CSX Reviews

Updated April 22, 2015
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3.5
230 Reviews
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Approve of CEO
CSX Chairman, President, and CEO; President and CEO, CSX Transportation Michael J. Ward
Michael J. Ward
121 Ratings

Pros
  • Great pay and benefits for train and engine service (in 14 reviews)

  • Good pay, great bonus (when we earn it - most years), decent benefits (in 17 reviews)

Cons
  • Also on call 24/7 and the phone rings off the hook (in 10 reviews)

  • Long hours, low-ball pay and they DO NOT CARE about your family life and will tell you this to your face (in 10 reviews)

More Pros and Cons

Employee Reviews

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  1. Transportation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation
    Former Employee - Transportation

    I worked at CSX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great benefits, great pay.

    Cons

    None. Hard to get hired. When you retire, you miss it.

    Advice to Management

    Need some way to keep communication of retired employees.. Who Died?

  2. Helpful (1)

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freight Conductor in Atlanta, GA
    Former Employee - Freight Conductor in Atlanta, GA

    I worked at CSX full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    trains, freight, lovely place
    friendly work atmosphere here
    make sure you apply

    Cons

    I cannot believe
    working twenty four seven
    cannot be a dream

    Advice to Management

    more hours, less pay
    i might start working for free
    it is so fun here

  3. engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LOC in Columbus, OH
    Current Employee - LOC in Columbus, OH

    I have been working at CSX full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Retirement, no formal education to get entry level position earning 50,000\yr

    Cons

    Constant rift between management and non management

    Advice to Management

    Every rule infraction doesn't merit the same punishment

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  5. On call 24/7. literally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freight Conductor in Nash, TN
    Current Employee - Freight Conductor in Nash, TN

    I have been working at CSX full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good money for not much labor.

    Cons

    You are watched like a hawk. They try to fire you for anything.

  6. Helpful (1)

    Love Csx but not the politcs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Employee in Jacksonville, FL
    Current Employee - Management Employee in Jacksonville, FL

    I have been working at CSX

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Pay, benefits, hard working people

    Cons

    Work/life balance don't really exists

    Advice to Management

    HR has to stand up to leadership and stop trying to be "liked" by the senior leadership. Work to make it an inclusive environment for diversity.
    Stop making knee jerk decision, fix work life balance issue, performance mgmt time is a joke and pencil whipping time because no real thought behind the scores.
    Promote good people or you'll lose them.

  7. Helpful (2)

    It was a bittersweet experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Train Dispatcher in Baltimore, MD
    Current Employee - Train Dispatcher in Baltimore, MD

    I have been working at CSX full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great money! Great retirement! Room for advancement if you keep a great attendence and safety record.

    Cons

    So much pressure from management to perform. The managers really make the atmosphere miserable to say the least.

    Advice to Management

    Take leadership classes as part of your training before you accept your promotion. Most of you are micro-managers with hot tempers and I understand it rolls from the top down!

  8. Answer the phone and open your pockets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Locomotive Engineer in Atlanta, GA
    Current Employee - Locomotive Engineer in Atlanta, GA

    I have been working at CSX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Retirement, pay, benefits, work conditions, CLC

    Cons

    No schedule, weather, terrain when walking, bad hotels, held away from home

    Advice to Management

    Learn what your employees jobs are before you come to conclusions

  9. great for 7 years- new management came in and it all went to .............

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX full-time (More than 10 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    benefits, training, team work, salary, flex hours

    Cons

    no matter what work you perform, how well you do- others dont and it really is not addressed- dont know whats going on there but its going downhill fast- esp in intermodal

    Advice to Management

    Get rid of the yahoos working in management on the intermodal side- listen to your employees and get out of the good ol boy club.

  10. Overall: Good to great environment and work culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance is good for positions not in the field locations. (Feel a bit sorry for them though)
    Many opportunities to make a difference on projects.
    Leadership is approachable.
    Work culture is good.

    Cons

    Base salary is a bit lower than some industries with the same jobs. (Could be due to Jacksonville market)
    It's easier for an individual to leave their current team and get a promotion than be promoted in their current position even when exceeding expectations.

    Advice to Management

    Consider changing the promotion process with HR. Managers should have power over their own teams and positions, they know who they need and who they want to promote based on performance, don't hinder that.

  11. Freight Conductor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freight Conductor
    Current Employee - Freight Conductor

    I have been working at CSX full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I enjoy ensuring the economy moves in the right direction. The freedom to work without being looked over the shoulder everyday. The training that I received in order to do my job safely. The benefits. The pay. The customers.

    Cons

    The hotel is your home. Work life balance is available for Senior Management, H.R. and Labor Relations. Work life balance is not available for Lower Management or their direct repots (the true face of the company). Labor relations don't understand the contract they signed when it relates to paying what was agreed upon. If they can take the money back due to something in the contract they understand it clearly, if you dont understand it then too bad. Opportunity is not always given to the best candidates rather to friends and family referrals. No diversity. Most accountability standards only pertain to train crews. Intimidation is used often even if it requires breaking a rule or is unsafe. The last two examples means that this place is unethical. Unethical activities need not be reported, they will to be placed on a desk and lost rather than resolved if it come from union employee unless an attorney is involved.

    Advice to Management

    Read the comments that your current and former employees have been leaving about your company. Most of the good comments come from people who work in your home office. I have never heard anything about community projects in my trerminal, and you never show your face. Most of your employees outside of Jacksonville who truely makes tomorrow move, are giving you bad reviews. I don't suspect that you will acknowledge or respond to any of the comments that your employees are making. This assumption comes from the fact that you don't acknowledge the questions that we ask when you tell us to ask questions. ( i.e. ask Michael). I guess that begs the question, wouldn't you think a happier workforce would bring on a more productive workforce? I was a manager before I was unfortunate enough to come to this crapshoot. I manage by intimidation and managed with incentives, my team was more productive and happier working for incentives. I bet if you tried that, your stock would increase over that $34.97 that you can't seem to get over.

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