CSG Systems International
3.2 of 5 45 reviews
www.csgsystems.com Englewood, CO 1000 to 5000 Employees

CSG Systems International Reviews

Updated Mar 29, 2014

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3.2 45 reviews

                             

52% Approve of the CEO

CSG Systems International President, CEO, and Director Peter E. Kalan

Peter E. Kalan

(27 ratings)

42% of employees recommend this company to a friend
45 Employee Reviews
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A good company, and a good place to work.

Anonymous Employee (Current Employee)

I have been working at CSG Systems International full-time for more than 5 years

ProsA company of professionals. Has many opportunities, if you can navigate some bureaucracy.

ConsSlow moving to new implementations.

Advice to Senior ManagementRemove red tape obstacles.

Yes, I would recommend this company to a friend

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CSG - Safe bet for retirement

Anonymous Employee (Former Employee)

I worked at CSG Systems International full-time

Prosif you need a 8 to 5 job and not stimulate your brain this is a perfect company to work for.

ConsYou can sit tight and watch the spineless executives take no risk

No, I would not recommend this company to a friend

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Negatives slightly outweigh the positives

Systems Administrator (Current Employee)

I have been working at CSG Systems International full-time

ProsWork schedule is pretty flexible. Pay is pretty good. Seems like most lower management is down to earth and good to work for.

ConsLeadership communicates with employees like they are marketing to their clients. Middle management stuck in perpetual bureaucracies where progress is measured in millimeters. Company is consumed by endless paperwork. Every new project is a priority with not enough manpower to keep up.

Advice to Senior ManagementCSG used to be a place people raved about working at, no longer. Stop investing in resiliency after resiliency plan and try looking to your employees for solutions. Morale is at an all time low, time to act.

No, I would not recommend this company to a friend

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Good employer, but not as great as it once was

Anonymous Employee (Current Employee)

I have been working at CSG Systems International full-time

ProsPretty flexible work schedule. Casual dress code. Super nice people. Decent pay. Broad use of technology provides many job opportunities.

ConsNot the company it used to be. Seems to be confused on if it wants to go wide or go deep. Chicago influence has changed the once-wonderful Omaha / Denver culture.

Advice to Senior ManagementToo many major changes all at once. No one feels setup to succeed.

No, I would not recommend this company to a friend

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Great place to work

Anonymous Employee (Current Employee)

I have been working at CSG Systems International full-time for more than 3 years

ProsCSG is a great place to work, the work is challenging and the coworkers are great. The benefits are good and the managers treat you with respect. The culture and values of the company are great, it feels like a family and you are treated like one.

ConsI can't think of any cons currently. The clients are demanding as should be expected.

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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OK place to work

Senior Software Development Engineer (Former Employee)
Omaha, NE

I worked at CSG Systems International full-time for more than 5 years

ProsVery good source control and build management.
Most people are great to work with.
Usually up to date with latest software.
Causal dress code.
Flexible hours accommodate people whose children have early morning school activities.

Thanks to some good management choices, software development practices visibly improved over what they used to be in 2008.

ConsFrequent layoffs in the past 5 years.
Several multi-million dollar project failures.

Advice to Senior ManagementI watched members of another development team quit one after another after another due to one specific toxic individual. How did management allow this to happen?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Should have stayed put..

Anonymous Employee (Current Employee)

I have been working at CSG Systems International full-time for more than 10 years

ProsGreat benefits and ok pay for area.

ConsIf your not part of the 'in' crowd, then your labeled and pushed out. Promoting is not easy unless you want hard hours. HR will not get back to you after your leave the company, even after multiple calls and emails.

Advice to Senior ManagementYou should take stock in your employees and not see them as a cash cow.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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CSG

Anonymous Employee (Former Employee)

I worked at CSG Systems International full-time for more than 5 years

ProsSome of the people are wonderful but it depends on what department you work in.
Easy commute.
OK Pay.

ConsOld boys club feel. They allow lazy people to stay on. No ambition to move in to the future. Pretty outdated technically considering they are a software company. Lots of management act inappropriately. Tons of favoritism by management.

Advice to Senior ManagementClear out and start over.

No, I would not recommend this company to a friend

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Good times and bad

Lead Software Designer (Former Employee)
Englewood, CO

I worked at CSG Systems International full-time for more than 10 years

ProsGood people. Lots of great technology. Still have a mainframe.

ConsIf you don't keep moving up, they will move on without you.

No, I would not recommend this company to a friend

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Forward thinking company...

Senior Instructional Designer (Current Employee)
Centennial, CO

I have been working at CSG Systems International as a contractor for more than a year

ProsCSG assembled a very strong team to assist with providing the training for an Oracle 12.1 upgrade. Good project management and good people to work with.

ConsThe project was daunting and the task to train over 8500 employees on all of the new processes was difficult. Most of the SME's involved were very pro-active but several were difficult to work with.

Advice to Senior ManagementConvince the SME's to be more available to the training team.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at CSG Systems International reviews and ratings — including employee satisfaction and approval rating for CSG Systems International CEO Peter E. Kalan. All 45 reviews posted anonymously by CSG Systems International employees.