Canadian Tire
3.3 of 5 229 reviews
corp.canadiantire.ca Toronto, Canada 5000+ Employees

Canadian Tire Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.3 229 reviews

                             

82% Approve of the CEO

Canadian Tire President, CEO, and Director Stephen G. Wetmore

Stephen G. Wetmore

(103 ratings)

64% of employees recommend this company to a friend
229 Employee Reviews
in

Review Highlights

Pros:
  • "Great work/life balance; as a student or otherwise, your schedule will be flexible"
    in 22 reviews
  • "The benefits and profit sharing are good but the salary is below average"
    in 19 reviews
Cons:
  • "work life balance can be tough given intense retail and competitive pressures"
    in 6 reviews
  • "Minimum wage despite extensive experience"
    in 9 reviews
  • Show more review highlights

Reviews

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    • Approves of CEO

     

    great

    Anonymous Employee (Current Employee)

    Prosgood culture and company overall

    Conslow pay, sometimes it feels like it is hard to move up

    Advice to Senior Management-

    Yes, I would recommend this company to a friend

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    Great at corp. level but the franchising structure creates competition between stores that hinders sales/customer serv.

    Showroom Sales Representative (Current Employee)
    Toronto, ON (Canada)

    ProsAt the corporate level they seem to be very organized and are constantly in touch with franchises to insure a consistent image. The managers at the franchise where I worked varied greatly like any business, but they do provide the necessary tools to be a good employee. (online & in-store training, personal understanding & support when necessary, etc.)

    ConsAs with any retail job, expect to receive a fraction of what you feel you put in to the job in effort as compensation in return. Do keep in mind you likely have no tertiary education (or are currently completing it) if the previous statement applies, so you need to start somewhere. Hours available directly reflect sales numbers which can sometimes cause a vicious cycle in terms of being short-staffed and not being able to provide a consistent level of service (which further hurts sales). Lastly, because the stores are franchised and more often than not all the services such as assembly, repairs, and delivery are outside contracts with other small companies it makes it difficult to help a customer with any issue they may have had with another Canadian Tire franchise.

    Advice to Senior ManagementEverything I have been witness to in my time at Canadian Tire Corp. Ltd. showed me that it is a well operated company, but as mentioned some issues arise with the franchising.

    Find a way to unite all of the stores through services etc. so that Floor Associates and Store Managers from different franchises don't appear to be competing for profit in front of customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Some Locations Better Than Others

    Customer Services Representative (Former Employee)
    Waterloo, ON (Canada)

    ProsI worked at a location in Waterloo by Ira Needles, and another in Rexdale, Etobicoke at the Customer Service desk. The location in Waterloo was amazing. Justin, the store owner was incredibly friendly, as were all the managers. It was a very positive work experience. I would recommend working there as a student. The location in Rexdale was awful. Management was rude, disrespectful and not supportive. They never wanted to help customers, and encouraged you not to too. The staff was also very lazy.

    ConsInconsistency between store locations. Discouraging atmosphere at some locations.

    Yes, I would recommend this company to a friend

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    cutting hours for the full time employees

    Anonymous (Former Employee)
    Toronto, ON (Canada)

    ProsYou can't advance if you don't know somebody on the top, Lots of nepotism , gossiping,hidden racism as well.

    ConsThere is a two sides of the medal , all training ( if it is done properly ) can impress you till you don't step on the floor.On the floor it is all about the hours, who gets the better shift, are you an agency employee or a full time. If you are a full time you got to be careful with whom are you socializing. Team leads are forming clans and their groups of informers... sad , very sad.Managers are changing too quickly and they care more about their promotion than what will happen with facility.They are cutting hours and once when you deduct taxes and benefits ... there is so little left of your salary. Tip , nod with your head till you don't find something better. With reduced hours and shortage of people number of injuries will slowly grow, of course this fact will be covered with the paperwork. In a year you can lose up to $ 5000 if you are working in the shift that is closing.
    Continuing education ... now that's a farce as well, you start and they will change the location or time frame and your chances are slowly sailing away from you :(.
    They have tendency to let people go even after they spent 35 years with the company.

    Advice to Senior ManagementHIRE THE RIGHT PEOPLE FOR THE JOB ... NOT YOUR COUSINS, FRIEND OF A FRIEND , OR PEOPLE THAT ARE IN JUST FOR THE PROMOTION

    Please hire people that really care about people !

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Disorganised and terrible management and coworkers.

    Anonymous Employee (Former Employee)

    ProsThey hire just about anyone. If you need a job quickly than fill out a form and start that afternoon. The staff room is spacious.

    ConsThe management take advantage of you. If you show up on time you can trust they will always only give you the worst shifts. Closing shifts. Management keeps you there past your shift if you're closings, so don't count on ever making post-work plans.

    If you want a raise you have to "qualify" by completing E-learning but only on your own time and without compensation.

    There are different standards if uniform. If you are like everyone else that means black dress pants with your red shirt tucked in. If you are friends with a manager it means yoga pants and shirt untucked. But it doesn't matter anyways because they spend most of their shift in the break room or smoking outside.

    They schedule as few people as possible so if you have to use the bathroom you better run. 13 people will stop you along the way for assistance.

    Advice to Senior ManagementGet a real job.

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    Working for an associate store

    Store Manager (Current Employee)
    Montreal, QC (Canada)

    ProsGood experience in the customer relation environment. Lots of great opportunities in various stores in the chain across Canada. Good contact with experienced managers in the retail business. Good bonuses and a great expense coverage.

    ConsAs a manager, it's a perquisite to do long hours per week, working on weekend and evening(multiple times a week). Pay was not very good, benefits were ok. In my experience, there's not enough HR in each store to deal with environment and welfare of employees.

    Advice to Senior ManagementRequieres a better training ressource for new employees. Improve relation with employees by having an HR Rep in each store.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    A large company with a small company feel

    Automotive Supervisor (Former Employee)
    Ajax, ON (Canada)

    ProsThe company has flexible hours and a great profit sharing plan. There are a lot of locations which means if you are willing to move from store to store you can really speed track a career in retail. The ownership structure of the company is also unique with it having dealers. This in my opinion allows you to have greater control on managing store activities while allowing you to be "your own boss" within a large national company.

    ConsUnless you work for the corporation itself good salaries are generally restricted to people in general management/ store management (for the most part). In a busy store there are always abusive customers you have to deal with on a daily basis... This is compounded by the problem that you are generally working with unprofessional non-career oriented staff. Very few people go into retail to start a "career" its one of those industry's that people get thrown into

    Advice to Senior ManagementCorporate head office should put more effort into hiring from their dealers Internally. I get the feeling that a lot of corporate employees have no idea what workers on the ground floor have experienced. there were a lot of qualified individuals (myself being one of them) that struggled to get any contact with head office for future opportunities.

    No, I would not recommend this company to a friend

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    so far so good ....

    Parts/Automotive (Current Employee)
    Kamloops, BC (Canada)

    Prosreasonable folks to work foe and with. enjoy the bossiness of the department. always something to do! they have benefits if you stay for a full year as well as a profit sharing.

    Conslow starting pay, no overtime paid.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    it was awesome

    Cashier (Current Employee)
    Surrey, BC (Canada)

    Proswork benefits awesome awesome cool

    ConsBreaks, bad , decent not much to say

    Yes, I would recommend this company to a friend

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    Working at CTC

    Analyst (Former Employee)
    Toronto, ON (Canada)

    ProsGreat company to work for, excellent benefits

    ConsA lot of competition for jobs.

    Advice to Senior ManagementWould like to get more access to training

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Canadian Tire Corporation, Limited is one of Canada's most-shopped general retailers and the country's largest sporting goods retailer, with more than 1,700 retail and gasoline outlets from coast-to-coast. Our primary… Full Overview

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