CNA Reviews

Updated September 12, 2014
Updated September 12, 2014
201 Reviews
2.7
201 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CNA Chairman and CEO Tom Motamed
Tom Motamed
96 Ratings

Review Highlights

Pros
  • Work life balance - everyone leaves by 5 (in 20 reviews)

  • Good work life balance and can easily work from home occasionally (in 8 reviews)


Cons
  • Senior management talks about work life balance but does not follow throughr (in 12 reviews)

  • Current senior management does not understand how specialty underwriting and claims functions (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Business Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA

    Pros

    Interesting projects with focus on process improvement and knowledge within the team

    Cons

    Lots of transition with off shore resources

  2.  

    Claims Operation Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Operations Tech  in  New York, NY
    Current Employee - Claims Operations Tech in New York, NY

    I have been working at CNA full-time for more than 10 years

    Pros

    very diverse and great work ethnics of employees

    Cons

    Not recognizing the talents of their employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA

    Pros

    Cafeteria, gym (you pay of course), that is it. If you like to self congratulate and pad your ego with white men this is the place !!!

    Cons

    Depressing work environment ), old building with old building problems, sad smelly bathrooms, no cultural or ethnic diversity (look at cnas leadership page), no women in leadership positions, too much self promotion by management not enough development of talent with recognition, low pay compared to competitors, low job placement if hired (with years of experience expect to be placed in a entry level position) , no sick or work from home

    Advice to ManagementAdvice

    Transparency of leadership and initiatives is a must ( I have no idea what our head of hr does except read prescripted notes 4 times a year) , fix the work culture by infusing new smart young talent, fix work environment by using all elevators ( usually 3 shut down for "energy conservation" purposes), revamp cubicles for open air system like tech companies do, update bathrooms, need perks like free coffee snacks, pay for our gym memberships, provide sick days and work from home on Friday for mothers and fathers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Frustrating place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Employee  in  New York, NY
    Current Employee - Current Employee in New York, NY

    I have been working at CNA full-time for more than a year

    Pros

    Great place to learn. You have the ability to expand your knowledge whether on the job or thru other means such as a course online. A lot of work.

    Cons

    Sometimes you feel you are working on an assembly line. A lot of people work hard. Need to improve paying for performance. Need to be more transparent with strategy and long term goals.

    Advice to ManagementAdvice

    Be more visible to remote offices. Talk more about the true goals and strategy. Show that the employees are appreciated, those that work hard. Stop saying one thing publicly only to have your leadership implement something different.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    command and control

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA for more than 10 years

    Pros

    People, growth opportunities, coverage, forms

    Cons

    Strategies change, heavy turnover challenges agency relationships, windows XP - really? Senior leadership focused on their own strategies .

    Advice to ManagementAdvice

    Listen and action on your most recent employee survey.

  7.  

    An incredibly challenging place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Chicago, IL
    Former Employee - Project Manager in Chicago, IL

    I worked at CNA full-time for more than 8 years

    Pros

    Co-workers were great. Benefits were ok, but not great.

    Cons

    There was no work/life balance at all. Some Managers were promoted based on their ability to suck up to higher ups. they had no people skills, and little to none technical ability. There was little to n available for most staff in the IT area.

    Advice to ManagementAdvice

    Clean the poor managers out.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Positive, yet frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at CNA

    Pros

    Well paid, managers are responsive to employee options and the work is interesting

    Cons

    Work life balance could be better and the HR department has some real flaws. Internal training programs need work.

    Advice to ManagementAdvice

    Improve the HR department

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CNA full-time for less than a year

    Pros

    Great work-life balance, great people to work with. There is a lot of collaboration and you feel like you are an important part of a team. I also have a lot of autonomy and my manager does not micromanage. There is real trust between employees and management to get things done. The benefit of working in Chicago is that you have access to the gym, which is a great outlet for a lunchtime break. The health and well being of employees is important to the company.

    Cons

    As with any large corporation, there is constant change, some may not be able to adapt to the change.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good areas and ok areas to work for. Focus on what you want out of the job and career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Management Specialist  in  Chicago, IL
    Former Employee - Senior Project Management Specialist in Chicago, IL

    I worked at CNA full-time for more than 10 years

    Pros

    Given the right situation this can be a good career stop and learning and develop professional. Overall good environment to learn big company approach and it can be a good training grounds for next job.

    Cons

    Need to look out for your own Career. If you make a mistake or take risk it could live with you for the rest of your career there. Depending on your management it could limit your career opportunities.

    Advice to ManagementAdvice

    Focus and developing your people and give them opportunities to take on risk so that your company can move forward and improve your operations. There is a fear culture and do not be wrong type of environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Went from place I hoped to retire from, to hell in 3 years flat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PSR  in  Reading, PA
    Former Employee - PSR in Reading, PA

    I worked at CNA full-time for more than 8 years

    Pros

    Pay was not bad...hours...and some of the best people.

    Cons

    EVERYTHING ELSE! The management was weak in courage and encouragement. Forever the "hit them with a stick" type of leadership. If you did not agree with and or firmly plant your lips on someones butt...your opinion did not matter and was viewed as negative. Change was always one way and never thought thru to what effects it would have when implemented...much time spent going back to "fix" the latest change. Leadership surrounds themselves with " yes " men & women..Never hearing what the people actually doing the job think..which leads to many changes that simply don't make sense to a job that depends on quality and production goals both of which continue to show no improvement...and are for most unobtainable, without fudging production numbers in some way. So the unreasonable goals are going to leave them only the best liars and cheaters they can train. With only a few AMAZING people doing all the real work!

    Advice to ManagementAdvice

    Hang your heads in shame..quit climbing up "your" ladder on the backs of GOOD PEOPLE!
    You don't help production or quality. STOP THROWING ROADBACKS UP!! Help us..stop changing for the sake of change...stop your constant meetings...be open with what is happening in this company, to the employees...& for gods sake put down the "stick".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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