CPI Office Products

  www.cpiop.com
  www.cpiop.com

CPI Office Products Reviews

Updated December 10, 2014
Updated December 10, 2014
33 Reviews
2.8
33 Reviews
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David Cain
19 Ratings

Employee Reviews

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  1.  

    It was just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at CPI Office Products

    Pros

    It was just a job.

    Cons

    They fire new and seasoned personnel without any warning. One day your doing fine, the next day they can you.

    Advice to ManagementAdvice

    Listen and take the advice of your workers who know what they are doing and stop assuming you know everything.

    Doesn't Recommend
  2.  

    Place for dedicated and motivated over-the-phone sales professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Lewisville, TX
    Former Employee - Inside Sales Representative in Lewisville, TX

    I worked at CPI Office Products full-time (less than an year)

    Pros

    Salary is more than rewarding. Management is great, all of them have great attitudes and know how to help you succeed. Just listen, work hard, ask for help when necessary, and you can be successful. Their goal is to make the company and YOU successful. Facility is great. And the fellow employees are awesome and also willing to help you succeed.

    Cons

    Cold calling and hard selling over the phone. May not be a con for some, but was for me. This position is not for everyone, and will take determination and motivation to be successful.

    Advice to ManagementAdvice

    The management staff, unlike what some of the other reviews say, is great. The three managers on the floor have the best attitudes for the positions they are in and each deserve raises. Keep the positive energy and attitudes.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great position for dedicated sales professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Lewisville, TX
    Current Employee - Inside Sales Representative in Lewisville, TX

    I have been working at CPI Office Products full-time (less than an year)

    Pros

    I loved working at CPI! Management was very supportive, training was comprehensive, fun atmosphere, all of the perks of working for a great company, fitness room, great coffee, medical appointments available on site, game room, and so much more.

    Cons

    The volume of products to learn up front is a little daunting, over 40000 in catalog but management was always willing to help with customer requests during the learning process.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Don't waste your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Lewisville, TX
    Former Employee - Inside Sales in Lewisville, TX

    I worked at CPI Office Products full-time (less than an year)

    Pros

    I was full time for three months. This place is a sweatshop and you can find much better. The quotas are rediculous and in the time I was there, the staff turnover was constant. There are no pros here, just time wasted.

    Cons

    You are selling crap paper with negative margins that effect your minimal commission and promising dreams and sunshine to the smaller companies, yet it's really sneaky price increases over time and a gimmick.

    Advice to ManagementAdvice

    Just shut it down

    Doesn't Recommend
    Disapproves of CEO
  6. 3 people found this helpful  

    Greedy company, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager in Houston, TX
    Former Employee - Area Manager in Houston, TX

    I worked at CPI Office Products full-time

    Pros

    The customers are the best thing about this company and base salary is okay at the least. Offers benefits

    Cons

    CPI Office Supplies, also known as CPI One Point. Their management is horrible and degrading to employees. Does not value their employees, micromanages, tracks your every movement, does not give employees time to grow and build revenue, does not really value their customers, money hungry, greedy company! manager has no prior experience as a manager and is a horrible manager to say the least. She has made a few racial statements and also will fire you in front of the employees to "witness" to the firing.

    Advice to ManagementAdvice

    Hire a management team with experience and maturity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CPI Office Products full-time (less than an year)

    Pros

    Consistent Hours, 1 hour lunch everyday, consistent schedule, benefits are nice, gym on site as well as game room.

    Cons

    Laid off with no notice for no real reason, was hired on in december laid off in january after leaving job with promise of secure job with "new" department that would get rid of current sales team. Manager of team was hot-headed and no real managment experience. Hired on as a customer service rep, told needed to sell with no real sales experience, if you didn't meet call quota or sales for the day you received a talk day after day. No point in defending yourself or others, they attacked who they wanted. Was a football like culture, with the big dogs picking on the little ones and not being able to grow or have a voice. NO VACATION YOUR FIRST YEAR.

    Advice to ManagementAdvice

    If your company isn't about to tank, give employees a notice before you think about laying them off because of quota's not met when all you needed to do was give more training instead of this is what you should do. When you hire CSR have them work as that and not as sales. Listen to Christina Fischer more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Sweat Shop Micro Managing Commission Cutting Prison

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Lewisville, TX
    Former Employee - Inside Sales Representative in Lewisville, TX

    I worked at CPI Office Products full-time (more than an year)

    Pros

    The salary is decent at best.

    Cons

    They set very hard to reach goals and cut your commission if you don't attain said goals. The only people who attain said goals for the most part are those that inherit others accounts when they leave or get fired to where they have built in business. They count calls including the amount of minutes you are on the phone and expect you to hit both every day. They walk around watching everyone very closely and listen to all of your calls. They get on to you when you get up to go to the bathroom. They fire people so often it is like they are doing it for fun. Management is just former high performing sales reps that don't know how to manage people.

    Advice to ManagementAdvice

    Hire actual people with true management experience and don't micromanage everyone.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Lewisville, TX
    Former Employee - Account Executive in Lewisville, TX

    I worked at CPI Office Products full-time (more than an year)

    Pros

    Starting salary is somewhat decent, some training provided

    Cons

    Work-life balance, salary declining, commissions declining

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great Money As Long You Work Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at CPI Office Products full-time

    Pros

    Great Pay Great work schedule, awesome facility

    Cons

    The managers micro manage. It could be a more fun environment.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Lewisville, TX
    Former Employee - Inside Sales in Lewisville, TX

    I worked at CPI Office Products full-time (less than an year)

    Pros

    a paycheck, and a broad spectrum of product to offer

    Cons

    Flip through employees constantly , MICRO managed

    Doesn't Recommend
    Disapproves of CEO

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