CRN Reviews

Updated August 14, 2014
Updated August 14, 2014
8 Reviews
1.6
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Neal Thomas
3 Ratings

Employee Reviews

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  1.  

    Executive management provides clueless leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at CRN full-time for more than 8 years

    Pros

    Really amazing people trying to do noble work.

    Cons

    Executive management is reasonably clueless. They managed themselves out of a contract in Tucson and certainly knew it wasn't their fault.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Wonderful idea - poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CRN for more than 3 years

    Pros

    Pay was decent co workers were great

    Cons

    Management was not tuned into their staff and how to improve moral

    Advice to ManagementAdvice

    Management needs to change and consider actually talking to their employees rather than at them.

    Doesn't Recommend
    Negative Outlook
  3.  

    Liking It So Far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CRN

    Pros

    Great vacation/pto options, friendly and caring coworkers, relaxed work environment. I have enjoyed my time here and really feel welcomed and part of a winning department. Managers and supervisors that believe in the employees they have hired to be part of the team.

    Cons

    Low pay, benefits package is rather expensive, a lot of change on the executive level that makes no sense at all. The executive team micromanages every department without fully understanding the inner-workings of the departments. High turnover rate, they use a hiring agency and discard good employees at a moments notice.

    Advice to ManagementAdvice

    Less talk more doing, no need for the amount of meetings that are held. Trust in the supervisors and managers you have hired.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Awful management along with discriminatory treatment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crisis Specialist  in  Tucson, AZ
    Former Employee - Crisis Specialist in Tucson, AZ

    I worked at CRN full-time for less than a year

    Pros

    -Great salary and PTO
    -good co-workers (minus upper level staff)

    Cons

    -Bad management
    -mistreatment of staff
    -overwork without breaks

    Advice to ManagementAdvice

    Hire better quality people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    The work is rewarding AND management has made this company impossible to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at CRN full-time for more than 5 years

    Pros

    Pay, benefits, work is very rewarding

    Cons

    Every year CRN provides crisis services, expect mediocre service at best!
    Micromanagement
    Excessive use of consultants
    Poor retention of employees and mid level management.
    Catastrophic pto is stealing employees hard earned money.
    Excessive payout of OT instead of hiring new employees.
    Mandatory OT

    Advice to ManagementAdvice

    New Senior management!
    Consistent hiring practices with pay scales based on experience and qualification.
    Transparent business practices: each employee should be aware of current RBHA reports.
    Better training; giving the employees actual time to attend on the job training away from their desk to improve clinical skills.
    Value #1 customer first- current employees.
    Potential for personal growth through agency.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good starting salary, challenging fast pace environment, but beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at CRN full-time for more than a year

    Pros

    Good starting salary for administrative positions (Director Level)
    Fulfills a critical behavioral health need in society
    Front line clinical staff performing the work are amazing
    Network of supporting companies is strong

    Cons

    For salaried positions, expect to work 50 - 60 hours a week plus weekends, no merit increases, minimal bonus, and to be thrown under the bus from time to time
    Micromanagement at even a Director's level is common e.g. weekly goals and accomplishments
    Significant reliance on consultants creates a non-trustworthy atmosphere
    Outside of the CEO, lack of leadership among the Executive team

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    could be a great job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crisis Specialist  in  Tempe, AZ
    Current Employee - Crisis Specialist in Tempe, AZ

    I have been working at CRN full-time for more than a year

    Pros

    The job has the potential to be a great job. Decent benefits, great pay, and the chance to creatively problem solve everyday. There is generous overtime and flexible hours. This job offers great overall exposure to the RHBA.

    Cons

    The job environment. Upper level management is completely out of touch with the employees. At times when staffing is low, mandatory overtime goes into effect, which can really screw up your days off and sense of well-being. Shift bids are a nerve-wracking experience which forces a few unfortunate employees to rearrange their life to keep their job. The micromanage your calls, despite that many employed have their master's degree and some level of licensure. The general feeling of the place is that of indentured servitude, and while management somehow wrangles time off, the peons have to find their own coverage for their time off, and even then your requests may be denied. There is relatively little room for advancement, even within the levels of Crisis Specialist, because they will find some reason to keep you where you are.

    Advice to ManagementAdvice

    Please realize that providing soft drinks is not a reasonable substitute for taking us away from our families for mandatory overtime. We don't need to be babysat while we're on the phone. Provide positive feedback and incentives to do well (merit based raises might be nice).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Varied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Crisis Specialist II  in  Tempe, AZ
    Former Employee - Crisis Specialist II in Tempe, AZ

    I worked at CRN

    Pros

    The work is challenging and always interesting. The capacity for learning is endless.

    Cons

    The management is unaware of the work their employees do and are limited in showing gratitude. Worked for 4 years without a merit increase.

    Advice to ManagementAdvice

    Show interest in employees. Offer merit increases as warranted. Respect employees in general rather than working toward financial reward for themselves.

    Doesn't Recommend

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