Capco

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Capco Reviews in London, England

Updated Jul 10, 2014
All Employees Current Employees Only

2.6 33 reviews

58% Approve of the CEO

Capco CEO Rob Heyvaert

Rob Heyvaert

(24 ratings)

33% of employees recommend this company to a friend

Review Highlights

Pros
  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 6 reviews)

  • Easy access to senior people who you can learn a lot from (in 5 reviews)


Cons
  • This is all they want to do in the future so if you join now do not expect management consulting (in 10 reviews)

  • Doesn't have the infrastructure of a big consulting firm (which is also a plus) (in 8 reviews)

More Highlights
33 Employee Reviews Back to all reviews
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    Great vibe, disruptive thinking, but too focused on CapMarkets

    Consultant (Former Employee) London, England (UK)

    Pros- Great, young, smart workforce
    - Disruptive thinking and creativity very present
    - Some good leaders you can learn from
    - Good reward if you work hard, annual xmas present and massive parties

    Cons- Too focused on Capital Markets which makes it difficult for people with Retail Banking/ Digital Channel skill sets to succeed
    - Brand themselves as 'Capco Family', but don't really offer career development, recognised external business accreditation nor consistent coaching and people development
    - Bench Management is awful and very tidious - it's like going back to school. They should rather focus on helping people on the bench to find a role that suits their skill sets

    Advice to Senior Management- Leadership overall is very poor and not consistent across the various practices
    - People and Family and Inclusive culture is communicated all the time, but in reality it doesn't exist as it's a very 'clique-y' environment where few people say 'Hi' in the morning if they meet on the corridor or happen to sit next to each other in the office
    - There is a clear mis-match between skills Capco is buying externally and projects they can offer once these people with specific skills have joined - this leads to a great amount of dissatisfaction and attrition

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

    9 people found this helpful  

    The marmite of consultancies....but with zero nutritional benefits and well past its sell by date.

    Principal Consultant (Former Employee) London, England (UK)

    Pros- Office: nice new office in Shoreditch.

    - A handful of people: a very few small number of fantastic people but reducing by the day.

    Cons- Cliquey: as previously mentioned, Capco is the extremely cliquey. There is a core group who dictate exactly what happens in the organisation. If you are not part of this core group or don't blindly follow them then you will be at the bottom of the pile for everything from promotions to what work you and even pay.

    - Recruitment: with big growth targets to fill, the recruitment team and those doing interviews will say anything to get people through the door. This leads to great people leaving successful positions elsewhere based on false promises.

    - Training: is non-existent. The predominant attitude is to get the most out of the skills that people already have with no consideration for how to develop people into better, more rounded consultants.

    - Leadership and Strategy: nice people but not leaders and no strategy. The new UK CEO is a step in the right direction however despite being 6 months into the role there is still no sign of a strategy with each of the partners having a very different view of where the business is going and no communication downwards.

    - Culture: Capco translation: "throw a party every 6 months". This is the approach that has been taken to date. Looking at other reviews and from talking within the firm before I left, the more junior members of the team love this approach (just left University and offered big parties with free booze) and hence have, when asked to by management, written very positive reviews. For those who have been around the block a little more, it is clear that the culture is more akin to that of a cult, with the aforementioned clique at the centre and gifts and parties used to keep people happy, no challenges to the status quo accepted and any mention that things aren't "awesome" squashed. Bullying is rife, including by the partners themselves, and even though this has been flagged to the Human Capital team, they do not act.

    - Quality of Work: 90% bodyshopping, 10% quality work. The latter is only available to a select few irrespective of ability and as such, the amount of quality work is decreasing due to poor performance. There are some very talented people at Capco, but most are in the wrong roles and/or walking out of the door.

    - All Talk, No Action: mentioned a few times in other reviews but really important. Capco is exceptional at using buzzwords, "innovation" being the most common however there is no follow up. The innovation team, now called BoldRocket, lead the charge here however despite all the talk and huge amount of money spent, nothing has been achieved and again, it is a closed shop with people who have no real experience. The same can been seen of the culture (saying you have a great culture is not the same thing as actually having one) and strategy.

    Advice to Senior ManagementStop and think. Capco has grow significantly and this is a big achievement however there are some huge issues that need to be addressed. Read the reviews on Glassdoor, the ones that you haven't asked people to write all show the same themes, that should give you a good start to do the right thing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    7 people found this helpful  

    if you like a body shops, lack of strategy, empty words and want to be part of a sausage factory - then come!

    Director (Former Employee) London, England (UK)

    ProsNice offices, focus on FS, better gender mix than other consultancies

    Cons- Pure bodyshop
    - A management dominated by white, locally-minded people who marry each other (yes!) who think the pinacle of consulting is replicating Accenture
    - clique culture
    - empty and grandiose statements ("defining the future of finance") - sounds very "humble" indeed

    Advice to Senior ManagementYou have to change the entire management.

    No, I would not recommend this company to a friend

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    6 people found this helpful  

    awful experience

    Senior Consultant (Former Employee) London, England (UK)

    ProsGood offices, free - and very nice - coffee centrally located

    ConsShocking recruitment process, unbelievable lack of experience and knowledge, bullying culture, cliquey, unwilling to learn/listen/change. carelesss with their resources. Staff turnover is around 15%

    Advice to Senior ManagementSlow down, grow organically, recruit honestly, value and nurture the experience you have. Get rid of the bullying Consultancy 101 and replace with a meaningful induction framework. Put new recruits on projects, don't leave them to fester on the bench doing unvalued 'make work' jobs. Genuinely match skills and knowledge to opportunities.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    8 people found this helpful  

    Inconsistent and cliquey

    Consultant (Former Employee) London, England (UK)

    ProsSalary and benefits, social culture

    ConsLack of true leadership, lots of personal agendas, you are either a follower or not (if not then no career progression)

    Advice to Senior ManagementLet people be individuals

    No, I would not recommend this company to a friend

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    6 people found this helpful  

    Fun...but incompetant

    Senior Consultant (Current Employee) London, England (UK)

    Prossalary and bonus are good. Small perks like off-sites, parties and corporate gifts. Sense of Community to some extent

    Consthe type of work is low value and boyshopped. As an employee it's very low level compared to competitors (boring, implementation only). Company is signing large deals for boring work (termed change sourcing). the company's core is ex-accenture and it's these memebers who are promoted over skilled equivs. very political at times. Furthermore due to a need to hire many 2nd or 3rd tier staff are less experienced than 1st tier. Hence a lot of incompetent hires there.

    Advice to Senior ManagementStop trying to be accenture. it's obvious you're filling your pockets.

    No, I would not recommend this company to a friend

    • Culture & Values
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    Exciting and growing company, great place to start your career

    Associate Consultant (Current Employee) London, England (UK)

    ProsCapco pride themselves on being different from other larger consultancies. There is a great atmosphere among the staff, many socials and everyone is approachable within the company regardless of level. Roles are meaningful and contain responsibility from the start. Promotions are merit based and occur when the individual is ready, not when they've fulfilled a set amount of time at the company.

    ConsA lot of emphasis on you to drive you own career, help and formal networks exist but the approach won't fit people who prefer a very structured career development plan (no set amount of time for each level). Explosive growth has left some of the company's processes behind.

    Advice to Senior ManagementDon't try and please everyone.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    8 people found this helpful  

    Want a career in Consulting? You certainly won't find it here

    Senior Consultant (Current Employee) London, England (UK)

    ProsFree coffee - that is literally it.

    Cons- #Proudcrowd - What a Joke. This is just an excuse for the 'inner circle' clique to openly dictate the direction and culture of the company. Get rid of it, it's incredibly damaging
    - Bad Projects - Capco do not have good projects. Expect to either do BAU roles or Change Sourcing.
    - Terrible talent - I have never met so many incompetent 'consultants' - especially at SC/PC level. There are a lot of people who managed to get promoted to this level, purely through being part of the right 'crowd'

    Advice to Senior Management- Quit - you are destroying the firm in the process of trying to fill your pockets.
    - Stop hiring so quickly, there need's to be more real thought into how you build this organisation
    - Stop chasing big bodyshop projects, the work you are doing is not consulting.

    No, I would not recommend this company to a friend

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    Rewarding

    Senior Consultant (Current Employee) London, England (UK)

    ProsDynamic culture, opportunity to drive your own career, rewarding management

    ConsCould increase the frequency of communication about senior management policies and company direction

    Advice to Senior ManagementEstablish consistency in performance management across different accounts and PMs

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Exciting and compassionate

    Associate (Current Employee) London, England (UK)

    ProsForward thinking company that values its employees.

    ConsCapco is really quite good and has no obvious cons.

    Advice to Senior ManagementKeep up the good work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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