Glassdoor is your free inside look at CRC Health Group reviews and ratings — including employee satisfaction and approval rating for CRC Health Group CEO R. Andrew (Andy) Eckert. All 27 reviews posted anonymously by CRC Health Group employees.
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R. Andrew (Andy) Eckert
I have been working at CRC Health Group full-time
Pros – The staff are dedicated and motivated helpers for all who need their services
Cons – The service populations are diverse and demographics of audience spread out. Marketing creative have been challenged.
Advice to Senior Management – Listen to your front line staff to ideas that will matter to your customers
2013-06-05 16:59 PDT
3 people found this helpful
I worked at CRC Health Group full-time for more than 7 years
Pros – good location and office, salary is OK. good industry.
Cons – high turn over, discrimination, no respect for hard working.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-20 16:02 PDT
2 people found this helpful
I have been working at CRC Health Group full-time for more than a year
Pros – great mission, some really strong directors, same with clinical programs. lots of resources internally as its a big company.
Cons – beaurocracy, reactivity, discriminatory, lack of consistancy. there is a lack of buy in from facilities and resentment that there is a corporate umbrella. staff turnover.
Advice to Senior Management – walk the walk
2013-03-20 12:22 PDT
2 people found this helpful
I have been working at CRC Health Group full-time for more than 7 years
Pros – I really love the work that I do; I am helping people get into treatment every day and I love my co-workers.
Cons – I have not even moved up one dollar since I started and that was about 5 years ago. Bonus structure was not carefully thought out before implemented (personal goals are impossible to reach so employees get discouraged). Lots of management changes in 5 years and every time a new director comes in, they make several changes without thinking about how it affects the front line.
I was promised growth within this company and it has been several years and I am still in the same position making virtually the same amount of money. When I ask what I need to do to move up in the company, I get brushed off.
Advice to Senior Management – The intake advisers are the front line of the company and are incredibly important. They take tons of calls and work incredibly hard to get admissions for the company to make money. Stop treating them like they are expendable, give them raises and make their personal goals POSSIBLE to reach.
Treat your advisers with dignity and respect. Give raises and reviews annually and do NOT tip toe around questions and brush people off when they ask questions; be transparent.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-28 15:22 PST
2 people found this helpful
I have been working at CRC Health Group full-time for more than 3 years
Pros – We are doing good work. Working with great people
Cons – They really don't care about the employees. Example we are a behavioral health company that has horrible behavioral health benifits, when we know how much good they do. Most of our own employees could not afford our own programs.
Advice to Senior Management – Stop changing things every two days. Find a path and stay on it. Get new health insurance.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-21 01:13 PST
2 people found this helpful
I have been working at CRC Health Group full-time for less than a year
Pros – - helping people into rehabilitation
- you get to work with awesome, likeminded people
Cons – - low pay
- NO raises
- no chance to move up in the company
- the supervisors are the queens
Advice to Senior Management – - give people a chance to earn real bonuses & raises
- we are NOT a typical call center, don't treat us like one.
No, I would not recommend this company to a friend
2013-02-21 17:36 PST
2 people found this helpful
I worked at CRC Health Group full-time for more than 7 years
Pros – Salaries are commensurate with other areas
Cons – This company does not value the training and knowledge of its employees but rather is always looking at the profit margins and cutting corners to lower costs.
Management is over-bearing when not needed and non-committal when needed, not backing up their employees but rather constantly caving in to demands of parents/families.
Employees don't feel "safe" and often feel threatened with firing or lay-offs due to the ever-changing decision making of corporate office.
Advice to Senior Management – Stop trying to micro-manage and allow intelligent, well-educated employees to do what they do best...help clients get better.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-02 07:47 PST
2 people found this helpful
I worked at CRC Health Group full-time for more than a year
Pros – Work hours are satisfactory. Salary is within the average range when compared to other like jobs in the area.
Cons – Managers are power hungry. They often make decisions on a what will make them look better in corporate eyes.
Advice to Senior Management – Change your management style.
No, I would not recommend this company to a friend
2012-09-12 06:47 PDT
3 people found this helpful
I worked at CRC Health Group part-time for more than a year
Pros – I would like to say helping people get better, but this company makes it very hard. We are asked to lie and inform people of discharge with no valid reasons. Maybe every other person is actually helped.
Cons – These are supposed to be places of support and hope for people. That is the farthest thing from the truth thing from the truth. Where I work it is sterile, cold and unwelcoming environment. The staff really does not care because they are in and out so fast, the seniority person with current seniority has been there TWO years ! If that doesn't say enough for you to stay away, let me say it this way STAY FAR, FAR AWAY !
Advice to Senior Management – think about what your role in peoples lives, they are real people who need help. What you are doing is a complete disservice to people, communities and the world. Shut down and start over !
No, I would not recommend this company to a friend
2012-08-19 06:13 PDT
2 people found this helpful
I have been working at CRC Health Group
Pros – - Management Communication
- Ability to take on new roles
- Meritocracy
- Strong leadership
- Providing a great service to society
- Cutting edge in Healthcare!!!
- Strong operational and strategic direction to lead to success
- Great co-workers who are committed to patient outcomes
Cons – - Pay is lower than market comparables
Advice to Senior Management – Keep up the change. Previous leadership were not effective. New leadership is taking this company to new heights
Yes, I would recommend this company to a friend
2012-01-13 18:09 PST
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