CRC Health Group Reviews

Updated July 17, 2015
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Jerome E. Rhodes
13 Ratings

Pros
  • helping people into rehabilitation (in 12 reviews)

  • My coworkers are great people but all of us are so burned out we barely speak to each other (in 3 reviews)

Cons
  • Upper management eliminates employees that could possibly put out some dirty work or mal practices and against labor code violations they are doing (in 5 reviews)

  • The compensation was way lower than it should be for the amount of work (in 3 reviews)

More Pros and Cons

85 Employee Reviews

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  1. Addmissions Counselor/Clinical Tech

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CRC Health Group full-time

    Pros

    Great to work with the patients and co-workers

    Cons

    More about money than treatment


  2. Loyalty and Process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA

    I worked at CRC Health Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Helping those struggling with addiction is one of the best reasons to work with CRC Health Group at the time. There was the ability to do what was best for the client and a focus on getting the right treatment for those clients committed to changing their life.

    Cons

    As with most corporations the pressure to increase the bottom line was always present and sometimes replaced loyalty to employees. This is reflected in the morale and the continued loyalty to the corporation. A merger with Acadia Health was a hopeful change that has not occurred as of yet.

    Advice to Management

    Begin to look at the cost of loyalty to your employees, in all areas, including employment strategies and financially. You have had some dedicated and outstanding employees that have either left of their own accord or been laid off in the name of the bottom line.


  3. Champagne Expectations on a Beer Budget

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA

    I worked at CRC Health Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I worked at the Corporate office in Cupertino - the people in the field were extremely nice, and I enjoyed working with them. And of course the mission is worthwhile, but it was easy to miss in the Corporate offices.

    Cons

    No 401k matching; benefits not so great - in fact, switched to Healthcomp who requires proof of everything before paying. Volatile environment; high expectations for low compensation on ancient software platforms. Manualness of processes made for long days.

    Advice to Management

    I believe they were just acquired, so moot point now, but advice would've been to upgrade software to increase automation and efficiency and understand that band-aids don't work in the long run.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Coordinator in Allenwood, PA
    Current Employee - Admissions Coordinator in Allenwood, PA

    I have been working at CRC Health Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Not much to speak of. But it is a job.

    Cons

    Poor benefits. Poor management on the higher levels. Some potential for growth but that comes with exponentially larger work loads that aren't commensurate with the requirements.

    Advice to Management

    Treat your staff better. Unhappy clinical staff provide poor care this hurts the clients and your bottom line as it reduces referrals and increases AMA discharges etc.


  6. Helpful (1)

    Awful Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Substance Abuse Clinician in Taunton, MA
    Former Employee - Substance Abuse Clinician in Taunton, MA

    I worked at CRC Health Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Helping the patients. Staff and co-workers. That is about it. Nothing else can be said that is good about CRC.

    Cons

    Everything. CRC bought out Habit Opco, took all of our benefits. Bumped us down from 5 weeks (or more) of PTO and 10-11 holidays to 2 weeks of vacation time and 7 holidays. No longer matched 401K. Put us in a "black out" and we could no longer contribute to our retirement for many many months. All they cared about was money. Patients suffered. GREAT staff were lost. They turned around and sold Habit AGAIN about 7 months later. I was with Habit Opco for almost 5 years. LOVED my job, coworkers and location of my clinic. NEVER thought I'd leave until CRC wrecked us.

    Advice to Management

    Recognize your employees. Don't take from them. It is hard work dealing with substance dependent patients. If we are not taking care of ourselves and healthy the patients will suffer...and HAVE! 2 weeks time off per year, with a difficult population is not enough time to recuperate. STOP looking to line your own pockets and take care of the people on the front lines. Without US, you have NOTHING!


  7. Clinic Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI

    I worked at CRC Health Group

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meaningful work with dedicated nurses and clinicians. A chance to make a real difference in someone's life, especially at a time when they're just beginning treatment.

    Cons

    The company needs to step up and pay wages that are commensurate with the scope of work required--especially for the counseling positions. When I first started the pay and the benefits were better, then the recession hit and benefits were cut, and wages were frozen. Benefits were never restored to pre-recession levels and wage increases never ramped forward again.

    Advice to Management

    You can't fake whether 'people' (meaning the employees) are your most important asset. They either are and the comp/benefits/work environment express the worth and the value that the company holds with regard to its employees and the employees by and large know and appreciate it and their hard work reflects their appreciation. OR, people are not the most important asset or the measure of the organization's worth or value to its customers/patients/stakeholders--EBITA is--or something else is. Live the company values.


  8. Helpful (1)

    Not the same as it once was.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Technician in Santa Fe, NM
    Former Employee - Clinical Technician in Santa Fe, NM

    I worked at CRC Health Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Rewarding work. Patients are exceptional and appreciative of all we have done for them.

    Cons

    Overbearing and bullying co-workers. Managers take sides and dole out unjustified punishments for the "offending" complainant. Pay disparities. Discriminatory hiring practices.

    Advice to Management

    Hire all new managers and directors. This facility (Life Healing Center in Santa Fe, NM) is rotten to the core. Equal pay for peers across the board. Don't leave someone at $11/hr when you hire someone new for $16/hr. Hire people who are qualified and diversified. Put an end to the hostile work environment and discipline without retaliation and fairly.


  9. Helpful (2)

    Executive Direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CRC Health Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There are lots of good people who do work for CRC. It can be a great place to boost your resume since you will have a lot of high level responsibilities that are normally reserved for more senior employees in other companies.

    Cons

    CRC started out as a business venture founded by former addicts who were in recovery. They either remained in the top level executive positions or else had a strong influence on how the company became managed and governed. The fact that most people in the top management were former addicts is not a bad thing, in fact it should have been a strength of the company, but they were not good business managers. The fact that CRC has done as well as it has is a testament to how badly the public needs addiction providers: a place as terribly mismanaged and abusive to patients as CRC was able to boom only because there is (still) very little competition. Now that Acadia is involved it may help, and I think that it will some, but from what I can tell Acadia is not much better.

    Advice to Management

    Get out. Maybe hold onto some investments but you need to recruit a whole new leadership team and let them have full control to make CRC into a legitimate business that helps patients to its fullest potential. Oh, please please please learn to either trust and listen to the people "in the field" working with the patients every day, or get in the field yourself and figure it out on your own. It is painfully obvious to any who works in a CRC clinic that the policies and direction of "the company" do not match what is truly best for the company. You would better serve patients and make more money if you understood what it was like during a normal day for the treatment providers.


  10. Helpful (1)

    Ok place to get some basic general ledger experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA

    I worked at CRC Health Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Worklife balance is good. No weekends required. Can make your own hours. - Not a difficult company to understand in terms of operations

    Cons

    - Pretty political at Corp office. Promotions get handed out as a way to keep people from leaving the company, not based on merit. - General ledger system is out of date and completely useless in the valley. - Pay is well below market.


  11. Helpful (1)

    Am I Coming or Going?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AODA Counselor in Milwaukee, WI
    Former Employee - AODA Counselor in Milwaukee, WI

    I worked at CRC Health Group full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Excellent (90%)co-workers who are passionate about patient care.

    Cons

    Poor Management-Dictatorship-My way or no way Unaddressed work harassment issues. Poor Communication between departments. Work Beyond Human Capacity. Procedures Change on a Daily Basis. Poor Pay



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