CSG Reviews

Updated March 25, 2015
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15 Employee Reviews

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  1. Loved the job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Insert Operator in Crawfordville, FL
    Former Employee - Senior Insert Operator in Crawfordville, FL

    I worked at CSG full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Always something to keep you busy, fast pace, work independently or with a partner, good pay, and bonuses.

    Cons

    Large range of attitudes from others. The mandatory overtime.

    Advice to Management

    Make sure that all of the new employees get trained like they should and there will be a lower turnover rate.


  2. It's been a roller coaster.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in San Antonio, TX
    Current Employee - Team Leader in San Antonio, TX

    I have been working at CSG full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Opportunity, community sense, not just about the customers, optimism, not just a call center, growth is everywhere, better than any call center

    Cons

    No structure, needs to work on training a lot on representatives on management and middle management, needs more structure badly

    Advice to Management

    All managment needs to be worked on, from the team leads and up. We need more structure in place and better rules for new comers and reps that have been working there for years. We need better pay and benefits especially for the people that have been with us for years.


  3. Sales

    Current Employee - Sales in Seattle, WA
    Current Employee - Sales in Seattle, WA

    I have been working at CSG full-time (More than 10 years)

    Pros

    Love my job feel lucky to work here.

    Cons

    None the management is fair and kind

    Advice to Management

    None you rock


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  5. Inbound experience at a start up company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG

    Pros

    Flexible schedule depending what campaign you are on. 40 hour work week. Relaxed atmosphere to an extent. They do let you makeup hours you miss.

    Cons

    They let the in crowd be management without properly training them. It's a new company so pay is minimal 10.00hr no room for advancement no overtime mimimal benefits.

    Advice to Management

    Get trained on your project properly and how to provide positive criticism. Always maintain a professional attitude. Get IT to work on broken computers.


  6. Great experience with a growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant/Project Manager in Chicago, IL
    Current Employee - Senior Consultant/Project Manager in Chicago, IL

    I have been working at CSG full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great support and opportunity in government consulting.

    Cons

    A lot of travel- say goodbye to the family.


  7. Company treats employees like Family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at CSG full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company, good attitudes, fair pay, great co-workers. The company has a great culture and promotes staff that are doing well. Good work life balance.

    Cons

    Mid-west location, most of the work is mid-west, east coast. Travel, and on-site work required for many of the assignments.


  8. Helpful (1)

    Company has potential to be great with some fine tuning.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in San Antonio, TX
    Current Employee - Management in San Antonio, TX

    I have been working at CSG full-time (Less than a year)

    Pros

    Flexibility- they will work with you with your schedule, depending on which campaign you are on. Transparency- The CEO's are very forthcoming concerning the direction of the company

    Cons

    The downside that I noted are two. First the company is still in it's start up phases so the culture is still being developed. Second some of the people in management do not care, ( I say this from working in management and having some behind doors conversations.) More emphasis needed on coaching and mentoring employees across the campaigns.


  9. Awesome workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Development Engineer in Charlotte, NC
    Current Employee - Senior Development Engineer in Charlotte, NC

    I have been working at CSG full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very nice people to work with and best employee policies

    Cons

    No Cons as of now.

    Advice to Management

    NA


  10. Worst Experience Ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Perth, Western Australia (Australia)
    Current Employee - Senior Developer in Perth, Western Australia (Australia)

    I have been working at CSG full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There is really nothing good I have to say except that for a few lucky people this company works.

    Cons

    CSG took over the company I worked for and within weeks the morale went from fantastic to abysmal. All benefits and work/life incentives were immediately cut. Performing but highly paid management staff were let go, with minimal or no severance pay, while at the same time hiring of new (cheaper) staff took place, supposedly to fill different jobs, were given projects and work of those let go. The most uncaring and unsympathetic management I have ever worked for.

    Advice to Management

    Try thinking about your staff's well being as well as your bottom line.


  11. Great Company for personal growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    I have been working at CSG full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Attentive mgmt, opportunity to advance open communications, good salary for our area.

    Cons

    I cant think of any at the moment

    Advice to Management

    Keep the open environment



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