Capco

  www.capco.com
  www.capco.com

Capco Reviews in London, England

Updated November 6, 2014
Updated November 6, 2014
233 Reviews
3.1
233 Reviews
Rating Trends

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Capco CEO Rob Heyvaert
Rob Heyvaert
167 Ratings

Review Highlights

Pros
  • Work life balance is pretty dependent on client, I saw both sides of that (in 8 reviews)

  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 7 reviews)


Cons
  • Glorified body shop that does staff augmentation work (in 13 reviews)

  • You time off/ work life balance is the lowest priority (in 7 reviews)

More Highlights

38 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Massive growth with associated issues both good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)

    I have been working at Capco full-time (more than an year)

    Pros

    High performing business with massive growth and ambition.
    Whilst roles can be Cap Market centric, if it's your thing, then the current growth in these areas is great
    Interesting ethos and strong community culture which does give it a great feel
    Very competitive salaries with a twice year review for promotion
    lots of opportunities for career progression
    Your career is very much up to you - pro and con for this depending on how you prefer your career to be managed

    Cons

    Can feel cliquey but that is often more perception than reality
    Roles can suffer from lack of variety especially within Cap Markets
    Rapid expansion runs a risk of diluting the ethos and character of the company

    Advice to ManagementAdvice

    Don't get greedy and start over reaching to the detriment of the community you've built.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Meritocracy, innovative culture with a family feel to it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)

    I have been working at Capco full-time (more than an year)

    Pros

    Great open culture, management and partner level are easy to talk to.
    A family feel - the company genuinely cares about its people and their happiness
    Great comms from management about strategy etc
    Decent salaries
    Decent benefits

    Cons

    Interesting roles can be limited
    You can get stuck on a client account just because you have experience on it - defeating the purpose of being a consultant and being able to try new things

    Recommends
    Positive Outlook
    Approves of CEO
  3. 15 people found this helpful  

    Grown too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Capital Markets Management Consultant in London, England (UK)
    Former Employee - Capital Markets Management Consultant in London, England (UK)

    I worked at Capco full-time (more than 3 years)

    Pros

    Great training, most clients are Tier 1 Investment Banks, social young environment, strong leadership, interesting relevant projects

    Cons

    Capco is a cult - small group of ex-Accenture consultants run the company, office politics - choose your clique well, consultants sold as "experts" to clients and forced to lie about experience, long term assignments with little care given to welfare, company grown too fast to maintain the intimate family type environment that once was

    Advice to ManagementAdvice

    When promotion is based on who is sleeping with who and how many of the senior management you are drinking buddies with there is probably something going wrong....

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    awesome company, great growth story, wonderful people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant in London, England (UK)
    Former Employee - Principal Consultant in London, England (UK)

    I worked at Capco full-time (more than 3 years)

    Pros

    - people are friendly, a real family feel
    - there is a real sense of ownership in the success of the firm by employees
    - nice offices in central london
    - work hard, play hard culture

    Cons

    - work-life balance - but don't think it's any different to any other consulting firm.

    Advice to ManagementAdvice

    - keep caring and nurturing for staff, it will continue to enable success

    Recommends
    Positive Outlook
    Approves of CEO
  6. 13 people found this helpful  

    Just terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in London, England (UK)
    Former Employee - Senior Consultant in London, England (UK)

    I worked at Capco full-time (more than 3 years)

    Pros

    Some great people, but getting fewer.
    Cool office.

    Cons

    As most of the other reviews have said, Capco is incredibly cliquey and despite once having a clear strategy to become a true consultancy has now gone completely off the rails. The work is mostly bodyshopping with little attention paid to a persons skills and no understanding of developing propositions to take to market, they simple do whatever they are told - pure bodyshopping. Despite this, there is constant noise about how "innovative" the company is with multiple emails from management trying to reinforce this. The truth - there has been zero innovation in action in the company with the exception of people using brighter colours in presentation. The lack of leadership is shocking, with the partners each in their own world and no common vision.

    Advice to ManagementAdvice

    Stop taking and start doing.
    Talk to your people and actually listen. Stop asking for feedback and then both not acting on it and not sharing the results.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great vibe, disruptive thinking, but too focused on CapMarkets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Capco full-time (less than an year)

    Pros

    - Great, young, smart workforce
    - Disruptive thinking and creativity very present
    - Some good leaders you can learn from
    - Good reward if you work hard, annual xmas present and massive parties

    Cons

    - Too focused on Capital Markets which makes it difficult for people with Retail Banking/ Digital Channel skill sets to succeed
    - Brand themselves as 'Capco Family', but don't really offer career development, recognised external business accreditation nor consistent coaching and people development
    - Bench Management is awful and very tidious - it's like going back to school. They should rather focus on helping people on the bench to find a role that suits their skill sets

    Advice to ManagementAdvice

    - Leadership overall is very poor and not consistent across the various practices
    - People and Family and Inclusive culture is communicated all the time, but in reality it doesn't exist as it's a very 'clique-y' environment where few people say 'Hi' in the morning if they meet on the corridor or happen to sit next to each other in the office
    - There is a clear mis-match between skills Capco is buying externally and projects they can offer once these people with specific skills have joined - this leads to a great amount of dissatisfaction and attrition

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 17 people found this helpful  

    The marmite of consultancies....but with zero nutritional benefits and well past its sell by date.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant in London, England (UK)
    Former Employee - Principal Consultant in London, England (UK)

    I worked at Capco full-time (more than an year)

    Pros

    - Office: nice new office in Shoreditch.

    - A handful of people: a very few small number of fantastic people but reducing by the day.

    Cons

    - Cliquey: as previously mentioned, Capco is the extremely cliquey. There is a core group who dictate exactly what happens in the organisation. If you are not part of this core group or don't blindly follow them then you will be at the bottom of the pile for everything from promotions to what work you and even pay.

    - Recruitment: with big growth targets to fill, the recruitment team and those doing interviews will say anything to get people through the door. This leads to great people leaving successful positions elsewhere based on false promises.

    - Training: is non-existent. The predominant attitude is to get the most out of the skills that people already have with no consideration for how to develop people into better, more rounded consultants.

    - Leadership and Strategy: nice people but not leaders and no strategy. The new UK CEO is a step in the right direction however despite being 6 months into the role there is still no sign of a strategy with each of the partners having a very different view of where the business is going and no communication downwards.

    - Culture: Capco translation: "throw a party every 6 months". This is the approach that has been taken to date. Looking at other reviews and from talking within the firm before I left, the more junior members of the team love this approach (just left University and offered big parties with free booze) and hence have, when asked to by management, written very positive reviews. For those who have been around the block a little more, it is clear that the culture is more akin to that of a cult, with the aforementioned clique at the centre and gifts and parties used to keep people happy, no challenges to the status quo accepted and any mention that things aren't "awesome" squashed. Bullying is rife, including by the partners themselves, and even though this has been flagged to the Human Capital team, they do not act.

    - Quality of Work: 90% bodyshopping, 10% quality work. The latter is only available to a select few irrespective of ability and as such, the amount of quality work is decreasing due to poor performance. There are some very talented people at Capco, but most are in the wrong roles and/or walking out of the door.

    - All Talk, No Action: mentioned a few times in other reviews but really important. Capco is exceptional at using buzzwords, "innovation" being the most common however there is no follow up. The innovation team, now called BoldRocket, lead the charge here however despite all the talk and huge amount of money spent, nothing has been achieved and again, it is a closed shop with people who have no real experience. The same can been seen of the culture (saying you have a great culture is not the same thing as actually having one) and strategy.

    Advice to ManagementAdvice

    Stop and think. Capco has grow significantly and this is a big achievement however there are some huge issues that need to be addressed. Read the reviews on Glassdoor, the ones that you haven't asked people to write all show the same themes, that should give you a good start to do the right thing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 11 people found this helpful  

    if you like a body shops, lack of strategy, empty words and want to be part of a sausage factory - then come!

    Former Employee - Director in London, England (UK)
    Former Employee - Director in London, England (UK)

    I worked at Capco full-time (more than an year)

    Pros

    Nice offices, focus on FS, better gender mix than other consultancies

    Cons

    - Pure bodyshop
    - A management dominated by white, locally-minded people who marry each other (yes!) who think the pinacle of consulting is replicating Accenture
    - clique culture
    - empty and grandiose statements ("defining the future of finance") - sounds very "humble" indeed

    Advice to ManagementAdvice

    You have to change the entire management.

    Doesn't Recommend
  10. 10 people found this helpful  

    awful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in London, England (UK)
    Former Employee - Senior Consultant in London, England (UK)

    I worked at Capco full-time (less than an year)

    Pros

    Good offices, free - and very nice - coffee centrally located

    Cons

    Shocking recruitment process, unbelievable lack of experience and knowledge, bullying culture, cliquey, unwilling to learn/listen/change. carelesss with their resources. Staff turnover is around 15%

    Advice to ManagementAdvice

    Slow down, grow organically, recruit honestly, value and nurture the experience you have. Get rid of the bullying Consultancy 101 and replace with a meaningful induction framework. Put new recruits on projects, don't leave them to fester on the bench doing unvalued 'make work' jobs. Genuinely match skills and knowledge to opportunities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 9 people found this helpful  

    Inconsistent and cliquey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Capco full-time (less than an year)

    Pros

    Salary and benefits, social culture

    Cons

    Lack of true leadership, lots of personal agendas, you are either a follower or not (if not then no career progression)

    Advice to ManagementAdvice

    Let people be individuals

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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