CNA
2.8 of 5 182 reviews
www.cna.com Chicago, IL 5000+ Employees

CNA Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

2.8 182 reviews

                             

43% Approve of the CEO

CNA Chairman and CEO Tom Motamed

Tom Motamed

(90 ratings)

35% of employees recommend this company to a friend
182 Employee Reviews
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Review Highlights

Pros:
  • "Work life balance - everyone leaves by 5"
    in 20 reviews
  • "Good work life balance and can easily work from home occasionally"
    in 7 reviews
Cons:
  • "Work-life balance is not a valued trait in the culture"
    in 10 reviews
  • "Senior management is out-of-touch with the reality of what line level employees have to face every day"
    in 6 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

    3 people found this helpful  

    Not Given

    Anonymous Employee (Former Employee)

    ProsThey spend money, but not on bettering the workplace, benefits or moral, mainly on executive projects and bonuses.

    ConsOutsourced IT Operations lead to slow response and inability to execute on projects. Leadership did not accept accountability nor do anything to resolve the issues with the outsourcer. Leadership is overpaid and lack interpersonal and communication skills. They use intimidation to get their way.

    Advice to Senior ManagementFire yourselves and bring in younger more talented leaders that understand employee value.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Senior management great, great company, however my director partially ruined my experience at CNA.

    Senior Financial Analyst (Current Employee)
    Chicago, IL

    ProsVery intelligent senior management. Very knowledgeable upon the industry, friendly and respectful to staff members. Senior management for the most part does not specifically create a feeling of superiority. Can move very easily throughout the company. Compensation is competitive.

    ConsMy Director was not well informed on the insurance industry and did not have a sufficient knowledge on basic accounting, therefore it was very hard to learn from him.

    Advice to Senior ManagementGet away from the "same as last time approach", if you ask you employees to try something completely new, it will identify the strong performers from the performers who only know how to copy and paste from last month.

    Yes, I would recommend this company to a friend

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    Htrsy Vom[smu

    Accounts Receivable (Current Employee)
    Chicago, IL

    ProsA place where you move up or move to many departments. They support transferring from one department to another. If you like hard work and new experience this is the place for you.Great benefits and compensation. And they have continuing education, they support higher learning.

    ConsThere are no downsides, great place to work expect sometime you may have mandatory overtime.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    4 people found this helpful  

    Big Mistake in my career path. Only consider if you have no other options.

    Underwriting Specialist (Former Employee)
    Littleton, CO

    ProsPay and Benefits. Pay is a pro until you have to look for another job. If you want to keep a good face in the market place this company is not for you.

    ConsHorrible leadership. Management is cold and heartless. The company has high turnover and no regard for you personally. Past employees should consider coming together to file a lawsuit.

    Advice to Senior ManagementI have worked for several insurance companies and never experienced the mistreatment like I did at CNA. The word has caught on and agencies are fully aware of the behavior of management toward employees. Insured's will be the next. I can promise you if insured's understood the culture at CNA they wouldn't place coverage with this company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    CNA what could be

    Policy Service Representative (Current Employee)
    Littleton, CO

    ProsWork and life balance, amazing managers

    ConsHard to move up; large work load, no direction with work loads

    Advice to Senior Managementstart developing plans rather than always being in damage control

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    3 people found this helpful  

    Run away and do not look back - terrible leadership, mediocre work, low pay, 1950's culture

    PSR (Former Employee)
    Littleton, CO

    ProsThe people I worked with were some of the most supportive people I have ever met. Great sense of community among them. Decent work/life balance.

    ConsA hostile workplace culture where turnover is extremely high; bad pay that does not reflect the stress placed on you by the job and micro managing management; a management team that thinks they are always right and does not value their employees; dress clothes everyday; very little room for growth - even if more than qualified. The list goes on and on.

    Advice to Senior ManagementPlease resign and go back to business school. This is not how a company in 2013 should be run.

    No, I would not recommend this company to a friend

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    Some good folks once upon a time but no more.

    Manager (Former Employee)
    Chicago, IL

    ProsGood benefits, fair pay, lacks real leadership. Company has made so many financial mistakes it is amazing they survive.

    ConsWorking in a poorly run company.

    Advice to Senior ManagementPick a path and stay the course.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Wish upper management would value employees more

    Senior Accountant (Current Employee)
    Chicago, IL

    ProsRotational program for people right out of college. Encourage movement within the company.

    ConsManagement is under the impression that people can be easily replaced instead of valuing the people they have. Want to do more with less - it's getting to the point where we are working more hours because the workload keeps increasing but getting no added benefits or compensation.

    Advice to Senior ManagementValue the employees you have

    No, I would not recommend this company to a friend

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    Not a great place to be, did not like the management.

    Application Developer Analyst (Current Employee)
    Princeton, NJ

    Prosa company with good future ahead

    Consselfish coworkers looking after themselves.

    Advice to Senior Managementwork with employees

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Positively challenging for the most part

    Anonymous Employee (Former Employee)
    Chicago, IL

    ProsCompany with great name recognition that is one of the "big boys" of insurance carriers. They can put up large property limits and cover specialty risks that many carriers avoid. They have a favorable reputation for claims handling.

    ConsThe data systems are not as user friendly as many smaller carriers. It is difficult for non-management types to extract important data needed to track your results. The company changes direction frequently which causes a lot of movement of people. This leads to much uncertainty among the staff.

    Advice to Senior ManagementThe company's employees will feel better about their jobs if management could fix the hard nose approach many of the managers exhibit. Other firms have a more collaborative approach to fixing problems that seek the solutions of the front line employees so the employees own the problem and own the solution to the problem.

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Glassdoor is your free inside look at CNA reviews and ratings — including employee satisfaction and approval rating for CNA CEO Tom Motamed. All 182 reviews posted anonymously by CNA employees.