Canon USA

www.usa.canon.com
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Canon USA Reviews in New York City, NY

Updated February 24, 2015
Updated February 24, 2015
96 Reviews
2.8
96 Reviews
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Canon USA President and CEO Joe Adachi
Joe Adachi
96 Ratings

Review Highlights

Pros
  • Canon has great products and service, the color printing products are outstanding in the industry (in 11 reviews)

  • Stable, conservative company that pays fairly and has good benefits (in 11 reviews)


Cons
  • Main problem is lack of communication with managment and with other departments when working on projects (in 5 reviews)

  • Also, I think the upper management believes we are children in need of constant supervision (in 8 reviews)

More Highlights

96 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Great for a job, but not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Canon USA

    Pros

    - Good to be part of an industry leader.
    - Great work/life balance, as most workers are in at 9 and out at 5
    - Great job security

    Cons

    - Technology lags behind
    - Very difficult to bring innovative/new solutions for everyday work
    - While working here is great, it may not be the place to build your career. Lots of people are comfortable in their current role and do not look for ways to make the company better. They accept the status quo.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good company for someone looking to "coast"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Melville, NY
    Current Employee - Anonymous in Melville, NY

    I have been working at Canon USA

    Pros

    There are a lot of new projects formulating, depending on the department you're in. If you are a recent grad, this is an excellent place to get experience, as you'll be thrown right into your role and be expected to "hit the ground running". Most managers are very knowledgeable and helpful. The marketing department seems to be the least affected by the Japanese-centric work environment. Great benefits

    Cons

    The entire company is run from Tokyo, with little regard for the American work culture. Raises and promotions are few and far between. University degrees mean almost nothing to the Japanese and HR for entry level - mid career jobs, all that matters is how low they can pay an employee. Hard work is rewarded with more work, not merit increases. HR's compensation department can get in the way of a well deserved raise, even if your director is behind it! Lastly, it feels that the expatriates and the Americans work for two different companies. It can make you feel inferior as an American, as the Japanese usually receive more critical work assignments.

    Advice to ManagementAdvice

    Restructure your HR department, from compensation to talent search. Try to treat your American employees the same as your Japanese expatriates. We strive to understand the Japanese culture, It would be best for employee retention and growth if you did better to understand American culture.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Picker/Packer

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Contractor - Picker/Packer in Jamesburg, NJ
    Former Contractor - Picker/Packer in Jamesburg, NJ

    I worked at Canon USA as a contractor (more than a year)

    Pros

    Fun working environment, Fast paced.
    Managers are all nice and willing to help you when starting. Employers are nice, but never stay long.

    Cons

    There electronic system for picking items is very glitchy. It causes more problems then it solved. It slows you down, as apposed to speeding up the process. Electronic inventory is still incorrect due to human error when imputing into electronic system.

    Advice to ManagementAdvice

    Invest in a better system for tracking parts and inventory, and hire more temps so you don't have to constantly train people.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    No growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Melville, NY
    Former Employee - Marketing in Melville, NY

    I worked at Canon USA

    Pros

    High job security, as long as you are not late to work you cannot get fired.

    Cons

    No/low growth potential and low compensation

    Advice to ManagementAdvice

    Provide more opportunity for growth for employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Started out as an exciting career, faded into an unfulfiling job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Melville, NY
    Current Employee - Manager in Melville, NY

    I have been working at Canon USA full-time (more than 8 years)

    Pros

    Nice building and campus, corporate commitment to community and environment, decent benefits, great products (for the most part), lots of talented people and opportunity to learn.

    Cons

    Ridiculously slow moving, overly conservative, inflexible, talent is overlooked in favor of relationships, difficult to be promoted, low pay, low merit increases, uneven enforcement of rules and policies, staff spread too thin, unfair salary practices. Cannot put 'Culture' and 'Values' as a single metric, they are mutually exclusive here.

    Advice to ManagementAdvice

    Compensation policy needs to be overhauled. Need to get with the times when it comes to flexible work schedules, working from home, and eliminating the strict requirement of 9 to 5, especially when employees put in an excess of 8-10 hours a day. Look at the cons listed above and address the issues.

    Neutral Outlook
    No opinion of CEO
  7.  

    It was okay. There is a clear cultural difference with all the expats. I never felt a high employee morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Melville, NY
    Former Employee - Analyst in Melville, NY

    I worked at Canon USA full-time (more than a year)

    Pros

    The health benefits are generous.

    Cons

    No realistic possibility to advance within the organization. This company is extremely rigid & hierarchical. Over 90% of Senior management is Japanese & they refuse to change their old way of conducting business.

    Advice to ManagementAdvice

    Listen to your subordinates. All employees regardless of title have groundbreaking ideas & concepts to help revolutionize the company. There is clear detachment & lack of adequate leadership.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company....great philosophy...poor location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Melville, NY
    Current Employee - Anonymous in Melville, NY

    I have been working at Canon USA

    Pros

    I respect the philosophy and it is a wonderful company.

    Cons

    The local Long Island it's all about me attitude undermines what is trying to be accomplished and move the company forward.

    Advice to ManagementAdvice

    A look into your new work force's mindset vs. the corporate attitude would help filter out those just looking out for themselves.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Acct Rels Representative II in Melville, NY
    Current Employee - Acct Rels Representative II in Melville, NY

    I have been working at Canon USA full-time (less than a year)

    Pros

    Great benefits, amazing facility at the newly developed Canon, USA HQ in Melville. Great and friendly management that do as much as they can to make sure you succeed.

    Cons

    There is not a lot of room for advancement into management. It is possible to transfer around to other departments but to get into a management role, you have to work here for at least 5 years.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Management rules by intimidation and lacks cohesive direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Melville, NY
    Former Employee - Manager in Melville, NY

    I worked at Canon USA full-time (more than 8 years)

    Pros

    Should only consider working at Canon if you live on Long Island -- but don't expect any work-hour or other flexibility that would inspire you to go the extra mile

    Cons

    The leadership is clearly out of synch, the employee base lives in obsessive fear of making mistakes, backstabbing is encouraged, and a fake harmony prevails while management turns a blind eye. this is why i left the company and took another job

    Advice to ManagementAdvice

    Show more humanity, care for your staff, bring in and support fresh blood and new ideas . . . lol, not going to happen

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Worst managed company I have ever experienced. Not a good place if you're a woman or American.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Melville, NY
    Former Employee - Manager in Melville, NY

    I worked at Canon USA full-time (more than a year)

    Pros

    Work hours are stringent and respected so no one is sending you messages after 5 or when you are on vacation

    Cons

    The list of cons are long…
    Canon is a Japanese company that still thinks it's in old world Japan. Change of any kind is rejected and frowned upon. Even if it would benefit the company. New ideas are not welcomed. They like to say they are innovative but do nothing to encourage that. There is a stifling sense of fear in their culture. They have an obsession with time. God forbid you come in at 9:01 after hitting traffic. you seriously can get written up for that. Even if you are a manager. The culture strongly favors Japanese males and are put in positions of power with little experience, language or cultural comprehension. With that come sexist and biases comments and attitudes. If you are a woman you can forget about being recognized and promoted. In general you have to be there for a decade or more before they even acknowledge your effort. There is no accountability for actions and leaders are left to their own devices. There is a frightening inability to make even simple decisions. In some cases you even need permission to have lunch with another person (no joke). No one cares to do better and there is little motivation to do so. Canon takes on the attitude that you should be happy and thankful to have a job with them as opposed to doing right for their ppl. There are better companies on LI to consider and commit to. Bottom line…run don't walk away from canon. It's a deceiving place. Just don't bother.

    Advice to ManagementAdvice

    A complete overhaul of management is necessary. Including the ceo. Hire experienced ppl who can bring new life into the company. And not just japanese. We are not in Japan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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