Canon Business Solutions

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  solutions.canon.com

Canon Business Solutions Reviews

Updated December 3, 2014
Updated December 3, 2014
158 Reviews
2.4
158 Reviews
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Canon Business Solutions CEO Yoroku Adachi
Yoroku Adachi
67 Ratings

Review Highlights

Pros
  • Good benefits, employee centric management (in 14 reviews)

  • Canon has an amazing benefits package, starting with 14 vacation days in year one (in 7 reviews)


Cons
  • Every time we questioned our jobs, upper management would tell us everything was part of the contract (in 10 reviews)

  • high turnover, the ompany has a low base salary (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive in Irvine, CA
    Former Employee - Senior Account Executive in Irvine, CA

    I worked at Canon Business Solutions full-time

    Pros

    Great place to work and great leadership

    Cons

    Not a large enough territory to make more money

    Advice to ManagementAdvice

    Enlarge the territory and sell more solutions

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    not a company i would work for again!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Clerk and Repo Graphics in Reston, VA
    Former Employee - Mail Clerk and Repo Graphics in Reston, VA

    I worked at Canon Business Solutions full-time (more than 3 years)

    Pros

    you will get decent benefits but they aren't that good

    Cons

    they will work you hard and will not pay you what you are worth.not a good company to work for! i work there for almost 5 years and only received a 90 cent raise there's not incentive for working for them

    Advice to ManagementAdvice

    some of the managers try to help you out but the general managers have the final say. if they can say a penny so they can keep it in their pockets they will! so don't look for a decent raise ever!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    I would prospect new business by cold calling, setting appts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Fort Wayne, IN
    Former Employee - Sales Representative in Fort Wayne, IN

    I worked at Canon Business Solutions full-time (more than 5 years)

    Pros

    They have a great product line.

    Cons

    I have no real cons to speak of

    Advice to ManagementAdvice

    I would tell them to be more aware of what is happening at the sales dept level

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good start to my sales career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Canon Business Solutions full-time

    Pros

    Create your own schedule. Good size territory.

    Cons

    Reporting to the office in Burlington 3 times a week.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Copy Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Lead in Royal Oak, MI
    Former Employee - Copy Lead in Royal Oak, MI

    I worked at Canon Business Solutions full-time (less than an year)

    Pros

    Opportunity to work at Howard and Howard.

    Cons

    Was thrown into a position with a supervisor who harassed me and humiliated me in front of coworkers on a daily basis. Walked off of the job and will never return to Canon. This was the second time I was humiliated while working with Canon and it's so called management team.

    Advice to ManagementAdvice

    Drop in unannounced once in a while.

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful  

    Par for course as general corporate America goes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon Business Solutions full-time (more than an year)

    Pros

    Short commute to office; amazing products; some very knowledgeable employees; some execs were surprisingly accessible.

    Cons

    Lack of backing from management; too many empty promises; management when I was there talked a lot of teamwork jargon but never put it into action.

    Advice to ManagementAdvice

    Be honest, earnest, and realistic with your employees. It will go a long way.

    No opinion of CEO
  8. 1 person found this helpful  

    The HOLY GRAIL CONTRACT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Services Representative
    Former Employee - Office Services Representative

    I worked at Canon Business Solutions full-time (more than an year)

    Pros

    Canon has contracts with many different kinds of businesses. You can be full-time at one job site or opt to be a floater and work at multiple sites. It is a good job for someone in college or just out of high school.because it gives them the chance to network and learn about different industries.

    Cons

    Since Canon has contracts with many different kinds of businesses, the job duties vary drastically from site to site. However, the pay does not!!!

    My job site was a law firm and many of the paralegals and secretaries seemed unaware that we were part of a separate company. We would be filing legal documents for the attorneys, closing out cases, covering vacation days for firm employees, sending time sheets to headquarters, typing out pleadings, and much more. We were doing all of these tasks on top of the printing and mail handling. Every time we questioned our jobs, upper management would tell us everything was part of the contract. We all asked to see the contract and nobody would ever produce one. The site manager had never even seen the contract himself!!!

    When it came time for reviews, the site manager was excited to give all of us raises but was told that his positive reviews would not reflect on our pay. Upper management said that raises would not be granted because the contract was set at a fixed rate.

    There is not opportunity to advance within the company because all of the sites are so different and far removed from each other. You get 12 days per year for sick & vacation combined! Its just a dead end job!!!

    DO NOT PLAN TO STAY WITH THIS COMPANY FOR ANY EXTENDED AMOUNT OF TIME. THEY ARE SHADY!!!

    Advice to ManagementAdvice

    I have nothing to say other than that upper management is full of a bunch of crooks looking to screw everyone over!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Conformists.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon Business Solutions full-time (more than 3 years)

    Pros

    Great base line training ground for people new in their career.

    Cons

    Focused on their own process & policy. Difficult to accommodate customer requests that fall outside of the strict process. Slow -- not nimble. Need to conform with the program -- out of the box thinking is not practical. A place where it is what it is. Can turn a passionate person into a drone. Alternatives in this industry are more fun and rewarding.

    Advice to ManagementAdvice

    Give more authority to local areas -- including total P&L control. The divisions are too silo'd all the way to the top - making decisions laborious and field requests discouraged by mid management. Other companies in the indisutry are much more fun to work at - and rewarding.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    This company is a complete disorganized mess with non existent management, and jokes for incentives to the reps.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at Canon Business Solutions full-time (more than an year)

    Pros

    -Great experience for resumes with cold calling and telemarketing.
    -great Dallas Market with lots of opportunity
    -wonderful product
    -great customer relationships as long as everything goes smoothly
    -order management in IL was great

    -Love sales and everything about what I did.. terrible company (some of the problems were just the local Dallas office... other problems were company wide)

    Cons

    -no consistent management (I was there for 2 years and had 2 directors and 3 direct manager changes)
    -no incentives to reps besides a presidents club
    -Very little help or direction from direct management (7 week training is a joke and a waste of time)
    -disorganized with service department and internal processes.
    -push to sell document management software along with equipment but internally don't practice what they preach
    -very little pay. The compensation plan is created to keep sales representatives from making money
    -a lot of favoritism when deciding territories which causes problems and hurts individuals compensation.
    -Overall a very cheap company that pays no attention
    -

    Advice to ManagementAdvice

    Get it together!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mail Clerk in Auburn Hills, MI
    Current Employee - Mail Clerk in Auburn Hills, MI

    I have been working at Canon Business Solutions full-time (more than an year)

    Pros

    Light work, reasonable expectations, paid holidays off

    Cons

    Not much room for advancement, no raise the first year employeed, unorganized.

    Advice to ManagementAdvice

    Show you care about your employees. Don't complain about your workloads and when help is given without asking, don't take offense to it. Thank them for going above and beyond to help make YOUR job easier.

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Sign outside Canon Business Solutions offices located at 9330 Scranton Road, San Diego, CA?
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