Cablevision Systems

  www.cablevision.com
  www.cablevision.com

Cablevision Systems Reviews

Updated October 29, 2014
Updated October 29, 2014
318 Reviews
3.2
318 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
185 Ratings

Review Highlights

Pros
  • Free cable, internet and phone, including all premium channels is great (in 30 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 64 reviews)


Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • Depending on your department, there is not much room for growth (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advertising Account Executive
    Current Employee - Advertising Account Executive

    I have been working at Cablevision Systems full-time

    Pros

    While working at this company, I was given almost complete autonomy in my role and was able to learn a lot in a short period of time. There was flexibility of hours and personal time management. The company had great benefits for employees and encouraged us to use our vacation days, etc. I also had the opportunity to meet with clients directly and network with high-level executives in various industries.

    Cons

    There wasn't much room for career growth. Most of the large accounts were already taken by seasoned execs so it was also very difficult to find them. Recently commission was reduced to 9% per month, which is a little deterring.

    Advice to ManagementAdvice

    Please try expanding personal growth opportunities and open up accounts to all AEs. One person should not manage all of the same types of accounts.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    great company for technology and customer service based positions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jericho, NY
    Former Employee - Anonymous Employee in Jericho, NY

    I worked at Cablevision Systems full-time (more than 8 years)

    Pros

    Great benefits, including Free Cable, internet and phone, Excellent medical and investment options.

    Cons

    Although there are always advancement options, progress and promotions can come rather slowly depending on the department. No programs to help recent grads, not enough employee development plans.

    Advice to ManagementAdvice

    invest more in your employees. those employees who are trying to be better assets, furthering their education should be given more advancement opportunities instead of managers favorites.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Prince Charming turning back into a frog?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Representative
    Current Employee - Direct Sales Representative

    I have been working at Cablevision Systems full-time (more than 5 years)

    Pros

    Great benefits. Health insurance, residential service for free. Paid vacation.

    Cons

    Extremely high turn over. Unfortunately the company's employees are not being valued as we used to. Management is getting greedy and employees are not people anymore. Promotions are very limited. Corporate is only focused on making money and being good to customers. They forget that is their employees the ones that make it all happen! I have been waiting for a transfer for months with not one follow up phone call. Corporate has their own agenda and will not be transparent unless they have to.

    Advice to ManagementAdvice

    Value your long term employees. Adjust your goals so that we can stay with the company. Be loyal the way you expect us to be loyal.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Producer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems

    Pros

    Good team of employees, worked well together. Salary and work environment were decent. Really enjoy the job, and there is plenty of creative freedom.

    Cons

    Management doesn't value its employees. Always looking for ways to downsize. Our area was heavily layed off, which was a shame because many talented people lost their jobs.

    Advice to ManagementAdvice

    Rather than focusing on the bottom line and your bonus checks, pay more attention to the staff, show appreciation, really value your staff. Look for alternatives to laying off good people- why not try reducing your own salaries and saving a few jobs during difficult economic times? Just a thought.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Bronx, NY
    Former Employee - Inside Sales Representative in Bronx, NY

    I worked at Cablevision Systems full-time (more than an year)

    Pros

    pay is great,if you're ambitious you can make a decent living.hours are average and the people who work there are great.

    Cons

    you are a NUMBER, no matter how close you may be with anybody, if you do not meet the constantly changing expectations you will be out the door.coaching and development is minimal unless you're a top performer.,

    Advice to ManagementAdvice

    invest in the staff you have now and turnover rate will drop, you spend more on training than you would if you took the time to pull those in need and develop their skills.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Company is great, but Direct Sales Upper Management is horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Supervisor
    Former Employee - Direct Sales Supervisor

    I worked at Cablevision Systems full-time (more than 5 years)

    Pros

    $$$$. Commissions and benefits are great!

    Cons

    Management is horrible! Don't buy in to the company mentality because middle-upper management are only looking out for themselves.

    Advice to ManagementAdvice

    Get rid of the dinosaur mentality! Be open to new creative ideas...

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    I have been working at Cablevision Systems

    Pros

    Good pay. Good benefits. You work with many very hard working and talented employees.

    Cons

    Stressful place to work. Executive Managment pushes the employees to the max. While this results in a lot of good work it also can result in burnout and leave/ in which case you will probably get laid off even if you had a really good run before you ran into getting overwhelmed.

    Advice to ManagementAdvice

    Consider people's lives. Encourage people to take lunch and take vacation time and not just as lip service. The company should actively avoid and care about employee burnout - and try to be proactive in improving the employee experience. Yes - the pay is good, but that doesn't give license to expect employees to endure constant overload and a sustained comitenenr that has little forgiveness for an employee who might be tempararily having a difficult time / likely as a result to work at stress. Either way / those still with the company consider themselves lucky to be employed - but very powerless against a constant trend that expects more and more.

  9.  

    Field Service Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Hamilton, NJ
    Current Employee - Field Service Technician in Hamilton, NJ

    I have been working at Cablevision Systems full-time (less than an year)

    Pros

    Good hours. Great supervisors. Decent pay with great benefits (Free health and dental insurance under $50,000/year, cost is very low beyond that). Very easy to get promoted and plenty of opportunity within the company.

    Cons

    Company shoots itself in the foot when it comes to policy changes, Customers can be difficult to work with. Technology used in field isn't as efficient as it can be. Safety policies seem to cover the company legally rather than promote a safe working environment.

    Advice to ManagementAdvice

    I would say the best thing they could do is to focus on the technology (iPads, field service software, Radio Frequency meters) that techs use day in and day out. Many hours are wasted jumping through hoops and trying to get the software used to fill out work orders and referrals to work. A lot of the departments that do certain jobs can be condensed into just field service, which would promote efficiency and more work accomplished. Also, many different tests that we have to run are time consuming and take away from our productivity, as well as interfere with the customers' day or evening. There are more efficient tools for us to work with that would make our jobs easier, which would make customers happier. Consolidating tasks that are done by other departments and giving the techs the ability to accomplish these tasks would pay dividends in efficiency and productivity, which would make for a happier work force as well as a happier customer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Company To Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oakland, NJ
    Former Employee - Manager in Oakland, NJ

    I worked at Cablevision Systems full-time (more than 10 years)

    Pros

    Flexible schedule, annual salary increases, supportive co-workers and manager, great vacation/holiday/sick time

    Cons

    Heavy workload, sometimes long hours, often many software issues.

    Advice to ManagementAdvice

    Some upper VPs shouldn't make decisions on paper, but rather should understand what the people who actually perform the jobs are really doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Step up to the challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time

    Pros

    If you work hard you will be rewarded

    Cons

    Must walk the walk of the new leadership or else you find yourself on the other side of the door

    Recommends
    Approves of CEO

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