California Pizza Kitchen

  www.cpk.com
  www.cpk.com

California Pizza Kitchen Reviews

Updated October 27, 2014
Updated October 27, 2014
177 Reviews
3.3
177 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
California Pizza Kitchen Executive Chairman, President & CEO G.J. Hart
G.J. Hart
78 Ratings

Review Highlights

Pros
  • It's flexible hours, and good money for the work you're doing (in 9 reviews)

  • Extremely laid-back, great food plus employee discounts (in 7 reviews)


Cons
  • And upper management keeps saying they support the employees, when they really don't care at all (in 10 reviews)

  • Long hours, not valued, not customer focused (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for in this industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Fort Myers, FL
    Current Employee - Bartender in Fort Myers, FL

    I have been working at California Pizza Kitchen full-time (more than an year)

    Pros

    It is as laid back as a restaurant can be. The company wants you to be your unique self. I got a bonus for being there a year. Scheduling is flexible and easily accessed via the internet. Also, at my location the latest we stay open in 9:30!

    Cons

    The only complaint I have isn't something the company can control. It is an entry level job where a lot of first time employees start their working experience, therefore they just don't care about their job performance.

    Advice to ManagementAdvice

    Maybe give more evaluations of foh staff with a small bonus or raise as an incentive to do well. I'm talking as little as free movie tickets. A little goes a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Working at CPK has taught me how to deal with every type of customer there is. It keeps me on my toes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Mateo, CA
    Current Employee - Server in San Mateo, CA

    I have been working at California Pizza Kitchen part-time (less than an year)

    Pros

    Intense training, prepares you to serve at any restaurant

    Cons

    Can be very stressful. Need to increase wait times for customers to avoid triple seating a server's section.

    Advice to ManagementAdvice

    relax a little

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good income, No advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher in Fresno, CA
    Current Employee - Dishwasher in Fresno, CA

    I have been working at California Pizza Kitchen full-time (more than an year)

    Pros

    Good pay, Friendly management, and good food.

    Cons

    No advancement, rarely they would move people up positions for example host to server or dishwasher to cook. no opportunity to grow, just another job to get some money

    Advice to ManagementAdvice

    Promote your employees, managers started from the bottom too. nobody went into a management position at 18.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    what you see is what you get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server
    Current Employee - Food Server

    I have been working at California Pizza Kitchen part-time (more than an year)

    Pros

    Staff front and back house are mostly fun to work with. upper management works hard and are knowledgeable. computer system is simple to learn. food is pretty good to good. drinks good. I'm a server and management works really hard to work with my availability

    Cons

    front of the house is constantly reminded to push loyalty cards, promotions and use a "kinda" script when approaching guests. we're also pushed to ask guests to fill out surveys online to raise our satisfaction ratings in the eyes of corporate.

    Neutral Outlook
    No opinion of CEO
  6.  

    Wonderful Company, Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at California Pizza Kitchen

    Pros

    The environment is great and actual chain food that's good. Promotions are frequent. Great first place to work. Discount food.

    Cons

    inexperienced management, constantly changing menu, long training program

    Advice to ManagementAdvice

    keep it consistent. try hiring a team instead of several good individuals

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Server/ Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Trainer in San Diego, CA
    Former Employee - Server Trainer in San Diego, CA

    I worked at California Pizza Kitchen part-time (more than 3 years)

    Pros

    Great people and a fantastic culture. Flexible on schedule, sections and time off.

    Cons

    eat too much of their food and gain weight.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Charlotte, NC
    Former Employee - Server in Charlotte, NC

    I worked at California Pizza Kitchen full-time (more than 3 years)

    Pros

    one of the best restaurants out the to serve for. minimal side work, no rollups, great tips.

    Cons

    honestly i worked there for four years and couldnt complain about much.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Server

    Former Employee - Server in Grapevine, TX
    Former Employee - Server in Grapevine, TX

    I worked at California Pizza Kitchen part-time (less than an year)

    Pros

    Only paid through the tips I made which can be great or really depressing.

    Cons

    Always had to be attentive and sometimes no customers would come in during the weekdays so that means no money that day.

  10.  

    Be part of a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Wellington, FL
    Former Employee - Server in Wellington, FL

    I worked at California Pizza Kitchen part-time (more than an year)

    Pros

    At CPK, it was great to work alongside people that were just as friendly and awesome to be around - including your general managers and those above you. Everyone worked together to really reach the peak at where we wanted to be. The food is phenomenal, and as menus roll out, you get to taste the new items without buying them which gives you an opportunity to sell, sell, sell.

    Cons

    There's a relatively small staff. People don't really want to pick up your shifts, even though you are constantly picking up theirs when they need the assistance.

    Advice to ManagementAdvice

    I think it would be great to implement even more extensive training that would go into all of the positions in the restaurant, even if you are only going to be front of the house.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good people, evolving company, high demands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Stanford, CA
    Former Employee - Assistant General Manager in Stanford, CA

    I worked at California Pizza Kitchen full-time (more than 10 years)

    Pros

    Great coworkers, benefits were good

    Cons

    high demands, constant changes, menu updates multiple times a year

    Recommends
    Positive Outlook
    Approves of CEO

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