Canon USA Reviews

Updated April 21, 2015
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2.6
180 Reviews
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Canon USA President and CEO Joe Adachi
Joe Adachi
101 Ratings

Pros
  • Canon has great products and service, the color printing products are outstanding in the industry (in 11 reviews)

  • Stable, conservative company that pays fairly and has good benefits (in 11 reviews)

Cons
  • Main problem is lack of communication with managment and with other departments when working on projects (in 5 reviews)

  • Also, I think the upper management believes we are children in need of constant supervision (in 8 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Coordinator
    Current Employee - IT Project Coordinator

    I have been working at Canon USA full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for, knows what they're doing, okay management

    Cons

    management could be better, different than it used to be

  2. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Melville, NY
    Current Employee - Anonymous Employee in Melville, NY

    I have been working at Canon USA

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Close to home. Long employment retention

    Cons

    Japanese culture keeps from professional progress

    Advice to Management

    Understand the American business climate better

  3. The culture does not foster best practice procurement policies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Procurement Manager in Melville, NY
    Current Employee - Procurement Manager in Melville, NY

    I have been working at Canon USA

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    work/life balance, profile of company's product, place in the undustry.

    Cons

    fragmented relationship between upper management and workers, cultural disparity affecting the workplace

    Advice to Management

    Employ strategy of connecting with the employees via ESAT surveys

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  5. Helpful (2)

    It's The Same Everywhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Melville, NY
    Current Employee - Senior Director in Melville, NY

    I have been working at Canon USA full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Canon is no different than any other big corporation in the USA.

    Cons

    As I said above.......same politics, same empire builders, same incompetencies, same attitudes, same malcontents, same power trips, same favoritisms, and on and on and on. As long as you involve people, this ain't gonna change folks.
    Shut up, mind your business, do your job, respect your fellow employees, ignore the schmucks, get paid. That's what life is about. Look forward to Fridays.....dread Mondays....repeat the cycle every week.

    Advice to Management

    Would you listen if I gave you advice? I doubt it.

  6. Stable job, but a stall for your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Melville, NY
    Former Employee - Anonymous in Melville, NY

    I worked at Canon USA full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - You will never lose your job short of getting caught stealing something
    - Very stable, and most positions generally get out at 5 pm every day, only to sit in 20 minutes of traffic leaving the building.
    - While strict with vacation time and personal time, they are understanding of personal issues and the stable work hours (in most positions) make it good for someone who has a family and needs that stability
    - Lots of opportunity for experience. Theres always something going on like projects etc, however this will not translate into more money, but helps to pad the resume.
    - Interesting business and product with great employee discounts, and opportunities to see/use/learn about the products which are fun and interesting.
    - Cafeteria is amazing, food is great, many choices from healthy to heart attack.

    Cons

    - If you have any sort of ambition this place will crush it.
    - A lot of people are very unhappy there, but stay because they know whether they do well or not, they will always be there.
    - Good work is rewarded with more work. Promotions are few and far between, raises barely meet cost of living, and often you feel that if they would just fire some people who don't contribute (theres a bunch) then maybe the people who do, can get a better raise, but they won't.
    - Many expats have blatant disregard for other people's time, they do not realize that staying late for no reason other than to wait for someone to squeeze in 10 minutes to give an approval is completely rude and unfair.
    - In that vein sometimes you end up stuck staring at the wall for hours waiting for an expat who is holding up the entire process, but nothing is done because of their position (and they are not necessarily upper management)
    - Also as nice as people pretend to be, everyone knows promotions are few and far between and the management tend to be very nearsighted. Once my manager realized I was a threat to his position if the higher ups realized the work I was doing, and to ensure his advancement, he made sure to take credit for my wins, and toss me under the bus for the groups losses. I found my department was not the only area things like this took place.
    - Pay is lower than anywhere else for similar position, yearly bonus is a minimal amount for a company that creates tremendous profits. Promotions are won and lost on insignificant factors.
    - Laptops are provided for you to be able to work remotely, but you aren't really allowed to work remotely due to weather/illness/etc, if you aren't physically in the building between 9 and 5 you're using vacation/sick/personal time. The laptop is so you can work remotely outside of that time period, for free (and yes I know thats the nature of the beast with any of certain salary positions, but this place will let you work 10-12 hour days during crunch time, and then bust your chops for being 15 minutes late back from lunch, once).
    - There are people in fairly mid-low level positions who are very good and integral to the operation of the company, when those people inevitably figure out how important they are, they leave because they are never recognized. Then the company undergoes a 3-6 month fire drill figuring out how to survive without them. Ridiculous for a company this size, and for those people every time they need to take a day off its a battle.

    Advice to Management

    Once the really talented people realize what a wall there is to their career there, they leave, if you want to keep them you need to pay them accordingly and open up opportunities for them to grow. Canon has a wealth of people who are underemployed, but some stay due to the stability. It works for some, but it doesn't mean its right, and those people could be far more productive, if you promote them and then cut the fat. Otherwise once the outside opportunities are right, they will continue to leave.

  7. Small fish in a HUGE pond

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canon USA full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Amazing product line along with resources within the company. Best name in the industry

    Cons

    Too centralized and slow to move

  8. Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canon USA

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits with excellent staff

    Cons

    Too fast and recruiters are late

    Advice to Management

    Have a more positive attitude

  9. just for Japanese....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Specialist in Melville, NY
    Former Employee - Marketing Specialist in Melville, NY

    I worked at Canon USA

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    good salaries, and the American employees work hard and nice

    Cons

    no room to grow. at all, just Japanese can compete for a nice positiion

    Advice to Management

    check HR complain time to time please

  10. Helpful (1)

    Great for a job, but not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Canon USA

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    - Good to be part of an industry leader.
    - Great work/life balance, as most workers are in at 9 and out at 5
    - Great job security

    Cons

    - Technology lags behind
    - Very difficult to bring innovative/new solutions for everyday work
    - While working here is great, it may not be the place to build your career. Lots of people are comfortable in their current role and do not look for ways to make the company better. They accept the status quo.

  11. Helpful (2)

    Good company for someone looking to "coast"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Melville, NY
    Current Employee - Anonymous in Melville, NY

    I have been working at Canon USA

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    There are a lot of new projects formulating, depending on the department you're in. If you are a recent grad, this is an excellent place to get experience, as you'll be thrown right into your role and be expected to "hit the ground running". Most managers are very knowledgeable and helpful. The marketing department seems to be the least affected by the Japanese-centric work environment. Great benefits

    Cons

    The entire company is run from Tokyo, with little regard for the American work culture. Raises and promotions are few and far between. University degrees mean almost nothing to the Japanese and HR for entry level - mid career jobs, all that matters is how low they can pay an employee. Hard work is rewarded with more work, not merit increases. HR's compensation department can get in the way of a well deserved raise, even if your director is behind it! Lastly, it feels that the expatriates and the Americans work for two different companies. It can make you feel inferior as an American, as the Japanese usually receive more critical work assignments.

    Advice to Management

    Restructure your HR department, from compensation to talent search. Try to treat your American employees the same as your Japanese expatriates. We strive to understand the Japanese culture, It would be best for employee retention and growth if you did better to understand American culture.

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