CNA Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Helpful (1)

    I was a project coordinator. I processed licensing requests and facilitated new business and renewal request.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I liked the culture and the staff.

    Cons

    Management was constantly changing and clear instructions and training was often limited.

    Advice to Management

    none

  2. Senior Leadership needs to focus on a strategic direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of change, so if you are flexible, you can grow quickly because change moves quickly within the company.

    Cons

    The change seems to lack strategic direction and lots of newly placed leaders still trying to figure out their place and what steps to take, can be a blind leading the blind experience.

    Advice to Management

    Focus, stick with one strategic plan, but be adaptable. Look future focused instead of simply now focused.

  3. It is ok.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA full-time (More than a year)

    Pros

    Work no more than 40 hours a week. Pay is average

    Cons

    Bosses aren't always the best. There is some politics that go on, but you just have to lay low.

    Advice to Management

    Need to pay more to attract more talented people. Improve the talent pool.

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  5. Helpful (3)

    Potential for opportunity, but culture/environment is incredibly inconsistent across the organization

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Some of the best managers in my entire career, but I believe there is potential to find this at any company
    - Because of my first comment, there were some great learning opportunities

    Cons

    - Vastly different set of performance standards across the various internal organizations (even sometimes within the same group)
    - There are leaders who create a hostile environment by acting in a threatening manner and playing favorites
    - Penny pinching all across the board
    - Long hours and weekend work

  6. OK but too many middle managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Chicago, IL
    Former Employee - Claims Adjuster in Chicago, IL

    I worked at CNA full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great co-workers in the main office. Good location.

    Cons

    Difficult claims systems. Constant reorganization.

    Advice to Management

    Cut some of the middle management.

  7. Helpful (1)

    Is been ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay and vacation is good

    Cons

    Benefits suck, management not so good

    Advice to Management

    Get better managers

  8. Helpful (3)

    I have been working at CNA full-time (More than 10 years)

    Pros

    Salaries are somewhat competitive with the marketplace. Work-life balance is encouraged within my business unit even though it is not ultimately realistic. There are very few opportunities for executive positions (AVP and up) versus our insurance peers.

    Cons

    New management has created a top-down, lead by fear style that has discouraged creativity. Excessive growth is being pushed at the expense of profitability. Leaders with no experience in Specialty lines have been given too much control over this segment. This has been the top-performing segment but many quality employees are turning over as a result of mismanagement by the field.

    Advice to Management

    The employees surveys have been very negative so management is aware of the problem. Special meetings were had in Denver to address these concerns but there hasn't been enough follow through. Management needs to stop trying to beat new business out of underwriters when there are factors beyond their control. We need to get back to the basics of underwriting and servicing brokers and being truly externally focused. Stop talking about what we did or didn't do, what we should or shouldn't do, and just do.

  9. Company seeking to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Leader in Chicago, IL
    Current Employee - IT Leader in Chicago, IL

    I have been working at CNA full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Compensation and work-life balance; Good exposure to multiple business functions due to small scale; Gain experience in highly specialized insurance products and businesses; Company has demonstrated higher expectations for achieving business results; Location in Chicago Loop makes transportation easy from many locations

    Cons

    Technology viewed first as "cost center"; Lean internal staff limits advancement opportunities and creates overallocation issues; Competitive behavior between external consultants and staff/middle-management

    Advice to Management

    Continue to drive increased accountability to business results.

  10. Large Corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter Specialist in New York, NY
    Former Employee - Underwriter Specialist in New York, NY

    I worked at CNA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mixed direction and signals to front line employees

    Cons

    Could not decide who they really wanted to be in the marketplace

    Advice to Management

    Listen to your agents

  11. Helpful (5)

    Happy to be gone!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Consulting Director in Chicago, IL
    Current Employee - Human Resources Consulting Director in Chicago, IL

    I have been working at CNA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There isn't much one can say in a positive light. CNA pays well but that's where it ends.

    Cons

    Everything else. "Leadership" is a complete joke. The only real way to succeed is to be a yes man. New ideas are looked down upon. The company says it's trying to change and innovate but nothing is happening. The Tisch Family needs to dump this junk investment ASAP.

    Advice to Management

    Retire. Leave. Stop stifling creativity and embrace some real new ideas. Never mind. Stick to my first two suggestions. And take your awful direct reports with you.

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