CVS Health Reviews

Updated July 31, 2015
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2.7
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Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,747 Ratings

Pros
  • Work life balance is very positive (in 42 reviews)

  • Great for students with flexible hours (in 107 reviews)

Cons
  • If you wont work life balance don't work here (in 67 reviews)

  • Always getting yelled at from upper management (in 172 reviews)

More Pros and Cons

4,991 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (145)

    15 year manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL

    I worked at CVS Health

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.


  2. Great customers, the staff at my store get along really well.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Cashier in Springfield, MO
    Current Employee - Customer Service Cashier in Springfield, MO

    I have been working at CVS Health (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule. Varying levels of work daily. You can move up pretty quickly if you have the desire and a flexible schedule.

    Cons

    Some days, there is allot to get done. It's usually one cashier and one shortcut on duty. Sometimes, it's just not enough.

    Advice to Management

    Things at my store are good. I feel appreciated.


  3. Waiting Game

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor A in Ann Arbor, MI
    Current Employee - Shift Supervisor A in Ann Arbor, MI

    I have been working at CVS Health full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you have the potential to grow in the company. Pay is good if you know how to negotiate. Employee discounts are extremely good compared to other stores.

    Cons

    -Wait and see game to move up in the company, either have to wait for someone to die or quit in order to get promoted.

    Advice to Management

    Try to to promote or create program that gets employee moving up faster and reward those who want to climb the ladder.


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  5. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Java Developer in Jersey City, NJ
    Current Employee - Java Developer in Jersey City, NJ

    I have been working at CVS Health (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible working hours. Good salary being in Rhode Island.

    Cons

    Not too friendly people. People just sit in cafe doing nothing but talk!! I sometimes feel that it doesn't work in favor of the company.


  6. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Harrisburg, PA
    Current Employee - Cashier in Harrisburg, PA

    I have been working at CVS Health (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    discounts and making friends and store is close to home

    Cons

    not enough hours rude customers


  7. Pros/Cons

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    good job security long term

    Cons

    low pay scale with low increases.


  8. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It has a lot of regular customers.

    Cons

    Not enough hours for myself.

    Advice to Management

    Appreciate your employees they are trying their best.


  9. Clerk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    good work life balance shows

    Cons

    i am really just trying to see other stuff on this website


  10. Clerk/Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The culture is phenomenal. They are always looking out for your best interest, usually. They're also very flexible with your schedule, as long as you let them know in advance. They constantly offer training and help in your field.

    Cons

    When they hire you, they usually will start you as a clerk/cashier regardless of what you applied for. They then will assign you to where the want you, even if that's not what covers your title.

    Advice to Management

    I would suggest that management should understand that your dailey duities shoild be relected by your position title. For example, I applied as a Beauty Advisor to gain retail experience in Cosmetics. I am currently labeled as a Cashier, but all I do is stock and push makeup! Though, that won't be seen on my resume.


  11. Basically Customer Service Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cvs Pharmacy Tech in Glen Rock, NJ
    Current Employee - Cvs Pharmacy Tech in Glen Rock, NJ

    I have been working at CVS Health full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Introduction to FDA regulations, HIPAA regulations, Pharmacology, Toxicology, great job for undergraduates in a life sciences field.

    Cons

    Customers..... some management tactics/ideas, breaks are not long enough.

    Advice to Management

    I understand this is a "Big Business Corporation", but at it's core it is a pharmacy. There were times when "customers" were being out of control over higher class drugs and the prescription was simply just filled to avoid conflict or a bad review... Dealing with shady characters like this make you question whether all the training is for nothing just so for a good review when in reality we could be potentially dealing with a drug addict.



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