Canon

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Employee Reviews

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  1.  

    Great Job to have a check coming in while you figure out what you want to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouser II in Jamesburg, NJ
    Current Employee - Warehouser II in Jamesburg, NJ

    I have been working at Canon full-time (more than 3 years)

    Pros

    Job security , 401k, great benefits. forklift certification. 3 breaks a day two fifteen minute and one of the clock half hour.

    Cons

    Low pay, small or no raises, no room to move up. low morale. the 1030-7pm shift makes it nearly impossible to find a school schedule to try and further your education.

    Advice to ManagementAdvice

    Positive recognition of work above and beyond will create a good morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    The most difficult company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA

    I have been working at Canon full-time (more than 3 years)

    Pros

    Diverse product line. Better than average hardware products. Great Brand Recognition. Adequate specialist support. Earnings in high 5 figures not impossible, just improbable in Boston.

    Cons

    Disjointed Customer Care support team. Limited company focus on the customer needs and how best to solve their problems easily and quickly. Extremely process oriented and very inflexible. Example: Financial department has no idea how to assist a Representative prepare an order in the fixed Order Management program called (SOM) sales order maker. If you want to combine service for multiple machines (blanket agreement) and ensure you're ordering it correctly, No One person can answer your questions. It takes too long to figure out the process. While doing this in the office, you're not Prospecting or Telemarketing, or attending some other Training for nefarious products that very few people ever sell, but you're required to "pitch" it. Face it, printed documents are going away and working for a printer manufacture isn't the future anymore. Start your career with a software developing company if you want a future in the business communications market. Face to face selling is becoming a thing of the past in this industry and they haven't yet mastered a way to promote the hardware via software selling. But, eventually, they won't need you here.

    Advice to ManagementAdvice

    Your Branch Administrators need better training and compensation (to keep turnover down). They pull together your "silo" of operations where everyone is only concerned about their daily responsibility, not the customer needs. If the VP's and Presidents would work the front lines on a regular basis and hear current and new customer complaints daily, they would understand how difficult it is to work for their company. Unfortunately, they don't care. Remember, this is a sales organization. If you're not selling something you're not doing your job, regardless if you have to dump a current customer and find a new one.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Toledo, OH
    Former Employee - Account Executive in Toledo, OH

    I worked at Canon full-time (less than a year)

    Pros

    Good product mix with production print and wide format.

    Cons

    Service struggles with same day fixes not having parts on hand.

    Advice to ManagementAdvice

    Same day service would help customer loyalty

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Hard work but growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon

    Pros

    Canon is growing and will continue to be strong. Rewards good employees with advancement possibilities.

    Cons

    Sometimes internal politics can hurt advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Company - Great New Headquarters!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Melville, NY
    Current Employee - Business Analyst in Melville, NY

    I have been working at Canon full-time (more than 3 years)

    Pros

    Great environment, lots of management support.

    Cons

    Easy for exceptionally high performing candidates to get lost in large hierarchical structure.

    Advice to ManagementAdvice

    Keep up the hard work. Most managers given up a large part of themselves by staying late.

    Recommends
    Approves of CEO
  7.  

    Consistent company to work for.. Family oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon

    Pros

    Great work environment, really invests in employees

    Cons

    Pay could be a little bit better, but its typical for this area

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company, can be great depending on your direct management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist in Melville, NY
    Current Employee - Marketing Specialist in Melville, NY

    I have been working at Canon full-time (more than 3 years)

    Pros

    It's a very stable 9-5 job, if you're lucky then it's a 35hr work week. People are nice and welcoming. Great resources available and good opportunity for continuous education. Also the new Melville building is bright and clean (the walking paths are great when the weather is good.)

    Cons

    Teams can be extremely siloed, so are the different levels of employees and management. This lack of communication often results in project issues (that could have been easily prevented with open communication and sharing of information). Any significant change happens very slowly (lots of red tape). Not much movement and growth in terms of promotion.

    Advice to ManagementAdvice

    More transparency with all employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Average at best - money was OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Canon full-time (more than a year)

    Pros

    Money was good
    Fellow employees
    Auto allowance
    Bonuses

    Cons

    Senior management was subpar
    Commissions could be better

    Advice to ManagementAdvice

    Strive to improve all employees

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Best company- highest integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chesapeake, VA
    Current Employee - Anonymous Employee in Chesapeake, VA

    I have been working at Canon full-time (less than a year)

    Pros

    Employees are treated with the utmost respect
    Great benefits
    management is great
    so happy to be here!!
    I finally love my job!!

    Cons

    Wish I made a little more but..hey I have a great job that I love!!

    Advice to ManagementAdvice

    Keep up exactly what you're doing!

    Recommends
    Approves of CEO
  11.  

    Great Products, but the company spends too much time on process and not enough on customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA

    I have been working at Canon full-time (more than 3 years)

    Pros

    Best products in the industry with great Technical Support, locally, online and over the phone. Earnings are tough in this highly competitive market, but with the right attitude, you could be $80+ within a few years.

    Cons

    Company structure is still developing since they lost IKON as a distribution channel. This is one of the most difficult companies I have ever worked in. I'm losing accounts due to poor business process that isn't focusing on the customer.

    Advice to ManagementAdvice

    Stop pushing the "process" agenda and start implementing customer needs changes now! Become more flexible with every stage of the sales process: SOM doesn't work for all deals. Go back to paper orders and proposals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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