CNA Reviews

Current Employee – been working at CNA

Pros – Changing positions and education is encouraged.

Cons – The company has same operating loses year after year.

No, I would not recommend this company to a friend

Current Employee – been working at CNA full-time

Pros – Comparable salaries to the industry. Friendly and knowledgeable co-workers.

Cons – Senior leadership is now focused on and seems to only talk about cutting overhead, which includes employees. Hiring for open spots have gone to less experienced applicants, increasing the workload for those with experience. New leadership has created a stricter work environment. Morale is low.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at CNA full-time for more than 3 years

Pros – Pay is adequate if you want to work long hours.

Cons – I've never seen so much employee turnover. No one stays longer than 2-3 years. No work/life balance

No, I would not recommend this company to a friend

Former Employee – worked at CNA full-time for more than 7 years

Pros – Location, location, location, location, location

Cons – Salary, benefits, culture, and management.

Advice to Senior Management – Advice to upper management: stop giving management and supervisory positions to those that lack experience and telling them to run the department (cost center) as if it were their own business. People are willing to work hard if they feel appreciated. Fear tactics are not necessary. Revamp the performance reviews so that they do not give managers so much room for bias.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at CNA full-time for more than 7 years

Pros – Learned a lot about the industry

Cons – Management broke promises, no chance of advancement

Advice to Senior Management – Develop employees internally

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at CNA

Pros – -Good compensation
-Decent work/life balance
-Mostly great employees

Cons – -The company itself doesn't seem to be doing too well, expect waves of downsizing
-So. Many. Meetings. And nothing is ever accomplishhed

Advice to Senior Management – Learn how to run a business that makes money

Former Employee – worked at CNA full-time for more than 10 years

Pros – Great Chicago location
Decent benefits (but getting less good)
On site fitness facility
It's a job

Cons – Very top heavy hierarchy with no genuine leadership. CEO Motomed's expense "controls" focus on direct costs only and ignore indirect ones, such as outsourcing of IT and decentralization of Specialty Lines underwriting. First line management is generally knowledgeable but ineffective due to CYA mentality. There is no incentive to do more than the minimum. Employes are encouraged to "think outside the box" but penalties are huge for being wrong. There is no loyalty anywhere in this company.

Advice to Senior Management – Obviously, eliminate layers on senior management. HUGE culture change needed but will take years to have positive effect.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at CNA full-time

Pros – Despite several tough years there is a determined effort to turn the company around. The new management is driving the staff pretty hard right now, but it's likely that this effort will show results in a few more years. CNA's combined ratio still remains stubbornly high. If you see that ratio come down in the near future then the company will likely recover.

Cons – Although the business side may have a future to look forward too there is nothing beyond the horizon for the information technology group. Recently 60% of IT was laid off to make room for outsourcing companies. Management has made it clear that the rest of IT will be slowly turned over to the outsourcing companies. There is plenty of work here only no Americans need apply for it. It is also clear that IT is considered an annoying cost that needs to be reduced.

No, I would not recommend this company to a friend

Current Employee – been working at CNA full-time for more than 10 years

Pros – Great location in the Chicago loop. Good work life balance and can easily work from home occasionally. Fairly compensated with a good number of company holidays.

Cons – Lots of petty kingdom building by senior leaders. Too many bullies at senior leadership levels. Company states that people are an important asset but I am sure that if the executives saw what was happening at one or two levels below them, they would be shocked. Lots of valuable money and time wasted on dealing with these bad leadership behaviors.

Advice to Senior Management – Clean house at the VP and SVP levels. Just because someone knows a lot about a certain area doesn't make them a good leader.

Yes, I would recommend this company to a friend

Current Employee – been working at CNA full-time for more than 8 years

Pros – A good size company with lots of room for growth if you reside or are willing to relocate to Chicago or the other Service Centers..Denver CO, Reading PA

Cons – Your manager can break or make you…you’ll have to suck-up a lot!!

Advice to Senior Management – Top-heavy organization. Too many layers of management. It feels like front line managers’ authority is limited to approving time cards.

Yes, I would recommend this company to a friend