CRC Health Group

www.crchealth.com

CRC Health Group Reviews

Updated January 13, 2015
Updated January 13, 2015
79 Reviews
2.3
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jerome E. Rhodes
10 Ratings

Review Highlights

Pros
  • Helping people in need is always a great business to be in (in 12 reviews)

  • Good pay, co-workers on my level and just above were often good, nice people (in 3 reviews)


Cons
  • Upper management doesn't really listen to their experts, they do what they want whether it makes sense or not (in 5 reviews)

  • The compensation was way lower than it should be for the amount of work (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Helping People in Distress

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ales Associate in Boston, MA
    Former Employee - Ales Associate in Boston, MA

    I worked at CRC Health Group as a contractor (less than a year)

    Pros

    Working directly with clients with serious behavioral health issues

    Cons

    lack of upward mobility, difficult to attain bonus goals

    Advice to ManagementAdvice

    seasonal contract, no contact with upper management

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    CRC has the potential to be much better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Practical Nurse
    Former Employee - Licensed Practical Nurse

    I worked at CRC Health Group full-time (more than a year)

    Pros

    Usually good hours, early first shift hours.

    Cons

    Low pay compared with other companies. System is disorganized, difficult to get answers from a supervisor position on up. Morale is very low due to little to no incentives.

    Advice to ManagementAdvice

    Increase in pay, a clear and organized tree of command available and easy for all employees to find so the proper people can be reach for questions/suggestions etc.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Overworked, underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intake
    Former Employee - Intake

    I worked at CRC Health Group full-time (more than a year)

    Pros

    Ability to help patients change their lives
    Good coworkers (for the most part)
    Good for resume

    Cons

    The company puts making money above treating patients and taking care of staff
    They lay people off and instead of hiring more people, they just add the responsibilities to others' workload - without a pay raise
    Favoritism and manipulation by director of department
    Upper management has no clue what actually goes on in the facilities

    Advice to ManagementAdvice

    When you understaff your facilities, staff burns out and clients get poor treatment - this leads to a terrible reputation, which means poor business - just look at all the terrible reviews!. When you try to "make more money" by laying people off you are shooting yourself in the foot. The crazy decisions you make to get patients in the door actually end up leading to low patient census because they don't get the treatment they need or they leave early/against medical advice. Intake is a terrible job where making money comes before the welfare of the clients. It's despicable.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    It's all about the cash, about the cash,no ethics��

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Staff
    Former Employee - Line Staff

    I worked at CRC Health Group full-time (more than a year)

    Pros

    America is a free country and you can quit
    Most line staff are trying to do the right thing

    Cons

    Cash trumps ethics and quality care
    People who speak out are scapegoated

    Advice to ManagementAdvice

    Take employee concerns seriously
    Spend a little to update facilities and give staff the resources they need.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    It is a good JOb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LVN Supervisor in Palm Springs, CA
    Current Employee - LVN Supervisor in Palm Springs, CA

    I have been working at CRC Health Group full-time (more than a year)

    Pros

    Great People, Great days off.

    Cons

    Pay could be better, More support for Staff with dealing with patients

    Advice to ManagementAdvice

    Better pay make happy people

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Intake Advisor: Great Company But Not Enough Pay For The Amount Of Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intake Advisor in Cupertino, CA
    Former Employee - Intake Advisor in Cupertino, CA

    I worked at CRC Health Group full-time (less than a year)

    Pros

    -Very rewarding helping people
    -Great for getting experience under your belt with data entry through sales force, communication through Outlook and Lynch
    -Very helpful and accommodating supervisors
    -mostly friendly and helpful coworkers

    Cons

    -Ridiculously low pay for the amount of work required.
    -Going from intake assistant to intake advisor is only $1 pay raise for 4x the work load.
    -horrible ruled as far as what is allowed during down time.
    -everyone working at the NRC of CRC is a recovering addict so therefore has the typical addict personality.
    -the turn around of employees is outrageous. People are constantly being hired because Advisors are constantly leaving due to the low pay for the workload.

    Advice to ManagementAdvice

    Increase the pay of the advisors. For 4x the workload a dollar pay raise from an assistant is really a slap in the face. It should be at least $2-$4 pay raise for the workload.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    AODA Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AODA Counselor in Milwaukee, WI
    Current Employee - AODA Counselor in Milwaukee, WI

    I have been working at CRC Health Group full-time (more than a year)

    Pros

    The pros of working for CRC Health Group is the work day goes by extremely quick due to being busy. Once you adjust to early morning hours it is nice to be able to have the afternoon and evening off. Great teamwork and we absolutely care about our patients

    Cons

    The excessive caseloads that each AODA Counselor has to carry, very little training, the pay is not comparable to the amount of work expected and no contribution by Corporate to retirement fund. Leadership is new and inexperienced with little to no training themselves.

    Advice to ManagementAdvice

    A huge corporation like CRC Health Group should have a standardized training process in place for all new hires. If counselors were salaried there would be less dissension and more productivity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    If you like a fast paced environment where every day is different, this is the place for you!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CRC Health Group

    Pros

    Great working environment. You can really tell that the staff care about the patients. Great teamwork - everybody will give everything they have to help their peers.

    Cons

    The workload can be difficult to manage. Leaders seem to be over-extended, which can cause more complaints as staff and patients don't feel heard. Vacation time is lower than the national average for new employees.

    Advice to ManagementAdvice

    Take a look at the burnout - not only your line staff, but your leaders as well.
    Revamp your vacation policies to be more competitive with others in the market.

  10.  

    Unprofessional upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Tech in San Rafael, CA
    Current Employee - Clinical Tech in San Rafael, CA

    I have been working at CRC Health Group as a contractor (less than a year)

    Pros

    The location of the facility I worked for is picture perfect!

    Cons

    Upper management eliminates employees that could possibly put out some dirty work or mal practices and against labor code violations they are doing. They suspend and terminate employees without letting them know why and without the standard write up or 3 strikes your out. One day you're the best and doing your job minding your own business and the next day they fire you without knowing why

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Career Trap/No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA

    I worked at CRC Health Group full-time (more than 3 years)

    Pros

    HR thinks they're great samaritans/philanthropists by providing free bagels for their underpaid workers every Wednesdays.

    Cons

    The whole corporate structure is a mess. The organization and upper management has no idea where to take this place -- not to mention, they all want different things that only helps their own selfish careers. Management does not listen to feedback very well. They do not care that their workers are extremely unhappy. Everyone is over worked, underpaid, and benefits are a joke. (That could explain why the turnover rate is over 60%.) I guess you can't have management run a successful company when they cant even stand each other. They will also hire ANYONE with no experience (probably because their rate is what the company likes) and the great ones that apply won't get a job. But don't feel bad, they all went down the street and got a job at Apple. Overall, no perks, no bonuses, no incentives for anyone.

    Advice to ManagementAdvice

    LISTEN TO YOUR PEOPLE!! If you want your workers to work hard for your dysfunctional organization, then hire the right, competent people with the proper credentials and treat them well. Give great incentives and they'll be a lot more driven to deliver quality work. This place is half zoo/half prison.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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