CVS Health Reviews

Updated October 28, 2014
Updated October 28, 2014
3,233 Reviews
2.6
3,233 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,195 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 105 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 63 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 163 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Store Manager in resignation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CVS Store Manager in Saint Petersburg, FL
    Current Employee - CVS Store Manager in Saint Petersburg, FL

    I have been working at CVS Health full-time (more than an year)

    Pros

    Stability and Generally it is not as hard as complexed as other retail operations. You are Store Manager but you are mainly in charge of Grocery and HBC which is 20% business and you act as support and secretary with the stuff they need.

    Cons

    You are manager on paper unless you are in 24 hour store with bigger payroll. If you are not you will likely have one cashier and yourself in the building plus RX stuff. Which means you will have to do everything by yourself, including planograms, cleaning, facing up, dealing with all kind of issues, taking out trash, banking, deposits and all financials, build displays and so on. There is very little delegation.
    If you are not of RX background, Store Manager is probably as far that you can go up.

    Advice to ManagementAdvice

    Put more hours in the store, especially that you are making a lot of money.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Good company, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Boston, MA
    Former Employee - Store Manager in Boston, MA

    I worked at CVS Health full-time (more than 8 years)

    Pros

    I was able to start and build a career with CVS. I started as a clerk in high school and left eight years later as a store manager. I was part of the old school customer service focused CVS.

    Cons

    CVS became all about the mighty dollar. They treat their customers and employees like crap now.

    Advice to ManagementAdvice

    Re-focus on what made CVS into CVS.

    CUSTOMER SERVICE & RESPECTING YOUR PEOPLE.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Fast paced job, with lots of tasks to accomplish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Good work environment, very flexible with scheduling, good training program.

    Cons

    Lots of paper work that get in your way of being able to spend quality time on the sales floor. You work with very small teams for your shift, usually just you and a cashier.

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  5. 4 people found this helpful  

    I have learned a lot of useful skills but it is very fustrating and under staffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Flexible schedule, employee discount

    Cons

    Stressful and never really trained properly

    Advice to ManagementAdvice

    We are not all capable of doing it all. No more pcq calls and better communication among employees.

  6. 1 person found this helpful  

    Easy work for the most part, but never enough time to get stuff done. Company pays dirt wages.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    As long as you're not a manager, things go pretty smoothly... Clock in, work, clock out.

    Cons

    Corporate doesn't seem to want their employees to succeed. They're more likely to tear then down in visits instead of building up a good team. They don't pay well at all.

    Advice to ManagementAdvice

    Pay livable wages.

  7.  

    The company provides outstanding feedback.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CVS Health full-time (more than 5 years)

    Pros

    Great benefits, pay, advancement, good working environment and daily meetings.

    Cons

    Not enough help during shifts.

    Advice to ManagementAdvice

    Hire more people to handle the registers.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Supervisor B

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor B in Norwalk, CA
    Former Employee - Shift Supervisor B in Norwalk, CA

    I worked at CVS Health full-time (more than 8 years)

    Pros

    Good place to work , good benefits. Lots of over time.

    Cons

    Hard to get a breaks, sometimes lunches. Most of the time u work with 1 to 2 people in shift. Always under staff. Making the one person there work super hard.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    10 years

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    good benifits good schedule good 401k good teams( if your lucky)``

    Cons

    bad management, no real knowledge in the upper level management- they know whats going on and turn a blind eye

    Advice to ManagementAdvice

    go to college and be more appreciative of your staff

  10.  

    I love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Bayshore, NC
    Current Employee - Pharmacy Technician in Bayshore, NC

    I have been working at CVS Health full-time (more than an year)

    Pros

    I love my job so much. My customers can be a bit too much at times but I love my co workers.

    Cons

    They are no con. When you love someone you just don't treat them bad.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    It's ok but not a career job if this is your only option go for it.!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    My coworkers are great I have grown to like everyone I also love the location it's very fast paste.! Some of the customers are very nice I have met a lot of great people.! Cvs will work with your schedule. I also get great hours 35-40 a week even tho I am part time.

    Cons

    The low pay is my biggest con I've been there for two years and I barley make enough to make ends meet.! I work in a downtown area so some of the customers are rude and have very low patients and horrible attitudes but we have to put them first in any situation.! Managers never acknowledge your good work in keeping the store together and providing excellent customer service all they care about is getting the score of the month so they can get their bonus.! Overall cvs isn't a bad company but they should pay employes more for all they have to do.!! A billion dollar company shouldn't be paying min wage in my opinion.!

    Advice to ManagementAdvice

    Pay your employees more.! You would be one of the best company's

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