Canon USA Reviews

Updated August 2, 2015
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2.4
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Canon USA President and CEO Joe Adachi
Joe Adachi
63 Ratings

Pros
  • Great products, with exposure to multiple industries (in 11 reviews)

  • Stable, conservative company that pays fairly and has good benefits (in 11 reviews)

Cons
  • Very difficult to move into an upper management role (in 8 reviews)

  • Pay, Advancement to lateral or other management positions were tough to come by after spending 4 years of exceeding goals (in 5 reviews)

More Pros and Cons

107 Employee Reviews

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  1. Canon USA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Specialist in Melville, NY
    Former Employee - Project Specialist in Melville, NY

    I worked at Canon USA

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great reputation, stable employment, benefits are good (however they are eroding), majority of the departments work 35hrs a week, new facility, great start for someone entering into the job market.

    Cons

    -Culture - employees need to get used to the fact that Japanese executives run the company. -Majority of the departments want drones to work for them, they stunt creativity -Highly bureaucratic -Slow moving -Departments do not communicate with each other (silo'd) -Little career opportunities (the employee has to look for their own opportunities within the company) -Horrible communication

    Advice to Management

    Accountability is a problem with all management. 9-5 job mentality is not beneficial to the company as a whole. The company is creating drones and employees that have not passion for their work.


  2. A good place to start your career with many great colleagues around with limited promotion opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in New York, NY
    Current Employee - Logistics Specialist in New York, NY

    I have been working at Canon USA full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good working environment and benefits. A nice new office with gym built in and a great cafeteria for employees daily lunch break

    Cons

    Micro management and limited promotion opportunities. Not too efficient when request an approval from management for projects or initiatives

    Advice to Management

    More flexible work hours and internal transfers and promotions


  3. Helpful (1)

    Very slow to promote and no flexibility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melville, NY
    Former Employee - Anonymous Employee in Melville, NY

    I worked at Canon USA full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly people and beautiful HQ.

    Cons

    Very slow to promote, their compensation and performance strategy needs an overhaul in order to retain employees that are engaged and motivated, and the company's adverseness to risk is a huge weakness. Also, lack of flexibility is a huge issue. If you are late even a minute, you get in trouble (they track your in and out time, even if you are exempt!)! As an employee, you won't learn what you need to learn in order to be competitive in the market when you finally realize that you need to leave!

    Advice to Management

    Utilize a pay for performance strategy and start taking some risks in the company. Get some new blood in (TALENTED blood) and start to make changes to make Canon more competitive, as a company and as an employer.


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  5. Corporate Job to Nowhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melville, NY
    Former Employee - Anonymous Employee in Melville, NY

    I worked at Canon USA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Great place for clock watchers who want to take their lunch hour everyday and leave the office at 5PM - Feel free to surf the web all day because no one is watching! Just make sure you get into the office by 9 AM and don't leave before 5PM.

    Cons

    - CSA employees are treated like second class citizens in the Melville office. - Low to no bonus and very low profit sharing levels (CSA employees get no bonus) - Management does not trust employees and it shows.


  6. Helpful (1)

    HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melville, NY
    Former Employee - Anonymous Employee in Melville, NY

    I worked at Canon USA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Only work a 35 hour work week.

    Cons

    Too much concentration on time at your desk and "punching in at 9:00am"

    Advice to Management

    Understand what your employees need.


  7. Great company to get your foot in the door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melville, NY
    Current Employee - Anonymous Employee in Melville, NY

    I have been working at Canon USA full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits, great company to get your foot in the door, job security, friendly staff

    Cons

    Difficult to move up the corporate ladder, low compensation, understanding the Japanese business/work style


  8. Helpful (5)

    Understanding the Japanese Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Melville, NY
    Current Employee - Senior Manager in Melville, NY

    I have been working at Canon USA full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The Canon name looks great on a resume'. Great products

    Cons

    Based on the last two posts, here is the reason behind the feeling of Japanese towards Americans: - Understand the Japanese mindset regarding respect towards their superiors - If their boss is anti American, then the subordinates act that way as well -If their boss is pro American, then you'll be their best buddy. It's as simple as that. Unfortunately, the CEO is somewhat anti American (he assumes that we're all stupid and lazy) and based on the mindset and hive like way of thinking, the "worker bees" follow suit. I've been there under a pro American CEO, and there is a marked difference in the Japanese attitude towards us. My advice is to grin and bear it until the clown at the helm is sent upon his merry way back to the Land of the Rising Sun.

    Advice to Management

    Japanese Management - Just keep following the ebb of the tide. American Management - Bow, scrape and continue to be subservient and you'll stay employed.


  9. Helpful (4)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Melville, NY
    Current Employee - Manager in Melville, NY

    I have been working at Canon USA full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The benefits are good as is the work/life balance. Personally, my commute is also easy and the headquarters is a new facility

    Cons

    The is little to zero room for career growth and there is retribution against employees who do not adapt 100% to the Japanese culture. Also, it has been made clear by the Japanese workers that they think very little of the American culture and do nothing to assimilate and actually are quite guilty to breaking many NY state labor laws.

    Advice to Management

    Understand that you do not require the American consumer to assimilate to Japanese culture so do not expect the same from the American Canon USA worker. Treat the American worker with the same respect and understand that many practices are in close violation to both labor laws and accounting practices.


  10. Helpful (1)

    Negative outlook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melville, NY
    Current Employee - Anonymous Employee in Melville, NY

    I have been working at Canon USA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The new building is very nice. Time off benefits are generous.

    Cons

    There is a lack of consideration towards employees not native to the Japanese culture. I understand that Canon is a Japanese company however Canon USA is based in the United States of America, try and show a little appreciation for a country and culture that has welcomed you with open arms. Employees do not wish to be treated like disposable worker bees and policies such as "tracking the swipes of a badge when you enter and exit a building" make it seem that we are untrustworthy and expendable. Canon boasts that it has new facilities that make employees want to be at work, however they decided that the Gym is to be closed during lunch hours and will not open until one half hour prior to the end of the workday, why have facilities if you are going to make it inaccessible to employees?

    Advice to Management

    Take the time to learn what your staff needs and treat them as you would want to be treated. You are in the United States, please try and show some consideration towards employees who are not of Japanese decent.


  11. Helpful (3)

    Stable job, but a stall for your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Melville, NY
    Former Employee - Anonymous in Melville, NY

    I worked at Canon USA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - You will never lose your job short of getting caught stealing something - Very stable, and most positions generally get out at 5 pm every day, only to sit in 20 minutes of traffic leaving the building. - While strict with vacation time and personal time, they are understanding of personal issues and the stable work hours (in most positions) make it good for someone who has a family and needs that stability - Lots of opportunity for experience. Theres always something going on like projects etc, however this will not translate into more money, but helps to pad the resume. - Interesting business and product with great employee discounts, and opportunities to see/use/learn about the products which are fun and interesting. - Cafeteria is amazing, food is great, many choices from healthy to heart attack.

    Cons

    - If you have any sort of ambition this place will crush it. - A lot of people are very unhappy there, but stay because they know whether they do well or not, they will always be there. - Good work is rewarded with more work. Promotions are few and far between, raises barely meet cost of living, and often you feel that if they would just fire some people who don't contribute (theres a bunch) then maybe the people who do, can get a better raise, but they won't. - Many expats have blatant disregard for other people's time, they do not realize that staying late for no reason other than to wait for someone to squeeze in 10 minutes to give an approval is completely rude and unfair. - In that vein sometimes you end up stuck staring at the wall for hours waiting for an expat who is holding up the entire process, but nothing is done because of their position (and they are not necessarily upper management) - Also as nice as people pretend to be, everyone knows promotions are few and far between and the management tend to be very nearsighted. Once my manager realized I was a threat to his position if the higher ups realized the work I was doing, and to ensure his advancement, he made sure to take credit for my wins, and toss me under the bus for the groups losses. I found my department was not the only area things like this took place. - Pay is lower than anywhere else for similar position, yearly bonus is a minimal amount for a company that creates tremendous profits. Promotions are won and lost on insignificant factors. - Laptops are provided for you to be able to work remotely, but you aren't really allowed to work remotely due to weather/illness/etc, if you aren't physically in the building between 9 and 5 you're using vacation/sick/personal time. The laptop is so you can work remotely outside of that time period, for free (and yes I know thats the nature of the beast with any of certain salary positions, but this place will let you work 10-12 hour days during crunch time, and then bust your chops for being 15 minutes late back from lunch, once). - There are people in fairly mid-low level positions who are very good and integral to the operation of the company, when those people inevitably figure out how important they are, they leave because they are never recognized. Then the company undergoes a 3-6 month fire drill figuring out how to survive without them. Ridiculous for a company this size, and for those people every time they need to take a day off its a battle.

    Advice to Management

    Once the really talented people realize what a wall there is to their career there, they leave, if you want to keep them you need to pay them accordingly and open up opportunities for them to grow. Canon has a wealth of people who are underemployed, but some stay due to the stability. It works for some, but it doesn't mean its right, and those people could be far more productive, if you promote them and then cut the fat. Otherwise once the outside opportunities are right, they will continue to leave.



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