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CRC Health Group
2.1 of 5 27 reviews
www.crchealth.com Cupertino, CA 5000+ Employees

CRC Health Group Reviews

Updated Jun 5, 2013

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2.1 27 reviews

                             

56% Approve of the CEO

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R. Andrew (Andy) Eckert

(16 ratings)

14% of employees recommend this company to a friend
27 Employee Reviews
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A Great Service to the Communities it serves.

Anonymous Employee (Current Employee)
San Jose, CA

I have been working at CRC Health Group full-time

ProsThe staff are dedicated and motivated helpers for all who need their services

ConsThe service populations are diverse and demographics of audience spread out. Marketing creative have been challenged.

Advice to Senior ManagementListen to your front line staff to ideas that will matter to your customers

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company with discrimination, no trust, no respect

Accountant (Former Employee)
Cupertino, CA

I worked at CRC Health Group full-time for more than 7 years

Prosgood location and office, salary is OK. good industry.

Conshigh turn over, discrimination, no respect for hard working.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Along for the ride

Regional Sales (Current Employee)

I have been working at CRC Health Group full-time for more than a year

Prosgreat mission, some really strong directors, same with clinical programs. lots of resources internally as its a big company.

Consbeaurocracy, reactivity, discriminatory, lack of consistancy. there is a lack of buy in from facilities and resentment that there is a corporate umbrella. staff turnover.

Advice to Senior Managementwalk the walk

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Promised growth...haven't even moved up one dollar since I started.

Intake Advisor (Current Employee)
Cupertino, CA

I have been working at CRC Health Group full-time for more than 7 years

ProsI really love the work that I do; I am helping people get into treatment every day and I love my co-workers.

ConsI have not even moved up one dollar since I started and that was about 5 years ago. Bonus structure was not carefully thought out before implemented (personal goals are impossible to reach so employees get discouraged). Lots of management changes in 5 years and every time a new director comes in, they make several changes without thinking about how it affects the front line.

I was promised growth within this company and it has been several years and I am still in the same position making virtually the same amount of money. When I ask what I need to do to move up in the company, I get brushed off.

Advice to Senior ManagementThe intake advisers are the front line of the company and are incredibly important. They take tons of calls and work incredibly hard to get admissions for the company to make money. Stop treating them like they are expendable, give them raises and make their personal goals POSSIBLE to reach.

Treat your advisers with dignity and respect. Give raises and reviews annually and do NOT tip toe around questions and brush people off when they ask questions; be transparent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Helping people can be painful

Director (Current Employee)

I have been working at CRC Health Group full-time for more than 3 years

ProsWe are doing good work. Working with great people

ConsThey really don't care about the employees. Example we are a behavioral health company that has horrible behavioral health benifits, when we know how much good they do. Most of our own employees could not afford our own programs.

Advice to Senior ManagementStop changing things every two days. Find a path and stay on it. Get new health insurance.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Chained to your desk

Intake Advisor (Current Employee)
Cupertino, CA

I have been working at CRC Health Group full-time for less than a year

Pros- helping people into rehabilitation
- you get to work with awesome, likeminded people

Cons- low pay
- NO raises
- no chance to move up in the company
- the supervisors are the queens

Advice to Senior Management- give people a chance to earn real bonuses & raises
- we are NOT a typical call center, don't treat us like one.

No, I would not recommend this company to a friend

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Not What They Proclaim To Be

Anonymous Employee (Former Employee)

I worked at CRC Health Group full-time for more than 7 years

ProsSalaries are commensurate with other areas

ConsThis company does not value the training and knowledge of its employees but rather is always looking at the profit margins and cutting corners to lower costs.
Management is over-bearing when not needed and non-committal when needed, not backing up their employees but rather constantly caving in to demands of parents/families.
Employees don't feel "safe" and often feel threatened with firing or lay-offs due to the ever-changing decision making of corporate office.

Advice to Senior ManagementStop trying to micro-manage and allow intelligent, well-educated employees to do what they do best...help clients get better.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Difficult Company

Counselor (Former Employee)
North Wilkesboro, NC

I worked at CRC Health Group full-time for more than a year

ProsWork hours are satisfactory. Salary is within the average range when compared to other like jobs in the area.

ConsManagers are power hungry. They often make decisions on a what will make them look better in corporate eyes.

Advice to Senior ManagementChange your management style.

No, I would not recommend this company to a friend

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welcome to your worst nightmare

Drug and Alcohol Counselor (Former Employee)
Madison, WI

I worked at CRC Health Group part-time for more than a year

ProsI would like to say helping people get better, but this company makes it very hard. We are asked to lie and inform people of discharge with no valid reasons. Maybe every other person is actually helped.

ConsThese are supposed to be places of support and hope for people. That is the farthest thing from the truth thing from the truth. Where I work it is sterile, cold and unwelcoming environment. The staff really does not care because they are in and out so fast, the seniority person with current seniority has been there TWO years ! If that doesn't say enough for you to stay away, let me say it this way STAY FAR, FAR AWAY !

Advice to Senior Managementthink about what your role in peoples lives, they are real people who need help. What you are doing is a complete disservice to people, communities and the world. Shut down and start over !

No, I would not recommend this company to a friend

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Creating a great company

Leader (Current Employee)
Cupertino, CA

I have been working at CRC Health Group

Pros- Management Communication
- Ability to take on new roles
- Meritocracy
- Strong leadership
- Providing a great service to society
- Cutting edge in Healthcare!!!
- Strong operational and strategic direction to lead to success
- Great co-workers who are committed to patient outcomes

Cons- Pay is lower than market comparables

Advice to Senior ManagementKeep up the change. Previous leadership were not effective. New leadership is taking this company to new heights

Yes, I would recommend this company to a friend

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