CO-OP Financial Services
3.7 of 5 7 reviews
www.co-opfs.org Rancho Cucamonga, CA

CO-OP Financial Services Reviews

Updated May 30, 2014

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3.7 7 reviews

                             

100% Approve of the CEO

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Stanley Hollen

(2 ratings)

75% of employees recommend this company to a friend
7 Employee Reviews
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    A great place to work

    Manager (Current Employee)
    Rancho Cucamonga, CA

    ProsThis is a great place to work because of its leadership. The CEO is the best in the business.

    ConsThere some long-time employes who lack new ways of thinking. And it is an incredibly hierarchical organization.

    Advice to Senior ManagementKeep up the great benefits!

    – I'm optimistic about the outlook for this company

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    Not what it's made to be be in training class

    Member Services Representative (Current Employee)
    Fort Worth, TX

    ProsSet schedule 40 hours a week

    ConsDemanding work force management and upper management

    Advice to Senior ManagementDon't be so high and mighty, stop to think about the little guy

    Yes, I would recommend this company to a friend

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    N/A

    Anonymous Employee (Former Employee)

    ProsGreat company to work for.

    ConsWasn't happy with the location

    Advice to Senior ManagementN/A

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Terrific work environment, supportive leadership, excellent company to work for

    Experiential Marketing & Events Manager (Current Employee)
    Rancho Cucamonga, CA

    ProsCO-OP truly focuses on the employee, from an excellent benefits package and ongoing training, to numerous (fun) events building camraderie and teamwork. Executive team is always available, highly engaged and very supportive.

    ConsPeople can tend to work a lot due to workload (nothing new), but the company focuses a lot on the importance of work/life balance.

    Advice to Senior ManagementNo advice. They listen and provide support.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Overwhelming

    Customer Service (Former Employee)
    Fort Worth, TX

    ProsThey work with your schedule if you are in school, they give performance based incentives,the starting pay is good for a call center.

    ConsCall volume is extremely high hard to breathe between calls, meetings with your manager every week on what you are doing wrong,they spy on you and what you are doing in emails and on computer, rarely want you away from the phones even if it's to use the bathroom

    Advice to Senior ManagementIt's not necessary to beat up your employees in weekly meetings.

    – I'm optimistic about the outlook for this company

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    Money is more important than people.

    Senior Programmer Analyst (Former Employee)
    Southfield, MI

    ProsIn Southfield the non-management level people are friendly and co-operative.

    ConsMoney is more important than employees and oddly, even more important than the customers. The current slogan is "Of You. For You." but the actions hurt the member credit unions and hurt their customers. We converted from a poor teller platform to one that was worse, increasing the time that customers stand in line and limiting the information available to them. We closed branches and cut their hours instead of trying to generate business. The new platform can't identify criminals who pass bad checks and hampers credit unions that try to track transactions at our standalone branches. People who worked to document the problems so they could be fixed were terminated.

    Advice to Senior ManagementDo what is right, not what is cheap. Grow a spine and tell Rancho Cucamonga and Georgia when they are wrong.

    No, I would not recommend this company to a friend

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    Terrific place to work!

    Anonymous Employee (Former Employee)

    ProsSenior level management is highly respected in the industry and within the company itself. Although I was not in the corporate office, the leadership was very accessible and frequently visited the site the show their support. Benefits were AWESOME!!!

    ConsThe only downside, if there was one, was that the company's experience with this line of business was somewhat limited.

    Advice to Senior ManagementKeep up the good work! You are a group of leaders that is greatly admired by others in the industry and by your employees.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at CO-OP Financial Services reviews and ratings — including employee satisfaction and approval rating for CO-OP Financial Services CEO Stanley Hollen. All 7 reviews posted anonymously by CO-OP Financial Services employees.