CUNA Mutual Reviews in Madison, WI

Updated September 10, 2014
Updated September 10, 2014
107 Reviews
3.3
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CUNA Mutual President and Chief Executive Officer Robert N. Trunzo
Robert N. Trunzo
9 Ratings

Review Highlights

Pros
  • There's also an onsite workout facility which to a better work/life balance (in 9 reviews)

  • Flexible work schedule; salary & benefits; underground parking and onsite cafeteria; reasonable work load (in 11 reviews)


Cons
  • Politics within the Credit Union, not CUNA (in 8 reviews)

  • High turnover; including in management (in 3 reviews)

More Highlights

63 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Best company culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Madison, WI
    Former Employee - Intern in Madison, WI

    I worked at CUNA Mutual as an intern for less than a year

    Pros

    Nice people and nice environment. They really put the customer's value first, not focus on their own benefits.

    Cons

    The IT system is pretty old, they put a lot of extra resources to fix it or deal with it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Manager  in  Madison, WI
    Current Employee - Senior Finance Manager in Madison, WI

    I have been working at CUNA Mutual full-time for more than 5 years

    Pros

    Good work life balance, good compensation and benefits. Madison is a nice place to raise a family.

    Cons

    Slow career advancement, resistant to change, mediocrity in senior management

    Advice to ManagementAdvice

    Develop internal talent

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Typical corporate company with both good and bad sides

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Madison, WI
    Former Employee - Anonymous Employee in Madison, WI

    I worked at CUNA Mutual full-time for more than 3 years

    Pros

    Starting salaries and most benefits are great - 3 weeks vacation, plenty of personal (sick) time, annual bonuses; underground parking, onsite gym, flexibility with hours & work-from-home options, very philanthropic

    Cons

    Middle management is lacking in experience as they are not usually experienced or trained for the role, cubicle-land makes it distracting at times, recent change of CEO is giving those in the company a sense of drudgery.

    Advice to ManagementAdvice

    Those at director-level are great to work with and they come with the experience needed; it's assumed that senior managers know their role and are often difficult, at best, to work along side of.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Excelent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President for International Operations  in  Madison, WI
    Current Employee - Vice President for International Operations in Madison, WI

    I have been working at CUNA Mutual full-time for more than 8 years

    Pros

    Great values and the best in Niche market Credit Unions; however they are facing the challenges of maintaining the excellent Credit Union Values

    Cons

    Very evident lack of diversity and understanding of other cultures, very small representation of Minorities .. They do not underastand or want to understand International Business or multicultural environments

    Advice to ManagementAdvice

    Get diversity in the business and the work environment>
    everyday more Creit Unions are electing to go somewhere else for their services

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fair for a larger company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Several Titles Held  in  Madison, WI
    Former Employee - Several Titles Held in Madison, WI

    I worked at CUNA Mutual full-time for more than 10 years

    Pros

    Much better leadership and qualified talent than in previous years. After restructure, silo-ed structures were broken down and a lot of dead weight was eliminated. Generous benefits package.

    Cons

    Tremendous amount of politics and favoritism still exist, as does silo-ing. After restructure, many areas went back to original methodologies and added back unnecessary positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Managers won't know what you do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Madison, WI
    Current Employee - Anonymous Employee in Madison, WI

    I have been working at CUNA Mutual full-time for more than 3 years

    Pros

    Promotions can be had if you perform well and have the background or education. They generally don't work you too hard.

    Cons

    Everyone is too focused on goals outside of normal job duties. Too many acronyms, business jargon, and politics. Metrics, metrics, metrics.

    Advice to ManagementAdvice

    Take time with your direct reports to figure out how they contribute to your team--it will help you understand when they need help or are over-worked. If you don't have a general idea of what they do, you shouldn't be managing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Safe Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Consultant  in  Madison, WI
    Current Employee - Test Consultant in Madison, WI

    I have been working at CUNA Mutual as an intern for less than a year

    Pros

    Benefits, location, gym, cafe, can move around in the company

    Cons

    Moves at a slow pace, Not the most exciting,

    Advice to ManagementAdvice

    encourage more creativity

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Flexible and Casual, But Lacks Rewards for Good/High Performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Developer  in  Madison, WI
    Current Employee - Business Systems Developer in Madison, WI

    I have been working at CUNA Mutual full-time for more than a year

    Pros

    on-site gym; on-site cafeteria; casual environment; flexible work schedule; ability to telecommute; good benefits; good salary; underground parking

    Cons

    IT Developers are union jobs. It's a con if you are a fast learner and high performer because there is a minimum amount of time before you can get promoted to the next level, even if you already meet the other job requirements for that next level. Very unsatisfying advancement opportunities.

    Advice to ManagementAdvice

    Add more rewards throughout the year for good performance. The union positions are keeping average performers at the company but getting high performers out of the door because of the lack of rewards and growth opportunities.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    All around great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II  in  Madison, WI
    Current Employee - Project Manager II in Madison, WI

    I have been working at CUNA Mutual full-time for more than a year

    Pros

    - Numerous opportunities to grow professionally within the organization
    - Company paid professional development activities
    - Year end profit sharing tied to your performance and base pay
    - On-site cafeteria with plenty of options for all appetites
    - Great work culture and people
    - Heavily invested in being good community stewards
    - Compensation and benefit package is very competitive with the Madison market
    - Offer flexible work schedules and the ability to work remotely either full-time or as needed
    - Underground parking is available to full-time employees
    - Opportunity for contractors to come on-board as full-time employees

    Cons

    - Some employee's have been tenured too long with the organization and in some cases (not all) are resistant to changes both from a business operations and IT point of view
    - Contractor churn is slightly high on projects (not always)

    Advice to ManagementAdvice

    No advice to the management team as the have been moving the organization towards being attractive to potential employees at all levels (new employee to the market, experienced talent, and current and internal employees). The benefits package remains competitive via salary and profit sharing bonuses, opportunity for growth remains high, and constantly challenging and rewarding work environment are available to employee's should they choose it

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Conservative, conservative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager - IT  in  Madison, WI
    Former Employee - Senior Manager - IT in Madison, WI

    I worked at CUNA Mutual full-time for more than 3 years

    Pros

    Very friendly staff, excellent facilities, stable customer base

    Cons

    Corporate nepotism. You need to get on the 'inside' to advance or be taken seriously. Every single decision of any significant magnitude requires a consensus from so many people, work and projects move at the speed of smell. As risk adverse a company as I've ever worked for.

    Advice to ManagementAdvice

    You don't know talent when it is right under your nose. Stop ignoring result oriented folks if you ever want to accomplish something in shorter timelines and lower cost. Of course you'll have a 'strong' team when you all drink and golf together. That means you are close, not effective.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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