CUNA Mutual Reviews

Updated August 31, 2015
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3.5
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Approve of CEO
CUNA Mutual President and Chief Executive Officer Robert N. Trunzo
Robert N. Trunzo
24 Ratings

Pros
  • There's also an onsite workout facility which to a better work/life balance (in 10 reviews)

  • Flexible work schedule; salary & benefits; underground parking and onsite cafeteria; reasonable work load (in 13 reviews)

Cons
  • Politics within the Credit Union, not CUNA (in 8 reviews)

  • Work-Life balance could be better (in 3 reviews)

More Pros and Cons

87 Employee Reviews

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  1. Audio Visual Intern

    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Audio Visual Intern in Madison, WI
    Current Employee - Audio Visual Intern in Madison, WI
    Approves of CEO

    I have been working at CUNA Mutual (Less than a year)

    Pros

    Great people, very friendly and professional. The intern program offered multiple volunteer opportunities and I was mentored by the most patient and caring people. CUNA has various amenities such as a cafeteria, gym, and a sunny atrium. I learned so much over one summer!

    Cons

    Being that it's such a large company, mistakes are easily made because a lack of communication or understanding of parts of the company. On one side there may be another department doing the same exact project that you're doing and you may not even know it.


  2. Wonderful company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Madison, WI
    Current Employee - Vice President in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time (More than 10 years)

    Pros

    Great mission and vision. Long history of supporting credit union and credit union members. Strong focus on customer service.

    Cons

    No cons, a great place to work.


  3. Great Work for Contractors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Madison, WI
    Former Employee - Business Analyst in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Always innovating and changing - Talented leadership and staff - Contract work is a great foot in the door to a permanent position

    Cons

    - Always innovating and changing - Culture can vary between departments - There are a lot of VPs... - Can be very political

    Advice to Management

    Continue to evolve and leverage the talent in your pools of resources. Don't allow politics in various departments to cause division among staff members.


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  5. People and community first industry leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulatory Compliance in Madison, WI
    Current Employee - Regulatory Compliance in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time (More than 3 years)

    Pros

    Focused, energized and driven professionals with clear vision of strategic direction. Leadership capable of unifying separate units and moving company forward on increasingly competitive market.

    Cons

    Long history of success and industry leading performance can make change hard. Desire to grow can lead out of the comfort zone.


  6. Great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Finance in Madison, WI
    Current Intern - Finance in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual as an intern (Less than a year)

    Pros

    People are extremely helpful and friendly. You could approach almost anyone in the company including the executive team. Great culture overall!

    Cons

    Big business feel. Sometimes hard to figure out who to reach out to when you need a piece of information. Start connecting with people early and you should be fine!

    Advice to Management

    Keep up the good work.


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual (Less than a year)

    Pros

    Good benefits Room for advancement & help to get you where you want to be Training & development opportunities

    Cons

    Corporate restrictions and It's cube life


  8. From best to worst employer in town almost overnite!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Translator in Madison, WI
    Former Employee - Translator in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CUNA Mutual full-time (More than 10 years)

    Pros

    Once was an almost ideal employer!

    Cons

    Very anti-employee atmosphere, employed professional union busting thug for a period.

    Advice to Management

    Make whole ALL victims of the ugliness which prevailed at CUNA Mutual until company realized that it could not continue functioning ith such a philosophy.


  9. Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Life Insurance Agent in Madison, WI
    Current Employee - Licensed Life Insurance Agent in Madison, WI
    Positive Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time (More than 3 years)

    Pros

    Very friendly atmosphere with people looking to succeed. Competitive pay with a great work life balance. This position is perfect for anyone who is looking for routine & steady income. Benefits are excellent for the area with an opportunity to make more. Base pay is fairly accurate for the industry, must be willing to work hard to really make a big bonus.

    Cons

    The job is relatively routine, which some people would find boring. Longer periods of sitting, so you definitely have to be the right type of person for the job. Fairly high turnover, but is expected for sales & because of the competiveness in the industry.

    Advice to Management

    Even though it is sales, it would be nice to have some variance within the job itself. It is a challenging job -same conversations 40+ times a day with demanding metrics. It's difficult to stay focus at times, do to the volatility of incoming calls. It would be nice to have more on going live training to help with the differences amongst the various sites.


  10. Reputation over Competence!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI
    Neutral Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time

    Pros

    The cubicles are decent sized. The on-site gym. The benefits are great. Awesome work-life balance.

    Cons

    1. Too many managers that try to bully/intimidate you and know every little about what you do. 2. When things go wrong because there was an unrealistic deadline and you were too swamped to test things thoroughly, you get blamed over and over again and you hear about it from different departments. 3. There is no diversity, CUNA only hires people of one race. 4. CUNA does not like adapting new technologies! Most managers feel that they need to keep on using the same technology they used twenty years ago for fear that introducing updated technology will agitate customers and end up giving them (managers) a bad reputation. 5. Managers always "accidentally" walking to your desk to look over your shoulder to see what you are working on. God forbid you are not at your desk or are doing something else! 6. Cafeteria food is expensive! 7. Building is bland. Nothing to look at. 8. Contractors are treated like second class employees. 9. Pay is below market. 10. Too many meetings about meetings! 11. Too many "Lifers" work here who just coast and jealously guard their positions at all cost. Even if it means stifling all new ideas so as not to make them look incompetent. 12. People are graded on a curve.

    Advice to Management

    Keep a close eye on your managers. Make sure your employees are being treated and compensated fairly. A complete revamp of the company is needed because everything is just old and outdated. Fresh talent and ideas are needed to make CUNA competent. Stop with the many layers, meetings, requests, permissions to do every little thing!


  11. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Madison, WI
    Current Employee - Sales Representative in Madison, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CUNA Mutual full-time (More than 3 years)

    Pros

    Fair company, great presence in a good marketplace, it's hard to get fired if that's what you are looking for, good benefits,

    Cons

    Slow to change, they say if you don't like something, particularly your manager, just wait a little while and it will change

    Advice to Management

    Be more open minded



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