CNA Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 78 ratings Employees say it's "OK" |
CEO Rating
Based on 30 ratings
Chairman and CEO |
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Pros
Flexibility, and fair balance between home and work life
Cons
Management unable to train effectively, and favoritism
Pros
Lots of smart people, good salary and benefits, work life offered, previously had good developmental opportunities
Cons
Aggressive, back stabbing competition due to performance/bonus structure and layoffs, constant fear of being next to go. Lots of variability between departments, some really slack and you can make a long term career while others work nonstop and burnout. Poor management. Current HR team is a joke, lots of promotions in their ranks to VP but its favoritism not results and they do not get feedback/retention/succession/engagement results they should. They need to work with managers more and better.
Advice to Senior Management
Need consistent, aspirational vision and time to actually execute strategy - stop changing before results are in and laying off . Be accessible and learn from lots of talented staff who can teach you a lot more than you know.
Pros
Good management at the employee level. Positive environment in the Denver office. Lot's of training offered but it was a bit disjointed.
Cons
Old fashioned dress code for a modern workforce. Many rules that seem arbitrary that limit individual freedom while on the job.
Pros
The salary and benefits packages are very good. The salary is competitive. Also, the benefits packages is pretty good too. Health benefits, dental benefits and vision are well subsidized. There are matching contributions to the 401(k).
Cons
Poor work/home life balance. CNA is very strict about timekeeping. They do not support teleworking options despite a strong emphasis on a paperless workplace. There is a backstabbing mentality; you cannot trust the feedback you get from managers. They are very strict about corporate policies. Violation of even the most minor policies from timekeeping or reporting will result in immediate termination.
Advice to Senior Management
Be direct with the employees; corporate doublespeak is absurd but performance is based solely on stupid benchmarks rather than dollars and cents. Employees spend half their time trying to do their job and the other half their time just trying to keep their jobs. This mentality changed with the recent change in CEO. Plus, shutting down an office and moving it 50 miles away is a pretty crappy way to treat your employees particularly in an economy where it is impossible to sell a home.
Pros
The pay can be higher than at other companies.
The benefits are average to slightly above average.
The company supports continuing education.
Cons
If one gets in the wrong department, the work load can be very onerous. Work life balance can be non-existent. Senior management is trying to bring the company to the next level but the morale is suffering greatly because of it.
Advice to Senior Management
They should put more emphasis on taking care of the employees so that the employees can take care of the customers.
Pros
A variety of business units to diversify skills, increase exposure and make connections to fulfill advancement potential. New management has been in place long enough to start making major changes in the approach for long term viability.
Cons
A increasingly fractured focus that has led to major upheaval within the company. New management team is making major changes which may make one feel a lack of stability in certain business units.
Advice to Senior Management
Clearly define the vision for both Core businesses as well as satellite/ancillary units.
Pros
Generous benefits and interesting work.
Cons
Weak management and lack of accountability
Pros
Fair Benefits, good vacation, reasonable compensation.
Cons
Lower pay scale, you feel like you are working for a company who is struggling to keep up with its competetors but refuses to reinvest money in the aspects of the business where investing is what keeps you on top.
Advice to Senior Management
Stop chasing your competetors and invest in the technologies that it will take to make the company a leader.
Pros
Great benefits package and good initial compensation package.
Cons
Education reimbursement nearly impossible to get from some managers even though there is clearly a budge for it.
You may go from being rewarded with bonuses for great service to nothing based on a whim of management.
Advice to Senior Management
When your people are working hard making sure that issues are resolved don't create more headaches for them. Help not hinder. Be honest and direct.
Pros
The benefits package was excellent.
Cons
There was a lack of diversity.
Advice to Senior Management
Leadership should take more consistent steps to improve diversity.


