Canadian Tire Financial Services Reviews

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3.3
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Stephen Wetmore
2 Ratings

14 Employee Reviews

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  1. fun place , productive yet needs organized management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canadian Tire Financial Services full-time (Less than a year)

    Pros

    friendly team members; positive attitude towards work; lots of learning and knowledgeable

    Cons

    poor management; no proper contact with higher authorities

    Advice to Management

    improve technology and more contact with team members


  2. Fast moving, entrepreneurial, constantly evolving

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Vice President in Burlington, ON (Canada)
    Current Employee - Associate Vice President in Burlington, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canadian Tire Financial Services full-time

    Pros

    Complex, interesting, fast moving, Canadian, great pay, pay for performance

    Cons

    Less fun over time, more tightly linked to corporate office, less autonomy


  3. OK place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Oakville, ON (Canada)
    Former Employee - Data Analyst in Oakville, ON (Canada)
    Neutral Outlook

    I worked at Canadian Tire Financial Services full-time (More than 3 years)

    Pros

    The people were nice to work with and most were willing to lend a hand. Lots of opportunity to learn on your own, conferences or training. Lots of opportunity to make lateral moves but not much opportunity for advancement. There are not a lot of levels of management so the work preformed was viewed directly by management .

    Cons

    Projects get started very quickly but moving them from the initial planning stage can be very difficult. Workload very heavy and pressure to complete is high.


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  5. Salary and benefits good but...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Welland, ON (Canada)
    Current Employee - Customer Service Representative in Welland, ON (Canada)

    I have been working at Canadian Tire Financial Services full-time (More than 3 years)

    Pros

    Salary good. Benefits good. Lots of friendly co-workers and an extensive training system.

    Cons

    Always being monitored even between calls, a feeling that you're just numbers and statistics and quotas.


  6. Stiff corporate culture - no support of work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Canadian Tire Financial Services full-time (More than 8 years)

    Pros

    pay is decent, benefits are still okay; bonuses are okay; offices are nice; it's a Canadian company, discounts are good; technology is good

    Cons

    Slashes recently to company contributions to profit sharing, benefits, bonuses; raises are insulting; no work/life balance - especially for non-management personnel; management is really disconnected from its staff; no communication; top heavy in management - takes forever to instigate needed changes; brutal on insistence of conformance and adherence to schedule -while management routinely walks in late/leaves early;

    Advice to Management

    Instead of demanding more efficiencies from your workforce, look at inefficiencies in timely recognition and repair of inefficiencies at a higher levels; such as recruiting, scheduling, training, technology. Walk the walk - talk the talk; big brother methods of coaching instils mistrust; recognize good behavior too - not just coach the negative; recognize that your advisors have lives outside of work - and give consistency in your scheduling. Treat your employees equally.


  7. CTFS overall good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canadian Tire Financial Services full-time

    Pros

    Lots of opportunities for career advancement. Good salary and benefits - profit sharing, bonus, stock purchase plan.

    Cons

    Big company - sometime slow to get things approved. Support groups don't always have a sense of urgency.


  8. Sales rep. at Canadian tire financial service (credico)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Montreal, QC (Canada)
    Former Employee - Sales in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook

    I worked at Canadian Tire Financial Services part-time (Less than a year)

    Pros

    Flexibility in time and changing locations periodically

    Cons

    Pushing to sell a product without a value

    Advice to Management

    focus more on advertising to let the customer come to the CTFS rep than on direct sales in an annoying matter


  9. The best lerning opportunity

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends

    Pros

    The environment ifs very friendly, lots of things to learn and good respect given to every employee . .. .. .. .. . . . . . . . .

    Cons

    Career growth is a bit limited ....... . . .


  10. it's a good working environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    west side of the GTA if you live close to the west side

    Cons

    need to hire more talent professionals

    Advice to Management

    management skill needs to improve


  11. Helpful (2)

    It was bitter-sweet leaving

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Representative in Welland, ON (Canada)
    Former Employee - Fraud Representative in Welland, ON (Canada)
    Recommends

    Pros

    Good pay Good hours Good work environment

    Cons

    Needs to recognize education over outside experience when already with the company

    Advice to Management

    Look at the students in your call centres and hire them on for entry level and associate roles based on their education and training rather than seeking outside candidates. This forces a lot of your younger and ambitious employees to leave and maybe not have the chance to come back.



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