CNA
2.8 of 5 184 reviews
www.cna.com Chicago, IL 5000+ Employees

CNA Reviews in Chicago, IL

Updated Jul 10, 2014
All Employees Current Employees Only

2.7 91 reviews

                             

44% Approve of the CEO

CNA Chairman and CEO Tom Motamed

Tom Motamed

(45 ratings)

35% of employees recommend this company to a friend
91 Employee Reviews Back to all reviews
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    Generally favorable, though environment seems to be changing.

    Director (Former Employee)
    Chicago, IL

    ProsCorporate headquarters in Chicago is a good location, good building, nice gym and cafeteria.
    People are decent and try to do their best even though things keep changing around them.
    Salary and bonuses are equitable and sometimes above average. Company has consistently paid out bonuses to most eligible employees over the past 10-12 years, which is great.

    ConsConstant change. Worry over company being sold.
    Some floors have gone to a quasi-open work station model (even worse than prior cubicle model) that offers not even the pretense of any privacy.
    There are not always opportunities to advance, even with hard work and good results. Like many companies, CNA has to continually search for ways to cut expenses.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great Place to build Career

    Information Technology PM (Current Employee)
    Chicago, IL

    ProsYearly Reviews w/ great bonus potential and salary raises, great managers depending on the area, supportive colleagues.

    ConsThe quality of diversity is poor in mid-upper level positions. Other cultures are just as qualified if not better.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Ever-reorganizing, stale products, and reactionary leadership.

    Specialty Lines Underwriting Director (Former Employee)
    Chicago, IL

    Proson-site health club. Friendly field employees (making the best of bad executive leadership by being nice to each other).

    Consunresponsive, unreliable leadership (field and product). Product and field leaders are not in tune and leave the field employees confused and clueless. Ultimately paying the price by never being able to achieve their goals.

    Advice to Senior ManagementField and product need to proactively engage each other before delivering messages to the field. Be on the same page and help the field work with their distribution partners.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Not pleasant

    Project Manager (Former Employee)
    Chicago, IL

    ProsThere are a few good people in the company.

    ConsThe bureaucracy and red tape is ridiculous. Nothing can be accomplished in the company. Every couple of years there is a round of layoffs.

    No, I would not recommend this company to a friend

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    Great company to work for

    Tax Consultant (Current Employee)
    Chicago, IL

    ProsNice people. Great benefits. Mid-pace environment.

    ConsToo much laid-offs, fire every quarter

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    5 people found this helpful  

    A return to "Mad Men"

    Anonymous Employee (Former Employee)
    Chicago, IL

    ProsSalary and PTO, some nice co-workers

    ConsCNA used to be a great place to work, but over time, culture became an episode of "Mad Men." It is a "one size fits all" management approach to every issue. The company has a rigid, top down management style without much room for innovation or creativity. This can be rather stifling and suffocating at times. The company has become overly process driven thinking this will somehow make them profitable. All that happens is more work for employees who are struggling with myriad vendors - many whom are incompetent. It's a daily battle to get positive results when outside vendors control so many things and can make or break results. The fix? Hire another vendor. There is high employee turnover and no senior female leaders - they're all men. Until the older generation of senior leaders exit, I see no positive changes on the horizon. Every day you walk into the office, you are working with a skeleton crew of people who actually do the work, and then you open up the intranet page to see yet another SVP or President hired usually in Underwriting. It grew old.

    Advice to Senior ManagementStop "processing" employees to death as a desperate measure to try to become profitable. Hiring ten more vendors to do what employees should be doing is not going to make CNA profitable and just creates more frustration and stress for employees. Every senior leader needs to sit at an adjuster's and/or claim support desk for 2 weeks as a prerequisite to keep his job. Stop having meetings to talk about meetings and let people actually work for a change. Come back to the 21st century and allow employees to work from home occasionally and wear business casual attire as well. Stop taking perks away.

    No, I would not recommend this company to a friend

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    Will always struggle to be a consistent, stable place for employees and customers

    Vice President (Former Employee)
    Chicago, IL

    ProsCompetitive pay and benefits. Many good and knowledgeable people.

    ConsToxic culture among key leaders, making it difficult for quality leaders to drive a positive culture. Very political and difficult to get things done due to "turf wars". Work-life balance is not a valued trait in the culture. This is not the place for those who seek to drive innovation, creativity and who have an entrepreneurial spirit. An "old school" approach to management. Senior management will change every 5-8 years historically as do the strategy and values making it a challenged to maintain the consistency that is important to Agents, Clients and definitely to Employees.

    Advice to Senior ManagementIf you are going to compete for top talent (attracting and retaining), the leadership view and culture needs to change.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Self Motivation and Under the Radar

    Director (Current Employee)
    Chicago, IL

    ProsOpportunity to grow the book is self motivated if the individual is willing to find work arounds. Learning opportunities abound. Do it yourself kind of company. Longevity is there if you function just under the radar. Meet the internal goals and you are a hero.

    ConsNeed to be self directed. Need to assume responsibility to make things happen within the company dynamics. Planning efforts rarely pushed down to worker level. Need to find ways to get results while quietly working out of the box. Sometimes slow to respond to market interests.

    Yes, I would recommend this company to a friend

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    CNA

    Project Manager (Current Employee)
    Chicago, IL

    Proslocation, downtown Chicago, close to CTA

    Conslow pay, no upward mobility

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

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    Some really great years here and some really bad ones

    Long Term Care (Former Employee)
    Chicago, IL

    ProsExcellent benefits, good base pay and bonus opportunities

    ConsA number of upper level exec's seem to either be disturbed or blind to what goes on with some leadership.

    Advice to Senior ManagementBefore you let a VP RIF people take the time to review those folks work history / files / skills / past evals. I saw one VP RIF and/or drive off 10 highly rated (1's) employees who had tremendous skills and institutional knowledge. These were very high performers and committed employees with long positive history's with the company under many bosses. Simply because the VP felt threatened by them they were RIF'd for made up reasons and replaced with untested new folks (most of whom did not last a year). Sure the RIF'd got severance etc. but the company lost some real talent and treasures all because of one person. Why isn't someone at the highest level reviewing these releases. Great people are hard to find so it is a real shame and waste.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at CNA reviews and ratings in Chicago, IL — including employee satisfaction and approval rating for CNA CEO Tom Motamed. All 91 reviews posted anonymously by CNA employees.