Canon Solutions America Reviews

Updated August 27, 2015
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2.7
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Canon Solutions America CEO Yoroku Adachi
Yoroku Adachi
74 Ratings

Pros
  • Good benefits, employee centric management (in 14 reviews)

  • Canon has an amazing benefits package, starting with 14 vacation days in year one (in 7 reviews)

Cons
  • Terrible upper management - basically a good 'ole boys club that will continue forever (in 10 reviews)

  • high turnover, the ompany has a low base salary (in 5 reviews)

More Pros and Cons

189 Employee Reviews

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  1. They've changed, not for the better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in San Antonio, TX
    Former Employee - Service Manager in San Antonio, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Canon Solutions America full-time (More than 10 years)

    Pros

    Benefits are decent, the pay is okay, it seemed like a solid organization. It was once a good place to work.

    Cons

    Lost sight of the employees. Lost sight of the customer. Really blew it with the failure of the bid to purchase Ikon.

    Advice to Management

    Look back


  2. Helpful (2)

    Digital Service Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Service Engineer in Los Angeles, CA
    Former Employee - Digital Service Engineer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Canon Solutions America full-time (More than 10 years)

    Pros

    Canon has great products and great service.

    Cons

    Slim advancement opportunities; Micromanaging at its finest!

    Advice to Management

    Great place to start in the industry, however they make it very difficult to advance being that they're constantly chasing numbers and targets that are very hard to reach. They look at their techs as if they're numbers and not human beings.


  3. Site Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Associate in Duluth, GA
    Former Employee - Site Associate in Duluth, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Canon Solutions America (More than a year)

    Pros

    great environment, and room to grow

    Cons

    i did not have any downsides


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good stable company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Schaumburg, IL
    Former Employee - Account Executive in Schaumburg, IL
    Recommends
    Positive Outlook

    I worked at Canon Solutions America full-time (Less than a year)

    Pros

    Great management, training and amazing technology!

    Cons

    too many time spent in training

    Advice to Management

    Keep it going!


  6. Good start for b2b. Could only get better from here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Canon Solutions America full-time (More than a year)

    Pros

    Great benefits. Great senior management. Awesome employee discount programs and incentives. You can use your golden eagle card to get visa gift cards.

    Cons

    Too much Micro managing. No team work. Low pay for the out of stress and work expected. Makes you feel like your company works against you.

    Advice to Management

    Have ride days with the reps- not their managers.


  7. It's 2015 and they still use Lotus Notes? This place will suck out your soul.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PPS Marketing in Boca Raton, FL
    Current Employee - PPS Marketing in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Canon Solutions America full-time (More than 5 years)

    Pros

    Canon does have some good products, and the old Oce lines are even better. Unfortunately this is hampered by a bloated line of used-car salesman, middle management (and it is all men) that don't smell what they are selling.

    Cons

    We are a technology company, but we are still using Lotus Notes as our main email/organizational platform. Hello - 1995 wants its technology back. This is only a single symptom of the whole company- they keep telling you to just ignore the ridiculous ways they do things until you forget that every task has a better, more efficient way to do it. Unless you like being an automaton without a mind of your own, and are willing to sacrifice being current on business practices for low pay and mediocre benefits, PLEASE look elsewhere. Just dealing with HR will let you know how messed up this company is.

    Advice to Management

    Don't ram you ideal of corporate culture down the throats of American workers. Wake up.


  8. It is a great place to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Canon Solutions America full-time

    Pros

    Super benefits and a great Human resource team

    Cons

    Better Technical training for technicians

    Advice to Management

    Train your technicians throughly


  9. digital tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Tech in Birmingham, AL
    Former Employee - Digital Tech in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canon Solutions America full-time

    Pros

    None .this is a TERRIBLE company to work for that micromanages from a far. 3 percent raises if you are lucky , what a joke .

    Cons

    Management is terrible . Company does not value employees at all . Bean counters to the extreme

    Advice to Management

    Find new employment while you can because you will looking sooner than later.


  10. supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Canon Solutions America full-time (More than 10 years)

    Pros

    this is a great company for growth opportunity

    Cons

    the company is expanding rapidly

    Advice to Management

    good company


  11. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Your effort determines your income.

    Cons

    None that I can think of at this time.

    Advice to Management

    Keep leading the way!



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