Cancer Research UK

  www.cancerhelp.org.uk
  www.cancerhelp.org.uk
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Cancer Research UK Reviews in London, England

Updated September 8, 2014
Updated September 8, 2014
42 Reviews
3.7
42 Reviews
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Cancer Research UK CEO Harpal Kumar
Harpal Kumar
21 Ratings

25 Employee Reviews Back to all reviews

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  1.  

    Brilliant place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Partnerships Intern  in  London, England (UK)
    Former Employee - Corporate Partnerships Intern in London, England (UK)

    I worked at Cancer Research UK as an intern for less than a year

    Pros

    Everyone who works at CR-UK wants to work there. Nobody is there just because they're looking for a job, so everyone is passionate about their role and this colours every aspect of working there. Everyone is friendly and everyone is approachable because essentially everyone is there for the same reason - to help people and to beat cancer.

    Cons

    Such a friendly working environment can sometimes become distracting! Making friends is easy, so a walk from one side of the office to the other can take a lot more time than you would expect

    Advice to ManagementAdvice

    I would consider increasing pay to attract the best talent

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    VERY DEMANDING JOB - HARD - WORKLOAD IS TOO BIG & WAGE NOT GOOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Manager  in  London, England (UK)
    Current Employee - Shop Manager in London, England (UK)

    I have been working at Cancer Research UK full-time for more than 5 years

    Pros

    You meet new people all the time. Every day is different and you face new problems on daily basis, which is great, as I love a challenge. It is great, to make the shop look nice and hear it from customers.

    Cons

    The job as Shop Manager (my job) is not that well paid. We are required to meet weekly DONATED TARGETS (income from donated sold items). If we do not meet them, our Area Managers then ''bully'' us, in terms of WHY DID WE NOT REACH THEM. I say bully, but it is like, daily calls, texts, etc., keep asking us, if we are at least half way through with the income of weekly target, texting us, way after closing time, with questions about the shop. I am not saying every AM is the same, but most of them are this way. They send us WAY TOO MUCH stock from other stores, and expect us to deal with it. When we say, we have no space for it,most of the AM say: TELL YOUR VOLUNTEERS TO DEL WITH IT.
    The worst is, that you are expected to REACH THE WEEKLY DONATED TARGETS ON TOP OF EVERYTHING ELSE. The job title is SHOP MANAGER, but they want you to be a fundraiser too. We need to organise FUN DAY every few months and raise in excess of £150. How? E.g. through tombolas, selling cakes etc. Then we need to organise DONATION STATIONS, and raise at least £2000 a year. HOW? Ask local business, if you could set up stall there, where people drop off their donations, or simply ask local business to donate their unwanted stock. OUR INTERNET IS BLOCKED: we cannot use e-mail, so of course, during day, you have no time for this, as you deal with donations, refunds, shop being tidy, training the volunteers, hiring volunteers, doing the H&S checks. When will you do it then? I tell you. At home, in your own time, but you get paid only for about 36 hours work weekly. In fact we do rarely have lunch breakes. Plus we need to overlook the H&S. Fire safety, etc. Area Managers just boss you around because of the targets, but are not very supportive.

    Advice to ManagementAdvice

    Area Managers should listen to Shop Managers - should try to help, not pressurise
    Area Managers get lots of benefits, which Shop Managers do not, so please, have some respect.
    Area Meeting every month? It is waste of time, not necessary & waste of the charity's money, as we of course claim our travel money back. Most of the times, these meeting are silly.
    And the PDR'S? We have markings Exceeded expectations, BELOW etc. It is making us feel worthless and is not effective way of motivating us.
    You expect, that our HOLIDAYS will be covered by VOLUNTEERS ONLY, as you say, MOBILE MANAGERS can cover max. 2 days.It is actually not fair, as some of us have a problem to find the volunteers to cover 2 weeks wrth of holiday. Also the petty cash limit. You say £50 a week, but not every shop has that, when we look on our KPI.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great charity to work for but stay away from Major Giving and Appeals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Cancer Research UK full-time for more than 5 years

    Pros

    Fantastic inspirational colleagues in many areas of the organisation and a wonderful cause to support.

    Cons

    Not many cons but having worked in other Charities and in other parts of CRUK I would have to say that the Major Giving and Appeals team is the cancer of CRUK. Terrible team culture and working environment.

    Advice to ManagementAdvice

    Just imagine what could be achieved in the fight against cancer if staff were looked after better

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Hard work, no appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Manager  in  London, England (UK)
    Current Employee - Shop Manager in London, England (UK)

    I have been working at Cancer Research UK for more than a year

    Pros

    You have a chance to put your qualities at work to raise money for a great cause

    Cons

    Too much work and no appreciation, no help, just more targets. We passed beyond shop managers to fundraisers. We get new tasks every week to raise money, but when we ask for help thy can only say NO.

    Advice to ManagementAdvice

    Invest in people from retail. Don't treat them like slaves. They are humans and they can only do what they were trained to do: run shop. We are not fundraisers!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    One day they will beat Cancer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Cancer Research UK full-time for more than 8 years

    Pros

    Cancer Research UK is run like a FTSE 100 and has the benefit of being full of highly motivated and great people. They pay well for the sector and invest in their people through both internal and external training. They are at the forefront of sector developments and really lead the way making you feel proud for working there.

    Cons

    The IT department has a lot of people however this does not translate to a lot of output. Now under new leadership I would expect this to change quite quickly.

    Advice to ManagementAdvice

    Make sure the people recognise the great progress and achievements they are making, in the strive for continuous improvement this can get a little lost.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Hard work, little appreciAtion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Manager  in  London, England (UK)
    Current Employee - Shop Manager in London, England (UK)

    I have been working at Cancer Research UK full-time for more than a year

    Pros

    Its good to feel you are helping to beat cancer.

    Cons

    The organisation is divided into the retail branch and the rest of the charity. In the retail branch we are expected to work extremely hard, under a great deal of pressure, without thanks or appreciation. Whenever i visit head office its like another world.

    Advice to ManagementAdvice

    Value your people. Train your middle management to say "well done" and "thankyou".

    Allow your excellent specialist retailers to focus on retail. We are great at that. Stop trying to turn us into fund raisers. We are rubbish at that, unlike your excellent fundraising department.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    I interned at theorganisation as a media and communications intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media and Communication Intern  in  London, England (UK)
    Former Employee - Media and Communication Intern in London, England (UK)

    I worked at Cancer Research UK as an intern for less than a year

    Pros

    Everyone is friendly and you get to move about in the organisation to see what other peoples roles involve. There is a good inductionto the internship and you are encouraged to set your own goals as to what you want to achive. My manager took a lot of time to do this with me and was making sure I got a lot out of it.

    Cons

    It was unpaid but I wasdoing actually work that was used externally. Expenses are paid but perhaps they need to consider how ethical it is to use so many unpaid interns year round. During this time I also applied to the graduate scheme but was rejected before the interview and was told not to ask for feedback. This is disheartening when you are giving up so much time to work for free to hear that we can't even get any feedback as to why. It sends the message that youre good enough to work for free but not to be paid.

    Advice to ManagementAdvice

    Consider paying interns when they are doing actual work or else run a work shadowing programme instead.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Company doesn't care at all about employees unfortunately

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Manager  in  London, England (UK)
    Current Employee - Shop Manager in London, England (UK)

    I have been working at Cancer Research UK full-time for more than 3 years

    Pros

    Working for a good cause and raising money for cancer research

    Cons

    There's no career progression for the people outside HQ and feels like company miss real opportunities to raise more money for the cause

    Advice to ManagementAdvice

    Managers should be leaders not just the people with the power. You should care more about the employees from retail, because when they go the charity lose lots of money and is not right.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postdoctoral Researcher  in  London, England (UK)
    Current Employee - Postdoctoral Researcher in London, England (UK)

    I have been working at Cancer Research UK full-time for more than 3 years

    Pros

    It makes you feel like you are doing something important for the world.

    Cons

    Quite low stipend considering te amount of work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good research work but very challenging environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Cancer Research UK full-time for more than a year

    Pros

    Amazing cause. Some good people working there. Well know brand for the CV. For fundraising and marketing roles - lots of opportunity.

    Cons

    Very negative environment in the support functions. Lack of confidence in management. No leadership. Roles not clear and very difficult to implement change. Lots of new enthusiastic people but no one making real decisions. Internal communication poor. A real case of 'too many chiefs!'

    Advice to ManagementAdvice

    Create a more clear management structure. More leadership from the top. Create roles, job descriptions and titles that make sense. Work out what is needed from the role and the skills needed BEFORE recruiting.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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