CSX Reviews

Updated October 15, 2014
Updated October 15, 2014
183 Reviews
3.7
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSX Chairman, President, and CEO; President and CEO, CSX Transportation Michael J. Ward
Michael J. Ward
94 Ratings

Review Highlights

Pros
  • decent pay and benefits, some good people to work with (in 13 reviews)

  • Good pay, great bonus (when we earn it - most years), decent benefits (in 17 reviews)


Cons
  • Also on call 24/7 and the phone rings off the hook (in 10 reviews)

  • no family life, and they screwed the workers out of wages for health care (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX full-time (more than an year)

    Pros

    Great company to work for.

    Cons

    nothing bad to say about the company

    Advice to ManagementAdvice

    Keep up the good work.

  2.  

    Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Jacksonville, FL
    Former Employee - Intern in Jacksonville, FL

    I worked at CSX as an intern (more than an year)

    Pros

    Smart and talented teams throughout the company.

    Cons

    Older industry that is a little slower make changes.

    Advice to ManagementAdvice

    Continue focusing on internships and integrating youth into the business to ensure a steady pipeline of talent.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX full-time (more than 3 years)

    Pros

    For management employees, there are many opportunities to develop self and move up/around due to retiring workforce. Flexible schedule as long as you get your work done. Great benefits/pay.

    Cons

    "Corporate" culture. Company is slowly moving toward being more creative/innovative in ways we solve problems and improve performance, but not there yet...

    Advice to ManagementAdvice

    Some areas need more work/life balance. Promote/reward innovative approaches and culture-shift.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    conductor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freight Conductor in Richmond, VA
    Former Employee - Freight Conductor in Richmond, VA

    I worked at CSX full-time (more than 8 years)

    Pros

    traveling ,,,working in all type of weather .. career opportunites

    Cons

    24 hours on call work all holidays

    Advice to ManagementAdvice

    i can talk to them and they can help me out without my other employees wont know what we talk about

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I love working at CSX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator I in Jacksonville, FL
    Current Employee - Systems Administrator I in Jacksonville, FL

    I have been working at CSX full-time (more than 3 years)

    Pros

    I love my work at CSX. The work in the IT department is both challenging and rewarding. I have the opportunity to work on projects in other departments and in other areas of IT. I also really enjoy the people I work with, which makes a huge difference for me. The company shows in many ways that it is concerned about me, my family, and the community. That's important to me and it's something that I can stand behind.

    Cons

    There are plenty of jobs that I'm interested in, but most of them are in Jacksonville, FL. While I'm fine with living in Jacksonville, the opportunities to relocate are not great.

    Advice to ManagementAdvice

    Introduce paternity leave so that good employees can also be good fathers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company, wonderful co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX full-time (more than 3 years)

    Pros

    Excellent office environment with helpful and professional co workers. Projects can be challenging but have an overall meaning.

    Cons

    Commute to downtown is rough, the IT help desk process can take a whole lot longer than you have to finish projects.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Csx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Jacksonville, FL
    Former Employee - Customer Service in Jacksonville, FL

    I worked at CSX full-time (more than an year)

    Pros

    Great benefits and the building has a gym and cafeteria

    Cons

    Lots of politics and a old boy network

    Advice to ManagementAdvice

    Think about how you are treating your employees that are experts in their fields and educated. If you treat these people like hourly employees you don't get as much out of them.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    CSX provides a stable organization dedicated to continuous improvement with moments of challenges and years of rewards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at CSX full-time (more than 8 years)

    Pros

    The benefits of working here have been safety mindset, customer focus (new), developmental programs, tuition re-imbursement, railroad retirement, community involvement, great health benefits and the opportunity to work in challenging jobs.

    Cons

    Most of the challenges come from a results driven culture, where diversity hasn't always been a priority. Change in leadership happens often. The business flows with the economy sometimes resulting in furloughs and layoffs. Union agreements govern a large majority of the work and sometimes limits options for increasing production. The work hours for our field jobs can be challenging for employees with families.

    Advice to ManagementAdvice

    Thank you management for providing mechanisms for employees to share their experiences. More so thank you for listening and addressing the unethical behaviors and demanding professionalism and respect within the workplace. Senior leaders please continue to be visible and improve communications through transparency. Requiring people development and management training while continuing to insist on equal opportunity for all keeps me going. I know change is coming.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    CSX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Conductor in Atlanta, GA
    Current Employee - Conductor in Atlanta, GA

    I have been working at CSX full-time (more than an year)

    Pros

    Money, good benefits, union health care

    Cons

    No life, union in a right to work state (no union protection), excessive union dues

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    A company that is growing and is positioned well to benefit as the economy improves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Jacksonville, FL
    Current Employee - Manager in Jacksonville, FL

    I have been working at CSX full-time (more than 5 years)

    Pros

    Company has lot of good people with years of experience. There are lots of potential opportunities available for career, benefits are really good at least on par with top organizations.

    Cons

    Slow to make or adapt to change. Since the industry is partially immune it may be a good reason but talent won't stay for long

    Recommends
    Positive Outlook
    Approves of CEO

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