CVS Health

www.cvshealth.com
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CVS Health Reviews

Updated February 26, 2015
Updated February 26, 2015
3,813 Reviews
2.6
3,813 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,408 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 42 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 107 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 67 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 172 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 47 people found this helpful  

    15 year manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL

    I worked at CVS Health

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to ManagementAdvice

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Pharmacy Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    The employees were very nice, I always got along with them.

    Cons

    For all the work we did, the pay should be better

    Advice to ManagementAdvice

    need way more tech, so many customers

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Nice people to work with.
    Job wasn't too difficult.
    I thought the pay was fair.

    Cons

    I don't think they gave enough training before leaving you alone as a shift manager.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Good company to work for, but feel stuck after a while.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician CPhT in Yonkers, NY
    Current Employee - Pharmacy Technician CPhT in Yonkers, NY

    I have been working at CVS Health full-time (more than a year)

    Pros

    Scheduling is very flexible, pay is ok.

    Cons

    Corporate is involved in everything and there are not enough hours given to a store to support the demand and maintain good customer service.

    Advice to ManagementAdvice

    more hours,

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    New grad, floater pharmacist for 8 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist in Washington, DC
    Former Employee - Pharmacist in Washington, DC

    I worked at CVS Health full-time (less than a year)

    Pros

    Gain experience and move on

    Cons

    Work like a machine with no breaks (no food or restroom breaks)

    Advice to ManagementAdvice

    Start hiring more technicians to help the pharmacist out

    Neutral Outlook
  7. 2 people found this helpful  

    It's What You Make It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Flexible hours, easy work, yearly raise

    Cons

    CVS' coupon policy makes it difficult working register at times. Pay sucks

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Best company to shop. Worst company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor A in Atlanta, GA
    Current Employee - Shift Supervisor A in Atlanta, GA

    I have been working at CVS Health

    Pros

    I know most people look for discount when working for retail stores but CVS can change that. Sure discounts are important but if you are a people person, you'll find more joy in helping others that in getting a discount. Of course such discovery is relative... I'm what normal people call "financially stable". My parents were successful millionaires and I'man only child.... so me working was only about helping people.

    Cons

    If you want to progess in the company, skip your direct manager and go straight to the DM... Trust me.

    Advice to ManagementAdvice

    DMs need to stop trusting their store managers because every single store managers is in it for themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Very great work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Very positive work environment

    Competent, knowledgable staff

    Passionate about delivering their services

    Cons

    Don't adapt well to changing technologies

    Advice to ManagementAdvice

    In order to expand your company, you have to be able to keep up with new technologies

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    It's a big game of politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician CPhT
    Current Employee - Pharmacy Technician CPhT

    I have been working at CVS Health

    Pros

    I like the people I work with, the vacation time received after years of service are nice.

    Cons

    The general public is not always nice. The company makes you feel like you can advance, but its just a big game of politics.

    Advice to ManagementAdvice

    Learn to appreciate the little person making your money.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    pharm tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in New York, NY
    Current Employee - Pharmacy Technician in New York, NY

    I have been working at CVS Health part-time (more than 3 years)

    Pros

    employee discount, will pay for PTCB, great for learning and while in college

    Cons

    can have demanding hours, rude customers, things constantly changing, no room for growth, low pay

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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