Canon Reviews

Updated August 31, 2014
Updated August 31, 2014
62 Reviews
3.1
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Canon Chairman and CEO Fujio Mitarai
Fujio Mitarai
28 Ratings

Review Highlights

Pros
  • An excellent name to have on a resume, as it's large and has a strong reputation, brand recognition (in 4 reviews)

  • Instructions were given out and there is little work autonomy (in 3 reviews)


Cons
  • enforced work life balance only to cut pay by reducing overtime, with the same workload (in 4 reviews)

  • no work life balance, as you still have to work overtime, but no pay (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Canon Business Solutions: A good place to get training, a bad place if you have any experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Canon

    Pros

    Canon is a large company that is able to provide great support systems that other small competitors do not have available to them. Canon Business Solutions offers great health benefits packages. For people at the beginning of their careers, Canon offers excellent training programs.

    Cons

    Canon is too slow to react to market changes in order to stay competitive. The decision making and processes are too inflexible to stay up to date with the changing sales environment. It seems like upper management is out of touch with the real situation in the market place. In addition, the employee moral is extremely low. This could be a result of the compensation packages being lower than industry averages.

    Advice to ManagementAdvice

    More decision making power needs to be given on a local level. Canon loses many opportunities due to slow decision making.

    Doesn't Recommend
  2.  

    Solid company with good products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Sales Associate in Pittsburgh, PA
    Former Employee - Senior Sales Associate in Pittsburgh, PA

    I worked at Canon

    Pros

    Market Leading Products and a solid focus on customer satisfaction/service.
    Strong focus on training and developing staff.

    Cons

    Canon products tend to be more expensive than most competitor's products, with little true differentiation and additional value.
    Canon tends to compete against itself via too many sales channels.

    Advice to ManagementAdvice

    Streamline the channels to avoid inter channel competition.

    Recommends
    Approves of CEO
  3. 2 people found this helpful  

    Major Disappointment at Canon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Specialist in Lake Success, NY
    Former Employee - Specialist in Lake Success, NY

    I worked at Canon

    Pros

    Brand recognition, good location, good benefits.

    Cons

    Remember in college when the white kids and the black kids and asian kids all sat at different tables in the cafeteria? Well, here at Canon it's exactly like that. The Top Management Japanese congregate together, speaking Japanese. They are imported from Japan (expats) and get better benefits, pay, etc. They even have a separate benefits package. They email each other in Japanese and are even sat in the same cubicle areas together. There is a japanese side and American side. All the lower employees are American, thus creating an atmosphere of gossip, backstabbing and jockeying for recognition from the Japanese. Middle Management try to secure their positions by limiting your access to upper management. Management tries to encourage an atmosphere of cooperation, all new employees are subjected to a week long brainwashing orientation, encouraging kyosei, teamwork and team spirit. Great philosphy, but you find that once you get back to your small cubicle, that other employees are not buying it.

    Work load is tremendous and at the same time HR sends out numerous mandated online course requirements, with deadlines and even encourages you to complete them on your off time at home. In fact, certain courses are not allowed to be completed during work hours!!!! and you are not paid for this.

    Also, imagine working for a camera company and not being able to buy one for a discounted price? They run "camera" sales for only certain models at only 1 -2 times a year for 2 weeks. However, the Spring sale was cancelled unexplained.... I needed a camera and bought a Nikon. How stupid of management not to promote their camera through their employees. Big lost opportunity.

    Also Japanese renegs on the "rewards". About 100 people given rewards for outstanding performance with a trip to Japan, but after a month, half were told that they couldn't go and perhaps they would go next year.... huh? What if you're not here next year! Bogus.

    Cafeteria closes sharply at 9am! and 2pm to encourage you to go back to your desk.
    Arcane software that was written by Canon for their operations in 1982 and is still being used. Original programmers from Japan was called back 2008 to "retool" the software because of its bugs, redundancies and basic uselessness.

    Advice to ManagementAdvice

    Stop importing your top management with Japanese expats. They don't know the culture, speak the language well enough. New expats rotate every 2-3 years so you have lower management training top management all the time, causing resentment and ineffectiveness.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    "Firm" Company Structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Officer in Singapore (Singapore)
    Former Employee - Customer Relations Officer in Singapore (Singapore)

    I worked at Canon as a contractor (more than an year)

    Pros

    Things are easy to work with. Instructions were given out and there is little work autonomy.
    You'll end up being good at what you do, but it is limited to the role.

    Cons

    Very stubborn higher management. Unspoken female bias. Not a fantastic pay given the amount of work that one requires to complete.

    Advice to ManagementAdvice

    better promotion schemes, being more flexible with organizational structure

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Experienced Partner Channel Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner Channel Account Manager in Warsaw (Poland)
    Former Employee - Partner Channel Account Manager in Warsaw (Poland)

    I worked at Canon full-time (more than 10 years)

    Pros

    - products,
    - great support from european head quater (Large Format Print Department).

    Cons

    - salary,
    - career opportunities,
    - extensive bureaucracy.

    Recommends
    Neutral Outlook
  7.  

    Ci-tech at a glance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer

    I have been working at Canon full-time (more than 3 years)

    Pros

    Great people, great starting career for those in the relevant field.

    Cons

    Current promotion system could be a whole lot better.

    Advice to ManagementAdvice

    Listen to the employees, specially those who leave, and those who are left behind -- essentially everyone.

    Recommends
    Neutral Outlook
  8.  

    High Quality products range with global coverageCould

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon

    Pros

    Exposed to varieties of job functions

    Cons

    Still dominated by headquaters in japan

  9.  

    No creative working environments at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon full-time

    Pros

    Learn about org. and how to make people follow the rules and regulations.

    Cons

    Terrible creative thinking environment
    Extreme hierarchy

    Advice to ManagementAdvice

    Camera company should be more creative and flexible to think about the next gen of photography market. The equipment itself is not important at all because more than 80% of people already have a camera on their hands in this era. To be survived, Canon should transformed more to be a photography and platform service company, not just a camera maker.

    Doesn't Recommend
    Negative Outlook
  10.  

    Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Tokyo (Japan)
    Current Employee - Software Engineer in Tokyo (Japan)

    I have been working at Canon full-time (more than 3 years)

    Pros

    good cost performance. nice bonus compared with other underperforming electronic company
    managers are generally nice, and not pushy
    not laying off

    Cons

    shabby bonus these years, for almost half a decade
    slow and bureaucratic. everything needs authorization
    enforced work life balance only to cut pay by reducing overtime, with the same workload
    no work life balance, as you still have to work overtime, but no pay
    no rent subsidy
    claims to value people by merit rather than years worked, not the case at all.
    cost cut on everything, reducing company resorts, or make it so expensive that nobody wants to use. and you have to take a poll in order to use it

    Advice to ManagementAdvice

    dump work life balance
    no more hypocritical crap, or you lose loyalty of all your workers
    the business is bad, camera done for. what will you do?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Representative in London, ON (Canada)
    Former Employee - Sales Representative in London, ON (Canada)

    I worked at Canon full-time (more than an year)

    Pros

    good company and products, clean

    Cons

    sales getting tougher, competitition is intense

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