CVS Health Reviews

Updated September 30, 2014
Updated September 30, 2014
3,094 Reviews
2.6
3,094 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,127 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 102 reviews)


Cons
  • Upper management never once gave any indication that they cared about their employees (in 157 reviews)

  • The main one is there is absolutely no work/life balance whatsoever (in 54 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Fantastic Experience working in a Fast paced, strategic replenishment company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  North Andover, MA
    Current Employee - Assistant Store Manager in North Andover, MA

    I have been working at CVS Health full-time for more than a year

    Pros

    Working in a 24 hour store there is greater flexibility with scheduling the staff as well as personal needs when needed. Tasks are done on specific days and you can be more efficient if you incorporate the overnight staff into the tasks that are normally done during the day. I have to say I love my job in my current 24 hour store.

    Cons

    If your going for store management you will bounce around. Once you find a store that works for you for location, hours, and team you may just be moving again until you get your own store. Average length in one store is 8 months to a year. Also the pay for management is not as good as some other retailers. There is a pay cut for your training period and most likely you are already took one to come here if your are already in management somewhere. The work load can be a shocker as well even if you are expecting it and are used to something similar.
    Management training is not great for work life. Training in a store and helping out other stores would be much more beneficial than actually transferring to other stores. It doesn't take long for a manager to learn tasks and usually you just need to go through the experience in order to learn. It's tough to constantly adapt to new store managers with different guidelines of schedules when you have young ones at home no matter how flexible you are.

    Advice to ManagementAdvice

    Medical benefits for a family are not very good. Everything is out of pocket and you can't even use the minuteclinic. This needs to be more affordable for a family. Kids HAVE to go to the doctor and we have to work. It's much more convenient to go to the minuteclinic for small things like strep and ear infections. Also as a manager we need to revisit how we do our hiring. The recruiters are working 3 clients per store whether or not that client is responding or not.. Basically you could waste 2 weeks on a client that is not even interested in the job before we move on to someone who does. Our stores need 1-3 people when we are hiring and at this rate is take 3-6 months to hire one person. When you have an immediate need this is way too long. Management Trainees or assistant managers should be on a bench in a couple districts. Once your hired your in one district but many stores are in need of management and it would be nice to be able to get closer to home rather than farther and farther away in most cases. Assistants should be trained by the best store managers and meetings offsite once a month with multiple district managers. I have noticed the DM's are very different and it's hard to switch from one district to another.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Rewarding career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    I enjoyed working with the patients. Friendly atmosphere.

    Cons

    A little too busy at times

    Advice to ManagementAdvice

    Need to manage time more widely

  3. 1 person found this helpful  

    Not Bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Flexible hours, the management was good.

    Cons

    There aren't really any, honestly.

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  5. 1 person found this helpful  

    Ehh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time

    Pros

    Will learn a lot of information quickly and can move up in the company

    Cons

    Not enough hours and pay is not worth the responsibility

    Advice to ManagementAdvice

    Take more time to train employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor B  in  Fresno, CA
    Current Employee - Shift Supervisor B in Fresno, CA

    I have been working at CVS Health part-time for more than 5 years

    Pros

    The employees at this store are really easy to get along with and work with. The company is really flexible with school schedules and time off requests.

    Cons

    It is incredibly hard to get promoted with this company. Most will start as a cashier and leave as a cashier. Most stores are open 365 days/year so working holidays is mandatory unless you get lucky.

    Advice to ManagementAdvice

    At the store level, management is great. But once corporate steps in, it can be very stressful. Store managers go through a lot and aren't compensated enough for their time and stress.

  7.  

    okay company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician  in  Phoenix, AZ
    Current Employee - Pharmacy Technician in Phoenix, AZ

    I have been working at CVS Health full-time for more than 3 years

    Pros

    I really like that my store is.very flexible with my hours

    Cons

    I wish they would pay there employees more.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I worked for CVS for almost 15 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Trenton, NJ
    Former Employee - Assistant Manager in Trenton, NJ

    I worked at CVS Health full-time for more than 10 years

    Pros

    There are stores nationwide, so you can transfer almost anywhere if you're moving. A good benefits package is available if you have benefits with the company

    Cons

    There isn't always enough help at store level. It's difficult to maintain a good work/life balance, especially around the holidays.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Fine for part-time college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Photo Lab Technician  in  Commack, NY
    Former Employee - Photo Lab Technician in Commack, NY

    I worked at CVS Health part-time for more than a year

    Pros

    Clean work environment, expectations known,

    Cons

    When I was there it took 6 months for my raise to come through. I had to come back after I quit and work a few hours to be able to retro-activate my raise. However I believe it was my manager's laziness at my particular store. I also had little training for photo and was self taught the ins-and outs.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at CVS Health

    Pros

    Not enough hours to,complete task short,staff

    Cons

    Staffing needs to be better

    Advice to ManagementAdvice

    Care about employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good place to develop basic customer service skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Falls Church, VA
    Former Employee - Cashier in Falls Church, VA

    I worked at CVS Health part-time for more than 3 years

    Pros

    Easy to get a job as cashier and move up the ranks to supervisor, assistant manager, etc.

    Cons

    very repetitive, unlimited amount of tasks to accomplish (you're never done until you clock out), grouchy old customers, management is sales driven and points driven and tends to care less about their workers.

    Advice to ManagementAdvice

    Ask for associate feedback and involve them in mentally stimulating tasks so they do not feel like monotonous factory workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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