Capco Reviews in London, England

Updated September 5, 2014
Updated September 5, 2014
173 Reviews
2.9
173 Reviews
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Capco CEO Rob Heyvaert
Rob Heyvaert
118 Ratings

Review Highlights

Pros
  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 6 reviews)

  • Easy access to senior people who you can learn a lot from (in 5 reviews)


Cons
  • This is all they want to do in the future so if you join now do not expect management consulting (in 10 reviews)

  • Doesn't have the infrastructure of a big consulting firm (which is also a plus) (in 8 reviews)

More Highlights

36 Employee Reviews Back to all reviews

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  1.  

    awesome company, great growth story, wonderful people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant  in  London, England (UK)
    Former Employee - Principal Consultant in London, England (UK)

    I worked at Capco full-time for more than 3 years

    Pros

    - people are friendly, a real family feel
    - there is a real sense of ownership in the success of the firm by employees
    - nice offices in central london
    - work hard, play hard culture

    Cons

    - work-life balance - but don't think it's any different to any other consulting firm.

    Advice to ManagementAdvice

    - keep caring and nurturing for staff, it will continue to enable success

    Recommends
    Positive Outlook
    Approves of CEO
  2. 9 people found this helpful  

    Just terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  London, England (UK)
    Former Employee - Senior Consultant in London, England (UK)

    I worked at Capco full-time for more than 3 years

    Pros

    Some great people, but getting fewer.
    Cool office.

    Cons

    As most of the other reviews have said, Capco is incredibly cliquey and despite once having a clear strategy to become a true consultancy has now gone completely off the rails. The work is mostly bodyshopping with little attention paid to a persons skills and no understanding of developing propositions to take to market, they simple do whatever they are told - pure bodyshopping. Despite this, there is constant noise about how "innovative" the company is with multiple emails from management trying to reinforce this. The truth - there has been zero innovation in action in the company with the exception of people using brighter colours in presentation. The lack of leadership is shocking, with the partners each in their own world and no common vision.

    Advice to ManagementAdvice

    Stop taking and start doing.
    Talk to your people and actually listen. Stop asking for feedback and then both not acting on it and not sharing the results.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great vibe, disruptive thinking, but too focused on CapMarkets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Capco full-time for less than a year

    Pros

    - Great, young, smart workforce
    - Disruptive thinking and creativity very present
    - Some good leaders you can learn from
    - Good reward if you work hard, annual xmas present and massive parties

    Cons

    - Too focused on Capital Markets which makes it difficult for people with Retail Banking/ Digital Channel skill sets to succeed
    - Brand themselves as 'Capco Family', but don't really offer career development, recognised external business accreditation nor consistent coaching and people development
    - Bench Management is awful and very tidious - it's like going back to school. They should rather focus on helping people on the bench to find a role that suits their skill sets

    Advice to ManagementAdvice

    - Leadership overall is very poor and not consistent across the various practices
    - People and Family and Inclusive culture is communicated all the time, but in reality it doesn't exist as it's a very 'clique-y' environment where few people say 'Hi' in the morning if they meet on the corridor or happen to sit next to each other in the office
    - There is a clear mis-match between skills Capco is buying externally and projects they can offer once these people with specific skills have joined - this leads to a great amount of dissatisfaction and attrition

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 6 people found this helpful  

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Consultant  in  London, England (UK)
    Current Employee - Principal Consultant in London, England (UK)

    I have been working at Capco full-time for more than 3 years

    Pros

    - Some smart people
    - Big name clients

    Cons

    - Employees not treated fairly (especially in the Paris office)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 16 people found this helpful  

    The marmite of consultancies....but with zero nutritional benefits and well past its sell by date.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant  in  London, England (UK)
    Former Employee - Principal Consultant in London, England (UK)

    I worked at Capco full-time for more than a year

    Pros

    - Office: nice new office in Shoreditch.

    - A handful of people: a very few small number of fantastic people but reducing by the day.

    Cons

    - Cliquey: as previously mentioned, Capco is the extremely cliquey. There is a core group who dictate exactly what happens in the organisation. If you are not part of this core group or don't blindly follow them then you will be at the bottom of the pile for everything from promotions to what work you and even pay.

    - Recruitment: with big growth targets to fill, the recruitment team and those doing interviews will say anything to get people through the door. This leads to great people leaving successful positions elsewhere based on false promises.

    - Training: is non-existent. The predominant attitude is to get the most out of the skills that people already have with no consideration for how to develop people into better, more rounded consultants.

    - Leadership and Strategy: nice people but not leaders and no strategy. The new UK CEO is a step in the right direction however despite being 6 months into the role there is still no sign of a strategy with each of the partners having a very different view of where the business is going and no communication downwards.

    - Culture: Capco translation: "throw a party every 6 months". This is the approach that has been taken to date. Looking at other reviews and from talking within the firm before I left, the more junior members of the team love this approach (just left University and offered big parties with free booze) and hence have, when asked to by management, written very positive reviews. For those who have been around the block a little more, it is clear that the culture is more akin to that of a cult, with the aforementioned clique at the centre and gifts and parties used to keep people happy, no challenges to the status quo accepted and any mention that things aren't "awesome" squashed. Bullying is rife, including by the partners themselves, and even though this has been flagged to the Human Capital team, they do not act.

    - Quality of Work: 90% bodyshopping, 10% quality work. The latter is only available to a select few irrespective of ability and as such, the amount of quality work is decreasing due to poor performance. There are some very talented people at Capco, but most are in the wrong roles and/or walking out of the door.

    - All Talk, No Action: mentioned a few times in other reviews but really important. Capco is exceptional at using buzzwords, "innovation" being the most common however there is no follow up. The innovation team, now called BoldRocket, lead the charge here however despite all the talk and huge amount of money spent, nothing has been achieved and again, it is a closed shop with people who have no real experience. The same can been seen of the culture (saying you have a great culture is not the same thing as actually having one) and strategy.

    Advice to ManagementAdvice

    Stop and think. Capco has grow significantly and this is a big achievement however there are some huge issues that need to be addressed. Read the reviews on Glassdoor, the ones that you haven't asked people to write all show the same themes, that should give you a good start to do the right thing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 10 people found this helpful  

    if you like a body shops, lack of strategy, empty words and want to be part of a sausage factory - then come!

    Former Employee - Director  in  London, England (UK)
    Former Employee - Director in London, England (UK)

    I worked at Capco full-time for more than a year

    Pros

    Nice offices, focus on FS, better gender mix than other consultancies

    Cons

    - Pure bodyshop
    - A management dominated by white, locally-minded people who marry each other (yes!) who think the pinacle of consulting is replicating Accenture
    - clique culture
    - empty and grandiose statements ("defining the future of finance") - sounds very "humble" indeed

    Advice to ManagementAdvice

    You have to change the entire management.

    Doesn't Recommend
  8. 9 people found this helpful  

    awful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  London, England (UK)
    Former Employee - Senior Consultant in London, England (UK)

    I worked at Capco full-time for less than a year

    Pros

    Good offices, free - and very nice - coffee centrally located

    Cons

    Shocking recruitment process, unbelievable lack of experience and knowledge, bullying culture, cliquey, unwilling to learn/listen/change. carelesss with their resources. Staff turnover is around 15%

    Advice to ManagementAdvice

    Slow down, grow organically, recruit honestly, value and nurture the experience you have. Get rid of the bullying Consultancy 101 and replace with a meaningful induction framework. Put new recruits on projects, don't leave them to fester on the bench doing unvalued 'make work' jobs. Genuinely match skills and knowledge to opportunities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 9 people found this helpful  

    Inconsistent and cliquey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Capco full-time for less than a year

    Pros

    Salary and benefits, social culture

    Cons

    Lack of true leadership, lots of personal agendas, you are either a follower or not (if not then no career progression)

    Advice to ManagementAdvice

    Let people be individuals

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Exciting and growing company, great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant  in  London, England (UK)
    Current Employee - Associate Consultant in London, England (UK)

    I have been working at Capco full-time for less than a year

    Pros

    Capco pride themselves on being different from other larger consultancies. There is a great atmosphere among the staff, many socials and everyone is approachable within the company regardless of level. Roles are meaningful and contain responsibility from the start. Promotions are merit based and occur when the individual is ready, not when they've fulfilled a set amount of time at the company.

    Cons

    A lot of emphasis on you to drive you own career, help and formal networks exist but the approach won't fit people who prefer a very structured career development plan (no set amount of time for each level). Explosive growth has left some of the company's processes behind.

    Advice to ManagementAdvice

    Don't try and please everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 8 people found this helpful  

    Want a career in Consulting? You certainly won't find it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)

    I have been working at Capco full-time for more than 3 years

    Pros

    Free coffee - that is literally it.

    Cons

    - #Proudcrowd - What a Joke. This is just an excuse for the 'inner circle' clique to openly dictate the direction and culture of the company. Get rid of it, it's incredibly damaging
    - Bad Projects - Capco do not have good projects. Expect to either do BAU roles or Change Sourcing.
    - Terrible talent - I have never met so many incompetent 'consultants' - especially at SC/PC level. There are a lot of people who managed to get promoted to this level, purely through being part of the right 'crowd'

    Advice to ManagementAdvice

    - Quit - you are destroying the firm in the process of trying to fill your pockets.
    - Stop hiring so quickly, there need's to be more real thought into how you build this organisation
    - Stop chasing big bodyshop projects, the work you are doing is not consulting.

    Doesn't Recommend
    Disapproves of CEO

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