CTR Systems

www.ctrsystems.com
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CTR Systems Reviews

Updated February 19, 2015
Updated February 19, 2015
12 Reviews
2.0
12 Reviews
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Dru Duffy
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Employee Reviews

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  1. 2 people found this helpful  

    Post-acquisition review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Warrendale, PA
    Current Employee - Software Developer in Warrendale, PA

    I have been working at CTR Systems full-time (more than a year)

    Pros

    CTR Systems was acquired in November 2013 and is now called HUB Parking USA. As part of the acquisition, we are now part of the same company whose hardware we have been using since inception. There has been quite a bit of positive change in the meantime, and more is being planned.
    Excellent work/life balance that is so rare in this industry.
    Agile (and transparent) software development processes are continuously evolving with input from team.
    Software development tooling is current (Visual Studio 2013, C# .NET 4.5, Resharper, and MSDN licenses)
    Backlog and Technical Debt is properly tracked and is actively being reduced.
    Product direction and new features are thought about in a strategic manner (more strategic driven than in the past).
    Several antiquated processes have been replaced, and processes have been put into place where there were none.
    Professional development (educational) opportunities (Currently working with the excellent book 'Adaptive Code via C#: Agile coding with design patterns and SOLID principles')
    Building (finally) has a fresh coat of paint, and new flooring and work areas are being actively designed.
    Other Thoughts: While I dislike being critical of other people's observations, I believe they should be at least viewed in the appropriate light. The review "Bad management bringing in their friends. Forcing silly processes for no reason." is one that is more telling of the author than the workplace. The management of CTR had to deal with a rather opaque software development organization with rather poor branching strategies and internal code quality control. The decision to replace the management of such a department with an outsider that was pro-agile and transparent did not appear to sit well with these people.

    Cons

    No established 401k match (I am told this is forthcoming), and no bonus program. Make sure your salary negotiation takes this into consideration.
    Facilities management is slow to respond to issues and lack follow-through unless continuously reminded.
    Silly handbook. The no-cell-phone policy is both ridiculous and not obeyed or enforced - so why is it there?

    Advice to ManagementAdvice

    You really need to review the competitiveness of benefits, such as 401k matching and bonus programs. This is a highly competitive market for job seekers, and you are not being competitive. The handbook should really be reviewed by actual managers and a working group of employees to prevent silly blanket statements that only apply to a tiny subset of business and customer locations.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Glad to be part of positive change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Warrendale, PA
    Current Employee - Manager in Warrendale, PA

    I have been working at CTR Systems full-time (less than a year)

    Pros

    Good tools, interesting technology, team building, agile development, core values that include passion for our jobs and taking excellent care of customers, good teamwork between groups, great work/life balance.

    Cons

    Growing pains transition to new exchange server, JIRA, Confluence, new furniture and other improvements. But very glad they are happening.

    Advice to ManagementAdvice

    Lots of positive change happening - let's keep it going

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    Happy to work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CTR Systems

    Pros

    After the company acquisition, new management is driving positive changes. Using latest technology and implementing innovative ideas, streamlining processes.
    Nice people, flexible hours and excellent work-life balance

    Cons

    No or minimum salary raise in the past. Hoping that will change under new management. Health insurance can be a little better, high deductibles and copays right now.

    Advice to ManagementAdvice

    Continue on the path of positive changes.
    Be a bit more competitive on salary and other benefits

    Recommends
    Positive Outlook
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  5. 5 people found this helpful  

    My experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CTR Systems

    Pros

    Free coffee.
    Fresh coat of paint inside building has been recently applied.
    Brochures for new cubicles styles shared with employees.

    Cons

    Facilities: Building is not properly heated/air conditioned. Common to see employees wearing sweaters and blankets at work in the winter, this is completely ridiculous. Bathrooms are basically unheated. Carpets are stained, old, balding, worn loose and badly in need of replacement.
    Despite the deplorable condition of the facilities, a person of some rank at the company whose involvement with facilities has never been explained acts as hall monitor, pointing out if a box is left in a hallway or a bag on the floor in your cubicle. Annoying.

    Policies:
    CTR was recently acquired and is now HUB Parking Technologies. The employee handbook states that no personal cell phones are allowed on the facilities, when brought up to my manager I was told it was ok to have them on site. Security policy for allowing access to external networks state many forbidden topics such as no personal use of internet, no downloading of programs onto devices, etc. all of which my manager just shrugged at when I stated that I was not in compliance with several policies I was asked to sign off on, everyone has admin rights to their laptops. this along with other "policies" gives the impression that policies are not enforced, but employees are required to lie by signing that they are in compliance.
    Open discussions on religion, even insulting ones are openly tolerated by managers.
    Personal hygiene of some of the staff is unfortunately horrible and tolerated by managers.
    Manager disrespect for employees is tolerated.
    Managers have no visible supervision.
    Benefits are lacking, 401K etc.
    Salaries are low in my position.

    No introduction by HUB Parking to the staff, the acquisition appears to have happened without any staff involvement or inclusion.
    On-boarding program consisted of: "look at our program, go thru the screens" and "sit with person X and watch them".
    Training is non-existent, employees are expected to figure out things on their own, with limited support.
    There is a SharePoint site on the intranet, which has a structure that is confusing, and outdated documents. The average document age I have seen is over 2 years old. There is no effort to centrally store documents.
    No change control.
    No governance.

    Management:
    HUB Parking personnel is completely inaccessible and have made no introductions.
    Local managers range from excellent to poor. The best implementing change effectively, building team dynamics and empowering personnel, the worst isolating employees, not passing on knowledge, not involving staff in ongoing issues, asking staff to do their menial tasks for them, and discriminating personnel for unknown reasons, habitually being late to or blowing off scheduled meetings. Complete lack of respect towards employees on the part of some managers. No performance goals are ever stated and I was told in a staff meeting that our goals/performance reviews had nothing prepared by the company and wouldn't matter but that this would be the last year of that.
    "issues" are pointed out to employees that the managers themselves make but are not held responsible for.
    My experience has been no training, no goal setting, no performance management, subjective reviews, no problem resolution methods in place.
    In my group there is no list of team projects available, no goals set for the year for the team or individuals. Evaluations of employees without any goals or performance management is highly subjective to the individual manager and the "feel".
    Human resources in based in Florida with in-person visits to PA. Email contact to HR can range from good to completely ignored, even in very serious matters.
    There seems to be a shared perception by the staff that you are expected to be sitting at your cubicle all the time, breaks are frowned upon.
    The impression is that if you are not still working after 5:00pm you are a slacker.

    Summary:
    My experience has obviously been bad, but the points above are shared openly among the staff, yet there is little ability to bring topics such as above at this company. Even HR is unresponsive, seemingly leaving everything up to the managers, at least in appearance. It appears that those with tenure run the place and are immune to change.

    I do not recommend the company, and expect that new employee will feel their decision to join the company is a mistake quickly.

    Advice to ManagementAdvice

    Stop reading this, pass it on to YOUR manager and be open to change.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    a live exhibit of industrial revolution era

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Warrendale, PA
    Current Employee - Software Engineer in Warrendale, PA

    I have been working at CTR Systems full-time (more than 5 years)

    Pros

    small environment
    if you like to read we read in spare time which is mandatory
    vending machines
    not located downtown so parking is great
    couple of good people

    Cons

    about 99% of offices with windows are lacking digital era capabilities and running around to help other departments making up their own work for themselves. one has an impressive vocabulary though but that's about all.
    hmmm yeah listing bug tracking software as a pro is awfully strange since the majority of companies have these. also don't let this fool you as if it's not used properly by all departments it's kind of useless.
    if you get to be one of the souls that get to travel there are no travel work perks whatsoever
    spending hours meeting to discuss a book means work when you can to get your stuff done
    inconsiderate people leave garbage in lunch room on tables and don't clean up after selves and they aren't required to so maybe this is a pro
    meetings are argumentative rarely productive
    this is the heads down work kind of environment, any time someone is discussing at a desk it's usually about religion and politics or plenty of other non work appropriate topics

    Advice to ManagementAdvice

    declutter the entire building starting with old management. if someone grew up in industrial revolution era or likes clutter and bright paint would be a good worker here.

    Doesn't Recommend
    Negative Outlook
  7. 3 people found this helpful  

    Acquisition didn't fix stressful people or bad practices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Warrendale, PA
    Current Employee - Anonymous in Warrendale, PA

    I have been working at CTR Systems full-time (more than a year)

    Pros

    Paychecks appear on time.
    Team Building Exercises, but they are interactive and "hands on" and hand washing is not frequent here.

    Cons

    Reading assignments on agile methodology and C# in your own time. Never heard of homework assignments at previous jobs. Would rather have the company pay for classes during working hours since after work my priority is my family. Other department managers can skip whatever they want to and show up to meetings when they feel like they should start. No holiday parties or christmas bonus. Lunch room and bathrooms and building in general is dingy. Even outside area has condemned feel. No training here, just start doing. Visiting a customer to learn is a rarity and requires a long day of driving in the middle of the night and returning 15 hours later. A lot of strong personalities leave need for on hand advil.

    Advice to ManagementAdvice

    Start with offering normal business needs like standard hardware with enough memory and accessories, class taking options of any kind to keep skills up to date and offer mandatory personal hygiene classes.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    Bad Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer in Warrendale, PA
    Former Employee - Senior Software Engineer in Warrendale, PA

    I worked at CTR Systems full-time (less than a year)

    Pros

    +Couple people there nice to look at
    +Laptop instead of desktop
    +Sidewalks amply salted

    Cons

    -Dish wand in sink is so old and crusty, it is growing blue cheese
    -Unfair treatment by fellow co-workers to new employees
    -Disrespect for those with alternative lifestyles
    -Desk space to small for larger body types
    -Zero ramp up time or training given to new employees

    Advice to ManagementAdvice

    Treat all employees the equally. Do not set them up to fail.

    Doesn't Recommend
    Neutral Outlook
  9. 2 people found this helpful  

    Old-school work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Warrendale, PA
    Current Employee - Anonymous Employee in Warrendale, PA

    I have been working at CTR Systems full-time (less than a year)

    Pros

    You can surf the internet and watch YouTube all day with reckless abandon and no one will care.
    Keurig K-Cup Maker (but no k-cups provided)

    Cons

    Work environment is depressing (building as well as team attitude). Only windows in the building are reserved for managers. Leaders can't seem to realize that their employees are not happy overall, and cater to the one with the loudest voice, while everyone else is ignored.
    Cheap refurbishment - just a coat of paint. Office in desperate need of a cleaning that goes beyond taking out the trash, which is all that's done now. Carpets belonged in a landfill 20 years ago.
    Cheap environment - no budget for employee training- instead, employees provide training to each other. Outdated, stripey monitors and refusal to purchase new ones.
    Chastised for taking smoke breaks. Healthcare plan has an extremely high deductible and even after you satisfy it, the co-insurance is only 70%.
    No opportunities for career advancement.
    Have I said cheap?

    Advice to ManagementAdvice

    Focus on the actual output of employees, not how much time they spend at their desks. With the acquisition, we all thought the "CHEAP" attribute of the company would change, but it has not. A global company cannot act this way.

    Managers, make time for your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Old Habits Die Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Engineer in Warrendale, PA
    Current Employee - Lead Software Engineer in Warrendale, PA

    I have been working at CTR Systems full-time (more than 3 years)

    Pros

    There is always going to be at least two people at any company that fully believe they have found their "forever" workplace. You can have anything you want here as long as you pay for it yourself. While software practices are slowly being brought up to the 21st century, the lifestyles of the old and busted mentalities still lurk heavily throughout management and employees. If you think you owe the company your life for giving you a job, you will overlook every other review below and write a positive one a few months after being hired. If you think a couple gallons of cheap paint after 30 years is what you're worth, this is the place for you!!!

    Cons

    Residential toilets.
    No 401k match.
    No bonuses.
    Anyone saying there is a work life balance is perfectly content with 2 weeks of PTO and works far more than 40 hours/week.

    Advice to ManagementAdvice

    Start over with ALL new management! The turnover numbers speak for themselves.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Engineer in Warrendale, PA
    Former Employee - Lead Software Engineer in Warrendale, PA

    I worked at CTR Systems full-time (more than 3 years)

    Pros

    Don't go there. All the good things left when management changes.

    Cons

    Bad management bringing in their friends. Forcing silly processes for no reason.

    Advice to ManagementAdvice

    Get rid bad managers. Improve service building.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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Office
Typical cubicle

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