CVS Health Reviews

Updated September 3, 2015
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2.7
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Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,869 Ratings

Pros
  • Work life balance is very positive (in 42 reviews)

  • Great for students with flexible hours (in 107 reviews)

Cons
  • If you wont work life balance don't work here (in 67 reviews)

  • Always getting yelled at from upper management (in 172 reviews)

More Pros and Cons

5,312 Employee Reviews

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  1. Helpful (1)

    CYA without cooperation

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Nashville, TN
    Current Employee - Technician in Nashville, TN
    Doesn't Recommend
    No opinion of CEO

    Pros

    They pay you. There aren't any others. The stock option is ok, but they lock it down, and you can't move your money readily. It's a bad time to talk about 401k's in general.

    Cons

    Too many to list. All the problems of working for a publicly owned company with none of the benefits. Very little interaction with managers, an unwillingness to take action on issues that actually matter, little passion, and much desire to avoid real responsibility. Almost no encouragement or motivation that isn't a transparent motivational ploy.

    Advice to Management

    Talk to your people. Let them know how they are doing. In truth this review only applies to a small division of CVS, so my statements cannot be taken too generally.


  2. Helpful (1)

    Upper management -fine/Middle management-clueless

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Store Manager
    Former Employee - Training Store Manager
    Doesn't Recommend
    Approves of CEO

    Pros

    It was very satisfying to be part of a large company that is recognized nationwide. they have strong namebrand recognition and can be very economically friendly with their sales, specials and coupons.

    Cons

    Large company, however business model did not provide for enough human capital. There is a log-jam of middle management that are not in touch with lower level activity. There is too much trying to please upward and not enough support downward.

    Advice to Management

    Have more of an idea of what is happening in the lower levels. Don't treat lower levels of management as lower level people. More constructive listening is essential. I strongly approve of the direction Tom Ryan wants to take the company, however there is too much unnecessary dissention in the lower ranks that no one is interested in hearing about.


  3. Helpful (5)

    CVS needs to take care of its employees...and push aside their lust for profit

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Gilbert, AZ
    Current Employee - Shift Supervisor in Gilbert, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They offer a work schedule that is flexible.

    Cons

    The employees are not recognized or not recognized enough for the work they perform. CVS is to worried about how much they are paying their employees and dont pay enough for the work done.

    Advice to Management

    If you want good employees that you can trust and who you can count on to be at work when you need them, you need to pay them right or give them the hours they deserve. A buget of 200 hours is nearly impossible for anything to be accomplished in the store unless everyone is overstressed and running around like chickens with our heads cut off. Employees dont want to have to dread coming to work, or want to work in a stressful environment where they feel the work they are performing is inadequate or under-appreciated. Overall the company needs to put a little more focus into making sure they take care of their employess, because in return the employess will undoubtingly take care of the store and feel confident in what they are doing and look forward to making a difference in peoples lives.


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  5. Helpful (5)

    Corruption at its best.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Abbeville, SC
    Former Employee - Anonymous Employee in Abbeville, SC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are no good reasons to work for CVS/pharmacy. Do not be drawn in by pay and benefits. This company is dishonest and highly politically charged. Technicians are poorly trained and even if the staffers want to do a good job they cannot the way the system is set up. CVS believes it is easier to pay off their mistakes rather than actually have a good work ethic and avoid them in the first place. Most people who work for CVS are people no one else will hire. Their attitudes are at the bottom of the cess pool. Avoid CVS if at all possible.

    Cons

    Disrespect. Dishonesty. Politically driven. No Integrity. Care only about numbers and nothing else. They operate all of theie stores on a skeleton crew. There customer service initiative is just a smoke screen. They only care about numbers so that those in management can get big bonuses. When customers call to complain, they just give them a bunch of crap about how they are sorry and will resolve the issue; the issues never get resolved. Benefits and pay are the best in the industry but you are a slave to the work. The company thinks you are part of their cult ; it's their way or no way.

    Advice to Management

    Work in the trenches and then see how much you really know about managing. Learn some respect and stop thinking that a company is only about numbers; it's really about people. Have some integrity---but first you need to look up the meaning in Websters.


  6. CVS/Pharmacy in California needs help AND better Leaders over the Districts!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I Was A Store Manager, But Quit Do to Unfair Job Conditiions in San Diego, CA
    Current Employee - I Was A Store Manager, But Quit Do to Unfair Job Conditiions in San Diego, CA
    Doesn't Recommend

    Pros

    Don't work there it is a bad company. They have no respect for there employees and they ask for more then one person could ever due in on given day. CVS/Pharmacy will not keep anyone for along time. They will fire you or make you quit.

    Cons

    No days off. Bad working enviroment. They harrass you until you quit your job and you will never see your family or friends. I was more tired then I had ever been.

    Advice to Management

    Make some changes in the District management in San Diego and bring the morale back to the employees. The Training needs improvement and the Trainers in the Company need to train the the employees in a effective way. Right now the trainers go into the stores and have the managers sign off there employees when they no nothing. They hold a few classes, but they are unprepared when you go to them and they make you bring the materials with you. CVS/Phamacy gives not materials. They only they give a website with moderales they make you print out. THEY NEED BETTER TRAINING AND BETTER TRAINING MANAGERS.


  7. Helpful (3)

    CVS GREED

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Quincy, MA
    Current Employee - Shift Supervisor in Quincy, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Short term job to gain experience. CVS training is well respected in retail world. Will also give first hand experience with dealing with people in general.

    Cons

    Lack of opportunities to advance, you will treated as a paid slave if you do have chance to advance. It is retail be prepared to work long hours, little pay and holidays you will work them too it's retail. As for Work/Life Balance expect to not have weekends off and to work odd hours. I've seen many familes break apart due to the work condintions we are under.

    Advice to Management

    That your employees do know their jobs stop beating them over their heads and pay them a livable wage. 30 hours a week is not full time, just beacuase that's when the benifits kick in full time is 40 hours period. Take the time to see to your employees needs. That's just for starters,because your neighbor is doing this or that doesn't mean you should. Make the company and example for others to follow. If store level employees are misserable so will be your customers and venders. Yes I agree most jobs are what you make of them, No job or company will be perfect. For hourly employees to be told there aren't enough hours in a budget to give 40 a week and you only get 30 week after week. Then turn around to see the CEO and his gang make millons there is some thing wrong with that picture. It's called pure GREED Lead by example not by just the bottom line. If the employees love their jobs it will show in how the company makes money in the long run.


  8. Helpful (6)

    Great...unless you want a life

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Advancement oppurtunities are laid out vey well and a clear career path is shown to all employees.

    Cons

    You aren't encouraged to have a life outside of CVS and you are punished or admonished for choosing your personal life over your work life. You can be completely dedicated to your job durring the hours that you are at your job but if you don't eat ,sleep, or breathe CVS then upper management tends to have no use for you. the constant switching of supervisors leads to cofusion about just what is the priorites of your job. It changes with every upper management change. You get repromanded for things the privious supervisor thought were priotrities but the current supervisor does not. If you have the misfortune to have a supervisor that has no life and doesn't care if they don't spend time with their friends or family they tend to treat you as if you are lazy if you do want that time for things outside of the company.

    Advice to Management

    I would say to upper management that abition is a good thing but not when it is the sole focus of the individual and it is not for the good of the whole but just for that sole individuals benefit.


  9. Helpful (5)

    CVS cares...not. They don't care about their employees at all!!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photo Lab Supervisor. in Houston, TX
    Current Employee - Photo Lab Supervisor. in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Our customers make all the senior management's unrealistic demands and negativity worth the while. If you truly enjoy being of service to others this will be a very rewarding position.

    Cons

    If you don't want a personal life and enjoy to work whenever without advanced scheduling, then I highly recommend this company. We get a one day advance of scheduling and if you object to it you get punished by getting your hours cut on the following week's schedule. The harder you work the less chance of advancement with this company. Your pay raise is a whooping 3% regardless of whether you work or not. The photo lab is a big joke you have to juggle 1-hour photo service, cashier, stock, maintain equipment, mix chemicals, assist photo customers and provide 100% excellent customer service all by yourself. Basically, CVS runs a one man front store and expects you to do it all perfectly.

    Advice to Management

    Greed and work ethics will eventually be the downfall of this company.


  10. Helpful (1)

    Little hours; huge projects

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Jacksonville, FL
    Current Employee - Store Manager in Jacksonville, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    They pay a competitive salary. They are a stable company.

    Cons

    Small payroll budget. Not enough man power to complete jobs. If you a a store manager you will need a cot to sleep on in the backroom. There will be little time at home.

    Advice to Management

    Expect what you set up. If there are limited hours to run a store you can not expect perfection. Realistic achievable goals would be nice. Treat people fairly. You can not compare one store to another exactly. There are different contributing factors depending on neighboorhood and staff. Also the hours that are given to the store. A 24 hour store can accomplish more than a 7-10. This has to be figured in in the production of the store.


  11. cvs in a nutshell

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Austin, TX
    Current Employee - Pharmacy Technician in Austin, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Caremark as a national pharmacy is strong. Their stock volume is thrice what walgreens can hope to have.

    Cons

    if you dont sign a contract while being an intern you can get fired. aside from this it was a great place to work for, but allot of the coperate involvment can get annoying. most of the paperwork is tidious and stupid.

    Advice to Management

    i have no advice for senior management



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