California Pizza Kitchen Reviews

Updated June 24, 2015
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3.3
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Recommend to a friend
Approve of CEO
California Pizza Kitchen Executive Chairman, President & CEO G.J. Hart
G.J. Hart
108 Ratings

Pros
  • Flexible hours and commission based pay is what keeps you motivated (in 9 reviews)

  • make good money for a college student (in 7 reviews)

Cons
  • I found myself consistently working 12-13 hours and when I would get ready to leave upper management would say "leaving already (in 10 reviews)

  • Long hours, not valued, not customer focused (in 8 reviews)

More Pros and Cons

242 Employee Reviews

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  1. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at California Pizza Kitchen

    Pros

    I loved working at cpk! good fun good people

    Cons

    didnt make enough money, some customers suck


  2. Fun and Easy Job for Students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Boulder, CO
    Former Employee - Server in Boulder, CO

    I worked at California Pizza Kitchen part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ANYONE can be a server. It is the perfect way to make quick money without having to work ridiculous hours-especially while in school. CPK had a very fun work environment that was laid back for the most part. Once better management took over, everything improved drastically. There is no longer an extensive sequence of service that needs to be followed (there was in previous years, but it was thrown out). If you are an outgoing and fun person, this job is a breeze.

    Cons

    Things can be a bit stressful when the restaurant is busy, but every job can be stressful at times. It's easy to leave work at work.

    Advice to Management

    Keep it up! My managers were great leaders and friends.


  3. Server/Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender/Server in Tucson, AZ
    Former Employee - Bartender/Server in Tucson, AZ

    I worked at California Pizza Kitchen part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to get experience if you've never served or worked in food before.

    Cons

    Sometimes management is unorganized and very hesitant to give raises to deserving staff.


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  5. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Tarzana, CA
    Current Employee - Server/Bartender in Tarzana, CA

    I have been working at California Pizza Kitchen part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly place, you get to know a lot of interesting people who are willing to help you anyway they can

    Cons

    job is not always secure, it can be physically demanding, very fast pace, you have to get along with a lot of people with different (and sometimes crazy) personalities


  6. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Hartford, CT
    Current Employee - Server in Hartford, CT

    I have been working at California Pizza Kitchen part-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smooth service expectations allow for natural personality to be highlighted within the parameters established. Good business volume and not much, if any, down time.

    Cons

    Buddy system can make you culpable for poor performers by making you responsible for their section in addition to your own.

    Advice to Management

    Make trainers more of a liaison with management to be able to give unfiltered feedback on specific store operations. Provide greater incentives for employees who want to grow in the company.


  7. A lot has gone downhill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Newport Beach, CA
    Current Employee - Server/Waiter in Newport Beach, CA

    I have been working at California Pizza Kitchen part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours/schedule
    Chill people
    Busy but manageable
    Good experience if you are just starting out in the food industry
    People are mostly helpful

    Cons

    Managment
    Management is horrible, no organization or consistency. Every manager tells you something different. Gm is never there and usually has nothing but negative things to say even though he's not around to see you perform. Lazy managers. They are what make the job horrible and unenjoyable. If management can get their stuff together it'd be a better place to work.

    Advice to Management

    Value your employees and treat them well.
    Communicate with other managers and us and provide consistency and be understanding of what we are dealing with instead of just trying to just get rid of the issue by agreeing with the customer.


  8. Times have changed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at California Pizza Kitchen full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Having spent such a long time with CPK the pay and vacation time was the biggest reasons to stay. I was getting 4 weeks of paid vacation per year which is not too shabby. No late nights and freshly prepared foods were also a plus.

    Cons

    The last few years the company was more about results and less about the people. C-level management forgot that with out the rank and file team they cannot be successful. Almost on a daily basis you were made to feel like your job was on the line for no particular reason. The opportunity for career growth was removed because the leadership brought all of their friends from other concepts. So much for loyalty to the people who had made the brand successful in years past.

    Advice to Management

    Change is a good thing. Work with the people that helped grow the company for years. Show some compassion and loyalty to those that had supported the brand for so long. The people that you ushered out have a vast amount of knowledge that could have been shared if someone would've bothred to listen.


  9. hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at California Pizza Kitchen part-time

    Pros

    flexible hours. get to work with various personalities and meet unique people.

    Cons

    very fast paced environment. management is somewhat unorganized.


  10. it's o k

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at California Pizza Kitchen part-time

    Recommends
    Recommends

    Pros

    My coworkers are all really friendly and the managers are really flexible with your schedule
    It's a pretty easy job

    Cons

    I don't get paid much hourly but I get tips so it kind of evens it out


  11. Cpk server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Long Beach, CA
    Former Employee - Server in Long Beach, CA

    I worked at California Pizza Kitchen (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy and flexible. Great for working part time. Some people were able to support their families.

    Cons

    Management didn't care about their employees. They would side with customers on ridiculous reasons.

    Advice to Management

    Please take care of your employees



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