Canon Business Solutions

  solutions.canon.com
  solutions.canon.com

Canon Business Solutions Reviews

Updated November 15, 2014
Updated November 15, 2014
157 Reviews
2.4
157 Reviews
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Canon Business Solutions CEO Yoroku Adachi
Yoroku Adachi
67 Ratings

Review Highlights

Pros
  • Good benefits, employee centric management (in 14 reviews)

  • Canon has an amazing benefits package, starting with 14 vacation days in year one (in 7 reviews)


Cons
  • Every time we questioned our jobs, upper management would tell us everything was part of the contract (in 9 reviews)

  • high turnover, the ompany has a low base salary (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Was OK....commission structure was messed up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon Business Solutions full-time

    Pros

    Training....good product....local management was good.

    Cons

    Commission structure...competition of dealers in market....pricing of CBS equipment was more than local Canon dealers

  2.  

    Site Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Representative in New York, NY
    Current Employee - Site Representative in New York, NY

    I have been working at Canon Business Solutions full-time (more than an year)

    Pros

    Great Pay and benefits
    Flexible schedule if you go to school

    Cons

    Lack of communication between management causes confusion with employees

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Nerve Racking, Broken Promises, Undermining Management, Low Salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Digital Service Specialist in Downers Grove, IL
    Former Employee - Senior Digital Service Specialist in Downers Grove, IL

    I worked at Canon Business Solutions full-time (more than 3 years)

    Pros

    Good Benefit Package, Good Quantity of holidays, Little else

    Cons

    Cut Throat Employer, Purposely Cheats Employee of Due Salary, Management Says One Thing & Does Another. The Best Work Day I Had Was My Last Day Employed There. The Day I Walked Away From Canon Business Solutions I Felt The World Came Off My Shoulders.
    I Would Rather Be Unemployed Than Be Employed Again At Canon Business Solutions

    Advice to ManagementAdvice

    I Have No Advice To Any Level Of Management At Canon Business Solutions, They Wouldn't And Do Not Listen, You Might As Well Spit Into The Wind.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    I wouldn't wish this job on my worst enemy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales
    Former Employee - Inside Sales

    I worked at Canon Business Solutions full-time (less than an year)

    Pros

    Most of the people were very nice in the department- can be cliquey though.
    Nice facility to work in.

    Cons

    If the territory that you inherit is in trouble for sales and/or profit, it is incredibly challenging to build the territory to a commissionable level.
    Base salary (Inside Sales- $28K).
    No ramp up period (despite the state of your territory).
    Lack of leadership from management or HR.

    Advice to ManagementAdvice

    It is my understanding that the territories will be reestablished in 2014, this is the only way you will fix the turnover in the two territories that specifically struggle. When hiring, do not promise the moon. A realistic job preview and realistic first year earnings would eliminate unnecessary turnover, I took a major pay cut but I increased my base salary by $28K. You knew what annual salary I was pulling in- that was wrong.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    They were a bunch of liars and ignorant people..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Saint Louis, MO
    Former Employee - Senior Account Manager in Saint Louis, MO

    I worked at Canon Business Solutions full-time (less than an year)

    Pros

    Canon is a good product, but if marketed by the wrong people impossible to sell

    Cons

    Terrible people, disgusting....will cheat you every step of the way. Uneducated people..

    Advice to ManagementAdvice

    Start over

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great Brand - Terrible Employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst in New York, NY
    Former Employee - Operations Analyst in New York, NY

    I worked at Canon Business Solutions full-time (more than 5 years)

    Pros

    Great co-workers. The benefits are okay, but nothing special. If you are willing to suck up to the boss, then you could go far.

    Cons

    Company tries to stand on brand alone while the equipment and services are on a downhill slide. Overtime is unheard of, and even if you put in extra hours, do not expect to be paid for it. There is no clear definition of job responsibilities or career path. Canon gives you 7 sick days but if you use more than 2 you will get a verbal warning and more than 3 will get a written warning. Unused sick, personal and vacation days can not be accrued, rolled over or paid out at the end of the year. Upper management has an attitude of 'do as I say or else'. I observed management come and go as they please, sometimes not showing up for work until two in the afternoon...there is definitely a sense of entitlement among managers.

    Advice to ManagementAdvice

    Pay more attention to what your managers are doing. Trust, but always verify, that what you are being told is fact. Allow for employees to be creative in their thinking instead of trying to fit them into a one size fits all mold.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Tremendous growth and much experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Los Angeles, CA
    Former Employee - Systems Analyst in Los Angeles, CA

    I worked at Canon Business Solutions full-time (more than 10 years)

    Pros

    Flexible, recognize talent over seniority.

    Cons

    Recent administration has slowed decisionmaking

    Advice to ManagementAdvice

    Hire good people, give them the ability and criteria to make decisions, then let them do so.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Canon-something to get shot out of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician in Houston, TX
    Former Employee - Field Service Technician in Houston, TX

    I worked at Canon Business Solutions full-time (more than 5 years)

    Pros

    Growing and modernizing methods of information management.

    Cons

    Lack of leadership and employee representation

    Advice to ManagementAdvice

    Think of your employees as clients.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    This place sucks- do not interview for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Specialist in Schaumburg, IL
    Former Employee - Marketing Specialist in Schaumburg, IL

    I worked at Canon Business Solutions full-time (less than an year)

    Pros

    It was a paycheck and a job. And a learning experience on what to look out for before taking a new position.

    Cons

    Everything else about it was a con from the management to the lack of care for employees. The company is loaded with cocky used car salesmen. Management is careless about its employees. Most are hard to deal with.

    Advice to ManagementAdvice

    Your employees should be treated as individuals. Management should also be monitored closely. Work/ life balance isn't a priority and neither is education.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    bureaucratic inept management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admin in Lakeville, NY
    Former Employee - Admin in Lakeville, NY

    I worked at Canon Business Solutions full-time (less than an year)

    Pros

    Good benefits, no overtime, lunchroom

    Cons

    Employees kowtow and tippy toe around Japanese mgt. Insecure workers who backstab and play political games. Proprietary software decades old, inefficient, user unfriendly. Lousy discounts on cameras only offered once or twice a year. Management cancelled incentive plans after awarding them.

    Advice to ManagementAdvice

    Pay attention to middle management who keep line and file down because of their insecurities. My supervisor discouraged me from contacting Japanese counterparts who all sat in different part of office,even though it was work related. He wanted everything to funnel through him. Make your management take English classes and integrate staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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