CVS Health Reviews

Updated October 30, 2014
Updated October 30, 2014
3,239 Reviews
2.6
3,239 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,196 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 105 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 63 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 163 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Store Manager in resignation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CVS Store Manager in Saint Petersburg, FL
    Current Employee - CVS Store Manager in Saint Petersburg, FL

    I have been working at CVS Health full-time (more than an year)

    Pros

    Stability and Generally it is not as hard as complexed as other retail operations. You are Store Manager but you are mainly in charge of Grocery and HBC which is 20% business and you act as support and secretary with the stuff they need.

    Cons

    You are manager on paper unless you are in 24 hour store with bigger payroll. If you are not you will likely have one cashier and yourself in the building plus RX stuff. Which means you will have to do everything by yourself, including planograms, cleaning, facing up, dealing with all kind of issues, taking out trash, banking, deposits and all financials, build displays and so on. There is very little delegation.
    If you are not of RX background, Store Manager is probably as far that you can go up.

    Advice to ManagementAdvice

    Put more hours in the store, especially that you are making a lot of money.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Fast paced job, with lots of tasks to accomplish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Good work environment, very flexible with scheduling, good training program.

    Cons

    Lots of paper work that get in your way of being able to spend quality time on the sales floor. You work with very small teams for your shift, usually just you and a cashier.

  3. 3 people found this helpful  

    Good company, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Boston, MA
    Former Employee - Store Manager in Boston, MA

    I worked at CVS Health full-time (more than 8 years)

    Pros

    I was able to start and build a career with CVS. I started as a clerk in high school and left eight years later as a store manager. I was part of the old school customer service focused CVS.

    Cons

    CVS became all about the mighty dollar. They treat their customers and employees like crap now.

    Advice to ManagementAdvice

    Re-focus on what made CVS into CVS.

    CUSTOMER SERVICE & RESPECTING YOUR PEOPLE.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    I have learned a lot of useful skills but it is very fustrating and under staffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Flexible schedule, employee discount

    Cons

    Stressful and never really trained properly

    Advice to ManagementAdvice

    We are not all capable of doing it all. No more pcq calls and better communication among employees.

  6.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Willoughby, OH
    Former Employee - Pharmacy Technician in Willoughby, OH

    I worked at CVS Health part-time (more than an year)

    Pros

    Training was thorough for pharmacy technicians but completing classes and online training modules. Time off was never a problem, but that could depend on your manager. Friendly environment, workers easy to get a long with.

    Cons

    Very busy store but that's expected in retail. Sometimes not enough technician help. Some of the reports they make you do are overkill but that's what drives company profits

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    CVS is great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Heart warming, friendly work place

    Cons

    no cons in working at CVS

  8.  

    Great place to work for decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor B in Glendale, AZ
    Current Employee - Shift Supervisor B in Glendale, AZ

    I have been working at CVS Health full-time (more than an year)

    Pros

    20% of non sale items
    30% of cvs brand items
    Great team environment

    Cons

    Pay is not substantial
    They never want to give you your vacation time. always too "busy" for PTO

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    The company provides outstanding feedback.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CVS Health full-time (more than 5 years)

    Pros

    Great benefits, pay, advancement, good working environment and daily meetings.

    Cons

    Not enough help during shifts.

    Advice to ManagementAdvice

    Hire more people to handle the registers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Supervisor B

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor B in Norwalk, CA
    Former Employee - Shift Supervisor B in Norwalk, CA

    I worked at CVS Health full-time (more than 8 years)

    Pros

    Good place to work , good benefits. Lots of over time.

    Cons

    Hard to get a breaks, sometimes lunches. Most of the time u work with 1 to 2 people in shift. Always under staff. Making the one person there work super hard.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    good solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor (Overnight)
    Current Employee - Shift Supervisor (Overnight)

    I have been working at CVS Health (more than an year)

    Pros

    The structure is basically good, The work is satisfying if you like retail, and the customer base is very loyal (lots of familiar faces come in there everyday.)

    Cons

    I work overnight so most of the important store info does not get passed along to me, I find myself often looking for information myself, which can be a little stressful.

    Advice to ManagementAdvice

    Make sure all into is communicated to all team members, regardless of work time.

    Recommends
    Positive Outlook

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