CSX Reviews

Updated July 3, 2015
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3.6
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Recommend to a friend
Approve of CEO
CSX Chairman, President, and CEO; President and CEO, CSX Transportation Michael J. Ward
Michael J. Ward
122 Ratings

Pros
  • Great pay and benefits for train and engine service (in 14 reviews)

  • Good pay, great bonus (when we earn it - most years), decent benefits (in 17 reviews)

Cons
  • Harassment by management, On Call 24/7, Low pay for being on call and forced to work at different terminals (in 10 reviews)

  • Long hours, late nights but no complaints (in 10 reviews)

More Pros and Cons

230 Employee Reviews

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  1. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at CSX full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, relocation potential, promotion opportunities, job security and a PENSION

    Cons

    The executive leadership level band 7 and above are not diverse enough to effect culture change within the rank and file

    Advice to Management

    Stop relocating trainee employees to locations they dont want to live. Continue to seek diversity and effeciency


  2. Good Place To Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carman in Hamlet, NC
    Current Employee - Carman in Hamlet, NC

    I have been working at CSX

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Pay for work required.

    Cons

    Home/Work Balance should be improved.

    Advice to Management

    Provide positions more positions with at least one weekday.


  3. Intermodal Cust Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inter-modal Cust Operations in Jacksonville, FL
    Former Employee - Inter-modal Cust Operations in Jacksonville, FL

    I worked at CSX full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Pay ranks high, at least for jobs in Florida. Training, people, Corp mission statement all seem great - in the beginning.

    Cons

    Politics as usual. You are expected to take some sort of initiating abuse from some of the long time co-workers = peers. This perspective is in "Management" - Non-Union position. Depending on which Regional Team you're lucky or unlucky enough to be placed in. My experience was not good as management tolerated some employees to be unprofessional, rude, and even abusive to new employees trying to learn the antiquated computer systems. I had zero support during very stressful time. Phone calls were nonstop. Service failures were plentiful. Have nerves of steel, love call center and customer complaints, and thrive in politics and favoritism, then this is the dream job for you!

    Advice to Management

    Stop allowing a few mean spirited aka well poisoners run the show and run good employees off. Be professional, do your job and stop the abuse and bullying. It should start at the top, with management and peers working together. You need some accountability for how Intermodal Operations is ran - and I'm NOT talking about management covering their own with lies and coercion!


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  5. Helpful (1)

    conductor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX full-time

    Pros

    money, benefits, location can be good too

    Cons

    management (like any class 1)


  6. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    High quality and affordable heath insurance, railroad retirement, unlimited possibilities for advancement

    Cons

    No match on 401(k) for craft employees


  7. Helpful (1)

    Crazy Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX

    Pros

    I worked for CSX for 4 years in several different roles pay is great but you work a lot and arent home that often.

    Cons

    Work on Call and are away from family to much. Talk about living a healthy lifestyle but the job doesn't allow for this is the crazy scheduling.

    Advice to Management

    I know safety is important but peoples happiness should be as well. At the end of the day we both have a job to do. So let people do it without messing with them.


  8. Conductor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Conductor in Philadelphia, PA
    Current Employee - Freight Conductor in Philadelphia, PA

    I have been working at CSX full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CSX will work you. Being a conductor is not extremely difficult, but you have to pay attention to detail. Pay is good overtime is almost a daily thing and the benefits are some of the best you can find today. Keep this in mind, the Railroad has been around for a hundred years, follow the rules and just show up on time and do as you are asked to do and CSX will put money in your pocket.

    Cons

    It's a transportation company 24/7. If you work as a conductor or engineer you will live your life being on call. The shifts are 12 hours and sometimes you will work longer. The Railroad is not for people who can't grind out hours. Honestly I don't have any cons, I enjoy it. Some of the managers are not the best, they are supervisors and not leaders

    Advice to Management

    Develop leaderships skills.


  9. Helpful (1)

    The hiring process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at CSX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was in need of a job and they gave me an opportunity

    Cons

    Will be away from my family some days of the week


  10. Helpful (1)

    It's lacking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSX

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The pay is better than most these days

    Cons

    You're just an employee ID number. Too many people given positions that require extensive railroad knowledge and yet they have absolutely none. For example, someone with a degree in accounting is hired as a Trainmaster, but this person has no prior transportation experience. The employees in the field would be the better candidates.

    Advice to Management

    Promote from within and especially from within the same field.


  11. finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Atlanta, GA
    Current Employee - Financial Analyst in Atlanta, GA

    I have been working at CSX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    there are great pay and benefits

    Cons

    a lot of long work hours



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