CVS Health

  www.cvshealth.com
  www.cvshealth.com

CVS Health Reviews in Orlando, FL

Updated December 13, 2014
Updated December 13, 2014
3,456 Reviews
2.6
3,456 Reviews
Rating Trends

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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,281 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 42 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 107 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 67 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 172 reviews)

More Highlights

20 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    15 year manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL

    I worked at CVS Health

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to ManagementAdvice

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good company that expects alot of its managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orlando, FL
    Current Employee - Store Manager in Orlando, FL

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Good benefits and oppurtunity to move around

    Cons

    Long hours and somewhat low wages. Once you make store manager it is hard to move up

    Advice to ManagementAdvice

    Hold Pharmacists responsible for the pharmacy area

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very Satisfying

    Current Employee - N/A in Orlando, FL
    Current Employee - N/A in Orlando, FL

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Being able to assist and help others

    Cons

    No consistency, no recognition not enough incentives no raises

    Advice to ManagementAdvice

    Be more informative with your employees, recognize all employees and not a select few. Be more consistent and encourageable with the work environment

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Orlando, FL
    Current Employee - Shift Supervisor in Orlando, FL

    I have been working at CVS Health full-time

    Pros

    Flexible, easy job, not much else to mention

    Cons

    Everything else. Low pay, lack of concern for employees

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Worst Company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Orlando, FL
    Current Employee - Cashier in Orlando, FL

    I have been working at CVS Health part-time (more than an year)

    Pros

    The people at my immediate store are great people.

    Cons

    The "full time" employees get about 33 hours a week. The customer service is terrible considering two employees are all there is at each store. The CVSs in my area get held up approximately once every 4 months, and you will be terminated if you are robbed and your cash drawer contains over 300 dollars.

    Advice to ManagementAdvice

    1. Update your rewards system. The process of filling out a sheet of paper no longer exists anywhere else. People fill out paperwork and hold up the line and get angry when CVS loses their info (which happens often.
    2. Hire additional employees to keep the stores clean, offer customer service, and hang tags and marketing materials on time. Signs are never completed due to understaffing. If the signs were hung, we would make up the difference.
    3. Update the store's front end. The store I work for is very worn out. It's registers are almost 15 years old (from Eckerd) and they have a lot of glitches. The photo lab is out of order most of the time.
    4. Pay more. Your employees loathe you. The morale is astonishingly low, and in the year I have worked here, horrible steps have been taken to cut costs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    It was very delightful and stress- free process.

    Current Employee - Pharmacy Technician in Orlando, FL
    Current Employee - Pharmacy Technician in Orlando, FL

    I have been working at CVS Health part-time (less than an year)

    Pros

    That CVS sends your application to all their locations and you may get a call back from a location you didn't even apply for !

    Cons

    Starting salary and Very long employment process :
    Applied and waiting for call back - 1 week
    Interview - 1 week
    Drug screening - 1 week

  8. 1 person found this helpful  

    I wouldn't recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orlando, FL
    Current Employee - Store Manager in Orlando, FL

    I have been working at CVS Health full-time (more than an year)

    Pros

    good pay with a degree

    Cons

    you literally do EVERYTHING in the entire store and don't get enough allotted time or people to complete tasks. HORRIBLE HOURS

    Advice to ManagementAdvice

    STOP CUTTING HOURS and maybe you'll keep new managers more than a year at a time ;) and also this new benefits thing .. ew

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    CVS was a great Company. WAS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist In Charge in Orlando, FL
    Current Employee - Pharmacist In Charge in Orlando, FL

    I have been working at CVS Health full-time (more than 5 years)

    Pros

    People you work with become great friends. There is a sense of community among employees. Extra bucks come in handy!!

    Cons

    Company profit is being sucked out of the employees: cuts on staff hours, holiday pay cuts, no overtime (so you end up working through breaks/off the clock)

    Advice to ManagementAdvice

    In order to make money, you have to spend money. Disgruntled employees can ruin a company
    Make your employees happy and it'll trickle down to your customers. Field management doesn't know the meaning of "managing". The district cannot retain good talent because of ridiculous
    raise guidelines and work load.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    shift suoervisor b

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor B in Orlando, FL
    Current Employee - Shift Supervisor B in Orlando, FL

    I have been working at CVS Health full-time (more than an year)

    Pros

    none at all worst job ever

    Cons

    everything but it is a job

    Advice to ManagementAdvice

    pay better in order to keep good people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Depends on the Pharmacist you work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Orlando, FL
    Former Employee - Pharmacy Technician in Orlando, FL

    I worked at CVS Health full-time (more than 3 years)

    Pros

    It all depends on the pharmacist you work with. Hours can be flexible. Coworkers very nice. Enjoyed the working environment. Always busy. One of the busiest stores in the area.

    Cons

    Customers not always nice. Insurance is confusing and overwhelming at first. Some pharmacists are very difficult. Hourly pay is too low for the amount of work being performed!!

    Advice to ManagementAdvice

    Pay your techs what they are worth! Especially if they are there for years!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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