)

    Pros

    Compensation and work-life balance; Good exposure to multiple business functions due to small scale; Gain experience in highly specialized insurance products and businesses; Company has demonstrated higher expectations for achieving business results; Location in Chicago Loop makes transportation easy from many locations

    Cons

    Technology viewed first as "cost center"; Lean internal staff limits advancement opportunities and creates overallocation issues; Competitive behavior between external consultants and staff/middle-management

    Advice to ManagementAdvice

    Continue to drive increased accountability to business results.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Happy to be gone!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Consulting Director in Chicago, IL
    Current Employee - Human Resources Consulting Director in Chicago, IL

    I have been working at CNA full-time (more than 5 years)

    Pros

    There isn't much one can say in a positive light. CNA pays well but that's where it ends.

    Cons

    Everything else. "Leadership" is a complete joke. The only real way to succeed is to be a yes man. New ideas are looked down upon. The company says it's trying to change and innovate but nothing is happening. The Tisch Family needs to dump this junk investment ASAP.

    Advice to ManagementAdvice

    Retire. Leave. Stop stifling creativity and embrace some real new ideas. Never mind. Stick to my first two suggestions. And take your awful direct reports with you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Very Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Analyst in Chicago, IL
    Current Employee - Quality Assurance Analyst in Chicago, IL

    I have been working at CNA full-time (more than 5 years)

    Pros

    Some departments really seem to care about employees and development. If you are sitting in one of the main offices, there are a lot of opportunities for career advancement. Compensation is very reasonable.

    Cons

    Upper management seems to be reverting to old business ways i.e. where companies are being more relaxed with dress code and working from home, CNA suddenly requires business dress and has further limited work from home capabilities. Additionally, it is easier to move up in the company if you are coming from outside than the inside.

    Advice to ManagementAdvice

    Don't continue trying to 'reinvent the wheel'. Consider candidates from within the company when there are opportunities, even if they are 2 pay bands below what they are applying for.

    Recommends
    Negative Outlook
  7.  

    Hit or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CNA full-time (more than 8 years)

    Pros

    Great location, good PTO program, matching 401k, fitness center, running club with discounts on major/popular races, health plan benefits are so-so.

    Cons

    Management sends mixed messages, outsourcing going on across several areas, very competitive environment among peers fostered by management, upward advancement is difficult.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    CNA was a great experience for my first time internship that exposed me to responsibility and leadership from the start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Worldwide Operations in Chicago, IL
    Former Intern - Worldwide Operations in Chicago, IL

    I worked at CNA as an intern (less than a year)

    Pros

    -encourage moving between departments of the firm
    -supportive of employees' decisions regarding career path
    -great culture that emphasizes teamwork
    -provide a career guide to let employees know what they need to move up in the organization
    From the get go I was thrown into my project for the summer. I really liked it because I enjoy learning by doing and management was really helpful whenever I didn't understand something and needed help. Overall, this company is really trying to turn a new leaf, which was evidenced at their quarterly meeting that I was lucky enough to attend in my first couple weeks there. Everyone is motivated to improve themselves and the company.

    Cons

    -antiquated technology that makes work harder than it has to be
    -lots of red tape

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Micromanaging-Not open to suggestions

    Former Employee - Svcs Operations Manager in Chicago, IL
    Former Employee - Svcs Operations Manager in Chicago, IL

    I worked at CNA full-time (more than 3 years)

    Pros

    Cooperation between managers and teamwork in getting tasks/project accomplished.

    Cons

    Micromanaging, you hire for a person's past experience however you want them to manage the way that you see fit.

    Advice to ManagementAdvice

    Survey the different management styles on a consistent basis. Also, be more considerate being more open to changes.
    Take a look at why so many terminations under certain managers.

  10. 2 people found this helpful  

    Overall great work experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA Accounting Rotational Business Associate in Chicago, IL
    Current Employee - CNA Accounting Rotational Business Associate in Chicago, IL

    I have been working at CNA full-time (more than a year)

    Pros

    High mobility, great people and office culture, continuous constructive feedback, development plan, financial curriculum provided, tuition reimbursement available, work-life balance

    Cons

    High mobility means you might have to work with a manager that is also new in his position.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Was a good place to work 5 yrs ago, not anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CNA full-time (more than 8 years)

    Pros

    Gym, work/life balance, location in Chicago.

    Cons

    Benefits, no work from home flexibility, management directed moves, forced performance ratings.

    Advice to ManagementAdvice

    The theory of moving into different jobs to gain knowledge, great! The execution in which CNA management implemented it, terrible. Don't force employees to move into positions they have no interest in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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