California Pizza Kitchen Reviews

Updated August 4, 2015
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3.4
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California Pizza Kitchen Executive Chairman, President & CEO G.J. Hart
G.J. Hart
113 Ratings

Pros
  • Flexible hours and commission based pay is what keeps you motivated (in 9 reviews)

  • make good money for a college student (in 7 reviews)

Cons
  • I found myself consistently working 12-13 hours and when I would get ready to leave upper management would say "leaving already (in 10 reviews)

  • Long hours, not valued, not customer focused (in 8 reviews)

More Pros and Cons

258 Employee Reviews

Sort: Popular Rating Date
  1. Overall a pretty great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Los Angeles, CA
    Former Employee - Server in Los Angeles, CA

    I worked at California Pizza Kitchen part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They offer some nice benefits for you even as just a part-time employee. Serving always allows a flexible schedule, but the company will also allow leaves of absence as needed, with a guarantee of a job once the leave is over as long as you communicate with your managers. Leaves of absence can be for a number things as expected including just a personal leave.

    Cons

    When you work for any corporate company, it will always be a little cut-throat at times.

    Advice to Management

    This is not to the company as a whole, but to some managers in general, don't take your anger or frustrations out on your employees. They are working their little tails off to ensure as smooth a service as possible. Try to relax sometimes :)


  2. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at California Pizza Kitchen

    Pros

    nice atmosphere good food good tips

    Cons

    managers are very diverse . Inconsistent

    Advice to Management

    none


  3. EXPO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beacon, NY
    Former Employee - Anonymous Employee in Beacon, NY

    I worked at California Pizza Kitchen (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company had good hours. A lot of workers were foreign, some were college students.It was very good for a summer job.

    Cons

    Work environment was terrible. Was my first job so I didnt really ask for too much, but working for this comppany showed me this is not what i want to wake up and do everyday.

    Advice to Management

    None


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  5. Best Job Ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server & Human Resources in Beverly Hills, CA
    Current Employee - Server & Human Resources in Beverly Hills, CA

    I have been working at California Pizza Kitchen full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great teamwork, awesome/ beneficial experience & lots of benefits. A lot of staff grows within the company. This is a great company to work for! I started working as a host and now I am serving and temporarily at the Corporate office, hoping to one day be at the Corp. office permanently.

    Cons

    I do not have any cons.

    Advice to Management

    Keep on being awesome!


  6. Takeout

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Take-out in Stamford, CT
    Former Employee - Take-out in Stamford, CT

    I worked at California Pizza Kitchen full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Discounted food, potential for good tips, closes pretty early for a restaurant so having a social life is possible (10pm)

    Cons

    low pay if your not a server, management switches. Most jobs in the kitchen are very laborious in nature

    Advice to Management

    hear what employees have to say and try to make changes that are good for the restaurant culture


  7. Not the best place anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Fresno, CA
    Former Employee - Server/Bartender in Fresno, CA

    I worked at California Pizza Kitchen (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Felt like a family. Very flexible with time off and transferring to a different store.

    Cons

    not all stores are created equal. Some places are amazing to work and others were not. The company as a whole has gone down the hill in the last 2 years. No money and bad leadership.

    Advice to Management

    Lead by example. The regional manager needs to not be a dictator and realize happy employees make great customer service.


  8. Restaurant Support Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at California Pizza Kitchen full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Absolutely LOVE working in this place! The energy, culture and excitement surrounding the transformation of the company is exhilarating! Great teamwork, lots of fun and a ton of opportunities for innovation. The CEO is so awesome! He is always walking around, saying hi to people, walking in your office and sitting down having casual conversations. You forget he is running to whole company. He wants your opinion and cares about what is going on in your life. This place has everything I love, fun, food, culture and leaders who get it!

    Cons

    Location. It is located in Playa Vista so the traffic and drive is not fun. But it has been worth it so far!

    Advice to Management

    Keep doing what your doing - focus on the people and keep it fun!


  9. Server - Best job I've ever had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Baton Rouge, LA
    Current Employee - Food Server in Baton Rouge, LA

    I have been working at California Pizza Kitchen part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    CPK has a fun, laid back atmosphere for the most part. Hours are pretty flexible when there is a full staff of servers; most people are understanding and willing to swap shifts if something comes up. Management knows their jobs and cares for everyone under them, from cooks to hosts. Managers will help to make us as much money as possible, from running food to calming down customers. That in turn helps us to give each and every customer a positive experience. Pay for the amount of hours worked is AMAZING compared to every other serving job I've had. Overall: workers that care about one another like a family and do things together outside of work, great pay, and flexible hours (which is perfect for someone like me putting themselves through college)

    Cons

    One of my biggest complaints is Pizza Dough sign ups. We are told that we need to reach X amount of Pizza Dough sign ups each shift and that it is part of our job to sell this to customers. While I understand that it's to convince customers to want to come back, I feel like we are having to berate these customers. From what I understand, if we continuously do not hit our quota, we will have to go to meetings on how to sell this. If this fails, they would let us go. Plan to work most holidays (not just exclusive to CPK, however).

    Advice to Management

    While I understand that Pizza Dough gives to the guests, the way in which we are made to push them on the guests makes me a bit bitter about it.


  10. lots of management issus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at California Pizza Kitchen part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If the store is one that generates a lot of sales, tips are good.

    Cons

    Things may have changed since it's been quite some time since I worked there, but when I was there, there were lots of management issues. The company had been in trouble for making workers work through lunch without pay and was forced to pay them back, the management was micromanaging much for for no reason and was setting quotas for selling their new products. There were also issues about long-time employees getting their hours cut.

    Advice to Management

    Don't micromanage as much. California Pizza Kitchen is supposed to have a "laid back" atmosphere and forcing servers to constantly "push" products at customers because they're trying to meet quotas creates a less comfortable work atmosphere and dining experience for customers instead of just letting the server make genuine suggestions.


  11. cpk work experiance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at California Pizza Kitchen part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    flexible hours good job to have during school

    Cons

    food service, people are grumpy when they are hungry



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