Cablevision Systems

  www.cablevision.com
  www.cablevision.com

Cablevision Systems Reviews

Updated December 16, 2014
Updated December 16, 2014
331 Reviews
3.1
331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
194 Ratings

Review Highlights

Pros
  • Free cable, internet and phone, including all premium channels is great (in 30 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 66 reviews)


Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • Depending on your department, there is not much room for growth (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good in the begining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Filed Service Technician in Long Island City, NY
    Former Employee - Filed Service Technician in Long Island City, NY

    I worked at Cablevision Systems full-time (more than 8 years)

    Pros

    Good benefits, although they dwindle yearly

    Cons

    If you say something bad about the company they will blacklist you and build a case against you, even if it takes years, then fire you. They will also make it impossible to get work in the same field.

    Advice to ManagementAdvice

    Pick a process and stick with it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Lll in Bronx, NY
    Current Employee - Customer Service Representative Lll in Bronx, NY

    I have been working at Cablevision Systems

    Pros

    In three years I went from earning 11.75 an hour to pushing 22 an hour. Benefits are good. Pay keeps getting better.

    Cons

    Customers treat you terribly and you have to suck it up. Company is becoming stricter.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Advertising Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ad Sales Executive in Piscataway, NJ
    Former Employee - Ad Sales Executive in Piscataway, NJ

    I worked at Cablevision Systems

    Pros

    Great company, great benefits. As an advertising sales executive you can easily make 80K plus

    Cons

    There are no cons, spent 18 years working for Cablevision. Excellent company.

    Advice to ManagementAdvice

    Always remember, at Cablevision - customer service separates us from the rest.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    It was good pay if you wanted to sacrifice your life and waste years away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative Tier II in Shelton, CT
    Former Employee - Technical Support Representative Tier II in Shelton, CT

    I worked at Cablevision Systems

    Pros

    The pay and good benefits

    Cons

    No life, no time for family and friends. The company wants to literally own you.

    Advice to ManagementAdvice

    Get better shift opportunities. Especially the workers who actually studied computers that do technical support.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Backstabbing at its fines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems full-time (more than 3 years)

    Pros

    Non-metro environment, meaning everyone leaves by 5:30. Free cable. Discounted cafeteria

    Cons

    So much backstabbing to save jobs. Watched myself and others get thrown under the proverbial bus. Was happy to be gone and so much better off as a result.

    Advice to ManagementAdvice

    Not the same once the big guys left. Except for Dolan, who, unfortunate won't be leaving any time soon. Nice ego purchases of Newsday and that MSO in Montana. Dumb.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bethpage, NY
    Former Employee - Anonymous Employee in Bethpage, NY

    I worked at Cablevision Systems as a contractor (more than 3 years)

    Pros

    If you know someone and you can get it, that would be the pro.

    Cons

    If you are accepted with the 'in' crowd, you are ok because you will be totally protected by management. The favoritism that goes on makes managers not treat others so fairly. People that deserve advancement are passed over for those 'favorites'.

    Advice to ManagementAdvice

    Treat others as you would want to be treated yourself. Some day, you might not be a 'favorite' anymore. Things change, times change - but good employees should be appreciated not discarded.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    "An eye-opening experience"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative III
    Current Employee - Customer Service Representative III

    I have been working at Cablevision Systems full-time (more than 5 years)

    Pros

    Medical benefits are decent, free internet, cable, and phone. Fair pay. Will work with you if you have a personal situation...up to a point. Will compensate for exceptional work. No assigned seats so you can sit wherever and with whomever you like, good co-workers aside from management and certain supervisors.

    Cons

    Values are questionable. Clear instances of favoritism/nepotism. Love to micromanage! Sometimes it feels like even your farts are managed. Not much room for growth. Dubious sales tactics. Measures for performance evaluation are not set up in employee's favor. Hours for new employees are TOUGH. 30 minute lunch break will make you feel like a child. *NO pay differential for multilingual reps.

    WARNING: This job is NOT for everyone. You will be essentially chained to your seat listening to 80% complaints all day so you need to be able to handle stress. It doesn't help that the environment is not supportive and will make you question business ethics.

    Advice to ManagementAdvice

    Less rigidity when dealing with employees with certain life situations. Less micromanaging please! Less greedy. Stop losing paperwork and harassing employees who have medical situations for MORE paperwork!!

  9. 2 people found this helpful  

    Ready, Fire, Aim!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time (more than 8 years)

    Pros

    Great benefit package provided from day 1. Free cable, phone and Internet services are a big plus.

    Cons

    They talk a good game about treating people well and with respect. What is said and what is done are completely different things. The environment in HR is so political that it is impossible to know where you stand from day to day. The culture is eat or be eaten. If you are not a former co-worker or relative of those in charge, you don't have a chance.

    Senior management is running scared because business levels are lower and lower. The goal seems to be to control the bleeding.

    Advice to ManagementAdvice

    Stop trying to improve the culture by shuffling the employee deck over and overr and over again. The problem lies with the leadership (or lack thereof) particularly in HR.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Piscataway, NJ
    Former Employee - Sales Representative in Piscataway, NJ

    I worked at Cablevision Systems full-time (more than 3 years)

    Pros

    Company has very very good benefits and very good salary plus commission. I made almost 70k the second year I was there. This may vary though. You get what you put in.

    Cons

    The hours when you start are brutal though. You have to work the late shift till midnight when you first start out. No Exceptions!. But as you work the better you do the more points you get each month the better chances you can bid on a shift when its available.

    Doesn't Recommend
    Approves of CEO
  11.  

    Dispatch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dispatcher in Hauppauge, NY
    Current Employee - Dispatcher in Hauppauge, NY

    I have been working at Cablevision Systems full-time (more than 10 years)

    Pros

    Benefits are great company is heading in a great direction.

    Cons

    Promotions do not go to the most qualified. Favoritism plays a big roll.

    Recommends
    Positive Outlook
    Approves of CEO

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