CVS Health Reviews in Irving, TX

Updated September 30, 2014
Updated September 30, 2014
3,190 Reviews
2.6
3,190 Reviews
Rating Trends

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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,172 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 104 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 61 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 162 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Irving, TX
    Current Employee - Pharmacist in Irving, TX

    I have been working at CVS Health full-time (more than an year)

    Pros

    If you have a good script flow, you will be granted more tech hours. If you know how to manage people, this is the job for you because that can make or break your pharmacy. It's a great beginner job to get your feet in the door for other retail/grocery store pharmacy jobs. You get every other weekend off and you alternate AM and evening shifts with your partner.

    Cons

    They like to require you to do a lot of things in addition to your pharmacist duties. CVS is very metric based and they have monthly reports to show you your good/bad numbers. If you can understand the reports and how to improve, then the district supervisors and managers won't get on your case (as much).

    Advice to ManagementAdvice

    Front store management should continue to build a good relationship with pharmacists.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good Company to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Irving, TX
    Current Employee - Senior Account Manager in Irving, TX

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Will hire without a lot of experience for an account management position. You can gain good experience in a excellent field. Good pay with opportunity for career advancement.

    Cons

    Teams are excellent, but work life balance can be difficult especially during the last several months of the year through the beginning of the next. Account managers are expected to be able to handle a large book of business while constantly adding more responsibilities.

    Advice to ManagementAdvice

    Hire for the demand and do not over burden your employees.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist In Charge in Irving, TX
    Current Employee - Pharmacist In Charge in Irving, TX

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    There are not any pros.

    Cons

    Fourteen hour shifts for pharmacists, no breaks, very little help.

    Recommends
    No opinion of CEO
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  5.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Irving, TX
    Current Employee - Account Executive in Irving, TX

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Flexibility, challenging work environment, leadership

    Cons

    Salary, large organization, perks, culture

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Maybe if your desperate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Eligibility Benefits Specialist in Irving, TX
    Former Employee - Eligibility Benefits Specialist in Irving, TX

    I worked at CVS Health as a contractor (less than an year)

    Pros

    Nice Office Building
    Nice Cafeteria on Site
    Pay

    Cons

    I was not a CVS employee, I was a contractor from a staffing agency. I've never worked at such a place were management was feared and the morale was so low. If management hears you talking too much you get an email to keep it down. They like it silent, no laughter or socializing. No smiles from other coworkers. Very strict environment, your every move is tracked including when you go use the restroom. You are told when you need to log out of the tracking system at the end of the day and even after your told to log out you are told to not leave till 7pm. Even if its at 6:58 you are told to log off. What freaking difference does 2 min make? Also management does not like to talk to you face to face, its all instant messages or emails. They don't smile at you or say hello. They only like to talk to the actual CVS employees which by the way i'd say about 90% of the people on the floor were contractors like myself. I couldn't take it anymore working there.

    Advice to ManagementAdvice

    If you treat your employees better maybe there wouldn't be such high turnover. Treat the temps better, they may want to work for you permanent someday. Loose up, and don't be so strict.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Interesting, evolving, challenging company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Irving, TX
    Current Employee - Manager in Irving, TX

    I have been working at CVS Health full-time (more than 8 years)

    Pros

    Solidified their branding as a healthcare provider by dumping tobacco products. Made me very proud.

    Cons

    Lots of "fire drills" in corporate sphere.

    Advice to ManagementAdvice

    Stop wasting $$$ on consultants. Listen to your own staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Loved CVS Caremark Specialty Pharmacy in Irving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Irving, TX
    Current Employee - Pharmacy Technician in Irving, TX

    I have been working at CVS Health full-time (less than an year)

    Pros

    - It's a specialty pharmacy, so you get real familiar with a select few meds which lowers your chances for errors
    - Management was great
    - Great coworkers
    - Family environment
    - Pay was decent
    - As a benefit verification rep you have more freedom to get your work done the way you see fit, rather than being mircomanaged

    Cons

    Not a lot of room to grow without a degree

    Advice to ManagementAdvice

    In a complex environment such as benefit verification, it was nice to have the flexibility needed to get things done without having someone micromanaging you. I actually enjoyed my job and worked very hard to get things accurate.

    Recommends
    No opinion of CEO
  9.  

    CVS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in Irving, TX
    Current Employee - Quality Analyst in Irving, TX

    I have been working at CVS Health full-time (more than 5 years)

    Pros

    Flexible with your wk schedule

    Cons

    No work life balance really

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Worst Place To Be!!! Do NOT Join CVS Garbage! Unless you've been out work for over a year!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at CVS Health full-time (less than an year)

    Pros

    There are NO Pros in CVS Caremark.

    Cons

    Worst Management Group I have ever dealt with like Kids in Elementary and they do Micro Manage! Favoritism All the way! Most STRESSFULL job ever! Current looking for another Job!!! And 10+ other employees in this department are too.

    Turn Over is so HIGH that management put a Freeze on transfers out the department!!!

    Advice to ManagementAdvice

    You cannot give advice for something they knowingly do!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Lots of Work!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at CVS Health full-time (more than an year)

    Pros

    Job stability, maybe if management likes you. Managers can be messy.

    Cons

    No standard process in this department. They do not actually fix problems they just work around them without ever finding a proper/logically solution.This department just pile the work on you, whether you new or not. Turn over rate is being notice by upper management. Half the department is looking for a way out! **Please note in this dept you can not take more than 2 consecutive days off during welcome season which is Oct - Jan** Only dept that has this block out.

    Advice to ManagementAdvice

    Better training program, appreciate and respect your employees , hire more people cause it's just 2 much work and maybe you can retain your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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