CO-OP Financial Services

  www.co-opfs.org
  www.co-opfs.org
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CO-OP Financial Services Reviews

Updated May 30, 2014
Updated May 30, 2014
7 Reviews
3.8
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Stanley Hollen
2 Ratings

Employee Reviews

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  1.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Rancho Cucamonga, CA
    Current Employee - Manager in Rancho Cucamonga, CA

    I have been working at CO-OP Financial Services full-time for more than 3 years

    Pros

    This is a great place to work because of its leadership. The CEO is the best in the business.

    Cons

    There some long-time employes who lack new ways of thinking. And it is an incredibly hierarchical organization.

    Advice to ManagementAdvice

    Keep up the great benefits!

    Positive Outlook
    Approves of CEO
  2.  

    Not what it's made to be be in training class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Services Representative  in  Fort Worth, TX
    Current Employee - Member Services Representative in Fort Worth, TX

    I have been working at CO-OP Financial Services full-time for less than a year

    Pros

    Set schedule 40 hours a week

    Cons

    Demanding work force management and upper management

    Advice to ManagementAdvice

    Don't be so high and mighty, stop to think about the little guy

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    N/A

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CO-OP Financial Services

    Pros

    Great company to work for.

    Cons

    Wasn't happy with the location

    Advice to ManagementAdvice

    N/A

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  5.  

    Terrific work environment, supportive leadership, excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Experiential Marketing & Events Manager  in  Rancho Cucamonga, CA
    Current Employee - Experiential Marketing & Events Manager in Rancho Cucamonga, CA

    I have been working at CO-OP Financial Services full-time for more than 3 years

    Pros

    CO-OP truly focuses on the employee, from an excellent benefits package and ongoing training, to numerous (fun) events building camraderie and teamwork. Executive team is always available, highly engaged and very supportive.

    Cons

    People can tend to work a lot due to workload (nothing new), but the company focuses a lot on the importance of work/life balance.

    Advice to ManagementAdvice

    No advice. They listen and provide support.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Fort Worth, TX
    Former Employee - Customer Service in Fort Worth, TX

    I worked at CO-OP Financial Services part-time for more than a year

    Pros

    They work with your schedule if you are in school, they give performance based incentives,the starting pay is good for a call center.

    Cons

    Call volume is extremely high hard to breathe between calls, meetings with your manager every week on what you are doing wrong,they spy on you and what you are doing in emails and on computer, rarely want you away from the phones even if it's to use the bathroom

    Advice to ManagementAdvice

    It's not necessary to beat up your employees in weekly meetings.

    Positive Outlook
    No opinion of CEO
  7.  

    Money is more important than people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Programmer Analyst  in  Southfield, MI
    Former Employee - Senior Programmer Analyst in Southfield, MI

    I worked at CO-OP Financial Services

    Pros

    In Southfield the non-management level people are friendly and co-operative.

    Cons

    Money is more important than employees and oddly, even more important than the customers. The current slogan is "Of You. For You." but the actions hurt the member credit unions and hurt their customers. We converted from a poor teller platform to one that was worse, increasing the time that customers stand in line and limiting the information available to them. We closed branches and cut their hours instead of trying to generate business. The new platform can't identify criminals who pass bad checks and hampers credit unions that try to track transactions at our standalone branches. People who worked to document the problems so they could be fixed were terminated.

    Advice to ManagementAdvice

    Do what is right, not what is cheap. Grow a spine and tell Rancho Cucamonga and Georgia when they are wrong.

    Doesn't Recommend
  8.  

    Terrific place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CO-OP Financial Services

    Pros

    Senior level management is highly respected in the industry and within the company itself. Although I was not in the corporate office, the leadership was very accessible and frequently visited the site the show their support. Benefits were AWESOME!!!

    Cons

    The only downside, if there was one, was that the company's experience with this line of business was somewhat limited.

    Advice to ManagementAdvice

    Keep up the good work! You are a group of leaders that is greatly admired by others in the industry and by your employees.

    Recommends

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