Canon Reviews

Updated August 31, 2014
Updated August 31, 2014
62 Reviews
3.1
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Canon Chairman and CEO Fujio Mitarai
Fujio Mitarai
28 Ratings

Review Highlights

Pros
  • An excellent name to have on a resume, as it's large and has a strong reputation, brand recognition (in 4 reviews)


Cons
  • Minimal work life balance as staffs are expected to stay late as an indicator of being sincere for the job (in 4 reviews)

  • no work life balance, as you still have to work overtime, but no pay (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Toledo, OH
    Former Employee - Account Executive in Toledo, OH

    I worked at Canon full-time for less than a year

    Pros

    Good product mix with production print and wide format.

    Cons

    Service struggles with same day fixes not having parts on hand.

    Advice to ManagementAdvice

    Same day service would help customer loyalty

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    DO EVERYTHING AT WORK FOR MICRO-PAY!!!!!! NOT WORTH IT!!!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon full-time for more than a year

    Pros

    some co-workers were good to work with.

    Cons

    no room for growth, no pay increase, dead end job, managers are not honest and do many dishonest things behind your back.

    Advice to ManagementAdvice

    Recognize your employees for the good things they do and show it in their paycheck, not just a pat on the back!!!!

    Doesn't Recommend
    Negative Outlook
  3.  

    Ineffective management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Representative  in  Austin, TX
    Current Employee - Site Representative in Austin, TX

    I have been working at Canon full-time for more than a year

    Pros

    Building is nice, good work-life balance, generous time off policy, good computer based training

    Cons

    Ineffective managers, won't put new policies in writing so they change on a whim.

    Advice to ManagementAdvice

    Listen to suggestions from employees.

    Neutral Outlook
    Approves of CEO
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  5.  

    Great Job to have a check coming in while you figure out what you want to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouser II  in  Jamesburg, NJ
    Current Employee - Warehouser II in Jamesburg, NJ

    I have been working at Canon full-time for more than 3 years

    Pros

    Job security , 401k, great benefits. forklift certification. 3 breaks a day two fifteen minute and one of the clock half hour.

    Cons

    Low pay, small or no raises, no room to move up. low morale. the 1030-7pm shift makes it nearly impossible to find a school schedule to try and further your education.

    Advice to ManagementAdvice

    Positive recognition of work above and beyond will create a good morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    The most difficult company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Boston, MA
    Current Employee - Sales Representative in Boston, MA

    I have been working at Canon full-time for more than 3 years

    Pros

    Diverse product line. Better than average hardware products. Great Brand Recognition. Adequate specialist support. Earnings in high 5 figures not impossible, just improbable in Boston.

    Cons

    Disjointed Customer Care support team. Limited company focus on the customer needs and how best to solve their problems easily and quickly. Extremely process oriented and very inflexible. Example: Financial department has no idea how to assist a Representative prepare an order in the fixed Order Management program called (SOM) sales order maker. If you want to combine service for multiple machines (blanket agreement) and ensure you're ordering it correctly, No One person can answer your questions. It takes too long to figure out the process. While doing this in the office, you're not Prospecting or Telemarketing, or attending some other Training for nefarious products that very few people ever sell, but you're required to "pitch" it. Face it, printed documents are going away and working for a printer manufacture isn't the future anymore. Start your career with a software developing company if you want a future in the business communications market. Face to face selling is becoming a thing of the past in this industry and they haven't yet mastered a way to promote the hardware via software selling. But, eventually, they won't need you here.

    Advice to ManagementAdvice

    Your Branch Administrators need better training and compensation (to keep turnover down). They pull together your "silo" of operations where everyone is only concerned about their daily responsibility, not the customer needs. If the VP's and Presidents would work the front lines on a regular basis and hear current and new customer complaints daily, they would understand how difficult it is to work for their company. Unfortunately, they don't care. Remember, this is a sales organization. If you're not selling something you're not doing your job, regardless if you have to dump a current customer and find a new one.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Hard work but growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon

    Pros

    Canon is growing and will continue to be strong. Rewards good employees with advancement possibilities.

    Cons

    Sometimes internal politics can hurt advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Consistent company to work for.. Family oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon

    Pros

    Great work environment, really invests in employees

    Cons

    Pay could be a little bit better, but its typical for this area

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company - Great New Headquarters!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Melville, NY
    Current Employee - Business Analyst in Melville, NY

    I have been working at Canon full-time for more than 3 years

    Pros

    Great environment, lots of management support.

    Cons

    Easy for exceptionally high performing candidates to get lost in large hierarchical structure.

    Advice to ManagementAdvice

    Keep up the hard work. Most managers given up a large part of themselves by staying late.

    Recommends
    Approves of CEO
  10.  

    Good company, can be great depending on your direct management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist  in  Melville, NY
    Current Employee - Marketing Specialist in Melville, NY

    I have been working at Canon full-time for more than 3 years

    Pros

    It's a very stable 9-5 job, if you're lucky then it's a 35hr work week. People are nice and welcoming. Great resources available and good opportunity for continuous education. Also the new Melville building is bright and clean (the walking paths are great when the weather is good.)

    Cons

    Teams can be extremely siloed, so are the different levels of employees and management. This lack of communication often results in project issues (that could have been easily prevented with open communication and sharing of information). Any significant change happens very slowly (lots of red tape). Not much movement and growth in terms of promotion.

    Advice to ManagementAdvice

    More transparency with all employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Average at best - money was OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Canon full-time for more than a year

    Pros

    Money was good
    Fellow employees
    Auto allowance
    Bonuses

    Cons

    Senior management was subpar
    Commissions could be better

    Advice to ManagementAdvice

    Strive to improve all employees

    Recommends
    Neutral Outlook
    Approves of CEO

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