CVS Health

www.cvshealth.com
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CVS Health Reviews

Updated February 26, 2015
Updated February 26, 2015
3,804 Reviews
2.6
3,804 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,406 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 42 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 107 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 67 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 172 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 46 people found this helpful  

    15 year manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL

    I worked at CVS Health

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to ManagementAdvice

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Nice people to work with.
    Job wasn't too difficult.
    I thought the pay was fair.

    Cons

    I don't think they gave enough training before leaving you alone as a shift manager.

  3.  

    Satisfying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    working with a very large team helped me advance my skills. Management style allowed me to be autonomous and self directed.

    Cons

    there was very little opportunity to develop relationships with team members. all business and no personality made the work strained and tense.

    Advice to ManagementAdvice

    find ways to bring the teams together. having weekly conference calls just to discuss what we are working on would do wonders.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company with fantastic growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Buffalo Grove, IL
    Current Employee - Senior Director in Buffalo Grove, IL

    I have been working at CVS Health full-time (more than a year)

    Pros

    Unlimited resources to achieve a desired result

    Cons

    Large org grown by aquisition making it challenging to navigate at times.

    Advice to ManagementAdvice

    Recognize colleagues even more than we currently do

    Recommends
    Positive Outlook
  6.  

    Best company to shop. Worst company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor A in Atlanta, GA
    Current Employee - Shift Supervisor A in Atlanta, GA

    I have been working at CVS Health

    Pros

    I know most people look for discount when working for retail stores but CVS can change that. Sure discounts are important but if you are a people person, you'll find more joy in helping others that in getting a discount. Of course such discovery is relative... I'm what normal people call "financially stable". My parents were successful millionaires and I'man only child.... so me working was only about helping people.

    Cons

    If you want to progess in the company, skip your direct manager and go straight to the DM... Trust me.

    Advice to ManagementAdvice

    DMs need to stop trusting their store managers because every single store managers is in it for themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Very great work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Very positive work environment

    Competent, knowledgable staff

    Passionate about delivering their services

    Cons

    Don't adapt well to changing technologies

    Advice to ManagementAdvice

    In order to expand your company, you have to be able to keep up with new technologies

    Recommends
    Positive Outlook
  8.  

    Pharmacy Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    The employees were very nice, I always got along with them.

    Cons

    For all the work we did, the pay should be better

    Advice to ManagementAdvice

    need way more tech, so many customers

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Cvs review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Buffalo, MN
    Current Employee - Shift Supervisor in Buffalo, MN

    I have been working at CVS Health

    Pros

    Benefits, friendly, good training great manage to

    Cons

    Not enough people working at a time

    Advice to ManagementAdvice

    Love my management team

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company to work for, very supportive staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor B in Toledo, OH
    Current Employee - Shift Supervisor B in Toledo, OH

    I have been working at CVS Health

    Pros

    The atmosphere is very friendly and comfortable. Yu can easily get to know all workers in the building. Great advancement opportunity due to expanding.

    Cons

    Low pay for some areas.

    Advice to ManagementAdvice

    Show employees at least one new thing every week. this keeps them engaged and interested in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Time for a Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at CVS Health full-time (more than 5 years)

    Pros

    Close to home. Good rewards program.

    Cons

    Staffing, advancement, work life balace

    Advice to ManagementAdvice

    Refocus business strategy to support retail store environment by investing in human capital as a way to improve customer satisfaction.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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