CVS Health Reviews

Updated August 29, 2015
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2.7
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Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,857 Ratings

Pros
  • Work life balance is very positive (in 42 reviews)

  • Great for students with flexible hours (in 107 reviews)

Cons
  • If you wont work life balance don't work here (in 67 reviews)

  • Always getting yelled at from upper management (in 172 reviews)

More Pros and Cons

5,269 Employee Reviews

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  1. Helpful (168)

    15 year manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.


  2. Good Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health (Less than a year)

    Pros

    Good benefits, co-workers are nice

    Cons

    They need a better training program, give more hours and pay better.


  3. Helpful (1)

    Shift A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time

    Pros

    Flexible shifts for all three types in 24 hour store.

    Cons

    If you're a 24 hour store beware of the theft and getting robbed.

    Advice to Management

    Come up with a better system other than letting your workers get held up, counting the money to see what was stolen and opening back up like nothing happened. Like maybe a security guard with a gun.


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  5. no thanks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    simple system, good pay and benefits

    Cons

    not enough staff and staff is inexperienced. management wants you to complete more tasks then can be done in the time allotted. Company doesn't trust it's own employees. Cares more about the bottom line then anything.


  6. OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some companies have better starting salaries

    Cons

    Not patient oriented, all about the $$$


  7. Regional Training Store Manager

    Former Employee - Regional Training Store Manager/Emerging Leader/Store Manager in Columbia, NJ
    Former Employee - Regional Training Store Manager/Emerging Leader/Store Manager in Columbia, NJ

    I worked at CVS Health (More than 10 years)

    Pros

    A flexible schedule, competitive salary

    Cons

    a lot of change in a short time. unhappy employees


  8. Pharmacy technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Cranbury, NJ
    Current Employee - Pharmacy Technician in Cranbury, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (Less than a year)

    Pros

    It has a wide range of medicine that you will come across and issues from insurance companies that will advance your learning experience as a pharmacy tech.

    Cons

    The work drains you mentally and at times it can be difficulty dealing with insurance rejection when submitting claim and impolite customer.

    Advice to Management

    Hire technician with good work ethics and enjoy serving individuals in need.


  9. Helpful (1)

    A good starting job for College students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor B in San Antonio, TX
    Former Employee - Shift Supervisor B in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CVS Health part-time (Less than a year)

    Pros

    Flexible hours. Most manager will work with you to make sure you have time off for school work or life. Working in a drug store has its perks. Our store had lots of elderly people come in and to help them really felt satisfying. They do lots of training to help you progress in the company but some managers don't want you to move up.

    Cons

    Get better registers and stop micromanaging every employee. They implemented a new survey that if a customer had a bad experience during your shift it reflects on you even if you had nothing to do with the customers experience. Managers do not like supervisors moving up of course that's if you can find an assistant store manager position. They talk about how their talent pool for managers are low well help those like me who wanted to move up in the company and not forget about us. I was getting a bachelors degree in business and all I got was "ok good for you back to your supervisor job."

    Advice to Management

    Promote supervisors to higher positions and invest in those who care. A lot of managers get burned out because they don't have enough help. Give stores more hours and you will see better production and cleaner stores.


  10. Helpful (2)

    In charge of overall operations of store.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CVS Store Manager in Albuquerque, NM
    Current Employee - CVS Store Manager in Albuquerque, NM
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and good benifits. Flexible schedule and plenty of room for promotion. Professional atmosphere and new stores opening all the time.

    Cons

    The company has high expectations but gives us very little payroll resulting in a highly stressful work environment. Manager expected to pick up all the extra work and it's quite a bit.


  11. staff pharmacist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good inventory control have product that need

    Cons

    understaffed and large turnover of technicians



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