Glassdoor is your free inside look at Canada Revenue Agency reviews and ratings — including employee satisfaction and approval rating for Canada Revenue Agency CEO Gordon O'Connor. All 38 reviews posted anonymously by Canada Revenue Agency employees.
78% of the CEO
Gordon O'Connor
Current Employee – been working at Canada Revenue Agency as a contractor for more than a year
Pros – Pay is good for Summerside PEI
Easy working conditions
Government job so at times it seems like not much is really expected of you
Cons – Was not a permanent employee after several years of doing term work
If you have ambition and a desire to work hard to succeed and grow your career, this is not the job/employer
Yes, I would recommend this company to a friend
2013-05-12 09:52 PDT
Former Employee – worked at Canada Revenue Agency full-time for more than a year
Pros – Great staff, they are very friendly and helpful. They have a lot of knowledge that they love to share with newcomers.
Cons – The process to getting in with CRA can be very time consuming and it takes a long time to hear back about anything to do with the process of becoming employed.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 15:23 PDT
Former Employee – worked at Canada Revenue Agency full-time for more than 3 years
Pros – Flexible, above average salary, degree not mandatory, close to public transportation
Cons – repetitive workloads, lack of challenge, long wait for any job postings/applications to be processed
2013-04-18 07:19 PDT
Former Employee – worked at Canada Revenue Agency full-time for more than 3 years
Pros – Good hours, work-life balance and a lot of days off.
Cons – Promotion is slow, and pay is lower than the market
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-11 00:35 PDT
Former Employee – worked at Canada Revenue Agency full-time for more than 10 years
Pros – Good opportunities for advancement if you're smart and ambitious. Good working atmosphere in most departments. Good hours and benefits.
Cons – Competency based hiring has been poorly implemented and frequently sidelines talented employees. There is too much " check the box" evaluation and insufficient depth to truly assess competence.
There tends to be a "shoot the messenger" attitude in some departments where revealing problems is viewed as bad behavior. This leads to endemic issues as everyone is afraid to say anything.
Advice to Senior Management – Talk to your employees every day. Get to know them and LISTEN TO THEM. They are all professionals and have a great deal of pride in the organization. Stop just paying lip service to respect and demonstrate it genuinely.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-07 11:38 PDT
Current Employee – been working at Canada Revenue Agency full-time for more than 10 years
Pros – Great pay, benefits and employees. Training is provided for most positions and majority of employees take pride in their work.
Cons – Work can be monotonous and lack of recognition, from top to bottom, needs to be better demonstrated. give positions based on work, not competencies.
Advice to Senior Management – Talk to your employees as they are in the front line and have a wealth of experience and knowledge that can be shared. Interact with other divisions and have more on loan opportunities.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-30 05:03 PDT
Former Employee – worked at Canada Revenue Agency as an intern for less than a year
Pros – great pay and flexible working hours
Cons – high pressure and deal with angry callers
2013-03-27 14:49 PDT
Current Employee – been working at Canada Revenue Agency full-time for more than 10 years
Pros – Lots of variety available for jobs.
Good pay and benefits.
Flexible employment conditions.
Cons – Poor staffing process. Use a process that every other employer that`s tried it has discarded for internal processes.
Lack of support from upper/middle management when there`s conflicts.
Advice to Senior Management – Revamp internal staffing process.
Support staff in conflict management.
Yes, I would recommend this company to a friend
2013-03-17 15:20 PDT
Former Employee – worked at Canada Revenue Agency as a contractor
Pros – Friendly co-workers. Good work-life balance (no having to work after work hours). Flexible work schedule options.
Cons – Tasks can get very redundant.
2013-03-05 14:03 PST
Former Employee – worked at Canada Revenue Agency as a contractor for less than a year
Pros – -Friendly coworkers and supervisors
-Learn a lot about tax returns
Cons – -Repetitive work
-Work in a place with no windows
2013-02-28 12:45 PST
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