CSID Reviews

Updated June 1, 2015
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4.8
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CSID CEO Scott Cruickshank
Scott Cruickshank
20 Ratings

26 Employee Reviews

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  1. Featured Review

    Truly Professional Management, Top Quality Team Members, Clear Company Vision & Directives

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at CSID full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CSID means business -- it's a company professionally run by grown-up *people* who understand the industry and how to attract quality team members to accomplish the business goals. I emphasize "grown ups" *in contrast* to the many companies whose progress and success is impeded by a lack of maturity and professionalism. As for the hiring process, it was truly refreshing to be treated like a respected human being. Other companies are trending towards de-humanizing the hiring process to the point where, in my opinion, they are missing quality candidates [with wisdom and experience] in favor of test-takers. All the same to me though: advantage CSID. CSID's intentions were always clearly communicated, their offer was very competitive (with benefits) [in writing], and once a decision was finalized, their [stellar] HR and IT departments moved at light-speed so I could begin work in just days, not weeks. I was fortunate to have multiple offers during my search, and for all of the above reasons, CSID beat the competition by a large margin.

    Cons

    None -- I regret not finding CSID sooner.

    Advice to Management

    Keep it up -- the effects of CSID's leadership is evident throughout the company, in the staff, in the values, in the work/life balance, in the financials and everywhere else.

    CSID Response

    Feb 26, 2015 – Senior Human Resources Director

    Thanks for the feedback! This means a lot to everyone on the team. But if you ever have any suggestions on areas to improve, please pass them on. Best of luck to you! David


  2. Great small company that focuses on employees

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance/Accounting in Austin, TX
    Current Employee - Finance/Accounting in Austin, TX

    I have been working at CSID

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Lots of team building, learning, ability to advance, fun environment. Management is supportive and includes employees in the status of the business and budget.

    Cons

    Everyone is very busy and it's easy to get overwhelmed. Occassionally extra hours are necessary and work/life balance is put on hold.

    Advice to Management

    The management team does a great job. I've been in a handful of organizations in which the leadership team doesn't talk to each other or know what's going on. This isn't the case at CSID. It's a very well connected, solid team.


  3. Great company to work for!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at CSID full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team work! Excellent work environment.

    Cons

    I cannot think of any cons to working with CSID.

    Advice to Management

    Keep doing what you are doing!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great People, Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at CSID full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    My great coworkers are just as passionate about our industry and current trends so we end up suggesting using them to management and they are open to our ideas. Recently moved to a new Headquarters Open and Collaborative environment. Fully stocked fridge with snacks Very friendly environment to grow at.

    Cons

    With our growing people and technologies, there hasn't been much change in creating processes that scale. A lot of the day is putting out fires for x, y or z client. Still using legacy tech to keep things running for the core product without a foreseeable plan to do a refresh. Everyone is so busy with work that you don't know what people on other teams do. Un-communicated roadmap of the products we build and a lot is customer driven or driven by people who are locked in an ivory tower and focused on the next industry buzz words they hear. Be expected to occasionally put more than 40 hours when times are critical. The perception has been that they will want to bring someone outside than promote from within to mid level management.

    Advice to Management

    Get a backbone and stop saying yes to every client demand/suggestion. They learn to expect that we will give them every feature they ask for and no one is happy.


  6. great place to work...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at CSID full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment! Flexible schedule. There are learning opportunities for everyone at all levels.

    Cons

    If you are in south Austin, commute is amazing. If not, it becomes challenging after while.


  7. Great Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Architect in Austin, TX
    Current Employee - Software Architect in Austin, TX

    I have been working at CSID full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CSID cares about its employees as much as their products. The product suite is something with large growth potential. Its a great place to work.

    Cons

    Biggest con, for me, is the location. Great for S. Austin, but not so much fun for N. Austin commute. Additionally, there is only 1 ping pong table.

    Advice to Management

    Keep doing what you're doing.


  8. Fun & Competitive work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at CSID full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is very much a work hard/play hard environment. Lots of team building activities and it is really easy to interact with people in other departments if you desire. There are a lot of very intelligent people here and most are very willing to teach you what they know, which is so refreshing. HR department is small but they truly listen to employee needs and do what they can to accommodate them.

    Cons

    The floor plan is very open and there is almost no privacy at all in some of the workplaces, it can be really distracting at times. You will probably gain 5 pounds because of all the snacks and food that are readily available.


  9. Great company who do an exceptional job of showing their appreciation for their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Specialist in Austin, TX
    Current Employee - Member Service Specialist in Austin, TX

    I have been working at CSID full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Monthly company events, free snacks, on site gym, great location in austin tx.

    Cons

    Often times hard work goes unnoticed.

    CSID Response

    Nov 4, 2014 – Senior Human Resources Director

    Thanks for the comment! We're glad you appreciate the events and benefits we offer. We want to provide recognition for the hard work that everyone provides and are always looking for ways to improve ... More


  10. Great leadership, great products, great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Engineering in Austin, TX
    Current Employee - Director of Engineering in Austin, TX

    I have been working at CSID full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The senior management has done this before. Their guidance and leadership is very effective, helpful and greatly helping the company's success.

    Cons

    We continue to struggle some with aligning products with rapidly changing markets, but, what software company doesn't struggle with this? So, this is a minor ding.

    Advice to Management

    Keep doing what you're doing. Continue to balance the investments with our changing opportunities.

    CSID Response

    Nov 4, 2014 – Senior Human Resources Director

    Thanks for the review! We are proud of our senior management team and look forward to the future.


  11. Heaven!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at CSID full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Pay, Great Benefits, Great people! Everyone is so nice and so welcoming. As a fairly new employee I am extremely confident I could ask anyone for help on anything! The culture is great, CSID is THE definition of work hard/ play hard. Great fully stocked kitchen refilled every week, cool games, ping pong table, HUGE connect four game, and of course a pinball machine!

    Cons

    Can't actually think of anything bad, so far it is the best place I have ever worked!

    Advice to Management

    Keep up the great work. I love how the CEO is down to earth and knows everyone. Not like most companies where they act too superior... He's really just a normal hard working guy!

    CSID Response

    Feb 19, 2015 – Senior Human Resources Director

    Thanks for the feedback! We always consider ourselves a 'work in progress' and that there are always items to improve or address so if you have some advice to pass along, please share it!



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