Canada Revenue Agency Reviews

Updated March 11, 2015
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3.7
89 Reviews
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Kerry-Lynne D. Findlay
10 Ratings

Pros
  • great for those with families or single parents looking for work/life balance (in 18 reviews)

  • Great benefits and the opportunity to use "banked" hours to take every other Friday off which is great during the summer time (in 9 reviews)

Cons
  • Senior management is not the most brilliant, red tape and very slow staffing process (in 7 reviews)

  • All the red tape of working for the government (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Undergraduate Student - Specialty Audit Section

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Undergraduate Student in Ottawa, ON (Canada)
    Former Employee - Undergraduate Student in Ottawa, ON (Canada)

    I worked at Canada Revenue Agency full-time (less than a year)

    Pros

    Freedom, flexible work hours, variety of work to do and health plans

    Cons

    Occasional lack of work, office culture very lax

    Recommends
    Positive Outlook
    Approves of CEO
  2. It has changed, time to move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Vancouver, BC (Canada)
    Former Employee - Manager in Vancouver, BC (Canada)

    I worked at Canada Revenue Agency

    Pros

    The pay is above average and the benefits are good (but they have significantly reduced over the years that I worked there). You really don't have to work hard at all, in fact, if you're a permanent employee it's virtually impossible to get fired for being lazy. As long as you don't do something really stupid or illegal you have a job for life. If you're ever being disciplined just claim a mental disorder and you're basically off the hook.

    Cons

    In BC at least they often use Employment Equity to select candidates who are visible minority or aboriginal. If you're a white male don't even bother applying here, you will not advance. As it's nearly impossible to get fired the environment breeds laziness.

    Advice to ManagementAdvice

    Get real, you lose excellent workers when you don't hire or promote based on merit. Empower your management to deal with lazy workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student
    Current Employee - Student

    I have been working at Canada Revenue Agency

    Pros

    Flexible work hours, paid overtime

    Cons

    Long processes for managerial approvals of work

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Solid pay, ability to work at your own pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Tax Auditor in Kitchener, ON (Canada)
    Current Intern - Tax Auditor in Kitchener, ON (Canada)

    I have been working at Canada Revenue Agency as an intern (less than a year)

    Pros

    - laid back culture
    - work at your own pace
    - great work life balance - never work overtime

    Cons

    - Rigorous background checks
    - Although they offer many training opportunities to improve your skills, typically takes longer to move up within the organization than the private sector

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canada Revenue Agency

    Pros

    -Good co-workers and understanding boss
    -flexible and understanding environment
    -good work-life balance

    Cons

    -may takes long to obtain approval from managers
    -everything needs to go through various steps; completing a task may take a while

    Advice to ManagementAdvice

    -allow more initiative to each employee

    Recommends
  7. Relaxed workplace, lax deadlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Revenue Agency

    Pros

    A very relaxed and slowpaced work experience. Results are expected, but there are no clearcut deadlines on when things need to be completed by.

    Cons

    Low opportunity for growth and movement within the organization. A deskjob with very few perks or amenities for personal time or relaxation

  8. IT ANALYST / DEVELOPER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Revenue Agency

    Pros

    Diverse work and assignment, great culture.

    Cons

    None I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Income Tax Auditor
    Current Employee - Income Tax Auditor

    I have been working at Canada Revenue Agency full-time (more than a year)

    Pros

    Compressed days
    No weekends and evenings
    Benefits
    Training if you actively push to get it

    Cons

    Unionized environment attracts certain types of personality
    Some Staff don't have initiative to go above and beyond
    Promotions are through a exam based and competency process unlike private industry. Promotions will take several years to obtain unlike the big 4

    Advice to ManagementAdvice

    Culture is hard to change although it is a function of structure. Fighting the union doesn't help when trying to freeze wages and take away benefits. It should be reminded that pay in industry is higher for similar jobs. The difference in base pay is made up by the benefits. I find it curious after numerous years at a firm to work in government and see a very lean environment. Hard to get training, supplies, tax databases and the latest software. I buy my own Sherman income tax act out of pocket to do my work. Government is just 'different' though understandably we work in a non for profit place (no billable hours here)

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Are you sure you want to work here?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canada Revenue Agency

    Pros

    Good work-life balance. Family related leave.

    Cons

    Incompetent Management, wrong people in the job.

    Advice to ManagementAdvice

    Get your head out of the ground and deal with the incompetence.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Challenging in all the wrong ways.

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Tax Auditor in Ottawa, ON (Canada)
    Former Employee - Tax Auditor in Ottawa, ON (Canada)

    I worked at Canada Revenue Agency full-time (more than 5 years)

    Pros

    Good benefits (although this is changing); flexible schedule; lots of room to work your way up quickly.

    Cons

    Government office environments are very different than the private sector, this can be a difficult adjustment. Cost cutting and lack of direction make it a highly unproductive environment. The pay is decent, but in recent years the private sector has caught up.

    Advice to ManagementAdvice

    Figure out goals before adding resources.

    Neutral Outlook
    No opinion of CEO

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