CNA

www.cna.com

CNA Reviews

Updated January 22, 2015
Updated January 22, 2015
221 Reviews
2.8
221 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CNA Chairman and CEO Tom Motamed
Tom Motamed
109 Ratings

Review Highlights

Pros
  • Great work-life balance, great people to work with (in 24 reviews)

  • Good work life balance and can easily work from home occasionally (in 8 reviews)


Cons
  • Senior management talks about work life balance but does not follow throughr (in 14 reviews)

  • Current senior management does not understand how specialty underwriting and claims functions (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Analyst in Chicago, IL
    Current Employee - Quality Assurance Analyst in Chicago, IL

    I have been working at CNA full-time (more than 5 years)

    Pros

    Some departments really seem to care about employees and development. If you are sitting in one of the main offices, there are a lot of opportunities for career advancement. Compensation is very reasonable.

    Cons

    Upper management seems to be reverting to old business ways i.e. where companies are being more relaxed with dress code and working from home, CNA suddenly requires business dress and has further limited work from home capabilities. Additionally, it is easier to move up in the company if you are coming from outside than the inside.

    Advice to ManagementAdvice

    Don't continue trying to 'reinvent the wheel'. Consider candidates from within the company when there are opportunities, even if they are 2 pay bands below what they are applying for.

    Recommends
    Negative Outlook
  2.  

    Operations Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Consultant in Reading, PA
    Former Employee - Operations Consultant in Reading, PA

    I worked at CNA

    Pros

    Great development plan. Company pays for Masters and only have to stay one year post your last class. Management are flexible in terms of leaving early for a doctor appointment.

    Cons

    Company is currently outsourcing many of its work. This is the CEO's last years as well as some of the Executive VPs, hence not sure the direction new leadership will bring.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Hit or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CNA full-time (more than 8 years)

    Pros

    Great location, good PTO program, matching 401k, fitness center, running club with discounts on major/popular races, health plan benefits are so-so.

    Cons

    Management sends mixed messages, outsourcing going on across several areas, very competitive environment among peers fostered by management, upward advancement is difficult.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great culture and perks for interns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA

    Pros

    Free housing in downtown Chicago!

    Cons

    Small class of interns within actuarial. Although there exist other interns in other departments, there is no interaction.

    Advice to ManagementAdvice

    Keep up!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    CNA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Scottsdale, AZ
    Former Employee - IT Support in Scottsdale, AZ

    I worked at CNA

    Pros

    A terrific company with a professional and courteous staff. A pleasure to work with these people.

    Cons

    There are no cons to this position

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company with long term career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Specialist
    Current Employee - Claims Specialist

    I have been working at CNA full-time (more than an year)

    Pros

    Great retirement plan, health benefits and PTO. Ability to grow your career is highly encouraged by management. Business hours, Mon-Friday (no weekends or late shifts)

    Cons

    Formal dress (suit and tie) for all employees. No work-from-home policy.

    Recommends
    Positive Outlook
  8.  

    Decent company thats constantly changing and doesn't know what it wants to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Specialist
    Current Employee - Underwriting Specialist

    I have been working at CNA full-time (more than 5 years)

    Pros

    Decent Benefits, especially 401(K). They have a pretty good underwriting training program.
    The company is a well known name in the commercial insurance industry. It depends on your office location and direct manager, but the company was generally OK with time off and benefits, and did invest in their employees with training opportunities.

    Cons

    The main issue with the company is constant executive change and the resulting lack of vision that entails. The current CEO was brought on 2 years into my tenure and soon embarked on significant changes in both the structure of of the organization and underwriting changes as well, and also creating a much more micromanaged employee experience. After his contract expires in 2017, there will be another who will probably again make some fairly significant changes.

    Advice to ManagementAdvice

    Please stop trying to redefine he company every 5 years.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA

    Pros

    Good People, helpful, learning, experience of a kind

    Cons

    Bad pay, stingy management, no perks, office and equipment outdated

    Advice to ManagementAdvice

    Need to learn how to sustain employees, be fair

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not recommended

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA

    Pros

    not many
    downtown location
    decent cafeteria
    red building

    Cons

    very political, comp less than peers

  11.  

    CNA was a great experience for my first time internship that exposed me to responsibility and leadership from the start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worldwide Operations in Chicago, IL
    Former Employee - Worldwide Operations in Chicago, IL

    I worked at CNA as an intern (less than an year)

    Pros

    -encourage moving between departments of the firm
    -supportive of employees' decisions regarding career path
    -great culture that emphasizes teamwork
    -provide a career guide to let employees know what they need to move up in the organization
    From the get go I was thrown into my project for the summer. I really liked it because I enjoy learning by doing and management was really helpful whenever I didn't understand something and needed help. Overall, this company is really trying to turn a new leaf, which was evidenced at their quarterly meeting that I was lucky enough to attend in my first couple weeks there. Everyone is motivated to improve themselves and the company.

    Cons

    -antiquated technology that makes work harder than it has to be
    -lots of red tape

    Recommends
    Positive Outlook
    Approves of CEO

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