CVS Health Reviews

Updated April 20, 2015
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119 Employee Reviews

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  1. CVS Health is a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisor in Providence, RI
    Current Employee - Advisor in Providence, RI

    I have been working at CVS Health full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    One pro from my personal experience are that I have been able to advance to higher level job titles/positions.

    Cons

    I don't feel that my salary is commensurate with my level of effort and hours that I work.

  2. Advisor Architecture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisor in Providence, RI
    Current Employee - Advisor in Providence, RI

    I have been working at CVS Health full-time (more than a year)

    Pros

    Good Work Environment
    Good Employee Benefits

    Cons

    Career Growth Uncertain
    Not a great work location

  3. Work life balance? Nope.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Woonsocket, RI
    Former Employee - Management in Woonsocket, RI

    I worked at CVS Health (less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The compensation is above average. But the potential to earn the equity and bonus targeted is elusive.

    Cons

    The work life balance is nonexistent. In the past year I worked overnight on projects on two occasions. The atmosphere is retail-oriented. Like Walmart... you work until you drop.

    Advice to Management

    Try to become a real wellness company versus a company that only wants to sell ever increasing volumes of health & beauty items, pharmaceutics and drug plans.

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  5. Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager in Woonsocket, RI
    Current Employee - Category Manager in Woonsocket, RI

    I have been working at CVS Health full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary, interesting work, good training opportunities

    Cons

    Management with no vision, no focus on the big picture
    Face time culture
    terrible location

    Advice to Management

    Stop focusing on yesterday's results

  6. Call Center Pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Woonsocket, RI
    Current Employee - Pharmacist in Woonsocket, RI

    I have been working at CVS Health full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Better than retail pharmacy. Weekends off

    Cons

    HOurs of operations are not ideal

    Advice to Management

    Better Hours

  7. Helpful (2)

    Ok while you are looking for an ideal position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Advisor in Cumberland, RI
    Current Employee - QA Advisor in Cumberland, RI

    I have been working at CVS Health full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The company seems very stable and you don't need to worry about layoffs. Nice subsidized cafeteria. The technology in IT promotes a great learning ground. If you can survive a year in IT, you can look for another position inside the company and there are always openings.

    Cons

    The pay is lower in Woonsocket/Cumberland, RI, not much negotiating, benefits are expensive. Mytime is not ideal, tip - negotiate for as much vacation as you can. Getting into IT Management seems much easier than at other companies and therefore, managers are less experienced. (May just be my observation from a more myopic viewpoint of my own larger team.) The commute can be very much more trafficky than you may expect as there is really one way in and one way out of the industrial park near One CVS Drive. Many of the people who work in IT are obligated to the company; due to this, others take advantage. They squeeze as much of your time as they can get and there's no way to say no, Application Managers in IT are constantly pushing for more. Work life balance is not a balance at all...

    Advice to Management

    Think about Market Basket, treat your employees better... Seriously, there needs to be a huge shift in how employees in IT are treated.

  8. Helpful (1)

    Poor corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Woonsocket, RI
    Current Employee - Senior Marketing Manager in Woonsocket, RI

    I have been working at CVS Health full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Poor culture with lack of collaboration and team work.

    Cons

    Large company with deep pockets

  9. Helpful (8)

    Massive workload with fair compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Woonsocket, RI
    Current Employee - Senior Manager in Woonsocket, RI

    I have been working at CVS Health full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Personally challenging, impact to healthcare and day-to-day experiences of patients/customers lives.

    Cons

    Bureaucratic, slow decision-making, culture mired in old ways despite advertising to the contrary. front-line workers and managers have dwindling resources

    Advice to Management

    Invest back into the frontline, customer-facing folks. Evaluate long-time executives, directors and managers who don't walk the talk. Prioritize the customer first, employee second and Wall Street last - you've got it backwards today.

  10. Helpful (1)

    CVS doesn't care about employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Call Center Representative II in Lincoln, RI
    Former Employee - Bilingual Call Center Representative II in Lincoln, RI

    I worked at CVS Health full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    My coworkers were one of the only pros at this job. The health benefits are also top notch. The new plans are high deductible, but that's not their fault.

    Cons

    Management is always changing. Management is controlling and will backdoor you to make themselves look better. CVS management in this department does not care about employees, only money. You get a raise every April. You're lucky if you get a 2% raise. Work/life balance is unmanageable because all you want to do when you get out of work is sleep or drink. This is a high stress job with NO room for advancement. They would rather hire people outside of the company for supervisor and manager positions than promote someone from within. The turn around rate is severe. They expect top notch customer service out of you, and if you provide anything less you are belittled. The supervisors are all catty. They will throw you under the bus for no reason if they have any reason to not like you. They do this because they also hate their jobs. No one likes working for this call center. But, they do because it's a job.

    Advice to Management

    Stop being so catty! Appreciate your employees more and maybe the turn around rate won't be so high. Throwing a few pot lucks and expecting the employees to provide all of the food and entertainment is not OK. Stop promoting from the outside. Learn to appreciate the few good agents that are actually left before they leave.

  11. Very nice people - best experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Woonsocket, RI
    Former Employee - Consultant in Woonsocket, RI

    I worked at CVS Health full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours, challenging and rewarding work, benefits, great people to work with, work hard & play hard

    Cons

    Didn't spot anything negative so far

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