California Pizza Kitchen Reviews

Updated April 14, 2015
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3.4
222 Reviews
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Approve of CEO
California Pizza Kitchen Executive Chairman, President & CEO G.J. Hart
G.J. Hart
97 Ratings

Pros
  • It's flexible hours, and good money for the work you're doing (in 9 reviews)

  • Ability to make good money and have adjusted hours for college students (in 7 reviews)

Cons
  • And upper management keeps saying they support the employees, when they really don't care at all (in 10 reviews)

  • Long hours, not valued, not customer focused (in 8 reviews)

More Pros and Cons

Employee Reviews

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  1. Well run company with lots of opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at California Pizza Kitchen full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great good, great benefits, lots of opportunity for career growth

    Cons

    Horrible work life balance if you're in management. Working 60hrs a week is a common and expected thing.

    Advice to Management

    Find a way to have more work life balance or managers will keep leaving. Allow us to have more staffing because if we want to be the best in the industry, it takes more people to do it.

  2. Great hours, Flexible while in College

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender
    Current Employee - Bartender

    I have been working at California Pizza Kitchen part-time (more than 3 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Five hour shifts
    Very relax atmosphere
    Good money depending on restaurant location

    Cons

    CPK is taking new steps after the Golden Gate Capital acquisition which is not terrible, however they are losing their perspective it feels like.

    Advice to Management

    Better incentives for employees and deepen the corporate value.

  3. Great job for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in La Jolla, CA
    Current Employee - Server in La Jolla, CA

    I have been working at California Pizza Kitchen part-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very flexible hours and really nice staff.

    Cons

    Managers can get very abrasive sometimes and sometimes they can be very nice. It depends on the day.

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  5. Money is good, but management is the worst part about this job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at California Pizza Kitchen

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Easy money
    Little side-work
    Fun co-workers
    The hours are very flexible.

    Cons

    Management, management, management. If they can fix this, I would love working here.

    Advice to Management

    Fix the restaurant management.

  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at California Pizza Kitchen part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managers are usually well-trained and are very nice. They can be very flexible with your hours and are very considerate when it comes to last-minute changes, as long as it's for a good reason.

    Cons

    We always run out of bread and it compromises service

    Advice to Management

    Make more bread

  7. Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at California Pizza Kitchen part-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Plenty of opportunity to cross-train (server/bartender/host/take out). Lots of opportunity for promotion to manager from hourly employee, if you so desire.

    Cons

    Too much change at the leadership level leading to inconsistencies at the restaurant level. Benefits sliding downhill fast. Long-term employees had their pay and benefits cut, food that used to be deeply discounted for hourly employees is now 50% off, which is still quite expensive.

    Advice to Management

    Treat your hourly employees with dignity, as was done in the Rick-and-Larry-era, and the guests will return. People dine out for the experience as much as the food, and unhappy staff leads to unhappy guests.

  8. Great job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at California Pizza Kitchen

    Pros

    Good money. Flexible schedule. Awesome friends

    Cons

    Food gets old. Too corporate. Management sucks

  9. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at California Pizza Kitchen part-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The people I work with are great. Management is good as well.

    Cons

    Clientele that comes in often assume to not tip well because it is corporate. Company as a whole continuously changes uniforms requiring you to buy new ones.

    Advice to Management

    Remain consistent in what needs to be done

  10. Before the Golden Gate capital buy-out the company felt more about people, now it feels all about money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dining Room Shift Lead in Bellevue, WA
    Former Employee - Dining Room Shift Lead in Bellevue, WA

    I worked at California Pizza Kitchen full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Food is great and fresh. They have high standards for that. They have a good reputation.

    Cons

    Management lacks passion for the industry in WA. Senior Management is not interested in developing those committed to the company and continued to hire externally. Had a sense of discrimination within the company. Good work went unnoticed unless you pointed it out.

    Advice to Management

    Promote those who love the brand and committed to the company. You cant teach that! Passion and attitude is everything in this industry!

  11. I have been working at California Pizza Kitchen (less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Minimum wage for tipped employees is very good. Shifts are at most 5-6 hours. This is the only restaurant I've worked for where you get a break. Easy to request days off and to get shift coverage.

    Cons

    Organization gets a 2 at best. Everything takes at least one extra step that isn't necissary. Tips are greatly lower then they should be because of a lack of communication between the hosts and bus staff. Even when it's slow you still get tripple sat. Training is half hearted because they want to keep payroll down.

    Advice to Management

    Properly train your staff. Don't hire 8 at a time, focus on one or two and let them get to know what everything and where everything is. Have accountability, not just when it suits you, all the time. Perhaps it's just the location I work at but it seems the inmates run the asylum.

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