CVS Health Reviews

Updated July 1, 2015
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  1. Helpful (2)

    Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Woonsocket, RI
    Current Employee - Advisor in Woonsocket, RI

    I have been working at CVS Health full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Stable job, that is pretty much it. I have no other pros but have to say something to fill the 20 word minimum.

    Cons

    Horrible health benefits, incompetency across most silos of the company, poor communication across departments, enormous corporate waste on unnecessary projects, complete disconnect from the field, below average pay for most that is below director level, below average salary increases when promoted, annual increases cannot even keep pace with inflation, no way to catch up if you came in at a lower salary, do not reward loyalty, do not know how to attract talent, located in the middle of nowhere, post office mentality, and leaders care only about their own promotions rather than their people’s careers. If you want to work for CVS, think real hard, do a lot of research, and choose as your last resort from going on food stamps.

    Advice to Management

    You can trim about 25%-50% of the fat from corporate office and the company will probably run better. Too many layers that serve no purpose. Too many meeting just for the sake of meetings and too many directors/senior directors that serve only as a bottlenecks to slow information flow. Get rid of all these layers and pay the good people what they deserve, or you will loose the great performers and be left of the guys that want to work in a post office.


  2. Fast pace environment where results are the most important part of the job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Providence, RI
    Former Employee - Pharmacy Technician in Providence, RI

    I worked at CVS Health part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    A lot of good experience, exposure to different scenarios when dealing with customers, great people to work with!

    Cons

    A lot is expected from a job that should be paying more, too much commitment when only getting paid base salary, only hires as part-time so no benefits offered

    Advice to Management

    Pharmacists are great, approachable and knowledgeable. They are the ones most likely to look over veryone in the pharmacy


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HRSS in Providence, RI
    Current Employee - HRSS in Providence, RI

    I have been working at CVS Health full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They value employees and are very accommodating

    Cons

    It takes a while for requests and or applications to be reviewed


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  5. Helpful (2)

    Poor company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Empoloyee in Woonsocket, RI
    Former Employee - Empoloyee in Woonsocket, RI

    I worked at CVS Health full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I cannot say there are many pros regarding this company, perhaps because there is no work/life balance, they only care about the money they can make

    Cons

    Cons, let me see where to start - everything is a con in this company. They treat their hourly employees as trash, meaning they are expendable. The benefits, although they taught that they are a health care company, are less than satisfactory

    Advice to Management

    start treating all employees as valuable; not just your salaried employees. Great management starts at the top and the leadership and how they look down their nose at hourly employees is disgusting. .


  6. Senior Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Cumberland, RI
    Current Employee - Senior Financial Analyst in Cumberland, RI

    I have been working at CVS Health

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Short commute, stable employment, subsidized healthy food

    Cons

    Promotions are very subjective and not based on skill but rather on how much you kiss up to your manager. Work is overly-demanding, regularly working 50+ hours. Difficult to take vacation. Paycheck only once a month.

    Advice to Management

    Hire enough employees to do the work. Train managers to be managers.


  7. Easy part time for parents.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Sales Associate in North Providence, RI
    Current Employee - Cashier Sales Associate in North Providence, RI

    I have been working at CVS Health

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice, flexible retail job with a great store manager.

    Cons

    Minimum wage can be tough but the work is mindless.

    Advice to Management

    Allow your Store Managers more control.


  8. Helpful (14)

    CVS is still growing sales and profits based on the inertia of past success and by exploiting their best people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CVS Store Manager in South Kingstown, RI
    Former Employee - CVS Store Manager in South Kingstown, RI

    I worked at CVS Health full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    CVS has the assets, locations, and market presence to leverage the human resource potential they possess and have
    access to, to create even greater current and future growth, profitability, and shareholder value. The company still has access to a large number of front line managers and associates that still retain the corporate "memory" needed to bring CVS to the next level of success. At the top of the company are a number of "visionaries" who see that the paradigm of success for the Pharmacy Retailer/Pharmacy Benefits Manager is constantly changing and has shown creativity in anticipating and capitalizing on that change.

    Cons

    The fuel that fired CVS's past growth was a favorable health/prescription insurance model and a cadre of seasoned front line managers and supervision who took the CVS brand nationwide. While evolving, enhancing, and creating customer loyalty to that "Brand" by acting as "merchants" and capitalizing on the unique aspects of their local marketing area. Tip O'Neil said "all politics is local" and any retailer with enduring success knows that while strong Branding must be national (even global) in scope "all retail success is local".

    Well the world has changed. The government/private health/prescription model has and will continue to change to achieve the parallel goals of cost containment and the movement toward universal coverage. This will put massive pressures on the Rx revenues and profits of CVS. In the recent past (the last 8 to 10 years) CVS has done what most American companies are doing. They have cut costs, identified and implemented effeciencies, and streamlined operations to relieve the pressures on profits and the creation of share holder value. They have worked hard to enhance the "Brand" by adding new product lines and services in the retail Pharmacies and the Stores. They have however sacrificed their greatest "human resource" assets in the front lines to "cost containment". The most capable people that have the most to offer CVS to drive sales and gross profit are devoting almost all their time to doing the work of associates they can no longer afford to schedule and still meet financial goals.In the noble effort to control the huge organization that CVS has become has created a blizzard of policies, procedures, and rules that monopolize the rest of the time of front line management has available to them (so they can stay in compliance).

    Advice to Management

    A top to bottom re-engineering of all processes that puts an emphasis on keeping high value added tasks and de-emphasizes or eliminates those that do not directly create customer value. Make a public and systemic commitment to investing resources into front line payroll ( ie. higher pays and more lucrative bonus schemes for experienced managers and lead pharmacists., greater compensation for experienced associates and pharmacy techs, and an increase in payroll hours to service customers, to undertake "merchandise-for-profit" tasking, and properly maintain store conditions.)


  9. Helpful (2)

    Strong, large company that is innovating in healthcare and retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Woonsocket, RI
    Current Employee - Senior Marketing Manager in Woonsocket, RI

    I have been working at CVS Health full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Compensation and bonuses
    Ability to move around to different jobs/departments
    Smart leadership
    Investing heavily in digital innovation

    Cons

    Bureaucracy and red tape at times
    Slow moving at times
    Confusing organizational structure

    Advice to Management

    Invest in unique, valuable content that will drive social media and SEO
    Reorganize to consolidate similar competencies
    Continue to push for improved digital user experience across properties


  10. Helpful (2)

    Disappointed in the way the company is moving...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising in Woonsocket, RI
    Former Employee - Merchandising in Woonsocket, RI

    I worked at CVS Health full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Top three pro's in my eyes, the people (employees), the discount and the charity classic. Sad to say after working for this company for over 15 yrs

    Cons

    Lack of leadership/management, favoritism (employees being promoted with out jobs even being posted for everyone to bid on), NO work load balance (some being buried more than others), awful review process at end of year, way to many chiefs not enough indians doing the work, costly health insurance for being a company who pries themselves on helping people live longer healthier lives.

    Advice to Management

    It all starts at the top...please engage in making things better for the people who are still working there. Listen to the Engagement Survey and push for change as this is the only opportunity we have to voice our opinions and we feel no one is listening. Please enforce a rule where all jobs must be posted internally EVEN if someone is already in mind for the job. Lastly, bring back TOM RYAN!


  11. Helpful (1)

    growing with the company can be very frustrating , I am a college graduate in IT and i feel stuck as a call center agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Support in Smithfield, RI
    Current Employee - Retail Store Support in Smithfield, RI

    I have been working at CVS Health full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    its a great place to work for if you do not have a job , better then being homeless

    Cons

    work environment can be stressful, rotating hours, they place you into their schedule when they need you, almost no freedom to when you can go into work, changing shifts is a big hassle here, not very flexible. your just a number here.

    Advice to Management

    the management is not very good here, its ok at best. they need to work on people who have more on their skill set to move up in the company instead of wasting there time keeping them hostage in a position they do not belong.



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