CVS Health

  www.cvshealth.com
  www.cvshealth.com

CVS Health Reviews

Updated November 20, 2014
Updated November 20, 2014
3,329 Reviews
2.6
3,329 Reviews
Rating Trends

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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,232 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 105 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 63 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Wouldn't recommend to my worst enemy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CVS Store Manager in Jacksonville, FL
    Current Employee - CVS Store Manager in Jacksonville, FL

    I have been working at CVS Health full-time (more than 8 years)

    Pros

    Stable company. Decent pay. Many locations to choose from if you decide to move. ....and that's about it. Not much else good to say about the place.

    Cons

    Where do I begin? A prior review put it best. You are a manager on paper. Be prepared to work like a dog. The workload grows and grows and It's all on you to get done. 24 hour stores have hours and you'll be in a better spot, but most stores are "minimum hour" stores, which means it's one staff person and one manager at all times. You work under constant threat of documentation "write ups" and separation "termination" when things don't get completed on time, or if store doesn't collect enough emails, or if your customer service scores aren't perfect. A truly miseable work environment. Training doesn't exist here, and in 8 years, never seen not one person move in to upper management. The technology you use in the office is staight out of the eighties. If you hold a manager position now, you will be dumbed down coming here. The DM's like to micro-manage you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not the greatest company to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor B in Winter Haven, FL
    Current Employee - Shift Supervisor B in Winter Haven, FL

    I have been working at CVS Health full-time (more than 5 years)

    Pros

    Flexible schedules dependent on store managers.

    Cons

    Higher ups don't care about hourly employees.
    Trying to get a raise is like pulling teeth irregardless of experience and performance given a we can train anyone attitude.

    Advice to ManagementAdvice

    Pay better attention to hourly store level employees they run your stores and build your rapport with the community treating them like expendable pieces in a game will not give you effective results

    Doesn't Recommend
    No opinion of CEO
  3. 2 people found this helpful  

    It was a learning expierience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at CVS Health full-time (more than 10 years)

    Pros

    Benefits, 401k, Stock Options and Training the ability to manage your store without to much micro managing as long as you stayed to company guide lines and procedures.

    Cons

    No work life balance,Not enough payroll to keep up with workload and seasonal transitions,disconnect between pharmacy staff and front store associates,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Reading, MA
    Former Employee - Pharmacy Technician in Reading, MA

    I worked at CVS Health part-time (more than 3 years)

    Pros

    The people there are friendly coworkers, sometimes you will get friendly customers. Hours can be flexible. You can request a day off with a two week notice.

    Cons

    There is poor management, high turnover, and tech hours are cut. Corporate is very crazy about numbers and rating, which makes job very stressful. This also affects customer service when we are severely short staffed...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Did an online application over a week ago. I haven't heard from anyone yet. Hope to hear something soon.

    Current Employee - Cashier At Cvs in Longwood, FL
    Current Employee - Cashier At Cvs in Longwood, FL

    I have been working at CVS Health

    Pros

    The online application was easy. I'm not sure about the interview process or how it works.

    Cons

    Wish the turn around time for an interview was faster.

  7.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CVS Store Manager in Phila, PA
    Current Employee - CVS Store Manager in Phila, PA

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    I have worked for the company for three years. I started as an assistant then got promoted as a store manager. The pay is good. They give a decent amount of vacation time.

    Cons

    No support from upper management. Each year you lose more hours to run the store so I have to work in a store alone even though its against company policy.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planner
    Current Employee - Planner

    I have been working at CVS Health

    Pros

    Pay is decent, room for growing and good bonuses

    Cons

    Overworked, a lot of hours and too many responsabilities, positions not truly defined and neither are career paths, BIG people turnover

    Advice to ManagementAdvice

    Focus on the people in order to get your return and hold people accountable, it should be a fair share not some more overloaded than others

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    retail hell

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    non retail is bad no matter where you work cvs is very good at making your life a living hell

    Cons

    see above comment its bad in the pharmacy its bad upfront

    Advice to ManagementAdvice

    follow costco's lead everyone wins in the end so what if the execs can't get a new G4 this year

  10.  

    Too Corporate, not patient focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician CPhT
    Current Employee - Pharmacy Technician CPhT

    I have been working at CVS Health full-time (less than an year)

    Pros

    The potential to learn a lot about specialty care
    Patients are far more gracious and appreciative in specialty versus regular retail
    Some flexibility allowed for school
    The pharmacists that I worked with were great and always allowed me to pick their brains

    Cons

    No work life balance
    Advancement not based on skill or knowledge
    Rats
    No proper training
    The technology needs to be updated

    Advice to ManagementAdvice

    Allow those who are more passionate and have more to offer the patients than those that have seniority. Some employee do actually care about the patients and learning more about their care, in spite of what the popular belief may be.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    If you are willing to work and need good overtime great place but be ready to work non stop if u want to work life balance look else where.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Puller in Conroe, TX
    Former Employee - Order Puller in Conroe, TX

    I worked at CVS Health full-time (more than an year)

    Pros

    Good incentive program make lots of overtime.

    Cons

    No work life balance so if you have kids you wont see them much.

    Advice to ManagementAdvice

    Dont push so hard when you already worked more than 32 hours in three days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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