CPI Office Products

www.cpiop.com
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CPI Office Products Reviews

Updated February 25, 2015
Updated February 25, 2015
34 Reviews
2.7
34 Reviews
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David Cain
20 Ratings

Employee Reviews

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  1.  

    Fun place to work but it's hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager in Houston, TX
    Former Employee - Area Manager in Houston, TX

    I worked at CPI Office Products full-time (more than a year)

    Pros

    Great pay, health benefits, 2 weeks PTO, and the customers were the best part of the job. Houston's branch manager, Kari also helped with commission and tried to help all of us get the most.

    Cons

    micromanages but it is understandable. They want to grow as a company and want to keep activity up but they should understand that we are selling a product and not every month the needs of a company will be the same. So when numbers go down.. managers will get on your butt about it!

    Advice to ManagementAdvice

    Stop changing commission structures and give the reps a break from time to time when they are low on numbers. Its not always the sales reps fault sometimes its the need of the company and other aspects of the department that gets involved and things go sour.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    DO NOT WASTE YOUR TIME WORKING HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CPI Office Products

    Pros

    Free coffee and a gameroom that pretty much no one uses

    Cons

    Compensation. Base pay is ok, but 3 months in I was blowing my projections out of the water and making less than 250 a month in commission. Don't let them fool you that you can make 60+ in your first year. If you're lucky enough to make it a year without them firing you for no reason, you can realistically expect maybe 50K if your lucky. 45K is more realistic. Check out the reviews from April, and July. They have a pattern of hiring a bunch of people only to fire them all within 6 months regardless of how well they are doing. They also give you crap if you want to take a day off and benefits for a family are over 1,000 a month just for medical before vision, dental, etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    It was just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at CPI Office Products

    Pros

    It was just a job.

    Cons

    They fire new and seasoned personnel without any warning. One day your doing fine, the next day they can you.

    Advice to ManagementAdvice

    Listen and take the advice of your workers who know what they are doing and stop assuming you know everything.

    Doesn't Recommend
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  5.  

    Place for dedicated and motivated over-the-phone sales professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Lewisville, TX
    Former Employee - Inside Sales Representative in Lewisville, TX

    I worked at CPI Office Products full-time (less than a year)

    Pros

    Salary is more than rewarding. Management is great, all of them have great attitudes and know how to help you succeed. Just listen, work hard, ask for help when necessary, and you can be successful. Their goal is to make the company and YOU successful. Facility is great. And the fellow employees are awesome and also willing to help you succeed.

    Cons

    Cold calling and hard selling over the phone. May not be a con for some, but was for me. This position is not for everyone, and will take determination and motivation to be successful.

    Advice to ManagementAdvice

    The management staff, unlike what some of the other reviews say, is great. The three managers on the floor have the best attitudes for the positions they are in and each deserve raises. Keep the positive energy and attitudes.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great position for dedicated sales professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Lewisville, TX
    Current Employee - Inside Sales Representative in Lewisville, TX

    I have been working at CPI Office Products full-time (less than a year)

    Pros

    I loved working at CPI! Management was very supportive, training was comprehensive, fun atmosphere, all of the perks of working for a great company, fitness room, great coffee, medical appointments available on site, game room, and so much more.

    Cons

    The volume of products to learn up front is a little daunting, over 40000 in catalog but management was always willing to help with customer requests during the learning process.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Don't waste your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Lewisville, TX
    Former Employee - Inside Sales in Lewisville, TX

    I worked at CPI Office Products full-time (less than a year)

    Pros

    I was full time for three months. This place is a sweatshop and you can find much better. The quotas are rediculous and in the time I was there, the staff turnover was constant. There are no pros here, just time wasted.

    Cons

    You are selling crap paper with negative margins that effect your minimal commission and promising dreams and sunshine to the smaller companies, yet it's really sneaky price increases over time and a gimmick.

    Advice to ManagementAdvice

    Just shut it down

    Doesn't Recommend
    Disapproves of CEO
  8. 6 people found this helpful  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CPI Office Products full-time (less than a year)

    Pros

    Consistent Hours, 1 hour lunch everyday, consistent schedule, benefits are nice, gym on site as well as game room.

    Cons

    Laid off with no notice for no real reason, was hired on in december laid off in january after leaving job with promise of secure job with "new" department that would get rid of current sales team. Manager of team was hot-headed and no real managment experience. Hired on as a customer service rep, told needed to sell with no real sales experience, if you didn't meet call quota or sales for the day you received a talk day after day. No point in defending yourself or others, they attacked who they wanted. Was a football like culture, with the big dogs picking on the little ones and not being able to grow or have a voice. NO VACATION YOUR FIRST YEAR.

    Advice to ManagementAdvice

    If your company isn't about to tank, give employees a notice before you think about laying them off because of quota's not met when all you needed to do was give more training instead of this is what you should do. When you hire CSR have them work as that and not as sales. Listen to Christina Fischer more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Sweat Shop Micro Managing Commission Cutting Prison

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Lewisville, TX
    Former Employee - Inside Sales Representative in Lewisville, TX

    I worked at CPI Office Products full-time (more than a year)

    Pros

    The salary is decent at best.

    Cons

    They set very hard to reach goals and cut your commission if you don't attain said goals. The only people who attain said goals for the most part are those that inherit others accounts when they leave or get fired to where they have built in business. They count calls including the amount of minutes you are on the phone and expect you to hit both every day. They walk around watching everyone very closely and listen to all of your calls. They get on to you when you get up to go to the bathroom. They fire people so often it is like they are doing it for fun. Management is just former high performing sales reps that don't know how to manage people.

    Advice to ManagementAdvice

    Hire actual people with true management experience and don't micromanage everyone.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Lewisville, TX
    Former Employee - Account Executive in Lewisville, TX

    I worked at CPI Office Products full-time (more than a year)

    Pros

    Starting salary is somewhat decent, some training provided

    Cons

    Work-life balance, salary declining, commissions declining

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great Money As Long You Work Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at CPI Office Products full-time

    Pros

    Great Pay Great work schedule, awesome facility

    Cons

    The managers micro manage. It could be a more fun environment.

    Recommends
    Positive Outlook
    Approves of CEO

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