Cancer Treatment Centers of America

  www.cancercenter.com
  www.cancercenter.com

Cancer Treatment Centers of America Reviews

Updated November 6, 2014
Updated November 6, 2014
90 Reviews
2.2
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Gerard van Grinsven
28 Ratings

Review Highlights

Pros
  • CTCA has a great model of patient care, and also believes in nurturing its best and brightest employees (in 6 reviews)

  • Fair pay, great benefits, and great wellness program (in 3 reviews)


Cons
  • work life balance is an issue if you're not diligent at protecting your free time (in 7 reviews)

  • Bonner is no longer the CEO, so ratings about CEO pertain to the new CEO (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    so far a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IS Stakeholder
    Current Employee - IS Stakeholder

    I have been working at Cancer Treatment Centers of America full-time (less than an year)

    Pros

    So far, being a new stakeholder has been a great experience. Working both in the corporate office and having the chance to work in an hospital has provided me with a great glimpse of how things are. CTCA has a great mission, vision and values, and its up to the stakeholders to help uphold them. Its up to the stakeholders to help make the company an amazing one. I know that my coworkers and management have been amazing, even through our department reorganization.
    A fairly nice collection of benefits: average healthcare(medical/dental/vision), great 401k (4% fully vested match on 5% of pay contributions), life insurance, tuition programs, etc. Average number of time off

    Cons

    If you stick it out, the balance between work, pay and life works itself out. If you don't put in the hard work, and the time, you wouldn't get the bonuses that come.
    The benefits seem amazing and low cost, but that's until you realize how the medical plans are constructed. Co-insurance is the cheap way out, and there is no way to predict your health costs. PLEASE SWITCH TO A CO-PAY PLAN, rather than co-insurance. Even with contributions to HSA, and Healthy awards, the cost of healthcare with co-insurance is considerably more expensive.
    Communication: there seems to be a lack of communication from the top down. Changes come down over night, and middle management isn't even prepared to answer stakeholder questions on vision and plan for their departments.
    Time off shouldn't be spread into so many categories (Vacation, Holidays, sick, personal,etc), it just makes it confusing.

    Advice to ManagementAdvice

    communicate more and with details with stakeholders. Live up to the mission, vision and values you set-forth, and balance out management bonuses with stakeholder bonuses.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 5 people found this helpful  

    The growth goals are out of touch with reality and make the job very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Growth in Schaumburg, IL
    Current Employee - Growth in Schaumburg, IL

    I have been working at Cancer Treatment Centers of America full-time (more than an year)

    Pros

    Compensation is good
    In general good employees

    Cons

    Stressful
    Lack of work/life balance
    Too many middle managers
    Lack of career growth opportunities

    Advice to ManagementAdvice

    Focus on the big picture for future growth and not just the short term goals. You continue to lose good employees because of the narrow focus.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Wish I'd never left

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Schaumburg, IL
    Former Employee - Marketing in Schaumburg, IL

    I worked at Cancer Treatment Centers of America full-time (more than 10 years)

    Pros

    I left CTCA a few years ago to pursue a really good opportunity. Every day since, I've missed the people I worked with and the cancer patients and families I served. And no, I'm not a corporate HR person - this is a real review.

    Cons

    I understand that the culture has changed in the past couple of years. I can't speak to that, but I'd rejoin the company in a heartbeat if invited back in. The only negative comment I have to offer is that the nature of the business - cancer treatment - means that sometimes you have to deal with the sadness of losing a patient you've grown attached to.

    Recommends
    Approves of CEO
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  5.  

    Company with a heart for patients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cancer Treatment Centers of America full-time

    Pros

    Always put patients at the heart of all decisions "treat every patient as you would want your loved one treated"

    Cons

    Public perception about CTCA is not true to what actually happens with the patient experience. It's an amazing place and you only have to walk in the door of one of the hospitals to experience it.

    Advice to ManagementAdvice

    Be strong in aligning the hospitals across the country.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Reimagine = Bigger Corporate And Retribution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Goodyear, AZ
    Current Employee - Anonymous in Goodyear, AZ

    I have been working at Cancer Treatment Centers of America full-time (more than 5 years)

    Pros

    The culture and leadership within WRMC is great. When items are within their control the results are great.

    Cons

    Reimagine is another way for Corporate to get bigger and disempower the sites. The Clinical Informatics Directors have been the bridge to clinical operations in the hospitals. As a result of reimagine the CID's have been demoted and moved to Corporate. Clearly the Executive Cabinet does not value testing, training, and clinical alignment. Individuals were targeted during the reorganization. If stakeholders voiced concerns, they have been terminated like at WRMC. Leadership keeps saying they want to hear from us but if you speak up you're considered not engaged and fired!

    Advice to ManagementAdvice

    Don't ask for our opinion if you don't want it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    IS Reimagine Reorganization A Disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Goodyear, AZ
    Current Employee - Anonymous in Goodyear, AZ

    I have been working at Cancer Treatment Centers of America full-time (more than an year)

    Pros

    There were some positive results from the reorganization.
    - Removal of the CMIO from reporting structure.
    - Movement of web development into IS.
    - Reporting change for PMO.

    Cons

    Mentioned in a previous post, the reorganization is a disappointment.
    - Same bad leadership in Apps and Infrastructure lacking in healthcare experience.
    - Inequity in titles.
    - Firing of the wrong people.
    - Demotions for well performing stakeholders.
    - Inequity in work from home rules.
    - More jobs being sent to ICMC.
    - Org chart was developed in isolation by ISX protecting their own jobs first.

    Advice to ManagementAdvice

    More change is needed! The reorganization is resulting in people continuing to look for jobs. Make the needed changes to ISX and stop the talent bleed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Today was the final straw!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Cancer Treatment Centers of America

    Pros

    We were once a great company to work for. Stakeholders were focused on patient care. Leaders were focused on creating a best place to work in healthcare.

    Cons

    Today our reimagined organization chart was communicated to us in IS. The results are a huge disappointment.

    * Same bad VPs and Directors remain in place.
    * More Managers and Directors added but few additional stakeholders who actually do work.
    * Multiple stakeholders terminated yesterday including a Manager who was awarded the "Coach of the Year" last year. In 37 management positions, the ISX team couldn't find an extra role for him.
    * Finally, movement of more work to International Capital Management Company in the USVI.

    I thought the reimagine process would deliver some positive changes.

    Advice to ManagementAdvice

    Just move the entire department to the USVI.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Executives only concern is how much their executive bonus will be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Cancer Treatment Centers of America full-time (more than 8 years)

    Pros

    For patients who have the right insurance, the care is very good.

    Cons

    If you don't drink the CTCA kool-aid, you will have a very tough time surviving. There is so much back-stabbing and game playing it's difficult to get your job done if your position is in management. They tell you to think outside of the box, but that's not really what they want. Unless you are part of the "in" club at a location, forget it. Most of the executive team cares pretty much only about their executive bonus. This bonus can be, and usually is, 50-60% of their salary. The charges for medications at the hospitals is significantly higher than most other hospitals and healthcare providers. The chemo charges can be hundreds of times higher than the cost.
    Management paints a pretty picture to their Board of Directors. Reports submitted to the Boards are often incomplete and/or have inaccurate data reported,
    Human Resources at most of the locations is a joke.Of course, they call it Talent, not HR. Many of the high level HR people have absolutely no prior experience with either talent acquisition or human resources, but they are good cheerleaders.
    Anonymous concerns are completely disregarded by management, and often ridiculed.

    Advice to ManagementAdvice

    Management does not want advice. If it's offered, they ignore it and penalize the people offering advi

    Doesn't Recommend
    No opinion of CEO

    Cancer Treatment Centers of America Response

    Nov 9, 2014Communications Director

    We are a family of Stakeholders (employees) at CTCA and don’t tolerate behavior that excludes fellow Stakeholders, and certainly not among the members of our management team. One of our values is ... More

  10. 2 people found this helpful  

    Too fasted paced and stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cancer Treatment Centers of America full-time

    Pros

    Good benefits, and good culture

    Cons

    At times the staffing is short and envoronment is too fast paced

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    CTCA- great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cancer Treatment Centers of America full-time (more than an year)

    Pros

    CTCA has a great model of patient care, and also believes in nurturing its best and brightest employees.

    Cons

    Rapid expansion across the organization can sometimes make for a chaotic workplace, but most everyone is hardworking and good-natured to the point where this is not a major problem.

    Recommends
    Positive Outlook
    Approves of CEO

Cancer Treatment Centers of America Photos

CTCA at the 2010 Nursing Spectrum Excellence Awards
CTCA at 2010 Nursing Spectrum Excellence Awards. Heahter Brown, Paul Gehringer and Niomi Samodai

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