Canada Border Services Agency

  www.cbsa-asfc.gc.ca
  www.cbsa-asfc.gc.ca
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Canada Border Services Agency Reviews

Updated September 19, 2014
Updated September 19, 2014
25 Reviews
3.3
25 Reviews
Rating Trends

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Approve of CEO
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Luc Portelance
5 Ratings

Employee Reviews

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  1.  

    Welcome to Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Montreal, QC (Canada)
    Former Employee - Consultant in Montreal, QC (Canada)

    I worked at Canada Border Services Agency as a contractor for less than a year

    Pros

    Depending on the position, it may be a normal office job or it could be a very interesting look into the world of Border Control. Canada is has some of the strictest customs in the world and the CBSA/ASFC is very serious. It was a pleasure to be part of the team.

    Cons

    Virtually every government or public service agency has the same issues, very inefficient methodologies. The slogan for government work, "Why make it simple when you can make it complicated."

    Advice to ManagementAdvice

    Let the senior management be competent and the lower management be less than competent, not the other way around.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fast-paced, frontline work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Border Services Officer  in  Toronto, ON (Canada)
    Former Employee - Student Border Services Officer in Toronto, ON (Canada)

    I worked at Canada Border Services Agency as a contractor for more than 3 years

    Pros

    Opportunity for students to learn about federal government through hands-on work experience. Fair amount of camaraderie among staff members.

    Cons

    Irregular shift rotations may be tough to adapt to. Range of tasks is quite repetitive/limited for students.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Border Services Officer  in  Mississauga, ON (Canada)
    Former Employee - Student Border Services Officer in Mississauga, ON (Canada)

    I worked at Canada Border Services Agency as an intern for less than a year

    Pros

    Interesting area of work; good hours

    Cons

    Very political, seniority based scheduling, lack of new hires

    Advice to ManagementAdvice

    Hire more people

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Awful - glad to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)

    I worked at Canada Border Services Agency full-time for more than 3 years

    Pros

    Peers and colleagues were fantastic

    Cons

    Some Directors were incompetent - and bullied staff.

    Advice to ManagementAdvice

    Consider adminstering anonymous 360 mgt reviews for EX's

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    OK place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Border Services Agency

    Pros

    Pay is OK, meet nice people.

    Cons

    Management has no cojones at all

    Advice to ManagementAdvice

    Deal with your officers better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Excellent experience with great sized team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Financial Analyst  in  Montreal, QC (Canada)
    Former Employee - Junior Financial Analyst in Montreal, QC (Canada)

    I worked at Canada Border Services Agency as a contractor for more than a year

    Pros

    People truly try to help each other. Everyone is trying to work together in order to ensure policies are respected and objectives are met.

    Cons

    Like any government job, it takes time to get work authorized and completed. Too many people to go through for an authorization.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Nice, relaxed place to work (Billings Bridge)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Border Services Agency

    Pros

    Very nice people. There are a few lazy people, but they are still nice. Professional.

    Cons

    Very political.

    Can be very slow. Not like the private sector. Lots of administration and red tape that can be very time consuming. Great place to work if you can get used to that.

    Work life balance is very good. Most people work 7.5 hours and that's it. Management is very flexible and encourages work life balance.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    BSO Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Border Services Agency

    Pros

    Potential to meet a wide variety of people depending on the department you're placed in. Good pay. Good benefits. Job security; you'd need to make a monumental mistake to be fired.

    Cons

    Irregular work hours. Easy to become jaded and show very little apathy to others. Very repetitive tasks. People hate you. Opportunities for advancement can be

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great employer, low expectations for "student clerks"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Clerk  in  Kingston, ON (Canada)
    Former Employee - Student Clerk in Kingston, ON (Canada)

    I worked at Canada Border Services Agency as an intern for more than a year

    Pros

    Working at a land border was a great experience, with lots of opportunities to learn about federal policies - especially if you are interested in immigration or law enforcement.

    Cons

    As a student clerk, you are not allowed to take on many tasks. I mostly processed payments on taxes and did some data entry.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Can be somewhat interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Border Services Agency for more than a year

    Pros

    Its a government position, enough said.

    Cons

    Depending on your job function it can feel like an all boys club, boys who got the job straight after high school.

    Recommends
    Negative Outlook

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