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Canada Revenue Agency
3.8 of 5 38 reviews
www.cra.gc.ca Ottawa, Canada 5000+ Employees
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Canada Revenue Agency Reviews

Updated May 12, 2013
Canada Revenue Agency – Canada – “cra”

All Employees Current Employees Only

3.8 38 reviews

                             

78% Approve of the CEO

Canada Revenue Agency Minister of National Revenue Gordon O'Connor

Gordon O'Connor

(9 ratings)

79% of employees recommend this company to a friend
38 employee reviews
in
  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • No Opinion of CEO

 

Summerside, PE (Canada)

Current Employee – been working at Canada Revenue Agency as a contractor for more than a year

ProsPay is good for Summerside PEI
Easy working conditions
Government job so at times it seems like not much is really expected of you

ConsWas not a permanent employee after several years of doing term work
If you have ambition and a desire to work hard to succeed and grow your career, this is not the job/employer

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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Victoria, BC (Canada)

Former Employee – worked at Canada Revenue Agency full-time for more than a year

ProsGreat staff, they are very friendly and helpful. They have a lot of knowledge that they love to share with newcomers.

ConsThe process to getting in with CRA can be very time consuming and it takes a long time to hear back about anything to do with the process of becoming employed.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Work/Life Balance
         
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  • Approves of CEO

 

Vancouver, BC (Canada)

Former Employee – worked at Canada Revenue Agency full-time for more than 3 years

ProsFlexible, above average salary, degree not mandatory, close to public transportation

Consrepetitive workloads, lack of challenge, long wait for any job postings/applications to be processed

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Vancouver, BC (Canada)

Former Employee – worked at Canada Revenue Agency full-time for more than 3 years

ProsGood hours, work-life balance and a lot of days off.

ConsPromotion is slow, and pay is lower than the market

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Vancouver, BC (Canada)

Former Employee – worked at Canada Revenue Agency full-time for more than 10 years

ProsGood opportunities for advancement if you're smart and ambitious. Good working atmosphere in most departments. Good hours and benefits.

ConsCompetency based hiring has been poorly implemented and frequently sidelines talented employees. There is too much " check the box" evaluation and insufficient depth to truly assess competence.
There tends to be a "shoot the messenger" attitude in some departments where revealing problems is viewed as bad behavior. This leads to endemic issues as everyone is afraid to say anything.

Advice to Senior ManagementTalk to your employees every day. Get to know them and LISTEN TO THEM. They are all professionals and have a great deal of pride in the organization. Stop just paying lip service to respect and demonstrate it genuinely.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Ottawa, ON (Canada)

Current Employee – been working at Canada Revenue Agency full-time for more than 10 years

ProsGreat pay, benefits and employees. Training is provided for most positions and majority of employees take pride in their work.

ConsWork can be monotonous and lack of recognition, from top to bottom, needs to be better demonstrated. give positions based on work, not competencies.

Advice to Senior ManagementTalk to your employees as they are in the front line and have a wealth of experience and knowledge that can be shared. Interact with other divisions and have more on loan opportunities.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Surrey, BC (Canada)

Former Employee – worked at Canada Revenue Agency as an intern for less than a year

Prosgreat pay and flexible working hours

Conshigh pressure and deal with angry callers

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Current Employee – been working at Canada Revenue Agency full-time for more than 10 years

ProsLots of variety available for jobs.
Good pay and benefits.
Flexible employment conditions.

ConsPoor staffing process. Use a process that every other employer that`s tried it has discarded for internal processes.
Lack of support from upper/middle management when there`s conflicts.

Advice to Senior ManagementRevamp internal staffing process.
Support staff in conflict management.

Yes, I would recommend this company to a friend

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Former Employee – worked at Canada Revenue Agency as a contractor

ProsFriendly co-workers. Good work-life balance (no having to work after work hours). Flexible work schedule options.

ConsTasks can get very redundant.

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Ottawa, ON (Canada)

Former Employee – worked at Canada Revenue Agency as a contractor for less than a year

Pros-Friendly coworkers and supervisors
-Learn a lot about tax returns

Cons-Repetitive work
-Work in a place with no windows

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