CSAA Inter-Insurance Bureau Reviews
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Nov 11, 2009
2009-11-11 21:10 PST
Details
1 of 1 people found this helpfulPros
Populated by tremendous, dedicated, driven people. People support one another and there is a growing sense that "teams work"--and that collaboration is critical to success. Good, clear strategy that allows everyone to see where they are going.
Cons
Unfortunately, people are only supportive of people within their division. Blame games spread from there. Much of the work force has an unfortunate sense of entitlement (is this a Bay Area thing?) that interferes with accountability and responsibility. This trait is observable at the highest management levels. Identity crisis is pervasive; AAA struggling with member services vs keeping productive lines of business. HR is obsessed with its ongoing reorg. IT distracted by internecine conflict.
Advice to Senior Management
Some of you lead by example--but most don't. The culture of entitlement is top-down, and creates needless conflict between business and functional units.
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Anonymous:
“Talented people doing good work in an environment that often lacks cohesion”
Nov 12, 2009
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Anonymous in Las Vegas, NV:
“No comfort in this AAA.”
Nov 12, 2009
1 comment
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Claim Representative in Las Vegas, NV:
“Happy Employees come in three categories”
Nov 4, 2009
1 found helpful | 1 comment
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Claims Service Representative in Las Vegas, NV:
“NO WAY”
Nov 2, 2009
1 found helpful
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" CLAIMS SERVICE SPECIALIST" in Las Vegas, NV:
“Never heard of AAA, now the name makes me sick!!!”
Nov 6, 2009
4 comments
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Supervisor in Colorado Springs, CO:
“**Just wait until the other Clubs notice the loss of knowledge......."”
Oct 31, 2009
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Claims Representative II in Las Vegas, NV:
“After 2 years of searching, I finally got out of that place...”
Oct 30, 2009
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Adjuster:
“Numbers game that leaves productive employees high and dry”
Oct 29, 2009
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Anonymous:
“TIME FOR CHANGE. TIME FOR REALITY”
Oct 29, 2009
2 comments
