Canada Revenue Agency

  www.cra-arc.gc.ca
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Canada Revenue Agency Reviews

Updated Jul 2, 2014
Canada Revenue Agency – Canada – “cra”

All Employees Current Employees Only

3.7 70 reviews

100% Approve of the CEO

(no image)

Kerry-Lynne D. Findlay

(3 ratings)

78% of employees recommend this company to a friend

Review Highlights

Pros
  • great for those with families or single parents looking for work/life balance(in 14 reviews)

  • Great benefits, pays very well for entry-level roles(in 8 reviews)


Cons
  • Senior management is not the most brilliant, red tape and very slow staffing process(in 7 reviews)

  • All the red tape of working for the government(in 4 reviews)

70 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Respectful environment with great management

    Taxpayer Services Agent (Current Employee) Toronto, ON (Canada)

    ProsEveryone is respectful to one an other and honest. We are all encouraged to resolves inter-staff confrontation as adults, which really contributes well to the friendly environment. Great training. Once you leave work, you leave work! Benefits are OK too.
    I definitively recommend this to my hard working friends!

    ConsIt can get repetitive, as we are asked the same questions multiple times during the week. But it's a call center, so there isn't much flexibility on your in/out/breaks time.
    It's a perpetual contract job. You are never sure if/when you will get to sign your next contract.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    great job but so very demanding

    Taxpayer Services Agent (Current Employee) Sudbury, ON (Canada)

    Prosoffice, tons of co-workers and diversity

    Conshard to get in full time

    Advice to Senior Managementit's all about morale, poor morale = poor performance

    Yes, I would recommend this company to a friend

     

    Excellent place to work for work-life balance and security

    Anonymous Employee (Current Employee)

    ProsAbility to move up, people are nice, flexibility and not stressful.

    ConsStill bureaucratic but that's government. Old computer systems need to be updated. Pay isn't high compared to private sector.

    Advice to Senior ManagementNeed to get more young, fresh faced managers in to shake things up.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    overall a good job

    Non Filers Clerk (Former Employee) Montreal, QC (Canada)

    ProsSalary above average, nice benefits, hardly any overtime, 2 breaks a day, not stressful for workers

    Conshard to advance, need to pass exams after exams

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very good work environment

    Tax Auditor (Current Employee)

    ProsWork and life balance
    Great pension

    ConsOld computer system and software

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good summer student job

    T1 Mail Processing Clerk (Former Employee) Sudbury, ON (Canada)

    ProsPays well for a very easy job

    ConsVery boring and full of lengthy processes

    Advice to Senior ManagementMove away from the stringent testing processes for hiring and get the best people for the job in place not the ones who pass an skill test.

    Yes, I would recommend this company to a friend

    • Senior Management

     

    Excellent employer

    Anonymous Employee (Current Employee)

    ProsVery flexible scheduling allowing for work-life balance.

    ConsContract work. Advancement is slow.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Tumultuous

    Senior Technical Interpretation Analyst (Current Employee) Saskatoon, SK (Canada)

    ProsPromotion of work-life balance. Not ostracized if time is taken off of work for family reasons

    ConsWasteful and poor 'business' decisions. Needless bureaucratic hoops to jump through for career advancement

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Taxpayer Services Agent

    Anonymous Employee (Current Employee)

    ProsRelatively high salary for the job
    One of the best benefit packages
    Ability to move around between departments
    Full pension at 55

    ConsThe job itself is not great if you can’t handle being treated poorly by some taxpayers
    Upper echelons of the Agency trying to cut back on everything that doesn’t affect themselves

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    ok

    Student (Former Employee)

    ProsAmazing pay. I was a student and earned $17.66/hr. Team leader was very kind to me. Very relaxed and stress-free environment.

    ConsSystems very out of date - was still using 2003 MS office. My work was still sorted then filed away physically when it could easily be done electronically (was very time consuming, exhausting, and inefficient).

    Advice to Senior ManagementPlease update the systems.

    No, I would not recommend this company to a friend

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